Norwood Healthcare

Pros

• The location is convenient for daily visits to see his brother.
• The staff is great and friendly, often greeting visitors.
• The brother has no complaints about the care he receives.
• The facility accommodates their interests by putting on Patriots football games for them to watch together.
• The VA recommendation led to a positive experience at this place.

Cons

• The facility is dirty and understaffed.
• The staff lacks proper education and displays rudeness.
• The food served is cold and disgusting.
• There are concerns about the overall cleanliness of the place.

Review

Review Summary of Healthcare Facility: A Mixed Experience

The experiences shared by visitors to the healthcare facility reveal a mixture of sentiments that highlight both commendable aspects and significant concerns. On one hand, there is a strong appreciation for the convenience of the location, particularly for family members who frequently visit loved ones. One visitor specifically values the proximity of the facility, expressing gratitude for being able to see their brother every day. This factor emerges as an essential element in their overall assessment—making it easier for families to maintain relationships with residents, especially those who may be facing health challenges.

Despite some positives regarding connection and accessibility, underlying issues plague the facility based on concurrent reviews. References to "dirty" conditions and "disgusting food" reflect a troubling concern about cleanliness and dietary standards within the establishment. These critiques are notably serious, as they directly impact both the health and comfort of residents. The maintenance of hygiene in healthcare settings is paramount; thus, allegations of unsanitary surroundings pose a risk not only to comfort but also to overall well-being.

Staffing levels at the facility have been deemed insufficient, which correlates with complaints about understaffing leading to poor service. Visitors noted that there seems to be a lack of attention given to residents due to this shortfall, potentially compromising both care quality and responsiveness within daily operations. Understaffed environments can often result in overworked staff members who may inadvertently exhibit less patience or attention than desired—a sentiment echoed in various reports describing rudeness from personnel.

Conversely, despite systemic staffing issues raised in some reviews, another visitor painted a more positive picture concerning staff interactions. This individual reported experiencing considerate treatment from the staff members, many of whom greeted them warmly upon arrival. Such contrasting observations demonstrate that experiences can vary significantly even among frequent visitors or long-term residents at the same facility.

Another notable point comes from insights concerning resident satisfaction; one visitor highlighted that their brother has had no complaints about his time at the facility over an extended duration exceeding one year. This suggests that while service delivery might not always meet expectations universally, individual experiences still vary widely depending on specific circumstances or personal preferences related to care needs and social interactions.

Additionally, small gestures made by staff can contribute positively to family visits; for example, accommodating requests such as putting on televised sports events during visits illustrates efforts made towards enriching resident experience when possible. In particular instances where engagement activities are organized—like watching football games together—these moments foster stronger bonds between family members and provide opportunities for enjoyment among residents themselves amidst otherwise challenging circumstances.

In conclusion, while certain reviews reflect serious deficiencies concerning cleanliness and customer service stemming from understaffing concerns at this facility, others emphasize beneficial aspects such as convenient location and friendly interactions between staff and families visiting loved ones. The variance in experiences indicates that while ongoing improvements are crucially needed across many facets—in particular sanitation protocols—the innate human elements provided through fellowship may still offer solace amid ongoing struggles inherent within healthcare environments today.

Located in Norwood, Massachusetts, this area offers a variety of amenities and conveniences that cater to seniors. With multiple places of worship nearby, residents can easily access spiritual support and community engagement. Additionally, there are several pharmacies and medical facilities within a short distance, providing easy access to healthcare services. A selection of cafes and restaurants offer dining options for every palate, while the close proximity to transportation hubs like the MBTA Commuter Rail makes it easy for seniors to get around. Nearby parks provide opportunities for outdoor recreation and relaxation, while theaters offer entertainment options for those looking to enjoy a movie or live performance. Overall, this part of Norwood provides a well-rounded environment for seniors looking for a vibrant and convenient place to call home.

Places of Worship

• Saint Catherine of Siena Parish (0.2 miles)
• First Baptist Church (7.8 miles)

Pharmacies

• CVS Pharmacy (0.5 miles)
• Walgreens (1.3 miles)
• Wegmans (2.3 miles)
• CVS Pharmacy (2.6 miles)
• CVS Pharmacy (3.6 miles)
• Walgreens (4.1 miles)
• CVS Pharmacy (4.4 miles)

Physicians

• Guild Medical Center (0.7 miles)
• Dedham Medical Associates (1.7 miles)
• Pediatric Associates of Wellesley (4.7 miles)
• Dedham Medical (4.7 miles)
• The Foxboro Center For Women's & Family Health (7.2 miles)
• Brigham & Womens Mass General Healthcare Center (8.1 miles)
• Carney Hospital (8.7 miles)

Cafes

• Starbucks (1.4 miles)
• Brookside Cafe (1.8 miles)
• Panera Bread (3.1 miles)
• Dunkin' Brands (3.5 miles)
• Starbucks (4.2 miles)
• Starbucks (4.3 miles)
• French Press Bakery & Cafe (6.1 miles)

Restaurants

• Castle Island Brewing (2 miles)
• Wendy's (2.4 miles)
• Yard House (2.5 miles)
• Eggs & Thai Cafe (3.7 miles)
• C.F. McCarthy’s (4 miles)
• Chick-Fil-A (4.5 miles)
• McDonald's (5.3 miles)

Hospitals

• New England Baptist Outpatient Care Center (2.3 miles)
• West Roxbury VA Hospital (5.5 miles)
• Lemuel Shattuck Hospital (8.6 miles)
• Newton-Wellesley Hospital (9.5 miles)

Transportation

• Route 128 station (2.7 miles)
• Canton Junction Station (3.3 miles)
• Readville (4.3 miles)
• MBTA Commuter Rail (7.8 miles)
• Norfolk Transfer Station (8.7 miles)

Parks

• Francis William Bird Park (3 miles)
• Houghton's Pond (5.3 miles)
• Hinckley Playground (5.5 miles)
• Cutler Park (6 miles)
• Almont Park (7.4 miles)
• Pagel Playground (7.5 miles)
• Newton Highlands Playground (8.2 miles)

Theaters

• Showcase Cinema de Lux Randolph (7.4 miles)
• AMC Braintree 10 (8.5 miles)
• Showcase SuperLux (8.7 miles)