Norwood Health & Rehabilation is a nursing home community in Norwood, MA.
Information last verified:
767 Washington St, Norwood, MA 02062
For more information about senior living options: (866) 208-4318
1.6 from 24 reviews
5 stars
1
4 stars
2
3 stars
2
2 stars
0
1 stars
19
Overall Review of Norwood Health & Rehabilation
caveat11 reviews mention this
Staff responsiveness feels inconsistent
Families describe trouble reaching staff and care that can feel sporadic.
Several reviews say getting help is difficult, including calls going unanswered and nurses not interacting with residents. Others describe few staff interactions, employees avoiding patients, or a lack of nurses when help is needed. A couple of reviews are more positive, praising staff assistance and caring attention, but other accounts describe high staff turnover through agency staffing and a “hit or miss” experience in the rehab setting.
caveat6 reviews mention this
Cleanliness and pests are concerns
Residents and families mention sanitation problems that raise health and comfort worries.
Multiple reviews report conditions like roaches, strong odors in hallways, dirty or poorly maintained rooms, and reports of ripped or missing hygiene items. Others mention infestations or infections, including scabies, and describe bedding and transfer as part of what contributed to the issue. There are also accounts of residents sitting in unclean-looking conditions, including matted hair and stained clothes, and one review describes a long stretch without baths or shampoo after transfer to the facility.
caveat5 reviews mention this
Care outcomes raise neglect fears
Some reviews link the facility to serious declines or preventable-sounding issues.
A number of accounts describe serious problems during stays, including dehydration and neglect concerns, falls, and bedsores. Others describe delayed or inadequate support for residents with complex needs, including a severe dementia situation where staff appeared unprepared and the resident was ultimately hospitalized. Additional reviews describe changes in health management during transfer and later rapid declines, which led family members to question how needs were handled while they were away from the facility.
common3 reviews mention this
Activities can improve daily quality
The activities department is one of the more positively described parts of daily life.
Some reviewers specifically praise the activities department, saying there are lots of things going on and that live entertainment helps residents. One review ties improved engagement to the activity director taking more interest in residents, and another describes the activities department starting up after a disruption and being caring and concerned. Alongside mixed experiences with nursing, these comments suggest activities may be a bright spot for quality of life.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Types of Care
Skilled Nursing Facility
Transportation
Gen Edw L Logan International (16 miles away)
Nearby Places of Interest
This part of Norwood, Massachusetts offers a convenient and diverse array of amenities for seniors looking to relocate to the area. With multiple physicians' offices and medical centers within close proximity, including Guild Medical Center and Dedham Medical Associates, residents have access to quality healthcare services. Pharmacies such as CVS and Walgreens are also conveniently located nearby for prescription needs. In terms of dining options, there are various cafes and restaurants such as Starbucks, Panera Bread, Yard House, and C.F. McCarthy's offering a range of choices for meals out. Nearby parks like Francis William Bird Park and Houghton's Pond provide opportunities for outdoor recreation and relaxation. Additionally, transportation options including Canton Junction Station and MBTA Commuter Rail stations make it easy to travel around the area. Overall, this part of Norwood provides a well-rounded environment that caters to the needs and preferences of seniors looking for a comfortable living situation.
Physicians
Guild Medical Center (0.1 miles)
Dedham Medical Associates (1.2 miles)
Pediatric Associates of Wellesley (4.5 miles)
Dedham Medical (5.2 miles)
The Foxboro Center For Women's & Family Health (6.6 miles)
Brigham & Womens Mass General Healthcare Center (7.5 miles)
Signature Healthcare Pediatrics (8.9 miles)
Pharmacies
CVS Pharmacy (0.3 miles)
Walgreens (1 miles)
Wegmans (2.7 miles)
CVS Pharmacy (3.1 miles)
CVS Pharmacy (3.9 miles)
Walgreens (3.9 miles)
CVS Pharmacy (4.2 miles)
Places of Worship
Saint Catherine of Siena Parish (0.4 miles)
First Baptist Church (8 miles)
Cafes
Starbucks (1.1 miles)
Brookside Cafe (1.2 miles)
Panera Bread (2.6 miles)
Starbucks (3.6 miles)
Dunkin' Brands (3.9 miles)
Starbucks (4.9 miles)
French Press Bakery & Cafe (6.5 miles)
Restaurants
Castle Island Brewing (1.6 miles)
Wendy's (1.9 miles)
Yard House (3.1 miles)
C.F. McCarthy’s (3.8 miles)
Eggs & Thai Cafe (4.2 miles)
Rico's Pizzeria (4.9 miles)
Chick-Fil-A (5.1 miles)
Parks
Francis William Bird Park (2.5 miles)
Hinckley Playground (5.2 miles)
Houghton's Pond (5.7 miles)
Cutler Park (6.5 miles)
Almont Park (7.9 miles)
Pagel Playground (8 miles)
Newton Highlands Playground (8.7 miles)
Hospitals
New England Baptist Outpatient Care Center (2.9 miles)
The guide outlines the rising costs of 24/7 in-home care, ranging from $10,000 to over $20,000 monthly, driven by factors such as location and caregiver qualifications. It discusses the limited coverage by Medicare and private insurance, potential Medicaid support, and the emotional and living condition considerations influencing families' decisions on care arrangements.
Home health nursing is an expanding field where licensed professionals provide specialized medical care in patients' homes, addressing the needs of an aging population through personalized services like assessments and medication management. Effective collaboration with healthcare teams, cultural sensitivity, and quality assurance measures are essential for fostering trust and ensuring positive patient outcomes.
Medicare covers in-home health care services, which are medical and provided by licensed professionals under a physician's supervision, whereas non-medical personal assistance is generally not covered unless part of a broader skilled care plan. Eligibility for benefits depends on being homebound and needing intermittent skilled services from a Medicare-certified agency, with specific coverage limitations and additional resources available for navigating options.
Norwood Health & Rehabilation photos
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Skilled Nursing Facility
Gen Edw L Logan International (16 miles away)
Excellent access to nearby amenities and healthcare options.
Understanding the Full Cost of 24/7 In-Home Care: A Detailed Overview
Exploring the World of Home Health Nurses: Qualifications, Roles, and Hiring Tips
Navigating Medicare Coverage for In-Home Care Services