Victoria Haven Nursing Facility

Pros

• The staff at both facilities are friendly and kind, providing helpful assistance to residents and their families.
• Victoria Haven has a nice and homey atmosphere with tasteful furnishings throughout the facility.
• The admissions woman at Victoria Haven is proactive and attentive, ensuring a smooth transition for new residents.
• Residents at Victoria Haven have access to enjoyable activities, including singing sessions and the upcoming creation of a men's club for socializing.
• The food served at the first facility is described as tasty and generous, offering satisfying meals for residents.

Cons

• The facility is outdated and appears to be not up to code.
• Communication among the staff is poor, leading to important information being overlooked.
• A family member's UTI was not addressed, necessitating a visit to the hospital.
• The food is excessively salty, which could pose health issues for some residents.
• Activities are limited, primarily consisting of bingo, suggesting a lack of variety and resources for engagement.
• The facility is wheelchair unfriendly, as evidenced by inadequate entrance accessibility.
• There are visible signs of neglect, such as holes in walls and cracks in floors.
• Some reviewers noted that while the staff members were nice, they seemed scattered and unorganized.

Review

The experiences shared by individuals regarding two different senior living facilities, one being a traditional care home and the other named Victoria Haven, raise significant concerns about the levels of care and maintenance in these environments. These reviews reflect a mixture of positive comments about the staff's demeanor and general aesthetics of Victoria Haven, juxtaposed with criticisms surrounding another facility’s outdated infrastructure and care practices.

In the first review, the author expresses strong dissatisfaction with an unnamed facility’s condition, comparing it to something that is not just outdated but potentially unsafe or below current standards. While acknowledging that the staff is friendly and courteous, there seems to be a lack of coherent communication among them. This disorganization is particularly concerning when it comes to healthcare; for instance, a family member suffering from a urinary tract infection (UTI) had their condition overlooked entirely by the staff. To remedy this critical lapse in care, family members had to seek medical assistance at a hospital directly, which underscores serious deficiencies in health monitoring within the facility.

Further compounding these issues are observations regarding meal quality and activities offered at the facility. Although meals were described as tasty and generous, they were heavily salted—an important consideration for residents with dietary restrictions. Moreover, recreational options appear limited to repetitive bingo games, reflecting insufficient resources allocated for diverse activities or entertainment options tailored to residents’ varied interests. While praising the kindness of activity staff members—indicative of their genuine desire to connect with residents—the review suggests that management may not provide adequate support or opportunities for resident engagement beyond simple games.

Contrastingly, Victoria Haven presents a much more favorable image. Though smaller and originally designed as a private home rather than a large institutional structure, its intimate setting fosters an inviting atmosphere replete with homely furnishings that enhance comfort among residents. Reviewers noted that all areas within Victoria Haven have maintained consistent flooring standards—even within specialized dementia care regions—contributing positively to navigation through its space. The admissions process appears smooth and organized as well: one reviewer specifically commended an admissions staff member for her efficiency along with praise directed toward one of the head nurses whom they encountered.

Those who spent time visiting or evaluating Victoria Haven also remarked on enriching social opportunities available for residents while commenting favorably on interactions observed among both staff and residents. The presence of spirited activities such as singing sessions showcases attempts made by staff to create enjoyable moments for those under their care—notably suggesting they are well-intentioned even if limitations exist due to administrative constraints or resource availability. The plan to establish a men’s club reflects proactive measures taken towards fostering companionship among male residents; such initiatives can help boost morale and create essential support networks amongst peers.

However, it would be remiss not to address some concerns raised by reviewers regarding needed updates at Victoria Haven itself despite overall contentment with its environment so far. Specifically mentioned was its age; reviewers recognized it does need some modernization efforts but were generally unconcerned since it lacks clinical sterile aspects often associated with larger healthcare facilities—a feature many found appealing in favoring home-like surroundings over impersonal settings commonly encountered elsewhere.

In summary, while both facilities demonstrate various strengths primarily through dedicated staffing and operational approaches toward resident interaction—significantly illustrating good intentions—their shortcomings highlight fundamental issues pertaining predominantly around safety enforcement protocols/healthcare delivery alongside infrastructural deficits in one case versus aesthetic conditions requiring improvement in another contextually distinct residence option like Victoria Haven.

Physicians

• Guild Medical Center (0.4 miles)
• Dedham Medical Associates (1.5 miles)
• Pediatric Associates of Wellesley (4.2 miles)
• Dedham Medical (5.1 miles)
• The Foxboro Center For Women's & Family Health (6.6 miles)
• Brigham & Womens Mass General Healthcare Center (7.5 miles)
• Signature Healthcare Pediatrics (9.2 miles)

Places of Worship

• Saint Catherine of Siena Parish (0.5 miles)
• First Baptist Church (8.3 miles)

Pharmacies

• CVS Pharmacy (0.6 miles)
• Walgreens (1.3 miles)
• Wegmans (2.9 miles)
• CVS Pharmacy (3.1 miles)
• CVS Pharmacy (3.8 miles)
• CVS Pharmacy (4.2 miles)
• Walgreens (4.3 miles)

Cafes

• Brookside Cafe (1.3 miles)
• Starbucks (1.4 miles)
• Panera Bread (2.7 miles)
• Starbucks (3.7 miles)
• Dunkin' Brands (4.2 miles)
• Starbucks (4.8 miles)
• French Press Bakery & Cafe (6.3 miles)

Restaurants

• Castle Island Brewing (1.9 miles)
• Wendy's (2.1 miles)
• Yard House (3.1 miles)
• C.F. McCarthy’s (4.2 miles)
• Eggs & Thai Cafe (4.2 miles)
• Rico's Pizzeria (4.9 miles)
• Chick-Fil-A (5.1 miles)

Parks

• Francis William Bird Park (2.6 miles)
• Hinckley Playground (4.9 miles)
• Houghton's Pond (5.9 miles)
• Cutler Park (6.3 miles)
• Almont Park (8 miles)
• Pagel Playground (8.1 miles)
• Newton Highlands Playground (8.5 miles)

Hospitals

• New England Baptist Outpatient Care Center (2.9 miles)
• West Roxbury VA Hospital (6 miles)
• Lemuel Shattuck Hospital (9.2 miles)
• Newton-Wellesley Hospital (9.7 miles)

Transportation

• Route 128 station (3.4 miles)
• Canton Junction Station (3.5 miles)
• Readville (4.9 miles)
• MBTA Commuter Rail (7.3 miles)
• Norfolk Transfer Station (8.1 miles)

Theaters

• Showcase Cinema de Lux Randolph (7.8 miles)
• Showcase SuperLux (9.1 miles)
• AMC Braintree 10 (9.2 miles)