Victoria Haven Nursing Facility in Norwood, MA

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Victoria Haven Nursing Facility

Victoria Haven Nursing Facility in Norwood, MA

137 Nichols Street, Norwood, MA 02062

For more information about senior living options: (844) 490-3973

3.3 from 4 reviews
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Skilled Nursing Facility

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    Overall Review of Victoria Haven Nursing Facility

    Pros

    • pro The staff are friendly and kind.
    • pro The food is tasty and generous.
    • pro The activities staff are super nice.
    • pro Victoria Haven is very nice inside and is furnished very nicely, creating a homey atmosphere.
    • pro The staff at Victoria Haven are very nice and helpful, including the admissions team and head nurse.
    • pro Victoria Haven feels like a small, well-appointed, homey place with a welcoming environment.

    Cons

    • pro The facility is outdated and appears not to meet current codes.
    • pro The staff are scattered, and crucial information isn't consistently passed along.
    • pro A family member's UTI was not addressed, leading to a hospital visit.
    • pro The food is tasty but appears to be overly salted.
    • pro Activities are scarce, largely limited to bingo, with insufficient resources for more.
    • pro The place is very wheelchair unfriendly.
    • pro There are holes in the walls and cracks in the floors, suggesting the owners lack pride in the property.

    Review

    Victoria Haven Nursing Facility in Norwood is best suited for families seeking a small, home-like setting where residents receive personal attention from a close-knit staff. The property feels like a converted private residence, delivering a warm, nonclinical vibe that appeals to seniors who value familiarity over hospital-scale amenities. This is a setting where residents typically enjoy a predictable routine and direct access to frontline staff and the admissions team. It works best for those with mild-to-moderate care needs who don't require aggressive medical management, and for families seeking approachable, on-site coordination without the impersonal feel of a large institution.

    That strength, however, comes with clear caveats. Those who must rely on modern infrastructure, stringent safety systems, and highly proactive medical oversight should consider alternatives. The facility's physical condition has drawn concern: outdated interiors, visible wear, and accessibility gaps - most notably a wheelchair entrance that reveals broader mobility challenges. Communication gaps among staff are repeatedly noted, raising the risk that important updates or medical instructions may not cross shifts. For residents who require steady, immediate medical intervention, or who need sophisticated programming and memory-care resources, this location may fall short.

    On the upside, the positives do translate into meaningful advantages for the right resident. The interior's homey, compact atmosphere and consistent flooring - especially in the dementia area - create a reassuring sense of security and ease of navigation. Staff members are described as genuinely kind and attentive, with admissions personnel and the head nurse providing a hands-on, accessible point of contact. Social elements show potential: singing is a regular feature, and plans for a men's club indicate ongoing attempts to broaden resident engagement. For families prioritizing warmth, personalized conversations, and a smaller community feel, these facets carry real value.

    Yet these strengths do not fully counterbalance the most significant shortcomings. The physical age of the building translates into a sense of wear that can impact safety and comfort. The reported wheelchair-inaccessible areas and structural flaws raise practical concerns for mobility and fall prevention. The inconsistency in communication compounds risk, especially when medical needs arise, and the failure to promptly address urgent health issues - such as a family member's UTI shown to require hospital care - pelts the impression that oversight may be reactive rather than proactive. Even food, while tasty and plentiful, leans toward salt-heavy preparations, underscoring a gap between dining comfort and medical nutrition needs.

    Care delivery appears responsive in everyday interactions, and the setting's intimate scale can enable more direct relationships with caregivers. The admissions process is described as efficient, and the presence of a reachable head nurse signals accountability for residents' day-to-day welfare. The small scale, while a potential limitation in programming breadth, can support individualized routines if the environment is well-maintained and staff can sustain consistent communication. For families, this may translate into relative ease of oversight and a sense of being heard, provided that expectations around maintenance and safety are clearly negotiated upfront.

    For families weighing options, a practical, visit-driven decision framework should be employed. Conduct a thorough walk-through focusing on accessibility features, maintenance status, and potential hazards. Probe concrete care-planning practices and test how information flows across shifts by asking staff to summarize a recent resident issue and its resolution. Seek explicit assurances about medical responsiveness, urinary tract infection management, and the facility's nutrition plan for residents with health limitations. Talk openly with current residents or family supporters about daily activity calendars, social opportunities, and the realism of the claimed small-community vibe. If modern amenities, stronger clinical oversight, and a richer activity slate are non-negotiable, Victoria Haven may not be the right fit. If a warm, intimate setting paired with vigilant advocacy and steady supervision fits the resident, this community can still serve as a workable choice - with the caveat that ongoing attention to upkeep and care coordination will be essential.

    Features

    Housing

    • 31 resident community capacity 31 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Gen Edw L Logan International (16 miles away) Gen Edw L Logan International (16 miles away)

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Located in Norwood, MA, the Victoria Haven Nursing Facility is an assisted living community that offers a wide range of amenities and care services to its residents. The facility provides a comfortable and fully furnished environment with cable or satellite TV and Wi-Fi/high-speed internet for entertainment and connectivity. Residents can enjoy their meals in the dining room or opt for restaurant-style dining.

    The community also boasts a small library and outdoor spaces where residents can relax and enjoy the serene garden. Housekeeping services are provided to ensure that the living spaces are always clean and well-maintained. Move-in coordination is available to assist new residents in seamlessly transitioning into their new home.

    In terms of care services, Victoria Haven Nursing Facility provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. The staff also assists with medication management and offers diabetes diets for those who require it. A mental wellness program is available to support the emotional well-being of residents.

    Special dietary restrictions are accommodated to cater to individual needs. Residents have the opportunity to participate in resident-run activities as well as scheduled daily activities organized by the facility. Additionally, there are numerous amenities nearby including cafes, parks, pharmacies, restaurants, transportation options, places of worship, and hospitals, providing convenience and easy access to essential services.

    Victoria Haven Nursing Facility aims to provide a comfortable and supportive environment where residents can receive personalized care while maintaining their independence and enjoying a vibrant community life.

    Nearby Places of Interest

    Physicians

    • Guild Medical Center (0.4 miles)
    • Dedham Medical Associates (1.5 miles)
    • Pediatric Associates of Wellesley (4.2 miles)
    • Dedham Medical (5.1 miles)
    • The Foxboro Center For Women's & Family Health (6.6 miles)
    • Brigham & Womens Mass General Healthcare Center (7.5 miles)
    • Signature Healthcare Pediatrics (9.2 miles)

    Places of Worship

    • Saint Catherine of Siena Parish (0.5 miles)
    • First Baptist Church (8.3 miles)

    Pharmacies

    • CVS Pharmacy (0.6 miles)
    • Walgreens (1.3 miles)
    • Wegmans (2.9 miles)
    • CVS Pharmacy (3.1 miles)
    • CVS Pharmacy (3.8 miles)
    • CVS Pharmacy (4.2 miles)
    • Walgreens (4.3 miles)

    Cafes

    • Brookside Cafe (1.3 miles)
    • Starbucks (1.4 miles)
    • Panera Bread (2.7 miles)
    • Starbucks (3.7 miles)
    • Dunkin' Brands (4.2 miles)
    • Starbucks (4.8 miles)
    • French Press Bakery & Cafe (6.3 miles)

    Restaurants

    • Castle Island Brewing (1.9 miles)
    • Wendy's (2.1 miles)
    • Yard House (3.1 miles)
    • C.F. McCarthy’s (4.2 miles)
    • Eggs & Thai Cafe (4.2 miles)
    • Rico's Pizzeria (4.9 miles)
    • Chick-Fil-A (5.1 miles)

    Parks

    • Francis William Bird Park (2.6 miles)
    • Hinckley Playground (4.9 miles)
    • Houghton's Pond (5.9 miles)
    • Cutler Park (6.3 miles)
    • Almont Park (8 miles)
    • Pagel Playground (8.1 miles)
    • Newton Highlands Playground (8.5 miles)

    Hospitals

    • New England Baptist Outpatient Care Center (2.9 miles)
    • West Roxbury VA Hospital (6 miles)
    • Lemuel Shattuck Hospital (9.2 miles)
    • Newton-Wellesley Hospital (9.7 miles)

    Transportation

    • Route 128 station (3.4 miles)
    • Canton Junction Station (3.5 miles)
    • Readville (4.9 miles)
    • MBTA Commuter Rail (7.3 miles)
    • Norfolk Transfer Station (8.1 miles)

    Theaters

    • Showcase Cinema de Lux Randolph (7.8 miles)
    • Showcase SuperLux (9.1 miles)
    • AMC Braintree 10 (9.2 miles)

    Frequently Asked Questions

    Where is Victoria Haven Nursing Facility?

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