Caring Senior Service of Westwood

Pros

• The service had one or two nice aides who provided good care.
• Some workers from the service were helpful and attentive during their time with the patient.

Cons

• The service provided by the aides has been a terrible experience overall.
• Their negligence resulted in my mother falling and breaking her hip under their watch.
• The condition of my mother seriously deteriorated after her surgery, which was performed while under their care.
• One of the workers stole my mother's credit card information and charged expenses without authorization.
• They also stole valuable jewelry and even a jacket belonging to my son.
• Based on this experience, I would strongly advise against using this service.

Review

A Disastrous Experience with an Untrustworthy Home Care Service

Choosing the right home care service is crucial when entrusting the well-being of our loved ones to strangers. Unfortunately, the following review paints a bleak picture of one such service. While acknowledging a few positive experiences, this individual highlights numerous alarming incidents that unfolded under their watch—ranging from serious medical mishaps to theft and loss of personal belongings. It serves as a sobering reminder that not all providers are created equal when it comes to elder care.

Within the realm of home care services, it is essential for agencies to prioritize safety and competence. Regrettably, in this particular case, the reviewer's mother suffered a devastating fall resulting in a broken hip while under the watchful eye of these caregivers. This incident not only required surgery but also initiated a decline in her overall health and well-being. Such an unfortunate turn of events raises serious concerns about the competency and attentiveness of the caregivers employed by this service.

Beyond medical negligence, another disheartening aspect emerged from this distressing experience—an appalling breach of trust and outright theft perpetrated by one of the home care aides. Shockingly, not only was sensitive credit card information stolen and subsequently utilized for fraudulent charges but also numerous valuable items vanished into thin air. These included jewelry pieces with sentimental value as well as a jacket belonging to their son—a clear betrayal of trust that left lasting emotional effects on both mother and family.

Instances like these undermine any confidence one may have initially had in this particular home care service. The responsibility lies on these agencies to conduct thorough background checks on their employees in order to ensure that only trustworthy individuals enter vulnerable households. Failure to do so can result in disastrous consequences, leaving families grappling with shattered trust and significant financial losses.

The repercussions of such neglect extend beyond mere material possessions; they can have a profound impact on an individual's mental well-being. For the mother in question, this series of unfortunate events resulted in a serious deterioration of her condition. The trauma associated with the fall, subsequent surgery, and stolen items likely exacerbated her distress, hindering her road to recovery and potentially diminishing her overall quality of life.

It is disheartening to hear that amid this bleak experience, only one or two aides from this service provided satisfactory care. This suggests a lack of consistency in quality and raises questions about the supervision and management of staff members within this home care agency. Families seeking support for their loved ones deserve reliable caregivers who consistently demonstrate compassion, professionalism, and adherence to ethical standards.

In light of the traumatic incidents described by this reviewer, it is evident that caution must be exercised when considering any home care service. Thorough research should be conducted before entrusting the care of vulnerable individuals to such agencies. It is advisable to carefully evaluate reviews and seek recommendations from trusted sources prior to making a decision. By doing so, families can hope to avoid the heartache and misfortune experienced by those who fell victim to subpar care and unscrupulous actions.

This review paints a harrowing picture of an undeniably terrible experience with a home care service. From medical mishaps resulting in serious injury through neglectful supervision, to thefts that erode trust and compromise safety—this account serves as a stark reminder of the importance of thorough vetting when selecting caregivers for our loved ones. By sharing such experiences honestly and faithfully, we can empower others to make informed choices while urging providers to uphold their duty towards elder care with utmost sincerity and responsibility.

This part of Westwood, Massachusetts offers a variety of amenities and services that cater to the needs of seniors. With a selection of restaurants such as Yard House and Eggs & Thai Cafe nearby, residents can enjoy a range of dining options without having to travel far. Additionally, there are several hospitals and pharmacies in the vicinity, providing easy access to healthcare services. Transportation options include the Route 128 station and Readville, making it convenient for seniors to travel around the area. Places of worship like Saint Catherine of Siena Parish offer spiritual support, while parks like Cutler Park provide opportunities for outdoor recreation. Overall, this part of Westwood provides a well-rounded environment for senior living with access to essential services and amenities in close proximity.

Restaurants

• Yard House (0.6 miles)
• Eggs & Thai Cafe (1.8 miles)
• Chick-Fil-A (2.6 miles)
• McDonald's (3.6 miles)
• Castle Island Brewing (3.8 miles)
• Corrib Pub & Restaurant (4.2 miles)
• Wendy's (4.2 miles)

Hospitals

• New England Baptist Outpatient Care Center (0.6 miles)
• West Roxbury VA Hospital (3.6 miles)
• Lemuel Shattuck Hospital (6.7 miles)
• Newton-Wellesley Hospital (8.1 miles)
• New England Baptist Hospital (8.3 miles)
• Brigham and Women's Hospital (8.7 miles)

Pharmacies

• CVS Pharmacy (0.7 miles)
• CVS Pharmacy (1.7 miles)
• Wegmans (1.9 miles)
• CVS Pharmacy (2.3 miles)
• Walgreens (3 miles)
• Walgreens (4.2 miles)
• CVS Pharmacy (4.4 miles)

Transportation

• Route 128 station (2 miles)
• Readville (2.7 miles)
• Canton Junction Station (4.4 miles)
• MBTA Reservoir Station (7.9 miles)
• MBTA North Quincy Station (8.6 miles)
• MBTA Riverside Station (8.6 miles)

Places of Worship

• Saint Catherine of Siena Parish (2.1 miles)
• First Baptist Church (7.7 miles)

Cafes

• Starbucks (2.4 miles)
• Dunkin' Brands (2.9 miles)
• Starbucks (3.2 miles)
• Brookside Cafe (3.7 miles)
• French Press Bakery & Cafe (4.9 miles)
• Panera Bread (5 miles)
• Starbucks (6.1 miles)

Physicians

• Guild Medical Center (2.6 miles)
• Dedham Medical (3.2 miles)
• Dedham Medical Associates (3.6 miles)
• Pediatric Associates of Wellesley (5.9 miles)
• Carney Hospital (7.1 miles)
• Mass. Eye and Ear (8.5 miles)

Parks

• Cutler Park (4.3 miles)
• Houghton's Pond (4.7 miles)
• Francis William Bird Park (4.9 miles)
• Pagel Playground (5.6 miles)
• Almont Park (5.6 miles)
• Newton Highlands Playground (6.6 miles)
• Larz Anderson Park (6.6 miles)

Theaters

• Showcase SuperLux (6.8 miles)
• Showcase Cinema de Lux Randolph (7.5 miles)
• AMC Braintree 10 (7.7 miles)