Information last verified:
575 University Avenue Suite 2, Norwood, MA 02062
For more information about senior living options: (844) 490-3973
They had nothing but the best experience with Coram. Coram walked them through the process and followed through as described. Scheduling was smooth and easy. The medication arrived on time and complete, as prescribed. The nurses arrived promptly and were professional as expected. They had no complaints.
They lure customers with promises but fail to keep them satisfied. They are extremely slow to act and frequently miss callbacks. They accept insurance contracts but do not deliver what was promised. They misbill insurers and patients, sometimes sending accounts to collections. They ship items not ordered and provide no cost breakdowns. They withhold prescribed medications citing per diem, despite being required. They provide little to no communication, leaving customers in limbo and waiting long times. They deliver malfunctioning equipment and fail to resolve issues promptly.This infusion service is best suited for families that rely on at‑home administration of hospital‑level medications and can tolerate some administrative friction. When the plan is straightforward, clear authorizations, predictable shipments, and a direct care pathway, the nurses can deliver on time with professional conduct, reducing the burden of home treatment. For patients who need IV meds, pumps, or enteral feeds at home and who can advocate effectively when problems appear, this provider can offer real value. But the reality is uneven, and the fit hinges on predictable processes and reliable follow‑through.
Those who should seriously consider alternatives are families prioritizing transparent billing, consistent communication, and guaranteed contract fulfillment. The most persistent concerns revolve around misbilling, unclear charges, and unreturned calls. Discharge planning can unravel if orders vanish or shipments do not arrive, leaving families scrambling at critical moments. For households navigating tight budgets or intricate insurance arrangements, the risk of hidden fees, denials, or unexpected collections makes another option worth evaluating before committing long‑term.
In the best‑case scenarios, the pros resemble a dependable in‑home service: scheduling can be smooth, medication arrives as prescribed, and nursing personnel arrive promptly with a professional demeanor. Those moments clearly demonstrate the core value, patients receive essential therapy without having to manage multiple external vendors. Yet such outcomes are not reliably reproducible. The more common pattern is inconsistent responsiveness, slow operations, and a failure to translate promises into consistent performance, which undermines trust and disrupts care continuity.
The main cons consistently highlighted by families center on operational breakdowns: phone lines that go unanswered, callbacks that never arrive, and bills lacking transparent itemization. Billing practices are a frequent flashpoint, with reports of charges that don’t align with contracts, services billed beyond insurance coverage, and even accounts sent to collections. Orders arriving incorrect or not at all, delays in shipments, and long waits for equipment like pumps compound the frustration. In several instances, families describe being discharged or warned of “behavioral issues” in ways that feel manipulative and destabilizing to ongoing care.
Those who weigh the positives against the negatives will conclude that the positives do not reliably offset the core risks. When care coordination depends on a flawless administrative backbone, repeated communication gaps and billing disputes become a real threat to a patient’s stability. The occasional experience of timely delivery and professional nursing cannot compensate for a pattern of unresponsiveness and financial confusion. This provider can work when operations align perfectly, but that alignment is not dependable enough for families seeking predictable, sustained infusion support over months or years.
Practical guidance for families: insist on a formal, written service agreement with explicit response times, guaranteed call‑backs, and a transparent, itemized billing schedule tied to insurance authorizations. Demand a dedicated account supervisor and a clear escalation path, plus real‑time updates on every order. Before shipments, verify orders with the prescribing clinician and confirm insurer coverage to minimize surprise charges. Keep all communications in writing and document every interaction. Compare with other infusion providers or hospital‑based infusion programs to identify partners with steadier track records. The prudent path treats this service as a potentially helpful option, but only with rigorous oversight and contingency planning.
21 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Gen Edw L Logan International (14 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Coram CVS/Specialty Infusion Services in Norwood, MA is an assisted living community that offers a range of amenities and care services to ensure the comfort and well-being of its residents. The community features fully furnished apartments with amenities such as cable or satellite TV, Wi-Fi/high-speed internet, and telephone connections. Residents can enjoy delicious meals prepared and served in a restaurant-style dining room, with special attention given to accommodating dietary restrictions.
The community also provides various care services to assist residents in their daily activities. Trained staff members are available 24 hours a day to provide supervision and assistance with tasks such as bathing, dressing, and transfers. Medication management is offered to ensure that residents receive their medications on time and in the correct dosage. Additionally, there is a mental wellness program in place to support residents' emotional and psychological well-being.
Coram CVS/Specialty Infusion Services is conveniently located near several amenities in the surrounding area. There are numerous cafes, parks, pharmacies, restaurants, transportation options, places of worship, and hospitals nearby. This enables residents to easily access various services and facilities for their convenience.
Within the community itself, residents can participate in a variety of activities provided by both staff members and fellow residents. There are scheduled daily activities as well as resident-run activities that promote socialization, engagement, and enjoyment.
Overall, Coram CVS/Specialty Infusion Services offers a comfortable living environment with comprehensive care services tailored to meet each resident's individual needs. With its range of amenities and convenient location near various amenities in Norwood, MA, this assisted living community aims to enhance the quality of life for its residents while providing them with necessary support and assistance.
Coram Cvs/Specialty Infusion Services is located at 575 University Avenue Suite 2, Norwood, MA 02062 in Norfolk County, Massachusetts
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