1517 Dunster Road, Potomac, MD 20854
For more information about senior living options: (844) 490-3973
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Raphael House is consistently clean, welcoming, and well-appointed, with inviting exterior and interior spaces. The staff at Raphael House are loving, proactive, and genuinely caring, forming strong connections with residents. The director and on-site team, including the chef and bus driver, maintain a positive, upbeat attitude while delivering high-quality care and services. The meals at Raphael House are delicious and healthy, prepared daily. Holidays at Raphael House are celebrated with enthusiasm, creating joyful memories for residents and families. Families feel welcomed and involved, and the facility fosters a warm, family-like community. The staff communicate well and are responsive to inquiries, making families feel informed and supported. The environment emphasizes care, dignity, and respect, with Nellia Kaiyo and her team described as top-notch. The COVID-19 response at Raphael House was professional, safe, and focused on keeping residents and families connected.
The COVID year was tough on everyone including the staff, the residents and the families.Choosing the right assisted living home was a daunting task for us, especially after recognizing how many options there were in our area. Yet discovering Raphael House within the Victory Housing communities quickly helped us feel hopeful. From the first conversations, it was clear that the facility, the staff, and the management understood exactly what our loved one needed. The building itself makes a strong first impression: it is consistently clean, with an exterior patio and interior common areas that feel well appointed, comfortable, and inviting. And perhaps most importantly, families are always welcome and encouraged to visit, which set a reassuring tone from the outset.
What truly stood out was the people who make up Raphael House. The crowning jewel of the community is the staff - the director, the support team, the on-site chef who prepares three nutritious, delicious meals each day, and even the bus driver who handles off-site outings with care and safety - each member brings a positive, upbeat, and genuinely caring attitude to their work. It isn't just about performing tasks; it is about cultivating an atmosphere of warmth, compassion, and respect that extends to every resident and every family member who walks through the door.
The social life at Raphael House also made a lasting impression. Holidays are celebrated with enthusiasm and flair, with decorating choices that match the season and a sense of communal joy that is felt by residents and families alike. From New Year's Eve celebrations to the Fourth of July barbecue on the patio, and a Christmas lunch that includes a singalong and a dance, these events become shared memories that strengthen the sense of belonging. Families often join in, and these moments reinforce how special it is to be part of a larger, caring community.
Over the years, our family has found Raphael House to be a beacon of consistent care and contentment. We have eight wonderful years of memories and experiences with our loved one there, and we can honestly say that moving her to Raphael House was the best decision our family could have made. The gratitude we feel for the staff and leadership runs deep, and we offer heartfelt thanks to everyone at Raphael House for the loving care you provide. The entire team has contributed to a sense of peace and blessing for our family.
Personal experiences during challenging times further highlighted the dedication of Raphael House. When my mother moved in February 2020 - just before the pandemic - she was transitioning from independent living to requiring full-time assistance with daily activities and medications. The staff made the introductory visit warm and reassuring, helping us feel comfortable about the move. Throughout the pandemic, the team did everything possible to keep families connected with their loved ones, and they were consistently proactive and responsive in addressing needs and inquiries. We felt that the care was first-rate, and my mom remained content and engaged in her new home.
Several testimonials point to the leadership and the partnership approach that Raphael House fosters. One member highlighted Nelly's amazing staff and described a partnership with families as a core strength of the care model. The residents are tended to with careful attention, and there is a sense that the team genuinely cares about well-being. The overall tone is one of trust and collaboration, with families feeling they are supported and informed about their loved ones' daily lives.
Another family member spoke to a dad's positive experience, noting how the staff connected deeply with him, how lovingly he was cared for, and how the home itself - beautifully maintained with a lovely exterior and gardens - felt like a welcoming place to live. The staff's efforts to provide stimulating activities, along with high-quality meals, contributed to a well-rounded sense of safety, enjoyment, and belonging. Even in the context of COVID, the team's commitment to safety and ongoing engagement stood out, and the family felt secure in the care their loved one received.
Finally, the experiences of a long-term resident's family underscored how Raphael House can feel like a warm, extended family. The resident is valued and respected, and the staff take time to keep the family informed about daily happenings, ensuring the loved one remains actively involved in daily events. The sense of community - between staff, residents, and visiting family - creates a daily atmosphere of welcome and support, making visits something families look forward to, not something to endure.
Across these experiences, Raphael House presents itself as an impeccable, spacious, and professional environment where care, dignity, and respect are the top priorities. Nellia Kaiyo and her team are repeatedly described as top-notch - genuinely interested in the well-being of every resident and dedicated to providing attentive, compassionate care. The combination of a well-maintained setting, devoted staff, engaging activities, flavorful meals, strong family communication, and a leadership team committed to partnership and transparency all contribute to a place that families can trust and residents can thrive in. For many of us, Raphael House has become more than just a residence - it feels like a home where our loved ones are valued, supported, and genuinely cared for every day.
16 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Ronald Reagan Washington National (16 miles away) Washington Dulles International (17 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Raphael House East in Potomac, MD is an exceptional assisted living community that provides a comfortable and supportive environment for seniors in need of care. As a board and care home, residents can expect personalized attention and assistance with activities of daily living. The dedicated staff at Raphael House East offers assistance with bathing, dressing, transfers, medication management, and coordination with healthcare providers.
Our community boasts a range of amenities designed to enhance the quality of life for our residents. A fully furnished setting ensures that each resident feels at home from the moment they arrive. Delicious meals are prepared according to individual dietary restrictions and served in a spacious dining room. Additionally, housekeeping services are provided to maintain a clean and tidy living environment.
Residents can enjoy the beauty of nature in our inviting outdoor space and garden area. Wi-Fi/high-speed internet connectivity is available throughout the community, allowing residents to stay connected with loved ones near and far.
Engaging activities are scheduled daily to promote socialization and mental stimulation among residents. Whether it's participating in group exercises or enjoying planned outings to nearby cafes, parks, theaters, or places of worship, there is always something exciting happening at Raphael House East.
Transportation arrangements for medical appointments and regular outings are offered for convenience and peace of mind. With three cafes, three parks, ten pharmacies, three physicians' offices, thirteen restaurants, five transportation options nearby, as well as close proximity to one hospital and two theaters – our community has easy access to all the essentials.
At Raphael House East in Potomac, MD we strive to create a warm and welcoming environment where seniors receive exceptional care while retaining their independence.
Raphael House East is located at 1517 Dunster Road, Potomac, MD 20854 in Montgomery County, Maryland
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