Raphael House East in Potomac, MD

Information last verified:

1517 Dunster Road, Potomac, MD 20854

For more information about senior living options: (844) 490-3973

5 from 8 reviews
5 stars
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4 stars
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Overall Review of Raphael House East

Pros

  • pro The staff at Raphael House are loving, upbeat, and truly caring toward residents.
  • pro The facility is impeccably clean, with well-appointed, welcoming common areas and a pleasant exterior patio.
  • pro The on-site chef prepares three delicious and healthy meals each day for residents.
  • pro The staff—led by the director and supported by the bus driver—maintain a proactive, professional approach that keeps residents safe.
  • pro Holidays are celebrated with great enthusiasm, creating joyful memories for residents and their families.
  • pro Raphael House is a warm, loving community where residents are valued, respected, and actively involved.
  • pro Nellia Kaiyo and her staff are top-notch, genuinely interested in residents’ well-being.
  • pro Raphael House demonstrated exceptional care during the pandemic, with regular updates and efforts to keep families connected.

Review

Raphael House East in Potomac, Maryland is best suited for families seeking a warm, relationship-driven assisted-living experience where daily support is paired with a robust social life. The environment feels like a well-kept home rather than a clinical facility: clean, inviting interiors, a nicely appointed exterior patio, and common spaces that encourage visits and interaction. What sets Raphael House apart is the way staff, management, and residents form a community. Families report that care comes with visible compassion and a sincere willingness to make every day meaningful. The on-site chef translates into three healthful meals daily, and reliable transportation is available to take residents to activities, expanding the sense of independence rather than constraining it.

That combination makes Raphael House East a strong fit for residents who embrace routine, companionship, and purposeful programming. It works well for seniors who want daily assistance with activities of daily living without compromising dignity or social engagement. The setting and staff attention also suit families who value transparent communication and partnership with caregivers. However, this is not the ideal choice for those who require highly specialized medical oversight, complex skilled nursing, or memory-care services tailored to dementia. For residents with advanced medical needs or a need for a more clinical, nursing-forward environment, alternatives with dedicated memory-care units or higher acuity support should be considered.

On the plus side, the defining strengths are tangible and consistently delivered. The care team is described as loving, patient, and genuinely invested in residents, a dynamic that mitigates the ordinary anxiety of transitioning to assisted living. The director and staff are repeatedly praised for proactive communication and attentive problem-solving, so families feel informed and confident in day-to-day care. The daily rhythms, from three nutritious meals to an active calendar of events and outings, provide structure, stimulation, and meaningful purpose. The physical setting reinforces this with a spacious, well-maintained building, lush gardens and patios, and inviting spaces that invite residents to linger and socialize. These factors help offset any perceived trade-offs in medical intensity.

Residents also benefit from practical touches that matter in daily life. The presence of an on-site chef, comfortable dining experiences, regular holiday celebrations, and staff who know residents by name create a sense of belonging that is often decisive for families choosing a long-term home. Transportation to off-site activities, even for those who no longer drive, adds to autonomy. The sense that staff care extends to families, updating, welcoming visits, and inclusive events, helps families feel they remain part of the care team. Such culture reduces friction in ongoing caregiving and supports continuity for those transitioning from independent living.

When evaluating Raphael House East, it pays to verify the practical details: staff-to-resident ratios during different shifts, menu accommodations for dietary restrictions, the cadence of family updates, and how residents participate in planning activities. Ask about the level of nursing support available on-site and how medical needs are coordinated with outside providers. Observe interactions during a visit: do residents appear engaged, comfortable, and valued? Inquire about space for personal memory keepsakes and how the calendar balances cognitive and physical stimulation. The facility’s strong community orientation and the leadership of attentive directors help ensure a smooth, dignified living experience for most seniors.

For families seeking a home-like setting with genuine warmth, Raphael House East delivers an empowered, engaged community where residents are treated with dignity and celebrated as individuals. The combination of compassionate staffing, high-quality meals, active programming, and a welcoming atmosphere creates a strong case for long-term placement when medical acuity is not the primary driver of care. Alternatives should be considered for those needing advanced nursing support or dementia-specific care. If those needs are not dominant, a careful visit will likely confirm that Raphael House East is a sound, practical choice that aligns with the goal of preserving independence and quality of life through shared daily experiences.

Features

Housing

  • 16 resident community capacity 16 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
  • Respite Care Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Ronald Reagan Washington National (16 miles away) Ronald Reagan Washington National (16 miles away)
  • Washington Dulles International (17 miles away) Washington Dulles International (17 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Raphael House East in Potomac, MD is an exceptional assisted living community that provides a comfortable and supportive environment for seniors in need of care. As a board and care home, residents can expect personalized attention and assistance with activities of daily living. The dedicated staff at Raphael House East offers assistance with bathing, dressing, transfers, medication management, and coordination with healthcare providers.

Our community boasts a range of amenities designed to enhance the quality of life for our residents. A fully furnished setting ensures that each resident feels at home from the moment they arrive. Delicious meals are prepared according to individual dietary restrictions and served in a spacious dining room. Additionally, housekeeping services are provided to maintain a clean and tidy living environment.

Residents can enjoy the beauty of nature in our inviting outdoor space and garden area. Wi-Fi/high-speed internet connectivity is available throughout the community, allowing residents to stay connected with loved ones near and far.

Engaging activities are scheduled daily to promote socialization and mental stimulation among residents. Whether it's participating in group exercises or enjoying planned outings to nearby cafes, parks, theaters, or places of worship, there is always something exciting happening at Raphael House East.

Transportation arrangements for medical appointments and regular outings are offered for convenience and peace of mind. With three cafes, three parks, ten pharmacies, three physicians' offices, thirteen restaurants, five transportation options nearby, as well as close proximity to one hospital and two theaters – our community has easy access to all the essentials.

At Raphael House East in Potomac, MD we strive to create a warm and welcoming environment where seniors receive exceptional care while retaining their independence.

Nearby Places of Interest

Parks

  • Falls Road Park (0.3 miles)
  • Winding Creek Local Park (4.4 miles)
  • Rock Creek Regional Park (4.6 miles)
  • Bohrer Park (5 miles)
  • Aberdeen Park (5.3 miles)
  • Georgian Forest Park & Tennis Courts (6.2 miles)
  • Chesapeake and Ohio Canal National Historic Park (6.3 miles)

Pharmacies

  • Walgreens (0.7 miles)
  • CVS Pharmacy (1.7 miles)
  • CVS Pharmacy (2 miles)
  • Walgreens (2.1 miles)
  • CVS Pharmacy (2.5 miles)
  • Safeway Pharmacy (2.6 miles)
  • CVS Pharmacy (3.4 miles)

Restaurants

  • Founding Farmers (0.9 miles)
  • Sichuan Pavilion (2.1 miles)
  • McDonald's (2.4 miles)
  • Silver Diner (2.7 miles)
  • Menchie's Westfield Montgomery Mall (3.1 miles)
  • McDonald's (3.2 miles)
  • Peter's Grill (3.3 miles)

Transportation

  • Rockville Metro Station (2.1 miles)
  • Hertz Rent A Car (2.3 miles)
  • Twinbrook Metro Station (2.8 miles)
  • Shady Grove Metro Station (4 miles)
  • Grosvenor-Strathmore Metro Station (4.4 miles)
  • Medical Center Metro Station (6 miles)
  • Glenmont Metro Station (6.5 miles)

Cafes

  • Starbucks (2.7 miles)
  • Silver Diner (3.9 miles)
  • Starbucks (4.3 miles)
  • Starbucks (6.2 miles)
  • Starbucks (6.4 miles)
  • Tatte Bakery & Cafe (7 miles)
  • Starbucks (7.2 miles)

Physicians

  • The Centers For Advanced Orthopaedics (2.8 miles)
  • Occupational Health Consultants (2.9 miles)
  • Potomac Pediatrics (3.3 miles)
  • Potomac Valley Pediatrics (5.3 miles)
  • Potomac Valley Orthopedic (5.9 miles)
  • Family Allergy & Asthma Care (6 miles)
  • Tibor E Frekko (6 miles)

Hospitals

  • Adventist HealthCare Shady Grove Medical Center (2.8 miles)
  • Holy Cross Hospital (8.1 miles)
  • Holy Cross Germantown Hospital (9 miles)

Theaters

  • AMC Montgomery 16 (2.9 miles)
  • AMC DINE-IN Rio Cinemas 18 (3.9 miles)

Places of Worship

  • Rockville Evangelical Mission (4.8 miles)
  • Church of the Redeemer (7.9 miles)
  • Saint Andrew Kim Catholic Church (8.6 miles)
  • Christ Congregational Church (9.1 miles)

Frequently Asked Questions

Where is Raphael House East?

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