BrightStar Healthcare

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BrightStar Healthcare

BrightStar Healthcare

1010 Rockville Pike Ste 501, Rockville, MD 20852

For more information about senior living options: (844) 490-3973

3.5 from 2 reviews

Pricing

BrightStar Healthcare offers competitive pricing for its private room accommodations at $3,650 per month, which is significantly lower than the average costs in both Montgomery County and the broader state of Maryland. In Montgomery County, the monthly rate averages $5,009, while across Maryland, it stands at $4,112. This positioning not only highlights BrightStar's commitment to affordability but also underscores its dedication to providing quality care options without compromising on service standards. Families seeking healthcare solutions will find that BrightStar's pricing presents a compelling value in comparison to local alternatives.

Room TypeBrightStar HealthcareMontgomery CountyMaryland
Private$3,650$5,009$4,112

Overall Review

Pros

  • pro The caregivers at BrightStar are highly skilled and receive positive feedback from their clients.
  • pro The substitute caregivers provided by BrightStar have been mostly good, ensuring quality care in the absence of regular caregivers.
  • pro The company is actively addressing and resolving issues related to scheduling problems, showing dedication towards improving their services.
  • pro Despite acknowledging the difficult circumstances, the reviewers appreciate that BrightStar's caregivers were responsive and caring during their interaction.
  • pro The positive experiences with BrightStar's regular caregivers highlight their expertise and ability to build a good rapport with clients.

Cons

  • pro The scheduling issues and lack of communication regarding caregiver absences was a major drawback for the reviewer's experience with BrightStar.
  • pro The reviewer expressed dissatisfaction with the fact that they never had consistent caregivers, which made it difficult to establish trust and build rapport.
  • pro Despite acknowledging the difficult situation, the overall experience with BrightStar was not positive for the reviewer due to multiple issues with scheduling and caregiver reliability.

Review

Mixed Experiences with BrightStar Care: A Comprehensive Review

BrightStar Care has garnered mixed reviews from clients, with some praising the caregivers' dedication and others expressing dissatisfaction with scheduling issues. This article aims to provide an honest and comprehensive overview of the experiences shared by customers. While acknowledging the positive feedback regarding caregiver quality, it will also delve into the concerns raised about inconsistent scheduling and lack of continuity in caregiver assignments.

Positive Impressions on Caregivers The majority of customers expressed satisfaction with BrightStar Care's caregivers, appreciating their competence and commitment. These dedicated professionals were commended for their compassionate approach and provided excellent care to those in need. Clients valued their expertise and felt reassured that their loved ones were in capable hands. The caregivers effectively fulfilled their duties, ensuring safety, comfort, and assistance in daily activities.

Substitute Caregivers Receive Recognition In instances where substitute caregivers were assigned due to unavoidable circumstances, clients generally acknowledged that these substitutes performed well. Although encountering a few temporary replacements could be unsettling at times, overall satisfaction was maintained as substitute caregivers adequately met the standards set by BrightStar Care. Their adaptability and ability to quickly grasp individual needs were praised.

Scheduling Challenges Addressed Several customers did experience problems with scheduling, resulting in inconvenience and frustration. However, it is worth noting that these concerns were promptly addressed by BrightStar Care upon notification. The company's responsiveness aimed to rectify any issues efficiently to ensure a smooth experience for clients going forward.

Negative Experience with Scheduling Despite the positive response from BrightStar Care when challenged with scheduling difficulties, there were some clients who found their overall experience unsatisfactory due to repeated issues. Inconsistencies arose concerning caregiver attendance, including instances where they failed to inform clients of their absence. Such breakdowns in communication caused inconvenience and added stress to already challenging situations.

Lack of Continuity in Caregiver Assignments Another concern highlighted by some clients was the lack of consistency in caregiver assignments. The absence of familiarity and continuity meant that clients rarely saw the same caregiver more than once, which created a sense of disconnect. Continuity is crucial for building rapport and trust, and without it, clients may feel less comfortable and understood.

Conclusion - A Balanced Assessment In conclusion, BrightStar Care has received both positive and negative feedback from its clients. While the majority praised the caregivers' quality of service, issues surrounding scheduling inefficiencies and inadequate caregiver communication were acknowledged. Additionally, the absence of consistent caregiver assignments left some feeling disconnected from their care providers. Nonetheless, BrightStar Care's proactive steps to address these concerns demonstrate their commitment to ensuring an improved experience for their clientele moving forward.

Note: The article provided summarizes the original reviews accurately but does not guarantee complete accuracy as it is generated by an AI model.

Description

BrightStar Healthcare is an assisted living community located in the vibrant city of Rockville, MD. Situated in a convenient location, this community offers easy access to various amenities and services, ensuring a comfortable and enriching lifestyle for its residents.

For those who enjoy socializing and trying new cuisines, there are an array of restaurants nearby. With 13 restaurants in close proximity, residents can indulge in a wide range of culinary delights without having to travel far. Additionally, there are also two cafes nearby for a quick coffee or snack fix.

Nature enthusiasts will appreciate the proximity of four parks. These green spaces provide opportunities for leisurely strolls, picnics, or simply enjoying the fresh air and tranquility of nature. Residents can immerse themselves in the beauty of their surroundings while engaging in outdoor activities.

Healthcare needs are easily met with 15 pharmacies conveniently located nearby. This ensures that medications can be obtained promptly and efficiently. In addition, there are four physicians nearby who offer medical care and support.

Transportation options abound with six transportation services available nearby. Residents can easily access public transportation such as buses or trains to explore the city or reach any desired destinations. The community is well-connected and makes it convenient for residents to remain active and independent outside the premises.

The well-being and spiritual needs of residents are also catered to with a place of worship located within close proximity. This provides an opportunity for residents to practice their faith and engage in meaningful religious activities if desired.

Moreover, entertainment options are abundant with two theaters nearby where residents can enjoy movies, performances, or cultural events. This allows for enriching experiences and opportunities to engage with the arts on a regular basis.

Lastly, safety is paramount, which is why there is a hospital situated conveniently close by. In case of any medical emergencies, prompt professional assistance is readily available.

Overall, BrightStar Healthcare in Rockville offers an exceptional assisted living experience with its close proximity to multiple amenities and services. Residents can enjoy a fulfilling lifestyle in a vibrant community that caters to their diverse needs while ensuring convenience and peace of mind.

Nearby Places of Interest

This part of Rockville, Maryland offers a convenient and diverse array of amenities for seniors looking to reside in the area. With several pharmacies, medical centers, physicians, and hospitals nearby, residents have easy access to healthcare services. Additionally, there are various dining options ranging from fast food to upscale restaurants for enjoying meals out. The proximity to multiple metro stations provides convenient transportation options for exploring the surrounding areas. For those who enjoy outdoor activities, there are several parks within a short distance where one can relax or engage in physical activities. Places of worship are also easily accessible for spiritual needs. Overall, this part of Rockville provides a well-rounded environment that caters to the needs and interests of seniors looking for a comfortable and fulfilling lifestyle.

Transportation

  • Hertz Rent A Car (0.2 miles)
  • Twinbrook Metro Station (0.9 miles)
  • Rockville Metro Station (1.1 miles)
  • Grosvenor-Strathmore Metro Station (3.3 miles)
  • Shady Grove Metro Station (3.7 miles)
  • Glenmont Metro Station (4.4 miles)
  • Medical Center Metro Station (5.4 miles)

Restaurants

  • McDonald's (0.3 miles)
  • McDonald's (1 miles)
  • Silver Diner (1.1 miles)
  • Sichuan Pavilion (1.5 miles)
  • Founding Farmers (1.5 miles)
  • Peter's Grill (2.4 miles)
  • Menchie's Westfield Montgomery Mall (3.4 miles)

Pharmacies

  • CVS Pharmacy (0.5 miles)
  • CVS Pharmacy (0.7 miles)
  • Walgreens (1.6 miles)
  • Walgreens (1.6 miles)
  • CVS Pharmacy (2.5 miles)
  • Walgreens (2.8 miles)
  • CVS Pharmacy (2.9 miles)

Parks

  • Falls Road Park (2.5 miles)
  • Winding Creek Local Park (2.5 miles)
  • Rock Creek Regional Park (3.5 miles)
  • Georgian Forest Park & Tennis Courts (4 miles)
  • Bohrer Park (5.4 miles)
  • Aberdeen Park (7 miles)
  • Chesapeake and Ohio Canal National Historic Park (7.1 miles)

Theaters

  • AMC Montgomery 16 (3.3 miles)
  • AMC DINE-IN Rio Cinemas 18 (4.6 miles)

Cafes

  • Starbucks (3.7 miles)
  • Silver Diner (4.6 miles)
  • Starbucks (5.4 miles)
  • Starbucks (6 miles)
  • Tatte Bakery & Cafe (6.5 miles)
  • Starbucks (6.8 miles)
  • Starbucks (7.5 miles)

Physicians

  • The Centers For Advanced Orthopaedics (3.7 miles)
  • Occupational Health Consultants (3.7 miles)
  • Potomac Valley Orthopedic (3.8 miles)
  • Potomac Pediatrics (4.2 miles)
  • Capitol Medical Group (6.2 miles)
  • Family Allergy & Asthma Care (6.6 miles)
  • Tibor E Frekko (6.7 miles)

Hospitals

  • Adventist HealthCare Shady Grove Medical Center (4 miles)
  • Holy Cross Hospital (6.6 miles)

Places of Worship

  • Rockville Evangelical Mission (4.9 miles)
  • Saint Andrew Kim Catholic Church (6.7 miles)
  • Church of the Redeemer (7.2 miles)
  • Christ Congregational Church (7.5 miles)

Frequently Asked Questions

How much does it cost to live at BrightStar Healthcare in Rockville, MD?
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