Interim Healthcare of Columbia

Pros

• The staff are great and experienced.
• The caregivers are caring and loving toward their clients.
• Ms. Sanchez runs a wonderful agency.
• The team goes above and beyond to provide top-quality care.
• They offer a loyalty program to support clients.
• Client-caregiver matches are great.
• Interim enables families to keep loved ones at home with dedicated caregivers.
• Stephanie in the office is responsive and kind; Megale listens carefully and responds promptly.

Cons

• The agency underpaid its employees.
• They arranged an alternative to workers' compensation by having someone swipe a personal credit card, which the reviewer suspects was an attempt to cover something up.
• They failed to respond to documents for three weeks after the employee provided clearance.
• They sent a last-minute text offering a 4-hour shift just the day before clearance, which felt unprofessional.
• They did not inform the employee that another caregiver had been assigned the shift, leading to a sudden, unanticipated change.
• Office staff allegedly earn more than frontline caregivers despite the caregivers' hard work.
• They seem out of touch with the realities faced by caretakers, implying a lack of understanding.

Review

Interim Healthcare of Columbia presents itself in many reviews as a trusted partner in home-based care, a place where compassionate, client-centered service is not just a motto but something that families can feel in their daily interactions. A steady stream of clients and families describe caregivers who are attentive, patient, and deeply dedicated to their loved ones. They talk about a team that goes beyond the basics of care - helping with appointments, driving to visits, preparing meals, and staying with clients through long hours or changing health needs. The tone from numerous clients is consistently warm: a sense of gratitude for reliable support, timely communication, and a genuine commitment to keeping people comfortable at home.

The praise frequently centers on specific caregivers and staff who have made meaningful differences in people's lives. Phrases like "they are wonderful," "caregivers are highly trained and professional," and "great bedside manner" recur across the testimonials. Families commend individual aides by name - Selena is singled out as exceptionally caring and deserving of recognition, praise that reflects the deep bond that can form between clients and their caregivers. The sense of appreciation extends to managers and office staff as well; several reviews highlight responsive, respectful communication from Stephanie in the office and a leadership team that listens and acts, with Megale, the owner, described as approachable and attentive to concerns.

Other testimonials emphasize the broader impact of Interim's services on family life. For many, the agency represents more than just in-home care; it is a lifeline that allows loved ones to stay in their own homes longer, even during complex health changes. Comments about successfully matching clients with caregivers who fit their specific health needs illustrate a value placed on compatibility and trust. The narrative often includes a sense of relief and gratitude - for example, families noting that Interim helped them navigate benefits and resources they didn't previously know they were entitled to, and for caregivers who build trust with clients over time, making it possible for families to feel secure about long-term arrangements.

Accompanying the deeply personal caregiving stories are accounts of practical excellence and reliability. Several reviewers praise the organization's ability to respond to changing needs, maintain continuity of care, and ensure that clients receive support without frequent disruptions. The idea of "going above and beyond" is echoed in multiple vignettes, whether it's supporting a client through a health change, coordinating with other providers, or ensuring that care plans stay aligned with evolving circumstances. There is also a recurring emphasis on the compassionate, human side of care - the sense that the company treats clients as whole people, not just medical cases, and on a loyalty program designed to reinforce that sense of ongoing partnership.

Interim HealthCare Columbia's role in the broader health system also appears in testimonials that describe collaborations with local services and agencies. One family notes connections with Howard County's Department of Aging and lauds the advocacy and guidance provided by Interim's staff in coordinating home-based support for an aging relative. The reviews recount a shared commitment to ensuring that patients and their families understand available benefits, access the right services, and feel supported throughout the care journey. This sense of partnership - between Interim, families, and related community resources - emerges as a core strength for many who rely on the agency.

Finally, the experience of Interim as a community-facing organization is shaped by stories of efficiency and care beyond medical needs. Several reviews recount positive experiences at Interim's clinics, including COVID vaccination events for both children and adults. Parents describe a welcoming, well-managed environment for their kids, with thoughtful touches such as kid-friendly spaces, snacks, and careful attention to vaccine administration, which helps ease anxiety during what can be a stressful experience. The consistency of friendly, patient staff and well-organized operations at the Columbia location reinforces a broader impression: Interim HealthCare of Columbia is seen as a safe, dependable place to obtain home-based care and related health services, with a reputation for compassionate professionals who genuinely care about their clients and their families.

Taken together, the collection of reviews paints a portrait of Interim HealthCare in Columbia as a company with a strong, heartfelt caregiving culture that many families rely on daily. The majority of voices speak to high-quality, personalized care, effective caregiver-client matches, and a supportive office environment that helps families navigate complex health journeys. At the same time, there are candid reminders about the realities of working in caregiving from a former employee, who highlights concerns about payment practices, communication delays in injuries, and timing that felt unprofessional. Those critiques underscore the importance of ongoing attention to internal processes to preserve the trusted, compassionate experience that clients associate with Interim. For those seeking in-home care or looking to join a team devoted to compassionate service, the prevailing sentiment is that Interim HealthCare of Columbia remains a meaningful, respected option grounded in care, connection, and community.

Restaurants

• First Watch (0.3 miles)
• Nestle Ice Cream (2.4 miles)
• Looney's Pub (4.5 miles)
• Chick-Fil-A (4.8 miles)
• Facci Ristorante (4.8 miles)
• McDonald's (5.1 miles)
• McDonald's (5.6 miles)

Pharmacies

• CVS Pharmacy (0.8 miles)
• Walgreens (0.8 miles)
• Herbiculture (3.7 miles)
• CVS Pharmacy (4.1 miles)
• CVS Pharmacy (4.5 miles)
• Kaiser Permanente - Pharmacy (5.6 miles)
• Greenbelt Co-op Supermarket & Pharmacy (6.4 miles)

Physicians

• Allergy Partners of Metro DC (0.9 miles)
• Eternal Dermatology (4.5 miles)
• Maple Lawn Surgery Center (4.9 miles)
• Sheikh, Sarah Capital Womens Care (4.9 miles)
• Rochelle Hardy Md (7.3 miles)
• Ford Medical Associates (7.3 miles)
• Seton Medical Group (8 miles)

Parks

• High Ridge Park (1.4 miles)
• Lake Elkhorn Park (6.3 miles)
• Martin Road Park (6.5 miles)
• Duvall Playground (7 miles)
• Piney Orchard Nature Preserve (8 miles)
• Blandair Regional Park (8.2 miles)

Cafes

• Starbucks (5.8 miles)
• Starbucks (7 miles)
• Starbucks (7.6 miles)
• Starbucks (8.3 miles)
• Café Nordstrom (8.5 miles)
• Starbucks (8.8 miles)
• Starbucks (8.9 miles)

Transportation

• Greenbelt Station (6.3 miles)
• Greenbelt Metro Station (6.3 miles)
• College Park - University of Maryland Metro Station (8.7 miles)

Places of Worship

• College Park United Methodist Church (6.5 miles)

Hospitals

• Kimbrough Ambulatory Care Clinic Main Pharmacy (7.2 miles)
• Howard County General Hospital (8.4 miles)
• Howard County General Hospital, Johns Hopkins Medicine (8.4 miles)

Theaters

• AMC Columbia 14 (8.5 miles)
• Cinemark Holdings (8.7 miles)