9010 Briarcroft Lane, Laurel, MD 20708
To contact a resident: (301) 490-9730
For more information about senior living options: (866) 208-4318
Park View at Laurel II Costs & Pricing
Park View at Laurel II offers competitive pricing for its accommodations compared to the broader market in Prince George's County and the state of Maryland. For instance, a studio unit is available at $875, significantly lower than the county average of $4,428 and state average of $4,656. Similarly, the 1-bedroom apartments are priced at $942, which is quite advantageous when compared to Prince George's County's average of $3,568 and Maryland's statewide figure of $3,904. Even in the case of 2-bedroom units, priced at $1,244, residents enjoy a notable savings against averages of $3,193 in the county and $3,497 statewide. Overall, Park View at Laurel II presents an attractive option for those seeking affordable housing solutions without compromising quality or location in a competitive market.
| Floor plans | Park View at Laurel II | Prince George's County | Maryland |
|---|---|---|---|
| Studio | $875 | $4,428 | $4,656 |
| 1 Bedroom | $942 | $3,568 | $3,904 |
| 2 Bedrooms | $1,244 | $3,193 | $3,497 |
Overall Review of Park View at Laurel II
Pros
The residents are lovely people.- The director is great and helps a lot.
- The property offers a shuttle to grocery stores or doctor appointments.
- Maintenance is really responsive.
- The apartment is spacious and filled with natural light.
- The grounds are well maintained.
- The security is solid and the setup is appreciated.
- They offer activities and have a common recreational area.
Cons
The staff and management are described as negligent and unprofessional toward elderly residents.- Maintenance requests take an unreasonably long time to be addressed.
- The leasing office shifts blame onto the elderly residents instead of taking responsibility.
- Essential repairs go ignored, leaving residents to suffer in silence.
- The lobby atmosphere shows maintenance personnel laughing and joking for hours, indicating a lack of prioritization.
- The cigarette smoke on the premises is out of control, and management has not effectively addressed it.
- Under new management, checks have been lost or misplaced, causing financial confusion for residents.
- Some repairs, such as refrigerators, windows, and air conditioning, were not promptly resolved, with delays blamed on maintenance being “in training.”
Review
Park View at Laurel II is best suited for seniors who want a security-focused, sociable community in central Laurel, with convenient access to shopping, medical offices, and public transit. The property appeals to families seeking a self-contained living experience where neighbors are friendly, there are organized activities, and practical amenities like a shuttle and well-lit, bright apartments support daily life. This is not a luxury resort, but a practical, neighborly option that prioritizes safety, social connection, and proximity to everyday needs. Those who prize a steady, flawless operation should look elsewhere.
That said, the strongest selling points sit against a backdrop of real operational holes. The community’s security posture, accessible location, and the presence of a resident social life, Bible studies, repasts, and casual gatherings, are meaningful when they work. Some residents and families report helpful on-site personnel and a sense of community that makes the place feel livable. The shuttle service and the general convenience of being close to stores and services are genuine assets that reduce daily friction for seniors who no longer drive. In other words, for the right resident, these pros can deliver meaningful everyday value.
The flip side arrives quickly in the realm of maintenance and administrative responsiveness. Reviews describe maintenance requests that stretch into days or weeks, with essential repairs treated as after-thoughts rather than urgent needs. Instances include malfunctioning refrigerators, windows coming loose from frames, and air-conditioning that takes multiple days to address. In several accounts, maintenance staff were slow or unavailable, with the office sometimes shifting accountability to residents instead of owning the issue. The effect is cumulative: uncertainty about whether problems will be resolved promptly undermines trust and erodes the peace of mind seniors rely on in a living environment.
Administratively, inconsistent processes compound the frustration. Residents report conflicting directions about how to request repairs, and billing missteps, such as rent payments flagged as late or checks disappearing into “lost and found” at the wrong time, create anxiety around finances. A shift in management has coincided with longer wait times and uncertain accountability, including complaints about lost checks being found or misapplied and rising fees that feel misaligned with the needs of elderly residents. The combination of these administrative lapses and persistent smoke-related issues on some floors further diminishes the appeal for those who need predictable, respectful governance and a smoke-conscious environment.
Within this landscape, the decision hinges on tolerance for inconsistency versus tolerance for community and convenience. The strongest upside, security, social opportunities, shuttle access, and a reasonable apartment footprint, will matter most to families prioritizing daily practicality and social engagement. The most compelling reason to consider alternatives is the expectation of reliable maintenance, transparent financial handling, and proactive, respectful management. If those areas are non-negotiable, Park View at Laurel II risks falling short of the standard necessary for long-term peace of mind.
For families proceeding with due diligence, concrete steps are essential before moving in. Insist on an explicit maintenance SLA with defined response times, a dedicated point of contact, and a clear escalation path. Confirm the current smoking policy and enforcement, and request a tour of the salon area and other underused amenities to determine whether there is a plan to activate them for resident use. Probe recent management stability, ask for a detailed explanation of any past billing glitches, and seek assurances about how leases handle fee increases. If these assurances feel vague or reactive, it is prudent to compare Park View at Laurel II with other Laurel-area options known for steadier maintenance, transparent administration, and a more consistently respectful resident experience.
Active Adult Communities (55+)
Cats allowed
Dogs allowed
Activities off-site
Air-conditioning
Bath tubs
Devotional services off-site
Full kitchen
Handicap accessible
Indoor common areas
Outdoor common areas
Wheelchair accessible showers
Baltimore-Washington International (12 miles away)
Holiday parties
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