Arbor Terrace Fulton

Pros

• The community is very friendly, and the staff truly care about the residents, going above and beyond to provide the necessary care and comfort.
• Residents appreciate the cleanliness of the facility and find the living areas immaculate with spacious rooms.
• The activities coordinator is fantastic, open to suggestions from residents and families, and offers a variety of engaging activities.
• Family members feel that communication with the facility is excellent, providing them with timely updates on their loved ones' needs.
• Many families would absolutely recommend Arbor Terrace Fulton to others for its supportive environment and attentive staff.
• The dining experience is generally positive, with many residents enjoying high-quality food options.
• The facility has a welcoming atmosphere that helps new residents feel comfortable transitioning from their previous homes.
• Families have noted significant improvements in their loved ones' well-being since moving into Arbor Terrace Fulton within its engaging environment.
• The executive director sets a positive tone for the management team and staff, promoting accountability and high standards of care.
• Residents enjoy participating in various activities such as musical performances and Bible studies, contributing to an active community life.

Cons

• The dining options at Arbor Terrace lack flavor, with one resident's mother expressing dissatisfaction with dinner meals.
• The laundry service is subpar, returning poorly folded and wrinkled items, prompting families to handle personal laundry themselves.
• A family reported significant delays in medication administration, causing distress for their loved one.
• Staff members showed a lack of engagement and responsiveness, with complaints about slow response times when residents requested assistance.
• Management has been criticized for not being attentive to the needs of residents and lacking proper oversight of care staff.
• Concerns were raised about the consistency and quality of activities due to high turnover in activity coordinators.
• Some reviewers noted that while the facility is attractive, it may not adequately meet the care needs of individuals requiring more support.
• Families experienced issues with billing discrepancies and felt that charges for care were excessive at times.
• There were remarks about inadequate memory care services and a recommendation for families to seek additional help if needed.

Review

Arbor Terrace Fulton presents itself as a mixed bag of experiences, with both commendable aspects and notable areas for improvement based on the feedback from residents and their families. Most reviewers have rated various services highly, citing exceptional cleanliness, engaging staff members, and unique architectural design as standout features. The community seems particularly appealing for those who do not require extensive care, providing a pleasant living environment filled with opportunities for social engagement.

While many families expressed satisfaction with Arbor Terrace Fulton, they noted that the quality of meals could be inconsistent. One reviewer mentioned their mother found the dinner options lacking in flavor compared to breakfast favorites like oatmeal while also finding lunch just satisfactory. It's clear that the dining experience could benefit from a more robust menu that caters to varied taste preferences, especially given that some residents tend to avoid heavily seasoned food altogether. Although most meals received positive feedback overall, these specific comments point to an opportunity for improvement in culinary offerings.

Another recurring theme across multiple reviews is the level of attentive care provided at Arbor Terrace Fulton. Many families were pleased with how caregivers interacted positively with residents, fostering an environment where support feels personalized and warm. Tracey, one staff member mentioned specifically in connection with activities coordination, was praised for her efforts in making activities inclusive and enjoyable for all residents. However, there were significant concerns regarding medication management and response times from staff when assistance was needed. Instances were reported where essential medications were administered late, causing distress among the affected residents.

The facility’s approach towards memory care also raised eyebrows among some reviewers. Families advised potential clients seeking memory care options to carefully assess whether their loved ones would thrive within this environment or if additional external help may be necessary due to staffing levels or managerial oversight issues. Some felt that certain staff members lacked the necessary skills or enthusiasm required for effectively managing such specialized needs. This inconsistency created an impression that while Arbor Terrace had potential charm and brightness as a community space, its execution in memory care service delivery sometimes fell short of expectations.

Despite these criticisms regarding medical care responsiveness and specific service areas like meals and laundry handling—which some families opted to manage independently—the atmosphere at Arbor Terrace Fulton still fostered happiness among many residents. Individuals reported enjoying the multitude of engaging activities available at the facility; even if not all chose to participate regularly, events like musical performances attracted interest and involvement from some residents.

Family experiences further highlighted how crucial consistent communication is between staff and family members in ensuring quality resident care. While several families appreciated check-ins by employees facilitating comfort concerning their loved ones’ well-being—reassuring them about cleanliness standards—the need for vigilance around medical protocol compliance was emphasized strongly by others who experienced lapses firsthand. Nevertheless, many families ultimately felt optimistic about recommending Arbor Terrace Fulton to others searching for assisted living solutions due primarily to the community's promising blend of caring personnel situated within physical surroundings designed not only for comfort but active livability as well.

In conclusion, while Arbor Terrace Fulton has made significant strides in establishing itself as a desirable assisted living option—featuring commendable customer service from engaged staff members within an aesthetically pleasing building—it faces challenges tied largely to fulfilling individual needs concerning food quality discrepancies and medical attentiveness amongst varying levels of resident independence requirements according reviews captured here alongside genuine sentiments reflected throughout them all aiming toward improving customer satisfaction moving forward into enhanced operational practices tailored more thoughtfully around resident lifestyles encompassing different stages of cognitive health accordingly fitted therein seamlessly influencing overall contentment derived along this journey undertaken collectively together importantly highlighting relayed perspectives voiced directly through every channel ultimately underscoring real human connections central toward feeling right at home again!

Located in Fulton, Maryland, this area offers convenient access to a variety of amenities. There are multiple pharmacies nearby, including CVS and Walgreens, as well as several physicians' offices for medical care. For dining options, there are a mix of fast food chains like Taco Bell and Chick-Fil-A, as well as local favorites such as Looney's Pub and Facci Ristorante. Nature lovers will appreciate the proximity to parks like Lake Elkhorn Park and Centennial Park for outdoor activities. Additionally, there are cafes like Starbucks for those looking to relax with a hot beverage. Howard County General Hospital is located just a few miles away for any healthcare needs. Public transportation options include the Greenbelt Metro Station for easy access to surrounding areas. Overall, Fulton offers a mix of amenities that would make it an attractive option for senior living.

Pharmacies

• CVS Pharmacy (0.2 miles)
• Herbiculture (2.8 miles)
• CVS Pharmacy (2.9 miles)
• CVS Pharmacy (4.3 miles)
• Walgreens (4.4 miles)
• Walgreens (4.9 miles)
• CVS Pharmacy (5 miles)

Physicians

• Eternal Dermatology (0.3 miles)
• Sheikh, Sarah Capital Womens Care (0.7 miles)
• Maple Lawn Surgery Center (0.7 miles)
• Melvin S. Stern, MD (4.4 miles)
• Hopkins gastroenterology clinic (4.6 miles)
• American Spine (4.7 miles)
• Aina, Abimbola Center for Maternal and Fetal Medicine (4.8 miles)

Restaurants

• Looney's Pub (0.3 miles)
• Chick-Fil-A (1.2 miles)
• Facci Ristorante (1.3 miles)
• Taco Bell (4.2 miles)
• Chick-Fil-A (4.3 miles)
• Hunan Manor Restaurant (4.3 miles)
• McDonald's (4.4 miles)

Parks

• Martin Road Park (3.4 miles)
• High Ridge Park (3.7 miles)
• Lake Elkhorn Park (4.3 miles)
• Triadelphia Reservoir (5.8 miles)
• Blandair Regional Park (5.9 miles)
• Centennial Park (6.9 miles)
• Centennial Park (7.7 miles)

Cafes

• Starbucks (4.3 miles)
• Starbucks (4.6 miles)
• Starbucks (5.3 miles)
• Café Nordstrom (5.4 miles)
• Starbucks (6.2 miles)
• Starbucks (7.4 miles)
• Starbucks (9.3 miles)

Hospitals

• Howard County General Hospital, Johns Hopkins Medicine (4.7 miles)
• Howard County General Hospital (4.7 miles)

Theaters

• AMC Columbia 14 (5.3 miles)

Places of Worship

• Bridgeway Community Church (7.3 miles)
• Saint Andrew Kim Catholic Church (7.4 miles)
• College Park United Methodist Church (9.6 miles)

Transportation

• Greenbelt Station (9.6 miles)
• Greenbelt Metro Station (9.6 miles)
• Glenmont Metro Station (9.6 miles)