Arbor Terrace Waugh Chapel
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2535 Evergreen Road, Gambrills, MD 21054
For more information about senior living options: (844) 490-3973
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The facility is clean, modern, and well-maintained. The staff are caring, attentive, and go above and beyond for residents. The move-in process is seamless, with every detail handled with care and professionalism. Nicola is a knowledgeable and professional tour guide who makes families feel welcome. Mike Kaminski, the manager, is phenomenal and approachable. The front desk staff consistently answer the phone with professionalism, politeness, and genuine helpfulness. The facility offers one-on-one care and space to roam around. The food is outstanding and meals are well-prepared for residents. The teams are easy to work with, highly communicative, and accessible when questions arise. The environment is warm, welcoming, and feels like home.
The experience was plain bad, with high staff turnover, poor communication, and unresolved issues. Medication was not administered reliably, and promised room cleaning and fridge maintenance did not occur. The reviewer reported that a family member's credit card was stolen by staff, with no adequate action taken. There is virtually no outdoor space, the building sits near a busy road, and activities were meager, making the facility feel empty and unresponsive. They were told a resident could not be accommodated after acceptance, with no clear explanation. Overall, they would not recommend the facility.Across the Arbor Terrace communities in Gambrills and the surrounding area, the overall tone from families is one of warmth, cleanliness, and a genuine commitment to residents. Several reviews highlight a facility that is consistently tidy and well-maintained, with a welcoming atmosphere from the moment you step inside. In particular, families note that Arbor Terrace feels inviting rather than clinical, with a sense that staff and leadership take pride in the environment. The upshot is a reassuring impression for those considering a move for a loved one, especially when fast decisions are required.
A recurring thread in the feedback is the care and approachability of the staff. Numerous reviewers praise the front desk team for professionalism and friendliness, and several point to the way staff and administrators interact with families as a standout feature. Nicola emerges repeatedly as a key figure - described as a great tour guide who makes families feel like they're already part of the Arbor Terrace community. Across multiple accounts, the staff are portrayed not just as workers but as people who go the extra mile to accommodate individual needs and explain options clearly, which many families find invaluable during an often stressful transition.
Food, activities, and a sense of community also come through as strong positives in many reviews. Several families mention that meals are outstanding and thoughtfully prepared, contributing to a home-like feeling rather than a sterile institutional vibe. The facilities themselves are repeatedly described as beautiful, with well-designed spaces that invite residents to roam, participate in activities, and engage with others. In particular, there are notes about well-planned activities and events, as well as an atmosphere described as warm, welcoming, and full of life. For some, the combination of a clean building, inviting common areas, and a vibrant resident life is what makes Arbor Terrace feel like home.
There are, however, important caveats in the feedback - most notably around a negative experience at Arbor Terrace Waugh Chapel that contrasts with the more uniformly positive stories. In that account, staff turnover was high and communication was described as consistently lacking. Specific concerns included unreliable medication administration, failure to keep the room clean and the fridge orderly, and even financial issues such as credit card theft attributed to staff. Reviewers also criticized the outdoor space as being virtually non-existent and pointed to limited activities and a sense that the building could feel empty or unstaffed at times. The reviewer emphasized a lack of clear points of contact and slow or absent responses to emails, phone calls, or voicemails. Taken together, this experience paints a markedly different picture from the others, highlighting that not all encounters with Arbor Terrace are uniformly positive and underscoring the importance of strong communication and dependable care.
On the plus side, some reviewers emphasize how modern, almost hotel-like features can be a double-edged sword. The newer, clean, well-maintained spaces are praised for comfort and aesthetics, while a few regret that such environments can feel less textured or personalized. Yet even within that critique, many acknowledge beneficial elements such as one-on-one care options, the opportunity to roam, and good dining and living spaces. In another thread, families mention the availability of outdoor spaces and the sense of a well-rounded community that collaborates with families and external partners, including business groups and volunteers who speak highly of Arbor Terrace.
The leadership and collaborative relationships around Arbor Terrace Waugh Chapel also surface in the feedback. Mike Kaminski, identified as a manager in one set of reviews, is singled out for his accessibility, thorough explanations, and approachable leadership. Couples with comments about the entire staff radiating positivity and offering dependable, friendly service, this combination of capable leadership and a positive workplace culture is repeatedly tied to families' confidence and peace of mind. Partners and vendors, such as those from MBE, express appreciation for consistent, reliable collaboration and the high standards they observe in both care and operations.
Finally, several reviews touch on the memory care experience, including mentions of the Evergreen memory care neighborhood. Families describe the move-in process as compassionate and organized, with staff treating loved ones and families with patience and genuine care. The sense of reassurance - knowing that a resident who requires memory care is welcomed in a supportive, well-coordinated environment - comes through as a clear strength. In these accounts, reviewers emphasize that upon arrival, residents begin to feel at home quickly, and families gain confidence from the care team's attentiveness and the organization's overall readiness to meet evolving needs.
In sum, Arbor Terrace Waugh Chapel and the related Arbor Terrace communities present a landscape of strong, positive impressions - clean, welcoming facilities; friendly, engaged staff; and meaningful programs and dining that generate a sense of home. The experiences vary from highly enthusiastic praise to critical concerns, underscoring the importance of consistent staffing, effective communication, and attention to every detail of resident care. When the pieces come together - clear guided tours, proactive leadership, robust memory care support, and a culture of genuine kindness - the result is a community that many families come to see as a trusted home for their loved ones.
22 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Baltimore-Washington International (10 miles away) Ronald Reagan Washington National (22 miles away)
Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs. Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Arbor Terrace Waugh Chapel is an assisted living community located in Gambrills, MD, that specializes in providing memory care to its residents. The community offers a range of amenities to ensure the comfort and convenience of its residents, including cable or satellite TV, a dining room, fully furnished apartments, and access to outdoor spaces such as gardens.
Housekeeping services are provided to maintain a clean and tidy environment for residents. Each apartment includes a kitchenette for those who prefer to prepare their own meals. Move-in coordination is also available to assist with the transition into the community.
Residents can enjoy restaurant-style dining in the on-site dining room where special dietary restrictions can be accommodated. Additionally, a small library is available for relaxation and reading. Telephone services are provided for convenient communication, and Wi-Fi/high-speed internet access is available for staying connected with loved ones or browsing the web.
The community offers various care services to support residents' daily living needs. This includes 24-hour call systems and supervision for safety and security. Trained staff are available to provide assistance with activities of daily living such as bathing, dressing, and transferring. Coordination with health care providers is offered to ensure comprehensive medical care.
Arbor Terrace Waugh Chapel also has specialized memory care programming tailored to those with dementia or mild cognitive impairment. A mental wellness program is in place to support emotional well-being. Medication management services are provided for proper administration of medications.
Transportation arrangements are made for non-medical purposes as well as transportation to doctors' appointments when needed. Hospice waivers and diabetes diet accommodations are available for those requiring specialized care.
In terms of nearby amenities and attractions, Arbor Terrace Waugh Chapel benefits from its location near various cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and theaters.
Overall, Arbor Terrace Waugh Chapel provides a welcoming and supportive environment for individuals requiring memory care assistance in Gambrills, MD.
Arbor Terrace Waugh Chapel is located at 2535 Evergreen Road, Gambrills, MD 21054 in Anne Arundel County, Maryland
The comprehensive features offered at Arbor Terrace Waugh Chapel are designed to enhance the quality of life for residents dealing with dementia or Alzheimer's. Assistance with dressing, bathing, and transfers helps maintain dignity and comfort, while 24-hour supervision ensures safety and immediate support. Medication management is crucial in preventing missed doses or adverse interactions, and meal preparation tailored to dietary needs promotes both nutrition and enjoyment. Transportation arrangements facilitate access to essential medical appointments, fostering continuity in healthcare coordination, which is vital for managing health conditions. The activities of daily living assistance enhances independence where possible, while specialized memory care programming addresses cognitive decline through engaging activities that stimulate recall and social interaction. This holistic approach, including mental wellness initiatives aimed at improving emotional well-being, accommodates a spectrum of cognitive challenges--from mild impairment to advanced stages--creating an environment that fosters engagement and compassion throughout their journey.
Arbor Terrace Waugh Chapel on seniors.fyi includes 43 photos including images showing interior, decor, dining, artwork, living room, windows, bedroom, chandelier, and more.
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Interior
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Living Room
Building
Architecture
Bedroom
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