Arbor Terrace Waugh Chapel in Gambrills, MD
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2535 Evergreen Road, Gambrills, MD 21054
For more information about senior living options: (844) 490-3973
Arbor Terrace is consistently described as pleasant, clean, and welcoming. The staff are friendly, helpful, and genuinely caring. The facility offers one-on-one care, space to roam, and outstanding food with great staff. Nicola Hall is a knowledgeable and reassuring sales director who puts visitors at ease. The front desk staff are professional, polite, and genuinely helpful. The engagement team provides a wide range of activities that keep residents engaged and thriving. The community is well-maintained, bright, and feels like home. Families report peace of mind and gratitude for the high quality of care. The memory care neighborhood is described as outstanding and life-enhancing. The management, including leaders like Mike Kaminski, is often highlighted as phenomenal and approachable.
The reviewer notes the experience was so negative that they would not recommend the facility. It is described as a newer place that feels like a hotel, clean and new but lacking personality. Staff turnover is high and communication is awful, with updates rarely provided and staff rarely trained in customer service. Medication for the resident was not administered reliably. Promised cleaning and fridge maintenance did not occur; the apartment was dirty with dust bunnies and rotten food. The resident's credit card was stolen by staff three times, and the facility did little beyond suggesting a police report. There is virtually no outdoor space, activities are meager, and the facility frequently feels empty with unresponsive staff. Leadership is described as arrogant and ignorant; the new executive director is called the worst, with painful communications and little getting accomplished.Arbor Terrace Waugh Chapel is best suited for seniors who want a vibrant, modern assisted living or memory care environment with a clear emphasis on person-centered care and everyday activity. The community shines for families seeking a warm, welcoming atmosphere where staff quickly builds relationships, where residents are known by name, and where daily life feels lively rather than clinical. It is especially attractive for memory care or at least memory-support needs, given the emphasis on specialized programming and a lively engagement calendar. The facility reads as upscale and well-maintained, with dining options and social opportunities designed to keep residents connected and engaged.
However, potential movers should consider alternatives if outdoor space and a quieter campus matter, or if leadership stability is a priority. Several reviews flag concerns about turnover at the top and inconsistent communication; some families report slow or incomplete responses to issues, and one detailed account described medication administration gaps. Others note the campus sits on a busy road with limited outdoor areas, and that some days' activities can feel sparse. For families requiring near-impeccable transparency and minimal administrative friction, or seeking more serene surroundings away from traffic, looking at comparable communities is prudent.
The strongest positives - cleanliness, inviting ambiance, and staff warmth - often offset these drawbacks. Residents and families repeatedly praise the front-desk team for cheerful, professional greetings, the dining staff for high-quality meals, and the Engagement Team for varied, well-run activities that keep residents mentally and socially engaged. Leadership is frequently cited as approachable and knowledgeable, with staff going "above and beyond" in move-in assistance, ongoing family updates, and careful care planning. The building's physical plant is described as bright and well maintained, radiating a sense of life and energy that makes daily life feel supported rather than institutional.
Yet not all experiences align. A minority of reviews recount higher turnover at leadership levels, which can sow confusion or slower responses to concerns. Some care-related lapses - particularly around medication management and room upkeep - underscore the need for diligent questions during tours. Critics also point to limited outdoor space and layouts that feel somewhat inward-focused. These dynamics suggest the experience may hinge on the stability and responsiveness of local leadership and the consistency of the caregiving team at any given time.
On balance, the advantages tend to outweigh the drawbacks for families prioritizing engagement, nutrition, and a sense of belonging. For memory care in particular, Arbor Terrace Waugh Chapel often delivers meaningful daily structure, purposeful activities, and staff who remember residents' histories and preferences. The community's integrated care network - home health partners, therapists, and a cohesive front-desk and care-director team - creates a comprehensive experience that provides reassurance about continuity of care. The location's convenience near shops and entertainment adds practical value, aiding outings, visits, and coordinated services for families and staff alike.
For decision-making, focus on a few practical checks: tour the memory care neighborhood and meet the engagement lead, the head nurse, and the executive team; ask about staff turnover, training protocols, and incident-resolution timelines; review sample menus and dietary accommodations; assess the outdoor spaces and their accessibility; request a detailed move-in plan and a trial period if available. If the priority is an upbeat, people-first environment with robust programming and a genuine sense of community, Arbor Terrace Waugh Chapel is a strong match. If outdoor access, quieter ambience, or consistently fixed leadership are non-negotiables, it is wise to compare with carefully selected alternatives to ensure alignment with specific care goals and family expectations.
22 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Baltimore-Washington International (10 miles away) Ronald Reagan Washington National (22 miles away)
Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs. Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Arbor Terrace Waugh Chapel is an assisted living community located in Gambrills, MD, that specializes in providing memory care to its residents. The community offers a range of amenities to ensure the comfort and convenience of its residents, including cable or satellite TV, a dining room, fully furnished apartments, and access to outdoor spaces such as gardens.
Housekeeping services are provided to maintain a clean and tidy environment for residents. Each apartment includes a kitchenette for those who prefer to prepare their own meals. Move-in coordination is also available to assist with the transition into the community.
Residents can enjoy restaurant-style dining in the on-site dining room where special dietary restrictions can be accommodated. Additionally, a small library is available for relaxation and reading. Telephone services are provided for convenient communication, and Wi-Fi/high-speed internet access is available for staying connected with loved ones or browsing the web.
The community offers various care services to support residents' daily living needs. This includes 24-hour call systems and supervision for safety and security. Trained staff are available to provide assistance with activities of daily living such as bathing, dressing, and transferring. Coordination with health care providers is offered to ensure comprehensive medical care.
Arbor Terrace Waugh Chapel also has specialized memory care programming tailored to those with dementia or mild cognitive impairment. A mental wellness program is in place to support emotional well-being. Medication management services are provided for proper administration of medications.
Transportation arrangements are made for non-medical purposes as well as transportation to doctors' appointments when needed. Hospice waivers and diabetes diet accommodations are available for those requiring specialized care.
In terms of nearby amenities and attractions, Arbor Terrace Waugh Chapel benefits from its location near various cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and theaters.
Overall, Arbor Terrace Waugh Chapel provides a welcoming and supportive environment for individuals requiring memory care assistance in Gambrills, MD.
Arbor Terrace Waugh Chapel is located at 2535 Evergreen Road, Gambrills, MD 21054 in Anne Arundel County, Maryland
The comprehensive features offered at Arbor Terrace Waugh Chapel are designed to enhance the quality of life for residents dealing with dementia or Alzheimer's. Assistance with dressing, bathing, and transfers helps maintain dignity and comfort, while 24-hour supervision ensures safety and immediate support. Medication management is crucial in preventing missed doses or adverse interactions, and meal preparation tailored to dietary needs promotes both nutrition and enjoyment. Transportation arrangements facilitate access to essential medical appointments, fostering continuity in healthcare coordination, which is vital for managing health conditions. The activities of daily living assistance enhances independence where possible, while specialized memory care programming addresses cognitive decline through engaging activities that stimulate recall and social interaction. This holistic approach, including mental wellness initiatives aimed at improving emotional well-being, accommodates a spectrum of cognitive challenges--from mild impairment to advanced stages--creating an environment that fosters engagement and compassion throughout their journey.
Arbor Terrace Waugh Chapel on seniors.fyi includes 43 photos including images showing interior, decor, dining, artwork, living room, windows, chandelier, bedroom, and more.
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Building
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