Autumn Lake Healthcare at Waugh Chapel
Save1221 Waugh Chapel Road, Gambrills, MD 21054
For more information about senior living options: (844) 490-3973
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The facility is clean, welcoming, and well-maintained, with attractive decor. The staff are friendly, courteous, and genuinely care for residents. Visitors report positive experiences, noting staff engagement with both residents and families. The ambience is beautiful, with a professional front desk and a warm, home-like atmosphere. Families observe high-quality care and attentive support for loved ones. The rehab team is described as phenomenal, with therapists who are supportive and effective. The facility provides engaging activities and good meals, contributing to overall satisfaction. Reviewers consistently recommend the facility for its cleanliness, organization, and compassionate care. Specific staff members are frequently highlighted as exceptional, including front desk personnel, nursing aides, and Ms. Patricia in the food service department. The environment is quiet, odor-free, and comfortable, creating a positive experience for residents and visitors.
They warn not to place a loved one there and threaten a malpractice lawsuit due to problems at Autumn Lake. They described the staff as horrible and unprofessional. They do not recommend the facility, citing poor communication, neglected basic care, and little concern for patients' well-being. They reported a patient sitting for hours in urine, calling the situation totally unacceptable. They state a patient was moved to the long-term hall against their wishes, leading to worse care and loss of respect. They claim a relative's health worsened after being there. They note delays in call button responses due to short staffing, with waits of at least 15 minutes.Autumn Lake Healthcare at Waugh Chapel presents itself as a warm, inviting place from the moment you step into the lobby. Many reviewers describe the facility as cozy and well kept, with a clean, pleasant smell and thoughtful decor that makes visitors feel at ease. People note that staff are actively preparing the space for seasonal events, such as October festivals, which adds a welcoming, home-like atmosphere. The overall impression is of a facility that cares about the ambience as part of the resident experience, not just the medical care.
The front desk and reception set a positive tone for many visits. Reviewers consistently highlight friendly, professional receptionists and a smooth sign-in process. The staff's approachability and courtesy extend beyond the lobby, as families often describe interactions with nurses and aides as welcoming and patient-focused. This ease of communication and visible attentiveness seems to reassure families that their loved ones are in a place that values personal connection and clear information.
Among the strongest recurring themes is the quality of daily care and the level of engagement with residents. Activity staff are praised for putting residents first and for facilitating meaningful, enjoyable activities that keep people engaged. Families report that residents appear happy, participatory, and substantively involved in their own care and recreation. When residents are well-supported and approachable staff greet visitors with smiles, it reinforces a sense of warmth and community that many families associate with a good rehabilitation or skilled care setting.
Several accounts name individual staff members whose kindness and professionalism stood out. For example, families credit nurses' aides with compassionate, attentive care, and even single out specific caregivers by name for the positive, patient-centered interactions they observed. Food service staff, such as Ms. Patricia, are singled out for helpfulness and for accommodations that reflect awareness of residents' dietary needs. The impression of a cohesive, considerate team - where care and courtesy extend to every touchpoint, from meals to bedside visits - recurs across many testimonials.
Overall, many reviewers express strong confidence in Autumn Lake at Waugh Chapel. They describe the facility as clean, organized, and visually appealing, with well-kept rooms that feel private and comfortable. Commenters repeatedly say that they would choose this location again for rehab or ongoing care, underscoring a belief that it is a reliable option for many families. Some reviewers even rate their experience highly - calling it professional, positive, and highly recommended - and stress the importance of the facility's atmosphere in the healing and rehabilitation process.
Yet, the picture is not uniformly glowing. Several accounts convey serious concerns that cannot be ignored. A handful of reviews warn prospective families to think carefully before entrusting a loved one to this facility. Warnings include allegations of malpractice and poor patient outcomes, with one caller explicitly stating that they plan to pursue litigation and expressing significant distress over a loved one's deteriorating condition while in care. These comments emphasize the need for caution and independent judgment when evaluating the center.
Other reviews focus on negative day-to-day experiences that point to inconsistent care and communication gaps. There are reports of staff not following through on basic needs, poor communication with families, and delays in responding to urgent calls. Some families recount episodes of patients being left unattended, or not receiving appropriate wound care because it was not captured in discharge paperwork. A particularly troubling post describes a patient left in a room, unable to use the bathroom, while the caregiver and family faced repeated assurances that the situation would be addressed - only to encounter little improvement.
There is also a stark, specific critique about how patients were managed during transitions within the building. One review describes being moved to a long-term hall when the person should have remained in rehab, accompanied by rude treatment from admissions staff and a marked decline in perceived respect and care. Examples shared include a patient found in their room alone and soaked in urine, as well as notes about issues with laundry and call-button responsiveness. These anecdotes illustrate real-world hazards and emotional distress that can accompany systemic lapses in care and accountability.
Families also point to organizational inconsistencies between locations. One review explicitly mentions the need for reevaluation at both the Crofton and Gambrills locations, signaling that experiences can vary not just by patient or staff member, but by site. This variability underscores the importance of visiting in person, speaking with staff, and evaluating whether the specific facility aligns with a family's expectations for safety, dignity, and consistent care.
In sum, Autumn Lake Healthcare at Waugh Chapel appears to offer a facility that many families find clean, welcoming, and staffed by compassionate professionals who genuinely engage with residents. The ambience, the attentiveness of the reception team, the quality of activities, and the personalized care delivered by certain nurses' aides and food service staff all contribute to a positive, home-like rehab environment for many. At the same time, there are persistent concerns about staffing levels, communication, and occasional lapses in care that can have serious consequences for residents. Prospective families should weigh these experiences carefully, plan to visit frequently, ask pointed questions about wound care, bowel and urinary management, call button response times, and discharge planning, and consider each location's track record as part of a comprehensive evaluation.
21 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Baltimore-Washington International (9 miles away) Ronald Reagan Washington National (23 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Autumn Lake Healthcare at Waugh Chapel in Gambrills, MD is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The fully furnished accommodations provide a cozy living space with cable or satellite TV, Wi-Fi/high-speed internet, and a telephone for convenience. Each room also includes a kitchenette for those who prefer to prepare their own meals.
The community takes pride in providing excellent care services, with 24-hour supervision and assistance available for activities of daily living such as bathing, dressing, and transfers. Medication management is also offered to ensure that residents stay on track with their health and wellness goals. In addition, there is coordination with healthcare providers to ensure seamless communication and collaboration in maintaining the overall health of each resident.
A mental wellness program is available to support the emotional well-being of residents, while special dietary restrictions are accommodated for those with specific nutritional needs. Meal preparation and service are provided, ensuring that residents receive delicious and nutritious meals throughout the day.
Transportation arrangement to medical appointments is facilitated by the community, making it convenient for residents to access necessary healthcare services. Additionally, Autumn Lake Healthcare at Waugh Chapel is located near several cafes, parks, pharmacies, restaurants, places of worship, theaters, and hospitals, offering opportunities for recreational activities and easy access to amenities outside the community.
With scheduled daily activities available within the community itself, residents have ample opportunities to socialize and engage in stimulating pursuits. Whether it's enjoying a meal together in the dining room or partaking in group activities designed to promote physical and mental well-being, there is always something exciting happening at Autumn Lake Healthcare at Waugh Chapel.
Overall, this assisted living community provides a comfortable home environment along with comprehensive care services and ample amenities to cater to the unique needs of each resident.
This part of Gambrills, Maryland, offers a convenient and accessible location with a variety of amenities for seniors. There are several pharmacies within a short distance, including Walgreens and CVS, making it easy to access necessary medications. In terms of dining options, there are fast food chains like Chick-fil-A and McDonald's nearby as well as Mission BBQ for those looking for a sit-down meal. For healthcare needs, there are physicians' offices such as Nighttime Pediatrics and Greater Maryland Pain Management in close proximity. Additionally, there are places of worship including St Elizabeth Ann Seton Church and Heritage Community Church for spiritual support. Nearby parks like Piney Orchard Nature Preserve provide opportunities for outdoor recreation and relaxation. Overall, this area offers a mix of conveniences and services that can cater to the needs of seniors looking for a comfortable living environment.
Autumn Lake Healthcare at Waugh Chapel is located at 1221 Waugh Chapel Road, Gambrills, MD 21054 in Anne Arundel County, Maryland
Autumn Lake Healthcare at Waugh Chapel on seniors.fyi includes 6 photos including images showing interior, landscaping, decor, fireplace, architecture, lobby, seating area, windows, and more.
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