Charter Senior Living Of Towson
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6451 North Charles Street, Towson, MD 21212
For more information about senior living options: (844) 490-3973
Charter Senior Living is described as a wonderful place for loved ones. The staff are caring, energetic, and dedicated to residents’ well-being. The memory care team, led by Sandy Johnson, knows residents well and organizes engaging activities. Bianca, the director/ED, is noted for going above and beyond to explain Charter’s philosophy and assist families. The facility feels like home, with a warm and welcoming atmosphere. Residents enjoy a variety of activities, celebrations, and live music. The care is described as outstanding, with professional and compassionate staff. The dining and food are praised as good, with kind and patient dining staff. The building is clean, bright, and well maintained. The team emphasizes a family-like environment and treats residents with respect and dignity. Front desk staff, such as Terri, are friendly, helpful, and supportive.
Charter Senior Living of Towson is not the place for families who want peace of mind that their loved ones will be well taken care of and treated with respect. The facility is poorly managed and many of the staff are unprofessional. During the year, residents were shouted at by staff, appointments for a family member were never scheduled, maintenance requests were ignored, and call buttons rarely worked. The memory care staff seem to care little about their patients' well-being, and a grandfather was seen wearing other patients' clothes, which is unacceptable. One visitor was escorted out and not allowed to visit his grandfather, causing distress. The facility confiscated an Echo Show device without notifying the family. Upper management, especially the director, would need retraining or to find a different career.Charter Senior Living of Towson is best suited for families seeking a warm, home-like assisted living with a strong emphasis on personal connections, memory care options, and a staff-driven culture. This community shines when residents benefit from consistent, compassionate faces who know them by name and tailor activities to individual interests. It is especially well-matched for those transitioning to memory care or rehab after a stroke, where a patient, relational approach matters as much as clinical care. If a pristine, impersonal facility with a rigid schedule is the priority, this is not the right fit; for families who want a place that feels like a caregiving family, Charter Towson delivers.
Certain realities make it essential to consider alternatives in specific circumstances. Prospective residents who require Medicaid acceptance should know this community does not take Medicaid, which can limit options for some families. Additionally, there are credible reports of operational gaps, delays in assistance, maintenance lapses, and occasional communication failures, that can unsettle stakeholders who demand flawless, 24/7 reliability. For families unwilling to tolerate even short-lived lapses in responsiveness or oversight, exploring other options with more standardized processes may be prudent. The best fit emerges where families can balance the undeniable warmth with a tolerance for occasional service gaps.
The strongest positives here are the people and the atmosphere. Staff across caregiving, nursing, activities, and leadership are repeatedly described as caring, patient, and genuinely devoted to residents’ well‑being. The facility’s memory care program earns particular praise, with directors like Sandy and the frontline teams building routines that feel person-centered, not checklist-driven. Long-tenured staff members foster continuity and trust, and the homey vibe, complete with inviting common areas, an on-site beauty salon, and regular social events, helps residents settle in and families breathe easier. The dining and activity programs are well received, with engaging events, live music, and a sense that life at Charter Towson continues to feel meaningful and social.
Where the cons surface, they tend to revolve around execution gaps rather than philosophy. Several reviews flag gaps in front-line responsiveness, and at times call buttons or maintenance requests have gone unanswered for longer than families are comfortable with. Some accounts reference management that appears disconnected from day-to-day care, or at least inconsistent in follow-through, which can undermine confidence during critical moments. There are also critical notes about the memory care experience from a smaller subset of families, pointing to variability in daily oversight and concern. These issues do not negate the care quality claimed by many families, but they do suggest a need for careful, on-site due diligence and ongoing dialogue with leadership.
When the strong human factor is matched with a clear plan to address the gaps, the pros can far outweigh the cons. The committed staff culture translates into reliable, affectionate daily care and a resident-first approach that families often feel from the first tour. The leadership, particularly in memory care, demonstrates a willingness to personalize care plans, host engaging activities, and respond to family questions with transparency. The tangible benefits, a welcoming facility, consistent positivity among residents, and an environment that feels like a supportive community, often offset the occasional operational hiccups because families interpret them through the lens of overall care quality and the long-standing staff dedication.
Decision guidance: Charter Towson is a strong choice for families who prize a home-like environment with deep staff intimacy, especially for memory care, rehab–or transition-focused residents, and those who value ongoing, respectful engagement with caregivers and management. It is less suitable for families requiring Medicaid acceptance or who cannot tolerate episodic delays in service or maintenance without escalation. Prospective residents should insist on detailed conversations about staffing levels, call button reliability, and maintenance responsiveness; meet the executive director and the memory care director; and request a few recent resident and family references to gauge consistency. In tours, observe how staff interact with residents, the atmosphere in common areas, and how responsive leadership appears to concerns raised during the visit. For families aligned with Charter Towson’s strengths and prepared for its realities, this community can be a warm, rewarding home that genuinely feels like family.
92 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Baltimore-Washington International (15 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs. Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Charter Senior Living of Towson is an assisted living community located in Towson, MD. We specialize in providing Memory Care and Respite Care for seniors who require assistance with their daily activities and those suffering from memory-related conditions.
Our community offers a range of amenities to enhance the quality of life for our residents. They can enjoy visiting our beauty salon for some pampering, watch their favorite shows on cable or satellite TV, and stay connected with loved ones through Wi-Fi/high-speed internet. Our community operated transportation ensures that residents have easy access to nearby attractions and appointments. For those who wish to stay active, we have a fitness room where they can exercise, as well as planned day trips and scheduled daily activities to keep them engaged.
The dining experience at Charter Senior Living of Towson is exceptional. Residents can savor delicious meals prepared by our talented culinary team in our restaurant-style dining room. We are committed to meeting special dietary restrictions and offer specialized meal plans such as diabetes diet options.
We provide outstanding care services to meet the individual needs of each resident. Our professional staff is available 24/7 for assistance with activities of daily living, such as bathing, dressing, and transfers. Medication management ensures that residents receive their medications safely and accurately. We also offer coordination with health care providers to ensure comprehensive care.
Memory care is one of our specialties at Charter Senior Living of Towson. Our dedicated team provides specialized programming to support residents with memory-related conditions like dementia or mild cognitive impairment. Additionally, we provide a mental wellness program to promote emotional well-being.
Our community is conveniently located near many essential services and amenities. There are several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, hospitals all nearby ensuring easy access for our residents' needs.
At Charter Senior Living Of Towson, we strive to create an environment where seniors can thrive while receiving compassionate care tailored to their unique needs.
This part of Towson, Maryland, offers a convenient and diverse range of amenities for those considering senior living. With several places of worship nearby, individuals can easily access spiritual fulfillment. The proximity to hospitals such as GBMC and Sheppard Pratt Health System ensures easy access to medical care. Additionally, a variety of dining options, pharmacies, and cafes provide convenience for daily needs. The presence of parks like Lake Roland and Meadowood Regional Park offer opportunities for outdoor recreation and relaxation. Transportation options like the Lutherville Light Rail Station and Penn Station make it easy to travel within the city and beyond. Overall, this area combines accessibility, healthcare resources, recreational facilities, and transportation options to create a comfortable and convenient living environment for seniors.
Charter Senior Living Of Towson is located at 6451 North Charles Street, Towson, MD 21212 in Baltimore city, Maryland
Charter Senior Living Of Towson offers a comprehensive range of features designed to support residents with dementia or Alzheimer's disease, addressing both their physical and emotional needs. Assistance with dressing, bathing, and transfers ensures that residents maintain dignity and receive necessary help with daily activities, while 24-hour supervision provides a secure environment essential for safety. Medication management and coordination with healthcare providers streamline medical care, ensuring that residents adhere to treatment plans effectively. Meal preparation and service cater to nutritional needs, enhancing overall well-being, while specialized memory care programming engages cognitive functions through tailored activities. The mental wellness program further supports emotional health by fostering social connections and promoting positive interactions among residents. Additionally, transportation arrangements for medical appointments facilitate access to important healthcare services, enabling residents to maintain their health without added stress. Together, these features create a nurturing atmosphere that empowers individuals living with memory challenges while promoting independence and quality of life.
Charter Senior Living Of Towson on seniors.fyi includes 6 photos including images showing bedroom, interior, windows, entrance, trees, decor, building, flag, and more.
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