Autumn Lake Healthcare at Long Green in Baltimore, MD

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  • Interior

    A hospital room with a bed, television, and large window.
  • Decor

    An elegantly decorated banquet hall with orange tablecloths and floral centerpieces.
  • Building

    A two-story white building with multiple balconies and American flags displayed at the front.
  • Architecture

    A two-story building with balconies and American flags displayed.
  • Trees

    Aerial view of a large building with a parking lot surrounded by autumn foliage.
  • Natural Light

    A sunlit hallway with comfortable seating and a skylight.

Autumn Lake Healthcare at Long Green in Baltimore, MD

115 East Melrose Avenue, Baltimore, MD 21212

For more information about senior living options: (844) 490-3973

4.2 from 102 reviews
5 stars
74
4 stars
9
3 stars
4
2 stars
0
1 stars
15

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Overall Review of Autumn Lake Healthcare at Long Green

Pros

  • pro The facility is nice and clean.
  • pro The staff here are very friendly and helpful.
  • pro All the staff were very friendly and pleasant, and went out of their way to help.
  • pro Long Green is a family oriented business.
  • pro The staff in dietary, housekeeping and the nurses are caring and loving.
  • pro Miss Charlotte from activities is a wonderful staff member who goes above and beyond.
  • pro Sherrie Chesser is a wonderful social worker who cares greatly for the welfare of the residents.
  • pro The staff at Autumn Lake Healthcare at Long Green give it 100% to ensure the residents' safety and care needs are met.
  • pro The dietary department is the best; the food is always hot and delicious.

Cons

  • pro The place is described as hell on Earth and not suitable for any patient.
  • pro The nurses are rude and don’t care for the patients unless families visit.
  • pro The director doesn’t answer calls and the business office staff are hostile when asked about payments.
  • pro The facility is dirty, with strong smells, flies, and cramped rooms that don’t meet patients’ needs.
  • pro There is an outbreak of bed bugs on the first floor and nothing is being done about it.
  • pro Items go missing from patients and staff refuse to replace or reimburse them.
  • pro The food is often cold and of poor quality.
  • pro There is not enough staff, and nurses sometimes get angry and ignore patients.
  • pro The facility is accused of unethical business practices and cutting corners on care for profit.
  • pro The site lacks wrap-around care and meaningful activities, leaving patients under-stimulated due to short-staffing.

Review

Autumn Lake Healthcare at Long Green in Baltimore is best suited for families seeking a community with a strong social-work presence, active rehab programs, and a culture that emphasizes personal connections. Reviewers repeatedly praise the therapy team and the staff who treat residents like family, with social workers guiding discharge planning and coordinated care. The facility often feels well-organized, and the front-line staff, dietary and housekeeping teams, and maintenance are credited with creating a welcoming atmosphere. For long-term rehab or post-acute needs, this community can deliver meaningful progress when families stay engaged and demand consistent follow-through.

However, this is not a no-questions-asked choice. For families requiring flawless cleanliness, predictable staffing at all hours, and zero tolerance for reports of neglect or inconsistent meals, alternatives should be considered. Some reviews describe serious cleanliness issues, bed bugs, flies, and strong odors; others allege that residents go without meals or shower access or experience unresponsiveness on weekends. Front-desk interactions and administrative billing have drawn complaints. If risk tolerance is low or state compliance concerns are at the top of the list, exploring other communities would be prudent.

Pros that repeatedly surface include a capable therapy department, attentive nurses and aides when staffed, and a kitchen that can produce homemade-style meals. Families highlight the social worker leadership, Sherrie Chesser and Ms. Galloway, who help navigate discharge planning and safety barriers, and the administrative team that coordinates with outside systems. The atmosphere is described as warm, with residents often showing improvements, and the building is generally clean with an emphasis on safety. When staffing is sufficient and oversight is present, the care plan moves smoothly, and families feel reassured about ongoing communication.

Still, the negatives cannot be dismissed. Multiple reviews point to under-staffing, delays in daily care tasks, and occasional food quality issues. Instances of rooms that are dirty, with smells or insufficient space for walkers, have been reported, along with reports of unattended meals or skipped medications on weekends. There are disturbing anecdotes about mistreatment or neglect, and allegations of theft or mishandling of personal belongings. The front office and some weekend staff behavior also shows inconsistency. These patterns, whether isolated or recurring, create real risk for families weighing a move.

These strong points offset weaknesses when families adopt a proactive stance: insist on regular updates, request direct lines of communication with nurses and social workers, and visit frequently to observe operations during different shifts. The facility’s remodeling and visible investments, plus praise for housekeeping, dietary, and activities staff, signal a commitment to improvement. Positive testimonials from residents who have thrived, plus long-tenured staff who stay for years, indicate potential for stable, compassionate care for those who can access consistent oversight. For rehab and ongoing therapy needs, Autumn Lake Long Green can deliver meaningful gains under vigilant family involvement.

Ultimately, Autumn Lake Long Green is a practical fit for families prioritizing therapy capacity, a family-like atmosphere, and strong social work leadership, provided there is an acceptance of occasional service gaps and ongoing advocacy. Those who require flawless housekeeping, strictly consistent staffing, and impeccable day-to-day operations should consider other options or perform meticulous due diligence, including state survey histories and current resident experiences. A disciplined visiting plan, written care expectations, and direct conversations with Sherrie Chesser or the administrator will illuminate whether this community can meet specific needs. For the right family, Long Green becomes a reliable partner in recovery and daily living.

Features

Housing

  • 21 resident community capacity 21 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Baltimore-Washington International (13 miles away) Baltimore-Washington International (13 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Autumn Lake Healthcare at Long Green in Baltimore, MD is a premier assisted living community that offers a wide range of amenities and care services to meet the unique needs of our residents. Our fully furnished apartments provide a comfortable and homely environment, with cable or satellite TV, Wi-Fi/high-speed internet, and telephone services available for entertainment and communication.

Our dining room offers delicious meals prepared by our skilled staff, with special dietary restrictions catered to ensure all residents are provided with nutritious and satisfying meals. Housekeeping services are provided to maintain cleanliness and orderliness in each apartment.

Residents can enjoy the beautiful outdoor space and garden area, perfect for relaxation or socializing with fellow residents. We also offer move-in coordination services to assist new residents in their transition.

Our dedicated staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that medications are taken correctly and regularly. Coordination with healthcare providers ensures that residents receive necessary medical attention.

We prioritize the mental wellness of our residents by offering a mental wellness program designed to enhance cognitive abilities and emotional well-being. Scheduled daily activities keep our residents engaged and entertained throughout the day.

Convenience is key at Autumn Lake Healthcare at Long Green. With numerous cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals nearby, residents have easy access to various amenities and services in the surrounding area.

At Autumn Lake Healthcare at Long Green, we strive to provide exceptional care in a warm and compassionate environment where our residents can feel safe, comfortable, and supported in their daily lives.

Nearby Places of Interest

This area of Baltimore, Maryland, offers a variety of amenities that would be beneficial for senior living. With a selection of restaurants nearby, including Zen West Roadside Cantina and Colin's Seafood and Grill, as well as cafes like Starbucks and Miss Shirley's Cafe, there are plenty of dining options to explore. Additionally, multiple pharmacies such as Rite Aid and Walgreens in close proximity ensure easy access to medication needs. Surrounding parks like Rodgers Forge Tot Lot and Lake Roland provide opportunities for outdoor recreation and relaxation. For medical needs, reputable institutions like Greater Baltimore Medical Center and MedStar Good Samaritan Hospital are conveniently located. The area also offers access to public transportation with Penn Station and Lutherville Light Rail Station within a short distance. Overall, this neighborhood provides a range of services that cater to the needs of seniors looking for a comfortable and convenient living environment.

Restaurants

  • Zen West Roadside Cantina (0.4 miles)
  • Subway (1.7 miles)
  • Pepe's (1.8 miles)
  • Colin's Seafood and Grill (1.8 miles)
  • Mt. Washington Tavern (1.8 miles)
  • McDonald's (2.5 miles)
  • THB - Towson (2.6 miles)

Cafes

  • Starbucks (0.5 miles)
  • Miss Shirley's Cafe, Roland Park (1.7 miles)
  • Dooby's (4.6 miles)
  • Ceremony Coffee Roasters (4.9 miles)
  • Panera Bread (5.3 miles)

Pharmacies

  • Rite Aid (0.5 miles)
  • Walgreens (0.6 miles)
  • CVS Pharmacy (1 miles)
  • CVS Pharmacy (1.9 miles)
  • Walgreens (2.5 miles)
  • Walgreens (2.5 miles)
  • CVS Pharmacy (2.6 miles)

Parks

  • Rodgers Forge Tot Lot (0.7 miles)
  • Lake Roland (1.8 miles)
  • Meadowood Regional Park (4.5 miles)
  • Cromwell Valley Park (4.5 miles)

Places of Worship

  • Brown Memorial Woodbrook Presbyterian Church (1 miles)
  • Church of the Immaculate Conception (2.7 miles)
  • Church of the Nativity (4.6 miles)

Physicians

  • O'Dea Building- St Josephs Hospital (1.5 miles)
  • Greater Baltimore Medical Center (1.8 miles)
  • Dr Richard A. Adler, Belcara Health Ophthalmology (2.1 miles)
  • Scottish Rite Speech & Language Center (2.1 miles)
  • Clinical Associates (2.7 miles)
  • Pediatric Partners (3 miles)
  • Advanced Allergy & Asthma Center (3.6 miles)

Hospitals

  • Sheppard Pratt Health System (1.7 miles)
  • MedStar Good Samaritan Hospital (1.7 miles)
  • GBMC (1.8 miles)
  • Sinai Hospital Of Baltimore (2.5 miles)
  • MedStar Union Memorial Hospital (2.6 miles)
  • Lifebridge Health Campus Service (4.1 miles)
  • UMMC Midtown Campus (4.6 miles)

Theaters

  • Cinemark Towson And Xd (2.6 miles)

Transportation

  • Penn Station (4 miles)
  • Lutherville Light Rail Station (4.4 miles)

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