Laketown Village

Pros

• The residents at Laketown Village enjoy a welcoming and pleasant community atmosphere, feeling safe and engaged.
• Many families appreciate the compassionate and friendly staff who know the residents by name and provide excellent care.
• Residents have expressed satisfaction with the variety of activities offered, which help keep them engaged and socialized.
• The dining experience is well-received, with meals that are noted to be tasty and options available for each meal.
• Families feel grateful for the assistance provided during the transition process, with management being supportive and attentive.
• The facility has been praised for its cleanliness and maintenance, contributing to a comfortable living environment.
• Overall experiences with Laketown Village have been positive, leading families to recommend it as a suitable place for their loved ones.

Cons

• There seems to be frequent changes in staff, which affects the consistency of care.
• It often takes too long for the staff to respond to the call button.
• Clothes are often left in baskets, making it difficult to know which are clean and which are dirty.
• The bathroom is frequently left unclean, and overall cleanliness is inconsistent.
• Some staff members talk down to residents and their families, which is concerning.
• The community has high employee turnover, impacting care quality.
• One resident experienced issues with getting a consistent bathing schedule established, leading to irregular bathing.
• The cable was not working for one resident, and there were delays in hooking up their TV after moving in.
• There seem to be insufficient staff available to attend to residents' needs promptly.
• Organizational and administrative aspects are described as somewhat chaotic, with poor communication from administrators.

Review

Laketown Village has garnered a mix of feedback from residents and their families, reflecting both the strengths and weaknesses of the facility. Overall, many families express gratitude for the community, noting its warm ambiance and friendly staff. Residents appreciate the engaging environment which allows them to socialize and connect with one another. Many families have found comfort in knowing that their loved ones are cared for in a place that feels safe and welcoming.

For several residents, the dining experience has been a highlight. Families have noted that meals are not only abundant but also offer a variety of choices, allowing residents to enjoy social meals together in a spacious dining area. Special events such as birthday celebrations and themed activities provide further opportunities for engagement among residents. The availability of snacks throughout the day is an added bonus that enhances overall satisfaction with meal options.

However, there are concerns regarding some operational aspects of Laketown Village. High employee turnover rates have raised questions about continuity in care, impacting the personal connections between caregivers and residents. Delays in staff responses to call buttons were mentioned by multiple family members, indicating potential issues in timely care provision. In addition to these concerns, instances of laundry mishandling—where clothes are often left unorganized—have affected residents' daily routines.

Cleanliness has also emerged as an area needing improvement; some reviews pointed out inconsistent housekeeping practices in resident rooms and common areas like bathrooms. Furthermore, some staff interactions came under scrutiny when it was reported that certain team members addressed residents or their families in a dismissive manner. Despite this feedback on staff behavior, many reviewers still highlighted exceptional individuals within the team who stood out for their kindness and dedication.

While many reviewers praised the range of activities provided, it was noted that some areas could benefit from additional attention; specifically, more nursing staff would enhance support for memory care residents. Some families expressed frustration over access issues related to communication with nursing staff when needing assistance or updates on their loved ones’ needs.

Despite these criticisms, numerous reviews emphasized strong management support from directors who actively engage with both staff and residents by name during visits. The organizational structure appears somewhat disjointed at times; however, certain key personnel received high marks for their responsiveness even after initial admissions were completed. Residents typically enjoy pleasant living experiences characterized by accessible common spaces including courtyards where they can relax outdoors.

In summary, while Laketown Village provides a generally positive living environment filled with caring people who strive to meet resident needs through various activities and amenities, ongoing issues such as staffing consistency, response times to calls for aid, cleanliness standards, and improved communication could enhance overall satisfaction further. Many families remain hopeful about addressing these concerns productively while nurturing relationships formed within this welcoming community setting that truly values its residents.

This part of Kenner, Louisiana offers a convenient location with easy access to essential services such as pharmacies, cafes, restaurants, physicians, places of worship, transportation options, theaters, and hospitals. With multiple pharmacies nearby like Walgreens and CVS Pharmacy for medication needs, as well as various dining options including Raising Cane's Chicken Fingers and Chick-Fil-A for quick meals. Healthcare providers like Lakeside Women's Specialty Center and East Jefferson General Hospital are within close proximity for medical care. The area also has accessible transportation options with Louis Armstrong New Orleans International Airport just a short drive away. Additionally, there are entertainment options like AMC Clearview Palace 12 for movie enthusiasts. Overall, this neighborhood in Kenner provides a well-rounded community for senior living with all necessary amenities nearby.

Pharmacies

• Walgreens (0.6 miles)
• CVS Pharmacy (1.3 miles)
• Walgreens (1.4 miles)
• Winn-Dixie (3 miles)
• CVS Pharmacy (3.5 miles)
• Walgreens (3.7 miles)
• Walgreens (4.1 miles)

Cafes

• Starbucks (1.4 miles)
• Café du Monde (3 miles)
• Corner Cafe (3.4 miles)
• Starbucks (3.6 miles)
• Cafe Du Monde (4.1 miles)
• Grounded Coffee Cafe (8.1 miles)
• Cafe Du Monde City Park (9.7 miles)

Parks

• Kenner City Park Pavilion (1.4 miles)
• Wentwood Playground (2 miles)
• New Orleans City Park (9.5 miles)

Restaurants

• Raising Cane's Chicken Fingers (1.4 miles)
• Chick-Fil-A (2.2 miles)
• Chick-Fil-A (2.9 miles)
• Raising Cane's Chicken Fingers (4.7 miles)
• Sonic Drive-In (4.9 miles)
• Taco Bell (5.1 miles)
• Sonic Drive-In (5.2 miles)

Physicians

• Rareshide Elisabeth H Md Rareshide H Elisabeth Md Kenner (1.9 miles)
• Coleman IV William P MD - Coleman William P Dr III (3.1 miles)
• Ka-Yan Tong (3.6 miles)
• Lakeside Women's Specialty Center (3.6 miles)
• William F. Rachal (4.1 miles)
• Mark J. Marino, MD (4.1 miles)
• East Jefferson General Hospital (4.2 miles)

Places of Worship

• Divine Mercy Parish Saint (1.9 miles)

Transportation

• The Club MSY (2.9 miles)
• Ride Share Pick Up (2.9 miles)
• TSA PreCheck (2.9 miles)
• Main Terminal (3 miles)
• TSA Security Checkpoint (3 miles)
• Louis Armstrong New Orleans International Airport (MSY) (3.3 miles)
• Rental Car Parking Garage (3.8 miles)

Theaters

• AMC Clearview Palace 12 (4.4 miles)
• AMC Elmwood Palace 2 (6.1 miles)

Hospitals

• Tulane - Lakeside Hospital (4.5 miles)
• Ochsner Medical Center, International Department, Magnetic Resonance Imaging (7.1 miles)
• The Gayle and Tom Benson Cancer Center (7.9 miles)
• Fmc Dialysis Services (9.3 miles)