Chateau Living Center in Kenner, LA

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Chateau Living Center in Kenner, LA

Information last verified:

716 Village Road, Kenner, LA 70065

For more information about senior living options: (844) 490-3973

2.6 from 96 reviews
5 stars
26
4 stars
12
3 stars
6
2 stars
4
1 stars
48

Chateau Living Center Costs & Pricing

Chateau Living Center presents a competitive pricing structure for its private rooms, with monthly costs ranging from $4,495 to $7,670. This range positions the facility slightly below the average of Jefferson Parish, where similar accommodations typically cost around $4,675. When compared to the overall state of Louisiana, which has an average cost of approximately $4,521 for private room options, Chateau Living Center offers appealing flexibility and choice at various price points. Prospective residents can find value in this nuanced pricing model while considering both their budgetary needs and the quality of care provided by the center.

Floor plansChateau Living CenterJefferson ParishLouisiana
Private$4,495 to $7,670$4,675$4,521

Overall Review of Chateau Living Center

Pros

  • pro The staff truly cared about the patients, with kindness in their voices.
  • pro The rehab department was exceptional, described as like a gym with a personal trainer.
  • pro The facility is welcoming and home-like, very clean, with renovations that look great.
  • pro The staff were friendly and attentive to both family members and residents.
  • pro The therapy team is highly regarded for effective rehabilitation and attentive care.
  • pro The dining experience was good, and meals were appreciated by residents.
  • pro The facility is beautiful and well-maintained, creating a comfortable environment.
  • pro One reviewer called the place “WOW” and would recommend Chateau Living Center to others.

Cons

  • pro They would not recommend Chateau Living Center to anyone.
  • pro The facility has been nothing but a disaster for a family member.
  • pro Staff members stole a care package intended for a resident.
  • pro The staff did nothing to fix the issues and gave an attitude when approached.
  • pro The staff were rude, condescending, thieves, and not fit to care for others.
  • pro The operators should be ashamed of themselves.
  • pro The place is deplorable and not suitable for loved ones.
  • pro Most of the staff, especially at night, don’t care about patients.
  • pro They double diaper residents to avoid changing them.
  • pro Notes on charts were fabricated and staff were told not to fire anyone.
  • pro The facility is run with an emphasis on money over residents’ health.
  • pro Families were not promptly informed of deaths and, in some cases, encountered strong odors or unsanitary conditions.
  • pro The facility is grossly understaffed, leading to long waits for care and basic needs.
  • pro Bed baths and basic hygiene were frequently neglected.

Review

Chateau Living Center in Kenner is best suited for families pursuing short-term rehabilitation where strong physical therapy and occupational therapy can drive meaningful gains, and for residents who benefit from a pleasant, home-like setting that supports social activities and family visitation. When a rehab-focused outcome is the priority, and when there is a vigilant family member or caregiver who can monitor day-to-day care, the facility can deliver tangible progress and a comfortable environment. The property’s renovations, common areas, and dining ambiance often win points for appearance and resident morale, which matters for mood and motivation during recovery. Yet this suitability comes with a clear caveat: the experience hinges heavily on staffing levels, consistency of care, and proactive communication, elements that show marked variation across shifts and units.

Those who should strongly consider alternatives are families prioritizing reliable, consistent daily care with minimal risk of neglect or distressing care gaps. The most disconcerting reports center on chronic understaffing, delayed responses to call lights, inadequate medication management, and situations in which families feel left in the dark about a loved one’s status. Several reviews describe bedsores, lapses in basic hygiene, unduly prolonged hospitalizations after transfers, and even accusations of mistreatment. For these families, a facility with verifiable staffing ratios, transparent oversight, and a track record of timely communication offers a safer, more predictable path. Also, households seeking a dedicated memory-care environment with consistently high safeguards may wish to compare options where protocols and supervision are more uniformly enforced.

The facility’s strongest positive note is the rehab engine. In numerous accounts, the rehabilitation team, particularly the physical and occupational therapists, delivered care that helped residents regain function and confidence. When therapy is the focal point, residents report progress, improved strength, and a sense of momentum that carries into daily life. Cleanliness and aesthetic appeal of public spaces contribute to a sense of well-being and reduce anxiety for families during the transition. Additionally, a subset of staff and administrators earns praise for professionalism, responsiveness, and a tone of warmth, reinforcing that compassionate care can emerge even amid broader systemic challenges. These durable strengths show that Chateau Living Center can be a solid choice for those who can lean on the rehab pathway and actively oversee care.

However, the cons are not incidental; they define the risk profile of a stay. Chronic understaffing and inconsistent nursing attentiveness recur as core concerns, with reports of delayed meals, late baths, and slow or absent responses to urgent needs. Numerous families recount communication breakdowns, miscommunications around discharge planning, and difficulties obtaining timely updates about medical changes or transport to hospitals. The specter of care gaps extends to medication administration and the handling of clinical needs, with some reviews alleging incorrect charting or unaddressed health issues. A sense that cost control takes precedence over patient welfare appears in several threads, coloring expectations and trust. Taken together, these factors temper the rehab gains and create substantial emotional and logistical strain for families.

The most actionable takeaway is that Chateau Living Center can work beautifully for a motivated family with clear advocacy, but it is far from a guaranteed, worry-free option. Families should plan to verify staffing adequacy at the unit level, request regular, structured family conferences, and insist on real-time updates about new health concerns or hospital transfers. Tour the facility with a parent-in-place mindset: observe nurse call responsiveness, verify the schedule for meals and therapy, and assess room cleanliness, restroom conditions, and the consistency of daily care routines across shifts. Ask for recent incident reports, confirm the existence of a formal care plan with measurable goals, and request a direct line of contact to both the administrator and the head of nursing. If contradictions arise between what is promised and what is observed, insist on a concrete corrective action plan before committing to long-term residency.

In short, Château Living Center operates with a dual identity: a capable rehab hub and a setting that can, on occasion, fall short of basic daily care expectations. It serves well those who can leverage its rehab strengths, stay actively engaged, and push for timely communication. It does not serve reliably for families seeking a hands-off, consistently safe environment with uniform staffing and flawless day-to-day operations. The decision hinges on two questions: is the priority recovery and a positive therapy experience enough to offset potential care gaps, and can the family commit to rigorous oversight to prevent or correct lapses? If the answer is yes, Chateau Living Center can be a workable choice; if the answer is no, pursuing other facilities with stronger staffing guarantees and consistently transparent communication is the prudent path.

Features

Housing

  • 256 resident community capacity 256 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • New Orleans International (2 miles away) New Orleans International (2 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Chateau Living Center in Kenner, LA is a vibrant assisted living community offering a wide range of amenities and care services to enhance the lives of its residents. The community features a beauty salon where residents can pamper themselves, as well as cable or satellite TV for entertainment. Community-operated transportation is available for residents to enjoy outings and run errands, while a computer center allows them to stay connected with loved ones.

The dining room offers restaurant-style dining, providing delicious and nutritious meals prepared by the professional staff. For those who prefer cooking their own meals, there is a fully furnished kitchenette in each resident's apartment. Housekeeping services ensure that common areas and private bathrooms are kept clean and tidy.

Residents can engage in various activities to stay active and socialize with others. The fitness room provides exercise equipment for physical wellness, while the gaming room offers opportunities for friendly competition and fun. A small library filled with books caters to the literary interests of residents.

Chateau Living Center also prioritizes the health and well-being of its residents. It has a wellness center where staff members are available around the clock to respond to any needs or emergencies. A 24-hour call system ensures that help is always just a button away, and 24-hour supervision provides peace of mind to both residents and their families.

Care services include assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is offered to ensure that residents take their medications on time and in the correct dosage. Special dietary restrictions such as diabetes diets are accommodated.

Residents at Chateau Living Center can also enjoy nearby amenities in the surrounding area. There are several cafes, parks, pharmacies, restaurants, transportation options, places of worship, theaters, physicians' offices, and hospitals conveniently located nearby.

Overall, Chateau Living Center provides a comfortable and supportive environment for seniors who require assistance with daily tasks while still maintaining an active lifestyle.

Nearby Places of Interest

This part of Kenner, Louisiana offers a variety of amenities and services that may be beneficial for seniors looking to relocate to the area. There are several cafes nearby for socializing and enjoying a cup of coffee, as well as pharmacies and medical facilities for easy access to healthcare services. The presence of multiple parks provides opportunities for outdoor activities and recreation. Additionally, there are a number of restaurants in the vicinity offering a range of dining options. The close proximity to Louis Armstrong New Orleans International Airport can be convenient for those who like to travel frequently. Overall, this area offers a mix of conveniences and leisure options that may appeal to seniors seeking a comfortable and accessible living environment.

Cafes

  • Starbucks (0.1 miles)
  • Café du Monde (1.9 miles)
  • Corner Cafe (3.6 miles)
  • Starbucks (3.8 miles)
  • Cafe Du Monde (4.4 miles)
  • Grounded Coffee Cafe (8.1 miles)

Pharmacies

  • CVS Pharmacy (0.1 miles)
  • Walgreens (0.2 miles)
  • Walgreens (1.4 miles)
  • Winn-Dixie (2.2 miles)
  • CVS Pharmacy (3.7 miles)
  • Walgreens (4.3 miles)
  • Walgreens (4.4 miles)

Physicians

  • Rareshide Elisabeth H Md Rareshide H Elisabeth Md Kenner (0.8 miles)
  • Coleman IV William P MD - Coleman William P Dr III (3.7 miles)
  • Ka-Yan Tong (4.2 miles)
  • Lakeside Women's Specialty Center (4.2 miles)
  • Fertility Institute of New Orleans (4.6 miles)
  • LCMC Health Children's Hospital New Orleans Pediatrics Tulane (4.6 miles)
  • William F. Rachal (4.6 miles)

Parks

  • Wentwood Playground (0.8 miles)
  • Kenner City Park Pavilion (0.9 miles)
  • Westbank Bridge Park (9.2 miles)
  • Eastbank Bridge Park (9.3 miles)
  • Avondale Playground (9.4 miles)

Restaurants

  • Raising Cane's Chicken Fingers (1.2 miles)
  • Chick-Fil-A (1.7 miles)
  • Chick-Fil-A (1.9 miles)
  • Taco Bell (3.8 miles)
  • Sonic Drive-In (5 miles)
  • Raising Cane's Chicken Fingers (5.1 miles)
  • Sonic Drive-In (5.2 miles)

Places of Worship

  • Divine Mercy Parish Saint (1.6 miles)

Transportation

  • The Club MSY (1.9 miles)
  • TSA PreCheck (1.9 miles)
  • Ride Share Pick Up (1.9 miles)
  • Main Terminal (1.9 miles)
  • TSA Security Checkpoint (1.9 miles)
  • Louis Armstrong New Orleans International Airport (MSY) (2.2 miles)
  • Rental Car Center (2.6 miles)

Hospitals

  • Tulane - Lakeside Hospital (4.7 miles)
  • Ochsner Medical Center, International Department, Magnetic Resonance Imaging (7.1 miles)
  • The Gayle and Tom Benson Cancer Center (8 miles)
  • Fmc Dialysis Services (8.6 miles)

Theaters

  • AMC Clearview Palace 12 (4.7 miles)
  • AMC Elmwood Palace 2 (5.8 miles)

Frequently Asked Questions

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