Chateau Living Center in Kenner, LA

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Chateau Living Center in Kenner, LA

716 Village Road, Kenner, LA 70065

For more information about senior living options: (844) 490-3973

2.7 from 92 reviews
5 stars
26
4 stars
12
3 stars
6
2 stars
4
1 stars
44

Skilled Nursing Facility

Chateau Living Center Costs & Pricing

Chateau Living Center presents a competitive pricing structure for its private rooms, with monthly costs ranging from $4,495 to $7,670. This range positions the facility slightly below the average of Jefferson Parish, where similar accommodations typically cost around $4,675. When compared to the overall state of Louisiana, which has an average cost of approximately $4,521 for private room options, Chateau Living Center offers appealing flexibility and choice at various price points. Prospective residents can find value in this nuanced pricing model while considering both their budgetary needs and the quality of care provided by the center.

Floor plansChateau Living CenterJefferson ParishLouisiana
Private$4,495 to $7,670$4,675$4,521

Overall Review of Chateau Living Center

Pros

  • pro The residents are well cared for by the staff in a welcoming, home-like environment with clean facilities and impressive renovations, and the team is attentive to both residents and families.
  • pro The rehab department is exceptional, offering therapy that feels like a gym with a personal trainer, and the staff truly care about patients.
  • pro The facility is beautiful, with large, comfortable rooms, and it accommodates visitors well.
  • pro The staff are friendly and caring; the nurses are wonderful, and communication with families is strong.
  • pro The therapy program is very good, and rehab services help residents make meaningful progress.
  • pro The ambiance is kind and family-like, making residents feel supported and cared for.

Cons

  • pro They report there is no care or compassion, with rude and lazy aides and unprofessional care.
  • pro They describe dementia patients hanging out of chairs with no one helping.
  • pro They claim the facility is extremely short-staffed, with charts showing incorrect medication times and notes that are fabricated, and with orders not to fire anyone.
  • pro They warn that without constant family presence, loved ones are in danger and the place should be shut down.
  • pro They allege the staff are rude and unprofessional on the phones, often leaving callers on hold or ignored.
  • pro They recount neglectful care: long delays for basic needs, bedsores, missed meals, and in some cases deaths.
  • pro They say administration prioritizes money over patient health, with severe understaffing and poor patient-to-staff ratios.
  • pro They state they would not recommend the facility, calling it the worst place ever and urging others not to send loved ones there.

Review

Chateau Living Center in Kenner, LA is best suited for families seeking a rehab-forward option where strong physical therapy and an engaging, home-like atmosphere are on offer, and where vigilant family involvement is expected and valued. The facility shows its bones in the rehab wing: therapists are frequently praised for skill and dedication, and several residents report meaningful progress and a positive, hopeful environment during recovery. For a resident who responds well to structured rehab, enjoys social activities, and benefits from a spacious, clean setting, Chateau can feel like a supportive step toward returning home.

Those considering alternatives should note that this community is not ideal for families seeking a hands-off experience or for residents who require a consistently high-touch, nurse-led daily care without active advocacy. Recurrent concerns about staffing levels, call-light response times, and occasional communication gaps with families point to a setting where a strong family presence often becomes part of the care plan. Also, for seniors with complex medical needs or memory-care challenges that demand constant monitoring, there are other options that may provide more predictable oversight and faster escalation of concerns.

The strongest pros - robust rehabilitation services, generally clean and aesthetically pleasing surroundings, and a welcoming atmosphere - offer meaningful leverage against the downsides. Several reviews highlight therapy as the standout element: therapists, aides, and support staff in the rehab program are described as competent, attentive, and capable of driving tangible improvement. The facility's layout, pleasant common spaces, and regular activities create a sense of normalcy and community that can reduce agitation and loneliness during recovery. When families participate and maintain open lines of communication, the positives can translate into steady progress and constructive experiences for residents.

Yet the main cons cannot be ignored. Chronic understaffing appears repeatedly, leading to delayed assistance, inconsistent bedside care, and frustrations around meals, hygiene routines, and daily needs. Numerous accounts describe rude or overwhelmed front-line staff, miscommunications about discharge plans and care coordination, and gaps in timely family updates. The most serious red flags center on patient safety and medical responsiveness: reports of delayed calls for urgent needs, unsatisfactory monitoring of health changes, bed-bound patients left unattended, and in some stark cases, life-threatening consequences. These patterns reveal a facility where care quality can hinge on the presence and advocacy of a proactive family member or dedicated advocate.

For a family evaluating Chateau, the practical path is to deploy rigorous due diligence before committing. Tour unannounced, speak with current residents and multiple family members, and request to see the unit-specific staffing ratios, call-light response data, and recent incident logs. Insist on meeting the social worker and the treatment team to understand discharge planning and post-acute options. If rehabilitation is the primary goal, verify the intensity and cadence of PT/OT, and set explicit expectations for communication - who will call with updates, how often, and through what channels. Prepare a contingency plan for daily care needs, and verify room assignments, accessibility features, and meal considerations to prevent unneeded frustration.

In the final assessment, Chateau Living Center represents a dual-edged option: a capable rehab destination with genuine strengths in therapy, engagement, and a clean, aesthetically pleasing environment, tempered by notable concerns about staffing, consistency of care, and family communication. It rewards families who can couple the rehab potential with vigilant oversight and proactive engagement. For those unable or unwilling to accompany a loved one closely, or for residents with ongoing high-needs medical supervision, alternatives with stronger staffing models and more transparent leadership may deliver greater peace of mind. When selecting Chateau, approach with a concrete plan for advocacy, regular review of care plans, and a clear understanding that progress may ride on the level of daily attention provided by a committed care team and family members.

Features

Housing

  • 256 resident community capacity 256 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • New Orleans International (2 miles away) New Orleans International (2 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Chateau Living Center in Kenner, LA is a vibrant assisted living community offering a wide range of amenities and care services to enhance the lives of its residents. The community features a beauty salon where residents can pamper themselves, as well as cable or satellite TV for entertainment. Community-operated transportation is available for residents to enjoy outings and run errands, while a computer center allows them to stay connected with loved ones.

The dining room offers restaurant-style dining, providing delicious and nutritious meals prepared by the professional staff. For those who prefer cooking their own meals, there is a fully furnished kitchenette in each resident's apartment. Housekeeping services ensure that common areas and private bathrooms are kept clean and tidy.

Residents can engage in various activities to stay active and socialize with others. The fitness room provides exercise equipment for physical wellness, while the gaming room offers opportunities for friendly competition and fun. A small library filled with books caters to the literary interests of residents.

Chateau Living Center also prioritizes the health and well-being of its residents. It has a wellness center where staff members are available around the clock to respond to any needs or emergencies. A 24-hour call system ensures that help is always just a button away, and 24-hour supervision provides peace of mind to both residents and their families.

Care services include assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is offered to ensure that residents take their medications on time and in the correct dosage. Special dietary restrictions such as diabetes diets are accommodated.

Residents at Chateau Living Center can also enjoy nearby amenities in the surrounding area. There are several cafes, parks, pharmacies, restaurants, transportation options, places of worship, theaters, physicians' offices, and hospitals conveniently located nearby.

Overall, Chateau Living Center provides a comfortable and supportive environment for seniors who require assistance with daily tasks while still maintaining an active lifestyle.

Nearby Places of Interest

This part of Kenner, Louisiana offers a variety of amenities and services that may be beneficial for seniors looking to relocate to the area. There are several cafes nearby for socializing and enjoying a cup of coffee, as well as pharmacies and medical facilities for easy access to healthcare services. The presence of multiple parks provides opportunities for outdoor activities and recreation. Additionally, there are a number of restaurants in the vicinity offering a range of dining options. The close proximity to Louis Armstrong New Orleans International Airport can be convenient for those who like to travel frequently. Overall, this area offers a mix of conveniences and leisure options that may appeal to seniors seeking a comfortable and accessible living environment.

Cafes

  • Starbucks (0.1 miles)
  • Café du Monde (1.9 miles)
  • Corner Cafe (3.6 miles)
  • Starbucks (3.8 miles)
  • Cafe Du Monde (4.4 miles)
  • Grounded Coffee Cafe (8.1 miles)

Pharmacies

  • CVS Pharmacy (0.1 miles)
  • Walgreens (0.2 miles)
  • Walgreens (1.4 miles)
  • Winn-Dixie (2.2 miles)
  • CVS Pharmacy (3.7 miles)
  • Walgreens (4.3 miles)
  • Walgreens (4.4 miles)

Physicians

  • Rareshide Elisabeth H Md Rareshide H Elisabeth Md Kenner (0.8 miles)
  • Coleman IV William P MD - Coleman William P Dr III (3.7 miles)
  • Ka-Yan Tong (4.2 miles)
  • Lakeside Women's Specialty Center (4.2 miles)
  • Fertility Institute of New Orleans (4.6 miles)
  • LCMC Health Children's Hospital New Orleans Pediatrics Tulane (4.6 miles)
  • William F. Rachal (4.6 miles)

Parks

  • Wentwood Playground (0.8 miles)
  • Kenner City Park Pavilion (0.9 miles)
  • Westbank Bridge Park (9.2 miles)
  • Eastbank Bridge Park (9.3 miles)
  • Avondale Playground (9.4 miles)

Restaurants

  • Raising Cane's Chicken Fingers (1.2 miles)
  • Chick-Fil-A (1.7 miles)
  • Chick-Fil-A (1.9 miles)
  • Taco Bell (3.8 miles)
  • Sonic Drive-In (5 miles)
  • Raising Cane's Chicken Fingers (5.1 miles)
  • Sonic Drive-In (5.2 miles)

Places of Worship

  • Divine Mercy Parish Saint (1.6 miles)

Transportation

  • The Club MSY (1.9 miles)
  • TSA PreCheck (1.9 miles)
  • Ride Share Pick Up (1.9 miles)
  • Main Terminal (1.9 miles)
  • TSA Security Checkpoint (1.9 miles)
  • Louis Armstrong New Orleans International Airport (MSY) (2.2 miles)
  • Rental Car Center (2.6 miles)

Hospitals

  • Tulane - Lakeside Hospital (4.7 miles)
  • Ochsner Medical Center, International Department, Magnetic Resonance Imaging (7.1 miles)
  • The Gayle and Tom Benson Cancer Center (8 miles)
  • Fmc Dialysis Services (8.6 miles)

Theaters

  • AMC Clearview Palace 12 (4.7 miles)
  • AMC Elmwood Palace 2 (5.8 miles)

Frequently Asked Questions

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