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3.4 from 39 reviews
5 stars
14
4 stars
9
3 stars
5
2 stars
1
1 stars
10
Skilled Nursing Facility
Chateau Living Center Costs & Pricing
Chateau Living Center presents a competitive pricing structure for its private rooms, with monthly costs ranging from $4,495 to $7,670. This range positions the facility slightly below the average of Jefferson Parish, where similar accommodations typically cost around $4,675. When compared to the overall state of Louisiana, which has an average cost of approximately $4,521 for private room options, Chateau Living Center offers appealing flexibility and choice at various price points. Prospective residents can find value in this nuanced pricing model while considering both their budgetary needs and the quality of care provided by the center.
Floor plans
Chateau Living Center
Jefferson Parish
Louisiana
Private
$4,495 to $7,670
$4,675
$4,521
What level of care are you interested in?
Assisted Living
Memory Care
Independent Living
Skilled Nursing Facility
Continuing Care Retirement Community (CCRC)CCRC
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1 - 3 months
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Over $5,000
$2,000 to $5,000
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Overall Review of Chateau Living Center
Pros
The staff at Chateau Living Center is praised for their care, kindness, and positive attitude towards residents and family members.
Residents appreciate the welcoming and home-like environment, as well as the cleanliness and recent renovations of the facility.
Many reviews highlight that the physical therapy (PT) and occupational therapy (OT) provided are effective and beneficial for recovery.
The dining experience receives positive comments for good food quality during lunches and dinners.
Several family members express gratitude for the attentive nature of the staff towards both residents and their families.
The atmosphere is described as pleasant, with supportive nursing care that contributes positively to residents' experiences.
Activities such as bingo and music are offered, adding a fun element to the daily routine in the center.
Cons
The facility has mean and rigid nurses, and the administration is not much better.
Residents experience neglectful and unresponsive care from the staff.
Bedsores were discovered after only eight days of stay, indicating poor attention to resident needs.
The food served is consistently described as awful and inedible.
Family members reported long wait times for assistance, leaving residents unattended.
There are indications of inadequate training and protocols among the nursing staff, resulting in critical delays in medical emergencies.
Many employees appear disinterested in their work, negatively impacting the quality of care provided to residents.
The facility seems understaffed, leading to a lack of adequate support for residents' needs during off-peak hours.
There are reports of poor cleanliness standards with old beds and stained sheets being a concern.
Residents have been sent home prematurely or without proper care plans due to administrative decisions that do not consider individual progress rates.
Review
The reviews of Chateau Living Center showcase a stark dichotomy, with experiences ranging from commendations for quality care to alarming accounts of neglect and suffering. The sentiments expressed by families reveal the complexities involved in placing loved ones in assisted living or skilled nursing facilities, especially in the context of recovery following illness or injury.
Many reviewers praised the staff's professionalism and compassion. One family shared their gratitude for the physical therapy (PT), occupational therapy (OT), nurses, and social workers who provided exemplary care to their mother during her rehabilitation. They described a welcoming atmosphere reminiscent of home, emphasized by cleanliness and recent renovations that enhanced the environment. Notably, residents were also appreciative of meals served at Chateau Living Center, indicating that food quality contributed positively to their experience.
However, beneath these positive narratives lies a contrasting reality experienced by others. Multiple families criticized the same facility for neglectful care that resulted in dire consequences for their loved ones. One particularly harrowing account detailed how a resident developed severe bedsores and suffered strokes while under inadequate supervision. The family's frustration was compounded when they discovered that medical staff failed to respond promptly when signs of a stroke became apparent—a tragic oversight that ultimately led to further health complications and an untimely death shortly after admission.
Another reviewer echoed concerns about patient safety and staff responsiveness. They recounted a distressing experience where their loved one called for assistance but received no help for extended periods—leaving them feeling ignored and vulnerable during critical moments such as needing bathroom assistance. This lack of timely care prompted some families to worry about understaffing as well as overworked aides unable to meet multiple residents’ needs effectively.
Despite some positive testimonials praising various aspects of the therapy programs and certain nursing staff members, there were serious grievances regarding overall staffing levels. Reviews frequently mentioned feelings of isolation among residents after hours, with many pointing out that evenings felt like "a ghost town." These observations reflected not only on service provision but also on emotional support systems available within the facility during crucial times.
In addition to staffing issues, families expressed dissatisfaction with medical oversight at Chateau Living Center. In one instance, after spending time recovering from an injury there, an elderly patient was discharged only to discover that her blood thinner medication had been dangerously mismanaged—putting her at heightened risk for internal bleeding upon returning home. This incident highlighted perceived lapses in communication between medical personnel within the facility and those responsible for ongoing health management post-discharge.
Ultimately, while some families found solace in good experiences at Chateau Living Center due to kind staff interactions and effective therapies, significant numbers voiced strong objections against what they deemed systemic inadequacies betraying core standards expected from such facilities. As healthcare remains more critical than ever amid ongoing global challenges—including recent pressures from COVID-19—families navigating serious decisions about long-term care are left grappling with uncertainty: Can they truly trust these institutions meant to safeguard their loved ones?
Features
Housing
256 resident community capacity
Types of Care
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Amenities
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Transportation
New Orleans International (2 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
Care Services
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Dining
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Activities
Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.
Description
Chateau Living Center in Kenner, LA is a vibrant assisted living community offering a wide range of amenities and care services to enhance the lives of its residents. The community features a beauty salon where residents can pamper themselves, as well as cable or satellite TV for entertainment. Community-operated transportation is available for residents to enjoy outings and run errands, while a computer center allows them to stay connected with loved ones.
The dining room offers restaurant-style dining, providing delicious and nutritious meals prepared by the professional staff. For those who prefer cooking their own meals, there is a fully furnished kitchenette in each resident's apartment. Housekeeping services ensure that common areas and private bathrooms are kept clean and tidy.
Residents can engage in various activities to stay active and socialize with others. The fitness room provides exercise equipment for physical wellness, while the gaming room offers opportunities for friendly competition and fun. A small library filled with books caters to the literary interests of residents.
Chateau Living Center also prioritizes the health and well-being of its residents. It has a wellness center where staff members are available around the clock to respond to any needs or emergencies. A 24-hour call system ensures that help is always just a button away, and 24-hour supervision provides peace of mind to both residents and their families.
Care services include assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is offered to ensure that residents take their medications on time and in the correct dosage. Special dietary restrictions such as diabetes diets are accommodated.
Residents at Chateau Living Center can also enjoy nearby amenities in the surrounding area. There are several cafes, parks, pharmacies, restaurants, transportation options, places of worship, theaters, physicians' offices, and hospitals conveniently located nearby.
Overall, Chateau Living Center provides a comfortable and supportive environment for seniors who require assistance with daily tasks while still maintaining an active lifestyle.
Nearby Places of Interest
This part of Kenner, Louisiana offers a variety of amenities and services that may be beneficial for seniors looking to relocate to the area. There are several cafes nearby for socializing and enjoying a cup of coffee, as well as pharmacies and medical facilities for easy access to healthcare services. The presence of multiple parks provides opportunities for outdoor activities and recreation. Additionally, there are a number of restaurants in the vicinity offering a range of dining options. The close proximity to Louis Armstrong New Orleans International Airport can be convenient for those who like to travel frequently. Overall, this area offers a mix of conveniences and leisure options that may appeal to seniors seeking a comfortable and accessible living environment.
Cafes
Starbucks (0.1 miles)
Café du Monde (1.9 miles)
Corner Cafe (3.6 miles)
Starbucks (3.8 miles)
Cafe Du Monde (4.4 miles)
Grounded Coffee Cafe (8.1 miles)
Pharmacies
CVS Pharmacy (0.1 miles)
Walgreens (0.2 miles)
Walgreens (1.4 miles)
Winn-Dixie (2.2 miles)
CVS Pharmacy (3.7 miles)
Walgreens (4.3 miles)
Walgreens (4.4 miles)
Physicians
Rareshide Elisabeth H Md Rareshide H Elisabeth Md Kenner (0.8 miles)
Coleman IV William P MD - Coleman William P Dr III (3.7 miles)
Ka-Yan Tong (4.2 miles)
Lakeside Women's Specialty Center (4.2 miles)
Fertility Institute of New Orleans (4.6 miles)
LCMC Health Children's Hospital New Orleans Pediatrics Tulane (4.6 miles)
William F. Rachal (4.6 miles)
Parks
Wentwood Playground (0.8 miles)
Kenner City Park Pavilion (0.9 miles)
Westbank Bridge Park (9.2 miles)
Eastbank Bridge Park (9.3 miles)
Avondale Playground (9.4 miles)
Restaurants
Raising Cane's Chicken Fingers (1.2 miles)
Chick-Fil-A (1.7 miles)
Chick-Fil-A (1.9 miles)
Taco Bell (3.8 miles)
Sonic Drive-In (5 miles)
Raising Cane's Chicken Fingers (5.1 miles)
Sonic Drive-In (5.2 miles)
Places of Worship
Divine Mercy Parish Saint (1.6 miles)
Transportation
The Club MSY (1.9 miles)
TSA PreCheck (1.9 miles)
Ride Share Pick Up (1.9 miles)
Main Terminal (1.9 miles)
TSA Security Checkpoint (1.9 miles)
Louis Armstrong New Orleans International Airport (MSY) (2.2 miles)
Rental Car Center (2.6 miles)
Hospitals
Tulane - Lakeside Hospital (4.7 miles)
Ochsner Medical Center, International Department, Magnetic Resonance Imaging (7.1 miles)
Chateau Living Center presents a competitive pricing structure for its private rooms, with monthly costs ranging from $4,495 to $7,670. This range positions the facility slightly below the average of Jefferson Parish, where similar accommodations typically cost around $4,675. When compared to the overall state of Louisiana, which has an average cost of approximately $4,521 for private room options, Chateau Living Center offers appealing flexibility and choice at various price points. Prospective residents can find value in this nuanced pricing model while considering both their budgetary needs and the quality of care provided by the center.
Chateau Living Center on seniors.fyi includes 5 photos including images showing building, landscaping, tree, healthcare, nursing home, trees, road, sidewalk, and more.
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