Waldon Health Care Center

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Waldon Health Care Center

2401 Idaho Street, Kenner, LA 70062

For more information about senior living options: (844) 490-3973

2.4 from 5 reviews
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Skilled Nursing Facility

Overall Review

Pros

  • pro The facility at Waldon Health Care Center is described as a nice place that appears to care for its residents.
  • pro There are a variety of activities available, such as bingo, exercises, and card playing, which some residents can participate in.
  • pro One reviewer mentions that the staff treats their mother like family, indicating a positive experience with care.
  • pro Some visitors appreciate the effort taken by staff members to engage in activities with residents despite challenges related to visibility and hearing.

Cons

  • pro The facility is under-staffed, and the quality of care is below par.
  • pro Staff display little compassion and provide minimal personal attention to patients' needs.
  • pro Visitors are treated with disrespect by the staff.
  • pro Staff members frequently provide inaccurate information and disappear when asked questions.
  • pro There is a high turnover rate among staff, resulting in difficulty retaining good caregivers.
  • pro The overall environment at Waldon Health Care Center appears depressing and lacking in engagement for residents.
  • pro Activities for residents seem to be absent or poorly organized, leading to a dull atmosphere.
  • pro The reviewer feels that their visitation rights have been unfairly denied and expresses concern about financial exploitation of their loved one.

Review

Waldon Health Care Center has garnered a range of opinions from residents and their families, highlighting both positive and negative aspects of the facility. While some individuals appreciate certain elements, others have had troubling experiences that raise concerns about care quality and staff interactions. The overall atmosphere at the center appears to be a mixed bag, with some praising its facilities while others find it lacking in essential areas.

One reviewer expressed satisfaction with the nature of the facility itself, describing Waldon as a nice place that evidently cares for its residents. This individual noted the variety of activities available, such as bingo, exercises, and card games; however, they also pointed out that their mother struggles to participate fully due to limitations in her vision and hearing. Despite this limitation, it seems the management is attempting to provide stimulating activities for those who can engage with them. This viewpoint paints a picture of a facility that is somewhat attentive to the needs of its more active residents.

Contrasting this positive perspective are critiques from long-term visitors who have observed significant shortcomings over time. One reviewer mentioned having visited friends at Waldon for seven years yet found little improvement in conditions during that span. They lamented what they perceive as chronic understaffing and subpar quality of care within the center, suggesting that these issues have manifested in low ratings for the facility. There was an assertion that many staff members exhibit minimal compassion or personalized attention towards patients’ needs—traits quintessentially crucial in caregiving environments. The lackadaisical attitude noted among employees may contribute to an overall unwelcoming environment not only for residents but also for visitors seeking information or support.

Another concerning account came from someone considering Waldon Health Care Center as a potential home for their husband. Their experience was described as exceedingly disheartening; they depicted an environment characterized by individuals seemingly abandoned in wheelchairs—a sight they denoted as “depressing.” This reviewer did not observe engaging activities or any semblance of vibrancy within the center's walls. Instead, they perceived a drab atmosphere where many residents appeared disengaged from their surroundings—raising serious questions about both resident dignity and activity provision.

In stark contrast, there are family members who feel positively about their loved ones' care within Waldon Health Care Center. One such review emphasized how staff treat their mother like family which fostered feelings of gratitude and peace regarding her wellbeing. This perspective seems to shine a light amidst criticism by illustrating that not all experiences at Waldon are negative; some sincerely appreciate the attention provided by caregivers.

However, issues persist even among those trying earnestly to support their relatives within Waldon Health Care Center. A particularly troubling incident involved a family member who faced denial of visitation rights after expressing concern about their mother's safety following falls experienced at the facility. This reviewer claimed attempts to advocate for changes—such as lowering her mother’s bed—were met with hostility rather than understanding, suggesting potential miscommunication or aggressive policies imposed by staff against concerned family members alluding to possible administrative failures in addressing safety issues.

Collectively illustrating these varied experiences reveals significant disparities in both care levels and customer service practices within Waldon Health Care Center. The existence of positive testimonials indicates competent caregiving is present but raises alarms when juxtaposed against distressing narratives rooted in neglectful culture or questionable operational protocols affecting patient safety and familial access rights. As potential residents and families make crucial decisions about long-term care options, understanding these mixed reviews becomes paramount—serving either as cautionary tales or encouraging endorsements depending on personal expectations surrounding eldercare experiences.

Features

Housing

  • 205 resident community capacity 205 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet Wi-Fi/high-speed internet

Transportation

  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Description

Waldon Health Care Center in Kenner, LA is a vibrant and well-equipped assisted living community that offers a range of amenities and care services to enhance the lives of its residents. The community boasts a beauty salon where residents can indulge in some pampering, as well as cable or satellite TV for their entertainment needs. With community-operated transportation and transportation arrangements available, residents have convenient access to doctors' appointments and other destinations.

For those who enjoy staying connected with technology, there is a computer center and Wi-Fi/high-speed internet throughout the facility. Dining at Waldon Health Care Center is a delightful experience with restaurant-style dining and special dietary restrictions catered for. Residents can also engage in physical activities at the fitness room or participate in planned day trips organized by the community.

The community features fully furnished accommodations with private bathrooms, ensuring comfort and privacy for each resident. Housekeeping services are provided to maintain cleanliness, allowing residents to focus on enjoying their daily lives. Additionally, there is an outdoor space with a garden where residents can relax and enjoy nature.

Care services offered include 24-hour call system and supervision to ensure the safety of residents round-the-clock. Assistance with activities of daily living such as bathing, dressing, and transfers is readily available. Medication management and assistance with diabetes diets are also provided for those who require it. The mental wellness program aims to promote emotional well-being among residents.

The surrounding area offers convenient access to several amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. Waldon Health Care Center strives to provide comprehensive care while fostering social engagement within the community through resident-run activities.

In summary, Waldon Health Care Center is a well-appointed assisted living community that prioritizes the physical well-being and social fulfillment of its residents. With an array of amenities and care services tailored to individual needs, this community offers a comfortable and enriching lifestyle for seniors in Kenner, LA.

Nearby Places of Interest

Pharmacies

  • Winn-Dixie (0.4 miles)
  • Walgreens (1.7 miles)
  • CVS Pharmacy (1.8 miles)
  • Walgreens (2.1 miles)
  • CVS Pharmacy (2.4 miles)
  • Winn-Dixie (3 miles)
  • Walgreens (3.2 miles)

Restaurants

  • Chick-Fil-A (0.5 miles)
  • Chick-Fil-A (1 miles)
  • Raising Cane's Chicken Fingers (1.2 miles)
  • Sonic Drive-In (3.2 miles)
  • Taco Bell (3.6 miles)
  • Raising Cane's Chicken Fingers (3.8 miles)
  • Sonic Drive-In (4 miles)

Transportation

  • Ride Share Pick Up (1 miles)
  • The Club MSY (1 miles)
  • TSA Security Checkpoint (1 miles)
  • Main Terminal (1 miles)
  • TSA PreCheck (1 miles)
  • Louis Armstrong New Orleans International Airport (MSY) (1.3 miles)
  • Rental Car Parking Garage (1.7 miles)

Cafes

  • Café du Monde (1.1 miles)
  • Starbucks (1.8 miles)
  • Corner Cafe (2.3 miles)
  • Starbucks (2.5 miles)
  • Cafe Du Monde (3.1 miles)
  • Grounded Coffee Cafe (6.4 miles)

Parks

  • Wentwood Playground (2.2 miles)
  • Kenner City Park Pavilion (2.9 miles)
  • Avondale Playground (7.6 miles)
  • The Fly (8.4 miles)
  • New Orleans City Park (8.6 miles)
  • Pig Newton Park (8.6 miles)

Physicians

  • Rareshide Elisabeth H Md Rareshide H Elisabeth Md Kenner (2.5 miles)
  • Coleman IV William P MD - Coleman William P Dr III (2.8 miles)
  • Fertility Institute of New Orleans (3.1 miles)
  • LCMC Health Children's Hospital New Orleans Pediatrics Tulane (3.1 miles)
  • Ka-Yan Tong (3.3 miles)
  • Lakeside Women's Specialty Center (3.3 miles)
  • Lakeside Children's Clinic (3.5 miles)

Hospitals

  • Tulane - Lakeside Hospital (3.2 miles)
  • Ochsner Medical Center, International Department, Magnetic Resonance Imaging (5.3 miles)
  • The Gayle and Tom Benson Cancer Center (6.3 miles)
  • Fmc Dialysis Services (6.8 miles)

Theaters

  • AMC Clearview Palace 12 (3.4 miles)
  • AMC Elmwood Palace 2 (3.9 miles)

Places of Worship

  • Divine Mercy Parish Saint (3.5 miles)

Frequently Asked Questions

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