Metairie Health Care Center in Metairie, LA

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Metairie Health Care Center

Metairie Health Care Center in Metairie, LA

6401 Riverside Drive, Metairie, LA 70003

For more information about senior living options: (844) 490-3973

3.1 from 26 reviews
5 stars
9
4 stars
4
3 stars
3
2 stars
0
1 stars
10

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    Overall Review of Metairie Health Care Center

    Pros

    • pro Metairie Healthcare Center provides wonderful care for residents and their families.
    • pro The staff are incredibly helpful, accommodating, and caring.
    • pro The facility is consistently clean and well-maintained, with a fresh scent indicating good upkeep.
    • pro The care provided is skilled and compassionate, leading to meaningful progress for residents.
    • pro Ms. Adrianne, the CNA on the skilled hall, treats residents like family and puts families at ease.
    • pro Residents are kept engaged through a variety of activities, promoting socialization.
    • pro The center offers in-house activities and weekly Catholic Mass, providing comfort and a sense of community.
    • pro The administration is efficient and the staff are friendly, with open communication and proactive attention to needs.

    Cons

    • pro One reviewer describes Metairie Healthcare Center as "garbage on every level" and warns others to avoid it.
    • pro Another reviewer wouldn't even leave their dog there and questions the credibility of the facility's positive reviews.
    • pro Several reviews allege terrible and incompetent staffing.
    • pro Multiple accounts state the staff are extremely rude and unprofessional, with visitors treated poorly and visits sometimes restricted.
    • pro A reviewer notes a bruise on a relative and reports safety concerns and unaddressed issues, implying poor accountability.
    • pro There are claims of neglect leading to bedsores and infections, with care providers described as lazy and unresponsive.
    • pro Admin is accused of greed and a lack of accountability, with comments about prioritizing billing over patient welfare.

    Review

    Metairie Health Care Center is best suited for families seeking a practical, community-centered option that delivers hands-on rehabilitation and long-term care with a notably familial atmosphere. The setting shines when staff form real, ongoing connections with residents, communicate openly, and maintain a steady rhythm of daily life through structured activities, memory and speech therapy, and accessible on-site spiritual and social programming. For loved ones who respond well to staff who know them by name and to a culture of attentive, personal care, this facility can feel like a dependable, supportive home during recovery or extended care.

    Those who may want to consider alternatives include families prioritizing modern amenities or a consistently flawless experience across all shifts. Several reviews flag encounters with rude or inattentive staff, administration that is slow to acknowledge concerns, and even visitation restrictions. The building itself is described as older and dated, and a few accounts question whether the level of care matches expectations for residents with significant medical or skin-care needs. If top-tier staffing consistency, uniform professionalism, and a newer environment are non-negotiables, it is prudent to look at other options.

    Key pros frequently offset or at least temper the main cons when the focus is on interpersonal warmth and proactive engagement. The care teams are repeatedly praised for treating residents like family, while the calendar is rich with activities, social opportunities, daily exercises, and accessible therapies. Cleanliness and a sense of order come through in many accounts, along with on-site programs that support memory and wound care. The reliability of staffing on certain shifts and open lines of communication with management can deliver genuine reassurance to families. Yet the flip side remains real: inconsistent staffing quality, occasional rude or dismissive interactions, and administration-related frustrations that can undermine trust if not vigilantly managed.

    Experience snapshots illustrate a mixed but telling picture. Rehab stories show measurable progress when nurses and therapists are attentive, and residents benefit from on-site Mass, group activities, and lively engagement that keeps them connected. A notable number of families speak highly of the facility's cleanliness and the efficiency of leadership, with the manager cited as a standout. However, negative voices recount dangerous lapses in staffing, reports of mistreatment or neglect, and a sense that some staff simply do not meet basic standards of care. The divergence is sharp enough to demand careful due diligence: the difference between a well-staffed day and a day fraught with unattended needs can be substantial.

    Practical considerations center on fit, cost, and expectations. The experiences sketched across reviews suggest the center can deliver reliable, compassionate care for residents who require rehabilitation or long-term support, so long as supervision remains steady and staff turnover is managed. The facility's aging infrastructure is a trade-off for generally clean surroundings and strong social programming, but it may not suit those who expect modern interiors and uniformly high staffing across all hours. Prospective families should ask pointed questions about current staffing ratios per shift, the specifics of wound and therapy programs, daily life routines, visitation policies, and how care plans are monitored and updated. Where possible, corroborate by speaking with current residents and their families about consistency and responsiveness.

    Bottom line: Metairie Health Care Center can be a solid match for families seeking a warm, engaged environment where meaningful rehab and everyday activities are available and where staff relationships matter. The decisive factor will be staffing consistency and administrative accountability on the specific floor and shift that will care for a loved one. A thorough on-site tour, a candid discussion about staffing patterns, and conversations with current residents or families are essential steps. If those conversations yield steady, respectful interactions and competent caregiving across shifts, the center offers a dependable option for both recuperation and long-term needs. If not, it remains prudent to explore other Metairie communities that promise steadier staffing and fewer reports of neglect or friction at the administrative level.

    Features

    Housing

    • 202 resident community capacity 202 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • New Orleans International (3 miles away) New Orleans International (3 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The Metairie Health Care Center in Metairie, LA is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community boasts a variety of amenities designed to enhance the living experience, including a beauty salon where residents can indulge in pampering treatments, cable or satellite TV for entertainment, a computer center for staying connected with loved ones, and a fitness room for maintaining an active lifestyle.

    Residents can enjoy delicious meals in the elegant dining room with restaurant-style service or prepare their own meals in the kitchenette available in each apartment. The community also offers move-in coordination services to assist residents with the transition process.

    Outdoor spaces such as gardens provide a tranquil setting for relaxation and enjoying fresh air. Housekeeping services ensure that residents' living spaces are always kept clean and tidy. A small library is available for those who love reading, and there is Wi-Fi/high-speed internet access throughout the community.

    The Metairie Health Care Center provides comprehensive care services to meet the individual needs of each resident. A 24-hour call system and supervision are available for added peace of mind. Dedicated staff members provide assistance with activities of daily living such as bathing, dressing, and transfers. Special dietary restrictions like diabetes diets are accommodated during meal preparation and service. Medication management is also provided to ensure proper administration.

    The community prioritizes mental wellness through its mental wellness program, offering support and engagement opportunities for residents. Transportation arrangements can be made for non-medical purposes as well as transportation to doctors' appointments.

    A variety of activities are offered to keep residents engaged and entertained. Concierge services are available to cater to individual preferences and needs. Fitness programs promote physical well-being while planned day trips provide opportunities for exploration beyond the community's grounds. Resident-run activities encourage social interaction among peers, while scheduled daily activities offer a structured routine.

    The location of the Metairie Health Care Center is highly convenient, with nearby cafes, parks, pharmacies, physicians, restaurants, transportation options, places of worship, theaters, and hospitals. This ensures easy access to essential amenities and services for both residents and their loved ones.

    Overall, the Metairie Health Care Center offers a vibrant and supportive community where residents can enjoy comfortable living, personalized care services, engaging activities, and convenient access to everything they need for a fulfilling lifestyle.

    Nearby Places of Interest

    Cafes

    • Corner Cafe (0.9 miles)
    • Starbucks (1.1 miles)
    • Cafe Du Monde (1.7 miles)
    • Café du Monde (2.6 miles)
    • Starbucks (2.6 miles)
    • Grounded Coffee Cafe (5.5 miles)
    • Cafe Du Monde City Park (7.4 miles)

    Pharmacies

    • CVS Pharmacy (1 miles)
    • Walgreens (1.7 miles)
    • Walgreens (1.8 miles)
    • Winn-Dixie (1.8 miles)
    • Walgreens (2 miles)
    • Winn-Dixie (2.5 miles)
    • Walgreens (2.6 miles)

    Physicians

    • Coleman IV William P MD - Coleman William P Dr III (1.2 miles)
    • Ka-Yan Tong (1.7 miles)
    • Lakeside Women's Specialty Center (1.7 miles)
    • Fertility Institute of New Orleans (1.9 miles)
    • LCMC Health Children's Hospital New Orleans Pediatrics Tulane (1.9 miles)
    • Mark J. Marino, MD (2.1 miles)
    • William F. Rachal (2.1 miles)

    Restaurants

    • Chick-Fil-A (1.3 miles)
    • Raising Cane's Chicken Fingers (1.5 miles)
    • Raising Cane's Chicken Fingers (2.4 miles)
    • Chick-Fil-A (2.5 miles)
    • Sonic Drive-In (2.6 miles)
    • Sonic Drive-In (2.6 miles)
    • Drago's Seafood Restaurant (3.3 miles)

    Hospitals

    • Tulane - Lakeside Hospital (2 miles)
    • Ochsner Medical Center, International Department, Magnetic Resonance Imaging (4.5 miles)
    • The Gayle and Tom Benson Cancer Center (5.4 miles)
    • Fmc Dialysis Services (7.1 miles)

    Theaters

    • AMC Clearview Palace 12 (2 miles)
    • AMC Elmwood Palace 2 (3.6 miles)

    Transportation

    • Ride Share Pick Up (2.5 miles)
    • The Club MSY (2.5 miles)
    • TSA Security Checkpoint (2.5 miles)
    • Main Terminal (2.6 miles)
    • TSA PreCheck (2.6 miles)
    • Louis Armstrong New Orleans International Airport (MSY) (2.9 miles)
    • Rental Car Parking Garage (3.2 miles)

    Parks

    • Wentwood Playground (3.3 miles)
    • Kenner City Park Pavilion (3.5 miles)
    • New Orleans City Park (7.3 miles)

    Places of Worship

    • Divine Mercy Parish Saint (4.2 miles)

    Frequently Asked Questions

    Where is Metairie Health Care Center?

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