Metairie Health Care Center

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Metairie Health Care Center

Metairie Health Care Center

6401 Riverside Drive, Metairie, LA 70003

For more information about senior living options: (844) 490-3973

2.8 from 12 reviews
5 stars
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Skilled Nursing Facility

Overall Review

Pros

  • pro The nurses at Metairie Health Care Center are attentive and provide excellent care, ensuring open communication with family members regarding any needs or concerns.
  • pro Residents at Metairie enjoy a variety of engaging activities, such as bingo and performances, which contribute to a lively atmosphere.
  • pro The facility is clean and well-maintained, creating a pleasant environment for residents and their families.
  • pro Staff members at Metairie are friendly and make efforts to make residents feel special and cared for.
  • pro Metairie Health Care Center has been praised for its improved management and effective operation compared to other facilities.
  • pro Family members appreciate the organization's willingness to discuss issues openly during group meetings, fostering a supportive community atmosphere.

Cons

  • pro The facility did not provide adequate care, resulting in multiple residents calling for help and being ignored.
  • pro The staff were rude and unhelpful, treating residents differently if there were payment issues.
  • pro There were reports of poor attitudes and laziness among staff, causing long wait times for assistance.
  • pro Residents experienced neglect leading to bed sores and recurrent hospitalizations due to infections.
  • pro Staff members refused to attend to the basic needs of a patient, such as cleaning or providing a bedpan.
  • pro A resident was seen crying and asking for medication while staff walked by without responding.
  • pro The physical therapy room was small with very little equipment available for rehabilitation.
  • pro While the building was maintained, there were concerns about staff behavior, including sleeping at the nurse's station during shifts.

Review

In the spectrum of nursing home experiences, reviews of facilities can vary dramatically, providing a range of insights into the quality of care and attention given to residents. One facility that has received mixed feedback is Metairie Health Care Center, which serves both rehabilitation and long-term care needs. On one hand, many families express satisfaction with the level of care provided at Metairie, praising its attentive nursing staff and an engaging environment for residents. Comments about the variety of activities offered—such as bingo games, exercise sessions, and live entertainment—highlight a vibrant atmosphere that contrasts sharply with the more somber settings described in other facilities.

For some families, like those who have transferred relatives from less satisfactory locations to Metairie Health Care Center, the difference is stark. They report a noticeable improvement in their loved ones' wellbeing due to more vigilant staff members and open lines of communication concerning health changes or immediate needs. Complaints regarding neglect or lack of resources seem subdued at this facility, as many family members recounted experiences where their loved ones were consistently monitored and cared for with genuine compassion.

However, not all feedback surrounding Metairie is positive; several reviewers have voiced serious concerns about nursing homes in general—mentioning instances where they witnessed neglectful behavior. Some alarming accounts describe aides refusing basic requests for hygiene assistance or medication from residents who were crying out for help. There are claims that inadequate staffing led to severe consequences such as bed sores and hospital readmissions due to untreated infections. Such experiences paint a dire picture of neglect that can arise when appropriate care is not delivered consistently across different facilities.

While Metairie Healthcare appears well-maintained physically—the structure itself being clean but somewhat dated—there are still grievances about insufficient equipment for rehabilitation services. Visitors noticed limitations in physical therapy resources compared to expectations set by more specialized rehab centers. Nonetheless, even amid these criticisms, it seems that positive interactions among staff members contribute significantly to residents’ morale during visits.

The emotional toll on families grappling with difficult transitions into nursing homes comes through clearly in some evaluations; they express disillusionment when faced with rudeness from caregivers or feeling unheard when raising concerns about their family member’s treatment. One horrifying anecdote describes how certain financial issues translated into negative treatment by staff—a practice that understandably breeds distrust among families during already challenging times.

In contrast, there are multiple endorsements highlighting aspects such as organized management and supportive nursing teams within Metairie Health Care Center specifically. Families commend group activities available for residents which foster social engagement and promote mental health—a vital consideration often overlooked in elder care settings. These elements reflect an effort at creating a caring community where support extends beyond just medical needs but also cultivates companionship among residents.

Overall, while specific narratives emphasize distressing situations indicative of systemic failures seen throughout some skilled nursing facilities—including instances marked by apathy or indifference—other stories celebrate environments flourishing with positive energy due largely to dedicated professionals committed to high-quality resident care at places like Metairie Health Care Center. The juxtaposition embodies ongoing challenges within eldercare overall but also hints at areas ripe for reform aimed at enhancing standards across all facilities involved in caring for society's most vulnerable populations.

Features

Housing

  • 202 resident community capacity 202 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet Wi-Fi/high-speed internet

Transportation

  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Description

The Metairie Health Care Center in Metairie, LA is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community boasts a variety of amenities designed to enhance the living experience, including a beauty salon where residents can indulge in pampering treatments, cable or satellite TV for entertainment, a computer center for staying connected with loved ones, and a fitness room for maintaining an active lifestyle.

Residents can enjoy delicious meals in the elegant dining room with restaurant-style service or prepare their own meals in the kitchenette available in each apartment. The community also offers move-in coordination services to assist residents with the transition process.

Outdoor spaces such as gardens provide a tranquil setting for relaxation and enjoying fresh air. Housekeeping services ensure that residents' living spaces are always kept clean and tidy. A small library is available for those who love reading, and there is Wi-Fi/high-speed internet access throughout the community.

The Metairie Health Care Center provides comprehensive care services to meet the individual needs of each resident. A 24-hour call system and supervision are available for added peace of mind. Dedicated staff members provide assistance with activities of daily living such as bathing, dressing, and transfers. Special dietary restrictions like diabetes diets are accommodated during meal preparation and service. Medication management is also provided to ensure proper administration.

The community prioritizes mental wellness through its mental wellness program, offering support and engagement opportunities for residents. Transportation arrangements can be made for non-medical purposes as well as transportation to doctors' appointments.

A variety of activities are offered to keep residents engaged and entertained. Concierge services are available to cater to individual preferences and needs. Fitness programs promote physical well-being while planned day trips provide opportunities for exploration beyond the community's grounds. Resident-run activities encourage social interaction among peers, while scheduled daily activities offer a structured routine.

The location of the Metairie Health Care Center is highly convenient, with nearby cafes, parks, pharmacies, physicians, restaurants, transportation options, places of worship, theaters, and hospitals. This ensures easy access to essential amenities and services for both residents and their loved ones.

Overall, the Metairie Health Care Center offers a vibrant and supportive community where residents can enjoy comfortable living, personalized care services, engaging activities, and convenient access to everything they need for a fulfilling lifestyle.

Nearby Places of Interest

Cafes

  • Corner Cafe (0.9 miles)
  • Starbucks (1.1 miles)
  • Cafe Du Monde (1.7 miles)
  • Café du Monde (2.6 miles)
  • Starbucks (2.6 miles)
  • Grounded Coffee Cafe (5.5 miles)
  • Cafe Du Monde City Park (7.4 miles)

Pharmacies

  • CVS Pharmacy (1 miles)
  • Walgreens (1.7 miles)
  • Walgreens (1.8 miles)
  • Winn-Dixie (1.8 miles)
  • Walgreens (2 miles)
  • Winn-Dixie (2.5 miles)
  • Walgreens (2.6 miles)

Physicians

  • Coleman IV William P MD - Coleman William P Dr III (1.2 miles)
  • Ka-Yan Tong (1.7 miles)
  • Lakeside Women's Specialty Center (1.7 miles)
  • Fertility Institute of New Orleans (1.9 miles)
  • LCMC Health Children's Hospital New Orleans Pediatrics Tulane (1.9 miles)
  • Mark J. Marino, MD (2.1 miles)
  • William F. Rachal (2.1 miles)

Restaurants

  • Chick-Fil-A (1.3 miles)
  • Raising Cane's Chicken Fingers (1.5 miles)
  • Raising Cane's Chicken Fingers (2.4 miles)
  • Chick-Fil-A (2.5 miles)
  • Sonic Drive-In (2.6 miles)
  • Sonic Drive-In (2.6 miles)
  • Drago's Seafood Restaurant (3.3 miles)

Hospitals

  • Tulane - Lakeside Hospital (2 miles)
  • Ochsner Medical Center, International Department, Magnetic Resonance Imaging (4.5 miles)
  • The Gayle and Tom Benson Cancer Center (5.4 miles)
  • Fmc Dialysis Services (7.1 miles)

Theaters

  • AMC Clearview Palace 12 (2 miles)
  • AMC Elmwood Palace 2 (3.6 miles)

Transportation

  • Ride Share Pick Up (2.5 miles)
  • The Club MSY (2.5 miles)
  • TSA Security Checkpoint (2.5 miles)
  • Main Terminal (2.6 miles)
  • TSA PreCheck (2.6 miles)
  • Louis Armstrong New Orleans International Airport (MSY) (2.9 miles)
  • Rental Car Parking Garage (3.2 miles)

Parks

  • Wentwood Playground (3.3 miles)
  • Kenner City Park Pavilion (3.5 miles)
  • New Orleans City Park (7.3 miles)

Places of Worship

  • Divine Mercy Parish Saint (4.2 miles)

Frequently Asked Questions

Where is Metairie Health Care Center?

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