The Atrium Assisted Living in Metairie, LA
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6555 Park Manor Drive, Metairie, LA 70003
For more information about senior living options: (844) 490-3973
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The staff provide excellent care and are compassionate and attentive. Residents feel comfortable and content during their stay. The Atrium at Lafreniere is an excellent, well-kept, and spacious facility with courteous, helpful staff. The rooms are apartment-style and nicely appointed, and meals are served daily. The facility offers engaging activities and outings, including rides into the city and Broadway productions on video tapes. Families and friends highly recommend The Atrium for its caring staff, pleasant atmosphere, and good food. The atmosphere is peaceful and home-like, and residents form strong friendships. The director is knowledgeable and helpful, contributing to positive experiences for visitors.
The front desk and housekeeper supervisors were described as very unprofessional. Staff were heard calling residents out by name and belittling them when they asked for too much. One reviewer would not leave a loved one there and warned others to avoid unannounced visits. There were incidents where staff refused to help and a staff member was heard cursing loudly in the lobby. There was little teamwork and the administration and nursing staff were clueless about residents' needs. The Atrium was criticized as a ripoff focused on numbers, with lax security, insufficient staff, flies and gnats in dining areas, and an odor from old carpet. During Hurricane Isaac, residents were not allowed to evacuate during a mandatory evacuation, and the facility lacked a backup generator. The administrator was described as a thief and someone who could not deliver on promises; the management was seen as unqualified. There were reports of theft and neglect, including stolen checkbooks, forged checks, stolen Vicodin, cash missing, and a kitchen described as dirty with roaches.The Atrium Assisted Living in Metairie is best suited for seniors who want an apartment-style, home-like setting with steady, compassionate care and a built-in social life. It works well for residents who can thrive with regular meals, engaged activities, and staff who know them by name. It also offers a memory-care option on-site, which can be appealing for families seeking a gradual transition rather than a sudden move between distinct facilities. Those needing high-intensity medical supervision, strict safety protocols, or near-constant one-on-one oversight should consider alternatives, as this community is more oriented toward daily living support and community engagement than acute medical management.
On the plus side, multiple accounts emphasize excellent, attentive care from staff who are described as compassionate and patient. Families note that residents often appear comfortable, content, and well-cared-for over long stretches, and that the culture among many caregivers is warm and genuinely engaged. The physical setting reinforces these strengths: the facility is designed with two atriums and interior access, creating bright, inviting spaces; apartments resemble small homes with kitchens and living areas rather than sterile rooms. Dining is generally well-regarded, and activities - ranging from walks and crafts to guest entertainment - provide meaningful moments that help residents feel connected and valued. The leadership's willingness to pre-evaluate potential residents and match them with appropriate supports also comes up as a practical plus.
However, the community's weaknesses are not trivial and recur across several reviews. A number of family sources describe pockets of unprofessional behavior among certain staff, particularly at the front desk and within housekeeping supervision, and they report limited teamwork and inconsistent communication from administration and nursing. Safety and trust are also raised as concerns by some families, including experiences of theft and questions about how medications are managed. There are reports of infestations, odors, and complaints about building maintenance, which undermine the sense of safety and comfort that should hallmark a trusted care setting. The hurricane-era narratives add another layer of caution; one account alleges evacuation and generator gaps during a major storm, while another describes a smoother transfer to a sister facility. These divergent stories suggest variability by time and leadership, and they warrant careful on-site verification.
Ambience and affordability tilt the balance in favor of The Atrium for many families. The facility's aesthetic - lush plants, atriums, and a central dining area - tends to create a pleasant, approachable atmosphere. Residents can enjoy apartment-style living at a price point that some families find more accessible than peers in the same metro area. Staff receptiveness in everyday interactions is frequently highlighted, and the availability of memory care means transitions can be managed with continuity of staff and environment when needed. Yet even among the strongest impressions, the affordability story is tempered by concerns about long-term value tied to staffing stability and resource consistency. A strong first impression can fade if frequent staff turnover or inconsistent care emerges over time.
For families weighing options, the prudent path is to scrutinize staffing reliability, medical oversight, and safety protocols as hard requirements. Ask pointed questions about nurse coverage, medication administration practices, and how care plans are updated and communicated. Observe how front-desk and caregiving staff interact with residents during a visit, and request a tour of both the assisted-living and memory-care areas to gauge how well the environment supports daily routines and cognitive needs. In parallel, verify a clear, tested emergency plan, confirm the presence and operation of a generator, and review incident reports or logs that illuminate how concerns are addressed. If this community aligns with budget and values but uncertainty persists, consider visiting alternative Atrium locations noted for stronger consistency and staffing.
Bottom line: The Atrium offers a solid, community-forward option for seniors who prioritize homelike apartments, regular activities, and compassionate daily care within a budget-conscious framework. It is less suited for those requiring steady, high-level medical oversight, rigorous safety enforcement, and uniformly consistent staffing. Families with moderate care needs and a preference for social engagement will likely find substantial value here, but it is essential to conduct thorough, in-person assessments - focusing on staff interactions, medication practices, security, and maintenance - before making a commitment. If these assurances cannot be delivered with confidence, exploring other communities with stronger, more uniform staffing and safety records is a prudent course.
140 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
New Orleans International (3 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Atrium Assisted Living in Metairie, LA offers specialized care for individuals with memory impairments. With a range of amenities and care services, residents can enjoy a comfortable and fulfilling lifestyle. The community features a beauty salon, cable or satellite TV, and community-operated transportation for convenient access to nearby places. A computer center and Wi-Fi/high-speed internet ensure residents can stay connected with loved ones.
Meals are provided in a restaurant-style dining room, accommodating special dietary restrictions. Housekeeping services keep living spaces clean and tidy, while move-in coordination assists new residents in settling comfortably. Outdoor spaces and gardens provide opportunities for relaxation and enjoyment of nature.
The dedicated care team provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is available to ensure residents receive their prescribed medications on time. The mental wellness program focuses on the cognitive well-being of residents with mild cognitive impairment.
Engaging activities are planned regularly, including fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Concierge services offer additional support to meet individual needs.
The Atrium Assisted Living is conveniently located near various amenities for residents' convenience. Five cafes allow residents to enjoy meals outside of the community if desired. Parks offer opportunities for outdoor recreation and relaxation. Pharmacies and physicians in close proximity ensure easy access to healthcare services when needed. Restaurants nearby provide diverse dining options.
Transportation options are readily available with eight transportation options nearby, allowing residents to reach destinations within the community or explore the surrounding area easily. Places of worship cater to spiritual needs in the vicinity.
Residents can also enjoy cultural experiences at two theaters nearby or have access to medical facilities with three hospitals situated close by.
Overall, The Atrium Assisted Living provides a comprehensive range of amenities, care services, activities, and convenient access to various resources for a vibrant lifestyle in an assisted living community.
Located in Metairie, Louisiana, this neighborhood offers a variety of amenities that cater to seniors looking for a comfortable and convenient living environment. With several cafes such as Corner Cafe and Starbucks nearby, residents can enjoy leisurely coffee outings with friends or family. Access to pharmacies like CVS and Walgreens ensures easy access to medications and healthcare necessities. In terms of healthcare services, there are reputable physicians and hospitals in close proximity, including Lakeside Women's Specialty Center and Tulane - Lakeside Hospital. The area also boasts entertainment options such as the AMC Clearview Palace 12 theater and transportation facilities like Louis Armstrong New Orleans International Airport for convenient travel. Additionally, there are parks for outdoor recreation and places of worship like Divine Mercy Parish Saint for spiritual fulfillment. Overall, this neighborhood provides a well-rounded living experience with a focus on convenience and quality of life for seniors.
The Atrium Assisted Living is located at 6555 Park Manor Drive, Metairie, LA 70003 in Jefferson Parish, Louisiana
The features offered by The Atrium Assisted Living are specifically designed to support residents dealing with the challenges posed by dementia and Alzheimer's disease. Assistance with dressing, bathing, and transfers helps ensure that individuals maintain their dignity and comfort while receiving necessary support for daily tasks that can become increasingly difficult. Medication management is vital for adherence to prescribed treatment plans, reducing the risk of confusion or missed doses, while meal preparation and service cater to individual dietary needs, promoting both physical health and social interaction during mealtimes. Activities of daily living assistance fosters independence and helps residents engage in familiar routines, which is essential for their overall well-being. The 24-hour supervision provides a safe environment, ensuring immediate assistance when needed. Furthermore, the mental wellness program addresses cognitive health through tailored activities that stimulate memory retention and emotional resilience, complemented by specialized memory care programming focused on enhancing quality of life for those with mild cognitive impairment or advanced stages of dementia. Together, these elements create a comprehensive approach to care that prioritizes both safety and enrichment for residents facing memory-related challenges.
The Atrium Assisted Living on seniors.fyi includes 11 photos including images showing interior, architecture, dining, windows, building, fountain, landscaping, kitchen, and more.
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22 Remarkable Caregiver Support Groups Available Online and In-Person
Caregiver support groups are crucial for providing emotional and practical assistance to those caring for loved ones, offering resources, coping strategies, and a sense of community through various organizations and platforms. These groups help alleviate isolation and burnout while addressing the unique challenges faced by caregivers of individuals with specific conditions.
Understanding Medicaid Coverage for Assisted Living: A Comprehensive Guide
The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.
How and When Medicaid May Cover Assisted Living Costs
Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.
Interior
Building
Architecture
Windows
Dining
Kitchen
Entrance
Seating Area
Wall Art
Closet
