Riverbend Post Acute Rehabilitation

Pros

• The staff at Riverbend Post Acute Rehabilitation goes above and beyond to make residents feel like part of the family.
• The therapy provided at the facility is highly regarded as knowledgeable and thorough, exceeding expectations.
• New management has revitalized the building, improving the overall care and environment for residents.
• Many reviewers appreciate that the facility has been a part of the community for 50 years, demonstrating a long-standing commitment to care.
• Residents enjoy engaging activities such as Bingo and happy hour, contributing to a vibrant community atmosphere.
• Families feel reassured by the caring nature of nursing staff and CNAs who strive to provide a home-like experience for their loved ones.

Cons

• The patient care is at a new low and staff seem to exhibit a culture of doing just enough to get by.
• Staff are more interested in talking to each other than attending to residents.
• The facility is unclean, with filthy bedroom floors and hallways that smell like urine.
• Laundry returns in poor condition, often grey and unkempt.
• There are reports of bed bugs, ants, and roaches in the facility.
• The Director of Nursing (DON) does not respond to family concerns or needs.
• The activities available for residents are few, lacking engagement previously provided under former management.
• Messages left for the administrative staff go unanswered.
• Residents fear irritating nurses aides due to the prospect of receiving even less care.
• Overall cleanliness and maintenance of the facility is lacking, with burned-out lights around the premises indicating neglect.

Review

The Riverbend Post Acute Rehabilitation facility is a nursing home that has garnered mixed reviews from residents and their families. On one hand, many individuals praise the quality of care provided, highlighting improvements under new management. They commend the staff—including nurses and certified nursing assistants (CNAs)—for their compassion and attentiveness, noting that they go above and beyond to create a sense of family among residents. Many have reported positive experiences with the therapy services offered, claiming that the therapy team is knowledgeable and skilled in helping residents regain their strength.

However, despite these glowing testimonials about the care and support provided by some staff members, there are counterpoints that cannot be overlooked. A number of reviewers express serious concerns regarding cleanliness and overall management at Riverbend. Some claim that under the current administration, patient care has declined significantly compared to previous management. Reports include filthy bedroom floors, hallways with unpleasant odors, overcrowded conditions, and laundry services returning clothes in less-than-satisfactory condition. These issues raise questions about both sanitation standards and attentiveness to resident needs.

Furthermore, multiple reviews mention a concerning lack of engagement from some staff members who reportedly prioritize socializing among themselves rather than interacting meaningfully with residents. This perception creates an unsettling atmosphere for families who fear for their loved ones' wellbeing. One reviewer observed that during a medical emergency involving their loved one—when she was hospitalized—the facility's staff failed to notice her absence promptly. Such lapses in communication can foster distrust among families relying on the facility for adequate care.

Some critical accounts paint a more alarming picture of Riverbend’s conditions. Descriptions of pest infestations—including bed bugs and roaches—alongside complaints about rude or indifferent behavior from aides contribute to a general sense of neglect within the facility. Families seeking care for their loved ones naturally want reassurance concerning health standards; unfortunately, several reports have indicated that cleanliness appears low on the priority list at this establishment.

In terms of activities provided for residents, reports indicate significant declines compared to past operations when programming was reportedly vibrant and thorough. Current activities seem sparse or poorly organized, leading some individuals to feel isolated or neglected in essential social interactions that could enhance their quality of life while residing at Riverbend.

While there is acknowledgment that Riverbend has been part of its community for decades—a factor which many find comforting—this longevity alone does not guarantee high-quality service or adequate facilities conducive to healthy living environments. Many users expressed regret over choosing this location based on previous positive anecdotes but now wish they had opted for alternatives given recent shortcomings revealed during personal experiences.

Overall, while there are heartfelt testimonials celebrating compassionate caregivers and effective rehabilitation efforts at Riverbend Post Acute Rehabilitation, these praises clash starkly with troubling accounts that reveal systemic issues related to maintenance standards, resident engagement, cleanliness practices—and perhaps most importantly—the overall neglect towards patient care as experienced by those who have entrusted their loved ones into this facility's hands.

This part of Kansas City, Kansas, offers a variety of amenities that may be appealing to seniors looking for a convenient and comfortable place to live. With several pharmacies nearby, accessing medication and healthcare services is easily accessible. Additionally, there are reputable physicians and specialists in close proximity for medical needs. The area also boasts a selection of restaurants offering a range of dining options, as well as cafes for leisurely meals or social gatherings. For outdoor enthusiasts, there are parks within a short driving distance for recreational activities and relaxation. Places of worship provide spiritual support and community connections, while theaters offer entertainment options. Overall, this area provides essential services and recreational opportunities that may enhance the quality of life for seniors considering it as their new home.

Pharmacies

• Walgreens (0.5 miles)
• Hen House Market (0.5 miles)
• CVS Pharmacy (0.6 miles)
• Ks Lot Walmart 1151 (3.7 miles)
• Walgreens (5.4 miles)
• CVS Pharmacy (6.5 miles)
• Walgreens (6.8 miles)

Physicians

• Healing Hearts, P.A. (1.6 miles)
• Specialists in Women's Care - KCK (2.1 miles)
• Miracle-Ear Hearing Aid Center (2.1 miles)
• Women's Clinic Associates PA (4 miles)
• Vibrant Health - Wyandotte Neighborhood Clinics (6.7 miles)
• Saint Luke's Primary Care–Parkville (7.2 miles)
• Physician Resources (7.3 miles)

Restaurants

• Freddy's Frozen Custard & Steakburgers (2.5 miles)
• McDonald's (3.4 miles)
• Stix (3.4 miles)
• Olive Garden (3.5 miles)
• Yard House (3.5 miles)
• Jazz A Louisiana Kitchen (3.5 miles)
• Chick-Fil-A (3.5 miles)

Cafes

• Dutch Bros Coffee (3.3 miles)
• Panera Bread (3.3 miles)
• Starbucks (3.4 miles)
• Panera Bread (8 miles)
• Ten & Two Coffee Bar (8.4 miles)
• Filling Station Coffee (8.5 miles)
• Blip Roasters (8.8 miles)

Parks

• Garrett Park (7.1 miles)
• Cristhaven Park (8.2 miles)
• Antioch Park (8.9 miles)
• Shawnee Mission Park (9.5 miles)

Places of Worship

• First Christian Church (7.9 miles)
• Good Shepherd Catholic Church (9 miles)

Theaters

• B & B Theatres (8.7 miles)

Hospitals

• Cambridge A Pre/Post (9.4 miles)

Transportation

• Amtrak Kansas City - Union Station (9.8 miles)