Victory Hills

Pros

• Many residents appreciate the cleanliness of Victory Hills and find it to be a pleasant living environment.
• The staff is consistently described as friendly, helpful, and caring towards the residents.
• Residents enjoy a variety of activities and amenities available at the community, contributing to a sense of engagement and comfort.
• The dining experience received positive feedback for good food quality and menu options.
• The location is considered favorable by several residents, adding to their satisfaction with the facility.

Cons

• The community has issues with bed bugs and roaches, leading to negative living conditions.
• The staff is accused of theft, including money and jewelry from residents.
• There was a lack of promised amenities and activities after management changes, disappointing residents.
• Billing issues are described as a constant nightmare, causing frustration for families.
• The quality of food declined significantly after the closure of assisted living services.
• Some residents reported feeling neglected in terms of personal care and support.
• There were complaints about insufficient food availability for the residents.
• Management has reportedly gone downhill since previous experiences, leaving some families unsatisfied with care.
• Residents expressed feelings of depression due to the atmosphere and limitations on floor access.
• One review mentioned that communication from staff was poor, particularly in returning phone calls when needed.

Review

Victory Hills: A Mixed Bag of Experiences in Assisted Living

Victory Hills is a community that has elicited a wide range of feedback from residents and their families, highlighting both positive aspects and significant challenges. Many reviewers have noted the friendly environment fostered by both staff and residents. For some, like one resident’s grandmother, this sense of community is one of the prime reasons they chose Victory Hills. The interactions between residents are reportedly warm and welcoming, creating an appealing social atmosphere. The variety of apartment sizes also seems to cater well to different needs, with many finding the living spaces efficient and accommodating.

However, numerous reviews reveal troubling issues within the facility that detract from its overall appeal. One common complaint involves infestation problems, notably bed bugs and cockroaches. Several residents shared harrowing experiences about losing personal property due to these infestations. It was mentioned that while management initially downplayed the presence of bed bugs in the community, it later became clear that the issue was widespread. This has led some families to consider moving out entirely due to health concerns and financial loss associated with replacing infested furniture.

Management changes also appear to have had a significant impact on resident satisfaction at Victory Hills. Some reviewers expressed dissatisfaction with how operations shifted under new management, particularly after the discontinuation of assisted living services. Families reported feeling misled about available amenities—such as meal services and transportation options—that had been part of the initial promise when they moved in or were considering a move for their loved ones. Reportedly, many activities were eliminated following changes in ownership, leaving residents without engaging programming that keeps them active and socially connected.

While food quality seemed promising at first, several complaints emerged regarding its consistency and variety over time. Residents who once enjoyed diverse culinary options noted a decline when assisted living services ended. Some described receiving unappetizing meals despite requesting alternatives from posted menus—leading to frustrating dining experiences where basic nutritional needs went unmet on occasion. Complaints about insufficient food supply further exacerbated concerns regarding resident welfare.

There were also striking contrasts in experiences while interacting directly with staff members at Victory Hills. Some reviewers praised specific employees for their attentiveness and dedication towards residents’ needs but lamented systemic issues such as delayed responses or inadequate care delivery in critical times. One reviewer pointed out how their loved one’s personal needs were not sufficiently met during their stay despite reassurances given earlier.

Amidst these challenges lies a glimmer of positivity reflected through certain features within Victory Hills—such as clean facilities, spacious apartments fit for pets, safety assurances for residents, alongside various recreational activities offered when operational consistency allowed it. Residents appreciated having access to entertainment like happy hour gatherings or fitness classes on-site; however, whether these efforts would be consistently maintained remained uncertain given the backdrop of ongoing management changes.

In conclusion, while Victory Hills showcases potential through its friendly environment and varied apartment offerings along with some recreational initiatives aimed at enhancing seniors' lifestyles—significant issues concerning pest control, inconsistent care practices among staff members, inconvenient meal arrangements coupled with unclear communication around promised amenities stand out against its merits. As such mixed reviews prompt serious reflection on prospective residents' decisions when contemplating this community's suitability for themselves or their loved ones seeking assisted living solutions.

This area of Kansas City, Kansas offers convenient access to essential services such as pharmacies, medical facilities, restaurants, cafes, parks, and transportation options. With multiple pharmacies and medical centers nearby, residents can easily manage their healthcare needs. The variety of dining options ranging from fast food to sit-down restaurants provides ample choices for meals. Additionally, the presence of cafes allows for socializing over coffee or a quick snack. Outdoor enthusiasts will appreciate the proximity to several parks offering opportunities for relaxation and recreation. The availability of public transportation through Amtrak and KC Streetcar ensures easy travel around the city. Places of worship are also within reach for spiritual fulfillment. Furthermore, entertainment options like theaters are accessible for leisure activities. Overall, this area provides a well-rounded living environment for seniors seeking convenience and amenities in their daily lives.

Pharmacies

• Walgreens (1.3 miles)
• Hen House Market (1.4 miles)
• CVS Pharmacy (1.7 miles)
• Walgreens (4.4 miles)
• Ks Lot Walmart 1151 (4.8 miles)
• CVS Pharmacy (6.2 miles)
• Walgreens (6.5 miles)

Physicians

• Healing Hearts, P.A. (2.7 miles)
• Specialists in Women's Care - KCK (3.3 miles)
• Miracle-Ear Hearing Aid Center (3.3 miles)
• Women's Clinic Associates PA (5.1 miles)
• Vibrant Health - Wyandotte Neighborhood Clinics (5.7 miles)
• Saint Luke's Primary Care–Parkville (6.3 miles)
• Brain and Mind Wellness Clinic of Parkville (7.7 miles)

Restaurants

• Freddy's Frozen Custard & Steakburgers (3.6 miles)
• Associated Wholesale Grocers (3.7 miles)
• McDonald's (4.5 miles)
• Stix (4.6 miles)
• Olive Garden (4.6 miles)
• Chick-Fil-A (4.7 miles)
• Yard House (4.7 miles)

Cafes

• Dutch Bros Coffee (4.4 miles)
• Panera Bread (4.5 miles)
• Starbucks (4.5 miles)
• Blip Roasters (7.7 miles)
• Panera Bread (8 miles)
• Filling Station Coffee (8.2 miles)
• Mildred's (8.7 miles)

Parks

• Cristhaven Park (7.5 miles)
• Garrett Park (8.1 miles)
• Antioch Park (8.7 miles)
• Bar K Dog Bar (8.8 miles)
• Washington Square Park (9 miles)

Hospitals

• Cambridge A Pre/Post (8.6 miles)

Transportation

• Amtrak Kansas City - Union Station (8.8 miles)
• KC Streetcar (8.9 miles)

Places of Worship

• Resurrection Downtown (8.9 miles)
• First Christian Church (9 miles)
• Good Shepherd Catholic Church (9.2 miles)

Theaters

• B & B Theatres (9.2 miles)
• AMC Barrywoods 24 (9.2 miles)