Victory Hills Senior Living Community
Save1900 North 70th St., Kansas City, KS 66102
For more information about senior living options: (844) 490-3973
Victory Hills is a place that draws a wide spectrum of opinions from its residents and their families. On one hand, many praise the staff and management, calling them caring, friendly, and highly dedicated. They describe the community as a welcoming environment where the people feel supported, and where the location and view can be a real bonus for a senior's quality of life. Several accounts highlight Jessica the manager as exceptionally kind and attentive, and there are affirmations from family members and even healthcare professionals who say the staff have gone above and beyond in caring for loved ones. For some, Victory Hills represents a sound, affordable option that allows an aging parent or relative to maintain independence in a comfortable setting, with reviews of pleasant apartments, useful amenities, and a generally helpful atmosphere.
Yet the other side of Victory Hills is not easy to ignore. A substantial thread of reviews paints a starkly different picture, focusing on cleanliness, maintenance failures, and a pervasive sense of neglect. In these voices, the hallways are dim and the carpet is worn and stained - soiled to the point where even frequent cleaning does not restore the impression of cleanliness. There are explicit calls for replacing the carpets, with the suggestion that the current condition may be contributing to bed bug and roach problems. The interior is described as looking like a hotel that hasn't kept up with upkeep: poor lighting, incomplete paint jobs, walls with dents or missing pieces, and a lack of a reliable cleaning regimen. The overall effect is a building that feels dingy and long overdue for a thorough refresh.
The exterior and shared spaces are described with equal gravity. Reviewers report a carport falling apart, potholes, rust along the building's exterior, and even more troubling sights like dead rats and distressing litter in the parking area. The parking lot is a particular focal point for concern, with some residents recounting unsanitary scenes such as dirty underwear left in the open. The maintenance and upkeep issues extend outdoors as well, contributing to an overall impression that the property has not been thoroughly cared for in years. For prospective residents, these observations raise serious questions about safety, cleanliness, and the daily lived experience beyond the apartment walls.
Pest issues figure prominently in several of the harsher reviews. Bed bugs and roaches are repeatedly mentioned as intruders that residents feel have not been adequately addressed by staff or management. There are specific anecdotes of bites, ruined furniture, and infections attributed to pests. In the dining areas and common spaces, roaches are said to be present, and some families report that even when pests were observed in a loved one's apartment, responses from staff were insufficient. In a number of accounts, these pest problems are framed not just as nuisances, but as indicators of deeper maintenance and sanitation gaps that affect residents' health and comfort.
Despite the stern criticisms, the community does not lack positive testimonials about staff, care, and the genuine humanity of those who work there. Several reviews emphasize the kindness and compassion of the nursing- and care-related staff, with compliments from relatives who feel their loved ones receive attentive, thoughtful care. Some residents describe quick, friendly interactions with the team, and there are mentions of staff going out of their way to help with everyday needs. A number of people express that the place is well-suited for seniors who want to live in a setting where the people in charge are invested in their residents' well-being, and where strong relationships with caregivers can make a meaningful difference in daily life.
Communication and access to management emerge as a mixed theme. On the plus side, many speak of a responsive, caring team and a manager who is approachable and engaged with residents. On the downside, others describe difficulties in reaching management and frustration with scheduling or appointment-based communications. One reviewer notes the best way to connect is via email or text, suggesting that direct calls can be challenging in a busy, high-demand environment. This tension between approachable care and logistical barriers contributes to the overall sense that Victory Hills is a place with heart, but also one where organizational coordination could use strengthening.
In addition to pest and cleanliness concerns, other safety and reliability issues are raised. Specific complaints include an elevator that has been out of service for an extended period and a facility with only two elevators, one of which is reportedly functional. The fear for safety in an elderly population is palpable in some reviews, with several comments underscoring the importance of reliable elevators and accessible facilities. There are also broader concerns about theft of residents' belongings, and mentions of drug-related activity in the parking lot. A seasonal note about musty smells and a fall influx of ladybugs and flies adds a further layer to the sense that the building's ambiance can fluctuate with weather and seasons.
Taken together, the reviews depict Victory Hills as a place of real contrast: for some, a warm, supportive, and affordable senior living option that enables independence and provides genuine care from a committed staff; for others, a residence needing significant attention to cleanliness, maintenance, pest control, and safety. The common thread is that the people who live and work there care deeply about the community, even as structural and operational challenges affect the lived experience. For anyone considering moving in, weighing these varied experiences will be essential: the potential for gracious, attentive care and a beautiful, convenient setting against the realities of maintenance hurdles, pest concerns, and occasional communication gaps that paint a more complicated picture of daily life at Victory Hills.
Victory Hills Senior Living Community in Kansas City, KS is a vibrant and welcoming assisted living community that provides exceptional care and an array of amenities for its residents. Our spacious and comfortable apartments feature private bathrooms, kitchenettes, and Wi-Fi/high-speed internet access to ensure convenience and connectivity. Our dedicated staff offers housekeeping services and assistance with dressing, ensuring our residents feel comfortable and supported.
Our beautiful community boasts several amenities designed to cater to the needs and preferences of our residents. A beauty salon ensures that our residents can maintain their grooming routine without leaving the comfort of our community. Additionally, our onsite fitness room promotes physical well-being, while the wellness center provides additional support for health management. For those looking for leisure activities, our gaming room and small library offer opportunities for relaxation and entertainment.
At Victory Hills Senior Living Community, we understand the importance of nutrition and dining experiences as a key component of overall well-being. Our restaurant-style dining room serves delicious meals prepared by skilled chefs who cater to special dietary restrictions. Residents can also enjoy the option of three nearby cafes or explore the diverse culinary offerings at ten restaurants in close proximity.
We believe in fostering a vibrant social environment where residents can form meaningful connections with each other. Our resident-run activities encourage engagement and camaraderie among residents, while planned day trips provide opportunities for exploration outside our community. Additionally, concierge services are available to assist with any personal needs or inquiries.
Living at Victory Hills also ensures easy access to essential services within the immediate vicinity. There are five pharmacies located nearby to conveniently meet medication needs. In case of medical emergencies or routine check-ups, three physicians practicing in close proximity offer accessible healthcare options.
Victory Hills Senior Living Community is dedicated to providing personalized care services tailored to each resident's unique needs. From assistance with dressing to transportation arrangement for appointments or outings, our caring staff is committed to ensuring comfort and convenience for all residents.
Come visit us today at Victory Hills Senior Living Community and experience the warmth, comfort, and exceptional care that we provide.
Victory Hills Senior Living Community is located at 1900 North 70th St., Kansas City, KS 66102 in Wyandotte County, Kansas
Victory Hills Senior Living Community on seniors.fyi includes 8 photos including images showing building, trees, outdoor, urban, interior, landscaping, nature, windows, and more.
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