The Piper

Pros

• The staff at The Piper is caring and provides personalized attention, keeping families updated on their loved ones' care.
• Residents have access to a variety of engaging activities, including live entertainment and arts & crafts, which promotes joy and laughter.
• Many families feel welcomed to participate in activities with their loved ones, creating a sense of community.
• The facility is clean, well-maintained, and offers good food options.
• Staff members are praised for their professionalism, kindness, and willingness to go above and beyond for residents.
• Families appreciate the quick response times for care and the thoroughness with which staff address residents' needs.
• Overall experiences have been positive, with several recommending The Piper to other families seeking assisted living solutions.

Cons

• The nursing care and organization are not the greatest, and they struggle with food quality.
• The cleanliness of the father's room is inconsistent, with the bathroom often not cleaned properly.
• Staff does not always follow instructions regarding residents' needs or abilities, leading to a lack of adequate care.
• There are issues with communication among staff members, resulting in delays in medical treatment and response times.
• The facility lacks sufficient activities for residents, leading to boredom and insufficient social engagement.
• A resident had severe issues with the call button for help, causing delays in receiving assistance during critical times.
• Some staff members are perceived as unfriendly or unprofessional, affecting the overall experience for residents and families.
• There was disappointment regarding the supervision by night/weekend staffing that contributed to a fall incident.

Review

The Piper, an assisted living community, has garnered a diverse range of reviews reflecting the experiences of families and residents. Many reviewers highlight the warm and welcoming atmosphere created by the staff. A common theme is the initial comfort and reassurance provided during the admission process; families often felt confident that their loved ones would receive proper care. The director and sales coordinator were noted for making first impressions positive, leading many to believe that their family members were in safe hands.

However, as time went on, some families experienced inconsistencies in the quality of care. While several reviewers praised the caring nature of certain staff members, others encountered problems with staffing levels and supervision, particularly on weekends and nights. One family recounted a distressing incident involving a fall that resulted in serious injury to their loved one. They expressed concern over what they perceived as lapses in care during those critical hours when attention should have been unwavering. Such mixed experiences suggest there may be areas needing systematic improvement.

Food quality was another point of contention among reviewers. Some families voiced satisfaction with meal offerings while others felt that both food quality and preparation fell short of expectations. Complaints about cleanliness also surfaced; reports indicated that rooms, bathrooms, and common areas sometimes lacked thorough upkeep. This inconsistency in hygiene practices left some residents feeling uncomfortable in their living spaces.

Communication within The Piper also emerged as an area ripe for enhancement. Although many appreciated friendly staff interactions, there were challenges reported regarding timely responses from caregivers or administrative personnel when enacting changes or following up on requests. Delays in medical treatment coordination contributed to feelings of frustration among families seeking more proactive care strategies for their loved ones.

Despite these concerns, several reviewers pointed out that certain activities offered at The Piper enriched residents' lives significantly. Family members described engaging programs like live entertainment and arts & crafts that seemed to rejuvenate their loved ones by providing social engagement opportunities—a stark contrast to previous experiences where isolation was prevalent at home. Feedback reflected a blend of gratitude for various activities tailored to enhance mental well-being alongside a desire for even more extensive programming options.

Overall sentiments vary greatly depending on individual experiences within this community setting. Several families reiterated their willingness to recommend The Piper based on positive interactions with specific staff members who demonstrated genuine compassion towards residents’ needs. However, crucial improvements are needed around consistency in care delivery, communication channels between staff and families, food service quality, and routine cleanliness standards throughout the facility to solidify these favorable impressions into concrete recommendations moving forward. As prospective residents consider placements at The Piper or similar facilities, these reflections serve as valuable insights into navigating such life-changing decisions for aging loved ones.

This part of Kansas City, Kansas is a vibrant and diverse community with a variety of amenities to offer. With several physicians specializing in women's health nearby, as well as pharmacies and hospitals within a short distance, you can rest assured that your healthcare needs will be well taken care of. In terms of dining options, you have a range of choices from fast food to sit-down restaurants such as Panda Express and Olive Garden. There are also cafes like Starbucks and Panera Bread for your coffee fix. If you enjoy outdoor activities, there are several parks in the area including Shawnee Mission Park for leisurely walks or picnics. Additionally, there are places of worship nearby for spiritual fulfillment. Overall, this neighborhood provides convenience and access to essential services for seniors looking for a comfortable living environment.

Physicians

• Women's Clinic Associates PA (0.3 miles)
• Miracle-Ear Hearing Aid Center (2.5 miles)
• Specialists in Women's Care - KCK (2.5 miles)
• Healing Hearts, P.A. (2.7 miles)
• Physician Resources (4.6 miles)
• Women's & Family Care (8.5 miles)
• Mid-America Physicians Chartered (8.7 miles)

Restaurants

• Panda Express (0.6 miles)
• Whataburger (0.7 miles)
• Chick-Fil-A (0.8 miles)
• Yard House (0.8 miles)
• Jazz A Louisiana Kitchen (0.8 miles)
• Olive Garden (0.9 miles)
• Hooters (0.9 miles)

Pharmacies

• Ks Lot Walmart 1151 (0.6 miles)
• Walgreens (3.7 miles)
• Hen House Market (4 miles)
• CVS Pharmacy (4.2 miles)
• Walgreens (4.5 miles)
• The Medicine Store Basehor (5.2 miles)
• DeGoler Pharmacy (5.6 miles)

Cafes

• Starbucks (0.9 miles)
• Panera Bread (1 miles)
• Dutch Bros Coffee (1.1 miles)
• Ten & Two Coffee Bar (6 miles)
• Panera Bread (10.8 miles)
• Starbucks (11.7 miles)
• Filling Station Coffee (11.8 miles)

Places of Worship

• First Christian Church (5.4 miles)
• Mill Creek Community Church (10.1 miles)
• Southern Heights United Methodist Church (10.7 miles)
• Good Shepherd Catholic Church (11.1 miles)
• Church of the Open Door (11.2 miles)
• Lenexa Baptist Church (11.8 miles)

Parks

• Garrett Park (6.1 miles)
• Cristhaven Park (10.2 miles)
• Shawnee Mission Park (10.6 miles)
• Shawnee Mission Dog Park (10.9 miles)

Theaters

• B & B Theatres (9.9 miles)

Hospitals

• Dwight D. Eisenhower VA Medical Center (10.6 miles)
• Leavenworth VA Hospital (10.8 miles)
• Saint John Hospital Womens Center Center (11 miles)