Rock Creek Senior Living

Pros

• The staff at Rock Creek Senior Living is described as friendly, courteous, and caring, creating a welcoming atmosphere for residents and their families.
• Residents appreciate the spacious and clean apartments, which exceed their expectations in terms of size and modernity.
• The dining experience is highlighted as enjoyable, with tasty meals that cater to various dietary needs and preferences.
• Many visitors note the variety of activities available, fostering social engagement and keeping residents active and involved.
• The medical staff on-site provides attentive care, promptly addressing health concerns and ensuring residents receive appropriate medical attention.
• Family members commend the facility for its cleanliness and the helpfulness of the sales staff during tours.
• Residents feel comfortable voicing concerns to management, indicating a responsive leadership team dedicated to resident satisfaction.
• The community's location is appreciated for its cleanliness and pleasant surroundings, contributing to a positive living environment!

Cons

• The facility was understaffed and did not follow through on care promises during weekends, leading to dissatisfaction with the level of support provided.
• There were complaints about the significant increase in care fees, making it unaffordable for many residents.
• Communication from the executive team was poor, with slow response times causing frustration among families.
• There seemed to be a high turnover of staff, including directors, which resulted in inconsistencies in care and services offered.
• Some residents did not take advantage of available activities or dining options, leading to feelings of isolation or unhappiness with their experience at the facility.
• The dining experience had inconsistencies in meal quality and variety, leaving some residents dissatisfied with their options.
• Residents expressed concerns that they had not seen a doctor as promised, leading to confusion about healthcare provisions within the facility.
• One review indicated that despite staff being friendly and caring, the overall focus of the management appeared to be more on profits than on resident care.

Review

Rock Creek Senior Living has garnered a multitude of reviews that reflect the varied experiences of residents and their families. Many individuals express a positive sentiment toward the facility, highlighting friendly and responsive staff who are committed to creating a welcoming environment. Visitors often cite the helpfulness and thoughtfulness of staff members like Ashley, who have made them feel treated like family from the moment they stepped through the door. The community is marked by cleanliness, modern amenities, and a spacious layout that makes Rock Creek an attractive option for potential residents. Families appreciate the flexible dining options available throughout the day, allowing residents to eat at their convenience without strict set mealtimes.

The reviews also emphasize the quality of food served at Rock Creek Senior Living, with many praising it as tasty and accommodating various dietary needs. Residents enjoy meals offered in a communal setting or can take advantage of a 24-hour ala carte option if hunger strikes outside regular dining hours. Activities abound for those who seek engagement; residents can participate in an array of social events or outings such as shopping trips and movie nights. The overall atmosphere within the community appears vibrant and active, which is reassuring for families entrusting their loved ones to assisted living care.

However, some reviews present concerns regarding staffing levels and management continuity. Several reviewers voiced frustrations about understaffing during weekends that led to inadequate attention to residents’ needs. One individual recounted their negative experience following their mother's admission when expected levels of care were not met due to perceived staffing shortages. This lack of support ultimately contributed to serious health complications that necessitated hospitalization. Such experiences serve as cautionary tales for prospective residents or families considering Rock Creek Senior Living; they underscore the importance of monitoring loved ones closely after transitioning into assisted living environments.

Communication appears to be another area needing improvement; instances were noted where follow-through on promises related to care was inconsistent or insufficiently addressed due to changes in management personnel. Some reviews pointed out that decisions made by executive team members did not always align with resident expectations or needs—a situation compounded by high turnover rates among directors since late last year. This instability may lead families to feel uncertain about long-term care commitments at Rock Creek.

Despite these criticisms, several reviews highlight positive interactions with medical staff at Rock Creek Senior Living who seem attentive and responsive when addressing healthcare concerns. Prompt action taken during medical emergencies has garnered praise from family members who value timely intervention when needed most—one reviewer specifically noted how quickly staff responded when their loved one suffered a fall needing emergency attention.

Ultimately, while many find solace in knowing their loved ones are in capable hands at Rock Creek Senior Living—with its range of amenities, activities fostering social connections, and dedicated caregivers—there remains skepticism rooted in inconsistent staffing levels and management practices affecting overall quality assurance within the community. Ensuring adequate care seems paramount to all seeking placement for family members; thus constant vigilance around these issues is recommended until stability improves across shifts at this senior living facility.

This part of Ankeny, Iowa offers a variety of healthcare options for seniors including eye care, hearing doctors, dermatology services, and cardiovascular specialists. The proximity to pharmacies such as CVS and Walgreens provides convenient access to medications and healthcare supplies. In addition, there are multiple restaurants and cafes nearby for dining options. The area also features several parks for outdoor recreation and relaxation. With theaters like B&B Theater And B-Roll offering entertainment options as well, seniors in this area have plenty of activities to enjoy. Overall, this part of Ankeny provides a well-rounded community with essential services for senior living.

Physicians

• Eye Care Of Iowa Pc - Ankeny (1.9 miles)
• Iowa Health Physicians & Clinics (2.4 miles)
• Acute Care (2.5 miles)
• World Of Vision (2.6 miles)
• Hearing Doctors Of Iowa (2.6 miles)
• Southard Nicholas Dr Iowa Clinic Cardiovascular Services Ankeny (2.7 miles)
• Skin Solutions Dermatology, A Forefront Dermatology Practice (2.7 miles)

Restaurants

• Yankee Clipper (2 miles)
• Magees Irish Pub & Eat (2.2 miles)
• Whiskey River Ankeny (2.2 miles)
• Sonic Drive-In (2.5 miles)
• Taco Bell (2.5 miles)
• Cabaret Bar & Patio (2.7 miles)
• Arby's (3.3 miles)

Theaters

• B&B Theater And B-Roll (2 miles)
• B&B Theatres Ankeny 12 & B-Roll Bowling (3.5 miles)
• Flix Brewhouse Des Moines (7.8 miles)

Parks

• Georgetown Park (2.3 miles)
• Terra Park (6 miles)
• Lions Park (7.9 miles)
• Jester Park Nature Center (8.2 miles)

Cafes

• Starbucks (2.3 miles)
• Main Street Cafe & Bakery (2.4 miles)
• Starbucks (2.5 miles)
• Starbucks (3.8 miles)
• Panera Bread (3.9 miles)
• Starbucks (7.7 miles)
• Panera Bread (9.3 miles)

Pharmacies

• CVS Pharmacy (2.4 miles)
• Walgreens (2.4 miles)
• UnityPoint Health - Des Moines: Ankeny Medical Park Pharmacy (2.9 miles)
• Mercy Pharmacies (3 miles)
• Merwin Ltc Pharmacy (3.7 miles)
• Target Pharmacy (4 miles)
• CVS Pharmacy (4 miles)

Places of Worship

• Saylorville Baptist Church (4.2 miles)

Hospitals

• Mercy Franklin Center (8.9 miles)