A Plus Home Care Services - Ankeny, IA

Pros

• The management team is highly motivated to enhance their communication skills and staff scheduling.
• Staff members are determined to ensure that no resident is left alone due to an absence of another staff member during their shift.

Cons

• The staff lacks effective communication and scheduling skills, leaving our loved one alone during their shift.
• Their inability to properly communicate and schedule with staff results in our loved one being left unattended.
• Poor communication and scheduling practices leave our loved one isolated during their shift.
• Our loved one often finds themselves alone due to the staff's inadequate communication and scheduling.
• The lack of proper communication and scheduling from the staff frequently leaves our loved one without any assistance.

Review

Enhancing Communication and Staff Scheduling Vital for Improved Care

In recent customer reviews, concerns have been raised regarding the communication and scheduling issues within our loved ones' care facility. It is essential to address these matters promptly and effectively to ensure that our cherished family members receive the care they deserve. By improving communication channels and establishing a reliable staff scheduling system, we can prevent situations where residents are left unattended due to staff shortages.

One of the issues highlighted by reviewers is the lack of proper communication between facility management and staff members. Clear and consistent communication is crucial for effective teamwork within any caregiving environment. By ensuring that all employees are well-informed about their responsibilities, shifts, and updates on resident conditions, it becomes easier to avoid situations where individuals are left unattended during their shifts.

A related concern expressed by reviewers pertains to the scheduling of staff members. When an employee is unable to fulfill their assigned shift, it can result in a loved one being left alone without proper assistance or supervision. This could be particularly distressing for residents who rely heavily on caregivers for daily activities such as bathing, medication management, and mobility support. Implementing measures such as backup staffing options or creating a contingency plan for unexpected absences can help alleviate this issue.

To tackle these challenges effectively, it is imperative for management to prioritize open lines of communication with both staff members and residents' families. Regular team meetings should be held to discuss any concerns or challenges faced by caregivers while also considering feedback from family members regarding their loved ones' needs. This collaborative approach will foster an environment where issues can be addressed promptly, leading to improved overall care.

Furthermore, technological advancements can greatly aid in enhancing communication within the facility. Utilizing modern tools such as messaging apps or specialized software platforms can facilitate seamless information exchange between management and employees. Such applications could be utilized to disseminate important updates, notify staff of schedule changes, or quickly address any urgent concerns, ensuring that everyone remains on the same page.

In addition to improving communication and scheduling processes, it is vital to prioritize adequate training and supervision for all staff members. By equipping caregivers with the necessary skills and knowledge required to provide exceptional care, resident safety and well-being can be maximized. Regular performance assessments coupled with ongoing professional development opportunities will ensure that staff members remain up-to-date with best practices in caregiving.

In conclusion, addressing concerns related to communication and scheduling within our loved ones' care facility is crucial for their overall well-being. By implementing effective strategies such as improved communication channels, reliable staff scheduling systems, technological tools, and robust training programs, we can create an environment where residents receive the high-quality care they deserve. Working collaboratively with both staff members and family members will help foster a stronger sense of trust while ensuring that our loved ones are never left unattended or unsupported.

This area of Ankeny, Iowa offers a range of healthcare services, with several physicians' offices nearby specializing in eye care, cardiovascular services, orthopedics, and more. There are also pharmacies within a short distance for convenient access to medications. In terms of recreation and dining options, there are theaters where you can catch a movie or bowling game, as well as various restaurants ranging from casual fast food to sit-down establishments like Olive Garden. If you enjoy coffee or tea, there are multiple cafes including Starbucks and Panera Bread. Additionally, there are several parks within a few miles for outdoor activities and places of worship such as Saylorville Baptist Church for spiritual support. For any medical emergencies, Mercy Franklin Center is located within a reasonable driving distance at 8.1 miles away. Overall, this part of Ankeny provides convenient access to essential services and amenities that may be appealing for senior living options.

Physicians

• Eye Care Of Iowa Pc - Ankeny (0.2 miles)
• World Of Vision (1.2 miles)
• Hearing Doctors Of Iowa (1.2 miles)
• Southard Nicholas Dr Iowa Clinic Cardiovascular Services Ankeny (1.2 miles)
• Iowa Health Physicians & Clinics (1.9 miles)
• Iowa Orthopedics (2 miles)
• Iowa Orthopedic - Kurt A Smith Do (2 miles)

Theaters

• B&B Theater And B-Roll (0.3 miles)
• B&B Theatres Ankeny 12 & B-Roll Bowling (1.9 miles)
• Flix Brewhouse Des Moines (7.3 miles)
• Cinemark Altoona And Xd (8 miles)

Restaurants

• Magees Irish Pub & Eat (0.5 miles)
• Whiskey River Ankeny (0.6 miles)
• Yankee Clipper (1 miles)
• Sonic Drive-In (2 miles)
• Taco Bell (2.1 miles)
• Olive Garden (2.2 miles)
• Maid-Rite (2.2 miles)

Cafes

• Starbucks (1 miles)
• Main Street Cafe & Bakery (1.1 miles)
• Starbucks (1.7 miles)
• Starbucks (2.2 miles)
• Panera Bread (2.3 miles)
• Starbucks (7.2 miles)

Pharmacies

• CVS Pharmacy (1.5 miles)
• Walgreens (1.8 miles)
• Mercy Pharmacies (2 miles)
• Merwin Ltc Pharmacy (2.2 miles)
• Target Pharmacy (2.4 miles)
• CVS Pharmacy (2.4 miles)
• Walgreens (2.4 miles)

Parks

• Georgetown Park (2.4 miles)
• Terra Park (5.9 miles)
• Lions Park (7.6 miles)

Places of Worship

• Saylorville Baptist Church (2.9 miles)

Hospitals

• Mercy Franklin Center (8.1 miles)