410 North West Ash Drive, Ankeny, IA 50023
For more information about senior living options: (844) 490-3973
Sunny View staff are amazing, compassionate, and caring. The activities department, nursing department, and dining are beyond compare. The staff, PT, meals, and other services went above and beyond expectations. Sunny View is an amazing place to work. The facility is a top-notch senior care facility. The staff are very friendly and helpful. The residents seem to love it. The facility has made several good improvements over the past year.
The reviewers claim the staff are abusive and the facility operates under subpar standards, not recommended. They allege neglect and abuse, including a nurse overdosing insulin and a CNA being allowed to abuse residents. They report Medicare billing issues, with thousands billed beyond insurance despite assurances of no extra expenses. They describe the environment as dirty and unsanitary, with yellow cracked walls, chipped paint, flies, bad smells, and cramped rooms. They accuse management of rudeness and a lack of compassion, with poor communication and failure to check on patients. They say families must fight to visit loved ones and may need to involve the state board or pursue legal action.Sunny View Care Center in Ankeny is best suited for families seeking skilled rehabilitation and an active daily program for a loved one who responds well to structured therapy and a lively activity calendar. Residents who benefit from steady nursing support, clear recovery goals after surgery, and staff who consistently demonstrate care day to day tend to do well here. Those with a high demand for flawless cleanliness, transparent pricing, and a uniformly respectful culture across all shifts should consider alternatives. If nonnegotiables include immaculate environment and consistently predictable service, this facility warrants cautious comparison with other options.
On the upside, the rehab and therapy elements are repeatedly cited as dependable strengths. Families and residents describe tangible progress after physical therapy, with nurses and aides who are professional and approachable. The staff who communicate changes in condition reliably, and the activities team keeps residents engaged, which can lift mood and support recovery. The care ecosystem - when functioning well - offers a combination of clinical attention and meaningful daily structure that accelerates rehabilitation and preserves dignity.
Yet a heavy cloud of concerns colors the overall picture. Reports of alleged neglect and abuse, including a CNA accused of harming residents and a nurse implicated in insulin overdoses, surface repeatedly and cannot be dismissed. Billing disputes and inconsistent information about costs create real anxiety for families planning long-term care finances. Cleanliness and comfort are also flagged as problematic at times: cracked paint, cramped rooms, odors, flies, and pest concerns contribute to a sense that basic hygiene and upkeep are not consistently maintained. Management is criticized as unresponsive or brusque, and several accounts describe delays in transfers or discharge decisions tied to Medicare billing practices. These are not fringe complaints; they point to patterns that demand serious scrutiny.
Given these dynamics, the pros and cons must be weighed with care. For residents who require post-acute rehab and who can secure a written, enforceable commitment to strong therapy and attentive caregiving, Sunny View's strengths can offset certain risks. The decisive caveat is the severity and frequency of alleged safety lapses and billing ambiguities. The prudent approach is to insist on written cost estimates, explicit medication and transfer policies, and direct conversations with leadership before committing. If persistent red flags remain, pursuing alternatives with clearer safety records and consistent care practices is advisable.
Facility conditions matter almost as much as clinical outcomes. The mixed audit trail - some reviewers praising cleanliness in certain areas and others describing pervasive sanitation concerns and cramped rooms - means prospective families must verify space, roommate arrangements, and privacy terms in writing. Infection-control practices should be observable and explained, not assumed. Communication quality also varies: some families report timely updates, while others feel sidelined when concerns arise. The best course is to secure a formal, goal-driven care plan, regular progress notes, and a clearly defined escalation path for issues so problems do not linger unaddressed.
In total, Sunny View presents a bifurcated profile: capable rehab services and many staff who genuinely care, alongside recurrent questions about safety, accountability, and environment. It is not a one-size-fits-all option. For families prioritizing robust therapy and active engagement, a careful, documented evaluation can yield a favorable outcome if safety and billing transparency are secured up front. For those where abuse concerns, opaque pricing, or unsatisfactory cleanliness are nonnegotiables, moving to stronger alternatives is prudent. Begin with a structured tour, demand written cost guidance, and probe for third-party insights or state resources to verify safety and quality before making a final commitment.
94 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Des Moines International (14 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Sunny View Care Center located in Ankeny, IA is an exceptional assisted living community that offers a wide range of amenities and care services to cater to the unique needs of its residents.
Residents can take advantage of the on-site beauty salon to pamper themselves or enjoy their favorite TV shows through the cable or satellite TV services provided. Community operated transportation is available to ensure that residents have easy access to nearby destinations.
The computer center is equipped with modern technology for residents to stay connected with their loved ones and engage in online activities. The dining room offers restaurant-style dining where delicious and nutritious meals are served. For those who prefer some privacy, fully furnished apartments with kitchenettes and private bathrooms are available.
Sunny View Care Center aims to promote an active lifestyle among its residents by providing various facilities such as a fitness room, gaming room, garden, and outdoor space. Additionally, there is a small library for book lovers to indulge in their passion. Telephone service allows residents to stay connected with friends and family.
Transportation arrangement services are available both for non-medical purposes and for scheduled doctors appointments, ensuring convenient mobility for residents. The wellness center offers programs dedicated to maintaining mental well-being.
For individuals who require assistance with daily activities or personal care, 24-hour call system and supervision are available, along with assistance in bathing, dressing, and transfers. Medication management services ensure that medications are properly administered. Special dietary restrictions including diabetes diet can be accommodated.
In terms of leisure activities, Sunny View Care Center provides concierge services and planned day trips for residents' enjoyment. Resident-run activities encourage social interaction among peers while scheduled daily activities offer opportunities for engagement.
The community also boasts a convenient location with several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and theaters nearby.
With its comprehensive range of amenities and care services,
Sunny View Care Center strives to provide a supportive environment where residents can lead a fulfilling and independent life.
Sunny View Care Center - Ankeny is located at 410 North West Ash Drive, Ankeny, IA 50023 in Polk County, Iowa
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