Information last verified:
410 North West Ash Drive, Ankeny, IA 50023
For more information about senior living options: (844) 490-3973
Sunnyview Care Center truly feels like a home, not just a nursing facility. The staff are incredibly caring, patient, and attentive, treating residents with genuine kindness and respect. There are always fun and engaging activities going on, which keeps residents active and happy. The environment is welcoming, comfortable, and feels like a close-knit community. Knowing that loved ones are cared for so thoughtfully brings real peace of mind. The staff at Sunnyview is top notch. Sunnyview is a great place to have a loved one; the staff are amazing, compassionate, and caring. The activities, nursing, and dining are beyond compare at Sunnyview. Best nursing home around! Great care, great people, and great food. Sunnyview is a great place to be for rehab. Beautiful place, atmosphere, wonderful residents, and staff that give genuine care.
The facility is dirty and poorly maintained, with yellow cracked walls, chipped paint, small rooms, and flies. Some reviewers report abusive or uncaring staff and subpar standards of care. There are accounts of neglect, including residents not receiving timely baths or meals and infrequent bed checks. Management is described as rude and unsympathetic, especially in end-of-life care. Billing and insurance practices are problematic, with invoices for thousands of dollars after assurances that there would be no extra expenses. There are severe abuse allegations, including a nurse overdosing a resident with insulin and a CNA considered abusive. Several reviewers label the facility as the worst place to send a loved one and say they would not recommend it.Sunny View Care Center in Ankeny is best suited for families seeking a genuinely home-like atmosphere where compassionate, attentive staff support a robust rehab program and a lively activity calendar. It works well for residents who value daily engagement, social connection, and the reassurance that staff respond with patience and respect. The environment should feel welcoming and familiar, with a sense of community that extends to families who want regular updates and clear lines of communication. Those who thrive on a bright, community-driven vibe with frequent events and meaningful interactions will likely find Sunny View a strong match. However, this community may not be the best fit for families that require ironclad assurances on routine cleanliness, perfectly consistent staffing, or flawless billing transparency without any friction.
The strongest, most repeatable positives center on care that feels personal and committed. Families consistently note staff who are genuinely caring, patient, and approachable, contributing to a day-to-day tone that many residents experience as homelike rather than clinical. The rehab program frequently earns praise, with residents and families reporting effective physical therapy and occupational therapy that support recovery and functional improvements. The activity lineup, games, social events, and diverse engagement options, helps residents stay active, connected, and mentally engaged, which translates into better mood and participation. Food quality is repeatedly cited as a plus, reinforcing overall satisfaction when meals align with individual preferences. In this framework, Sunny View proves its value through the consistency of frontline care and the palpable warmth of those delivering it.
A subtler but meaningful advantage lies in how the operation is run at the ground level. Reviews highlight a visible commitment from staff across departments, including housekeeping, dining, nursing, and therapy, with many caregivers described as devoted and diligent. The sense that management and corporate involvement support both residents and staff is a differentiator that translates into more coordinated care, fewer service gaps, and a culture that values review-based improvement. For families seeking reassurance about ongoing attention to a loved one’s changing needs, these factors, when functioning well, provide a sturdy backbone for daily life: timely communication about changes, proactive handling of rehab milestones, and a generally cordial atmosphere that makes visitors feel welcome. The combination of clinical capability and human warmth makes Sunny View compelling for those prioritizing relationship-based care.
Yet there are serious concerns echoed by several reviewers that cannot be dismissed. A subset of messages paints a troubling picture: allegations of neglect and abuse, inconsistent supervision, and troubling safety lapses. Billing and administrative communication emerge as a recurrent pain point, with calls for clearer, upfront cost information and more transparent financial discussions. Recollections of extreme cleanliness issues, claims of dirty rooms, odors, pest problems, and inadequate response to basic needs, create significant red flags for families evaluating long-term placement. The most alarming notes describe abrupt or dismissive behavior from some staff and administrators, including barriers to essential family access and questions about accountability when problems arise. Taken together, these reports indicate a spectrum of care experiences, with the strongest care paired alongside episodes that raise legitimate safety and trust concerns.
In weighing the pros against the cons, the core value proposition remains clear: Sunny View can deliver a high-quality, rehab-focused, community-driven living experience when the frontline team is operating at its best. The decisive offset comes when the care culture is consistently person-centered, the rehab outcomes stay measurable, and the atmosphere remains consistently engaging and welcoming. But the downsides cannot be brushed aside; if wellness lapses, cleanliness concerns, or opaque financial practices persist, they undermine the very trust families need when entrusting care to a facility. For families prioritizing intense rehab momentum, attentiveness to daily routines, and a strongly social environment, Sunny View can outpace its flaws, provided management remains responsive and the operating gaps are addressed promptly and transparently. For those who cannot tolerate recurring warnings about cleanliness, staffing inconsistency, or billing surprises, alternatives deserve serious consideration.
Actionable next steps for a decision-ready visit are essential. Demand a candid, written overview of all anticipated costs, including any potential charges beyond insurance coverage, with an explicit discharge-and-financial plan up front. Request a tour that includes conversations with frontline staff, therapists, and the activities team, and insist on speaking with a supervisor about any past incidents or complaint history. Bring concrete questions about room quality, pest control, routine housekeeping, and response times to urgent resident needs, and ask for recent state inspection reports and any corrective action plans. Finally, test the environment by speaking with current residents and family members about day-to-day responsiveness, meal satisfaction, and the consistency of care across shifts. In sum, Sunny View is a compelling option for families who can navigate the billing and cleanliness questions with due diligence, and who prize a warm, activity-rich setting with strong rehab potential. For those who prioritize rigorously immaculate environments, unambiguous financial transparency, and uniformly flawless daily care, there are alternatives that may align more closely with those expectations.
94 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Des Moines International (14 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Sunny View Care Center located in Ankeny, IA is an exceptional assisted living community that offers a wide range of amenities and care services to cater to the unique needs of its residents.
Residents can take advantage of the on-site beauty salon to pamper themselves or enjoy their favorite TV shows through the cable or satellite TV services provided. Community operated transportation is available to ensure that residents have easy access to nearby destinations.
The computer center is equipped with modern technology for residents to stay connected with their loved ones and engage in online activities. The dining room offers restaurant-style dining where delicious and nutritious meals are served. For those who prefer some privacy, fully furnished apartments with kitchenettes and private bathrooms are available.
Sunny View Care Center aims to promote an active lifestyle among its residents by providing various facilities such as a fitness room, gaming room, garden, and outdoor space. Additionally, there is a small library for book lovers to indulge in their passion. Telephone service allows residents to stay connected with friends and family.
Transportation arrangement services are available both for non-medical purposes and for scheduled doctors appointments, ensuring convenient mobility for residents. The wellness center offers programs dedicated to maintaining mental well-being.
For individuals who require assistance with daily activities or personal care, 24-hour call system and supervision are available, along with assistance in bathing, dressing, and transfers. Medication management services ensure that medications are properly administered. Special dietary restrictions including diabetes diet can be accommodated.
In terms of leisure activities, Sunny View Care Center provides concierge services and planned day trips for residents' enjoyment. Resident-run activities encourage social interaction among peers while scheduled daily activities offer opportunities for engagement.
The community also boasts a convenient location with several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and theaters nearby.
With its comprehensive range of amenities and care services,
Sunny View Care Center strives to provide a supportive environment where residents can lead a fulfilling and independent life.
Sunny View Care Center - Ankeny is located at 410 North West Ash Drive, Ankeny, IA 50023 in Polk County, Iowa
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