Residents and families frequently describe the staff as caring and responsive.
Many reviewers describe warm, attentive care and say staff take time to help with day-to-day needs, therapy, and follow-ups. Several also highlight direct responsiveness, like communicating changes or spending extra time when someone feels anxious or unwell. A smaller set of reviews are sharply negative, describing rude management, neglect, or unsafe care outcomes.
common9 reviews mention this
Activities keep people engaged
Residents are kept busy with a steady mix of activities.
Reviewers often mention scheduled activities and social events, describing them as engaging and helpful for staying active. Several mention entertainment or day trips as highlights, and others say there are options to join if residents choose to be involved. The community also appears to support ongoing activity programming, including resident-run activities and planned group outings.
common7 reviews mention this
Dining quality comes up often
Meals are consistently discussed, with many residents calling them good or exceptional.
Multiple reviews praise meal quality, describing the food as beyond exceptional, really good, or good overall. Reviewers also mention that dining meets different needs, including dietary preferences or restrictions. The community offers restaurant-style dining and lists diabetes diets and special dietary restrictions as part of the dining approach.
caveat4 reviews mention this
Condition and cleanliness concerns recur
A subset of reviews raise serious cleanliness and condition concerns.
Some reviews criticize the physical condition, including reports of dirtiness, odors, flies, and rooms that did not feel clean. There are also concerns raised about pests and about residents not being cared for as expected around hygiene. While a number of other comments describe the building as clean, the negative reports are specific and severe.
caveat3 reviews mention this
Billing and insurance issues raise alarms
Several reviews describe problems or surprises related to billing and coverage.
A recurring complaint is difficulty getting insurance-related steps handled correctly, with families describing paperwork delays or denials that affect transfers or expectations. One review also describes an invoice arriving months after a stay with claims of no expenses beyond insurance initially being communicated. Another review alleges Medicare-related issues being used as a reason not to move a resident, despite ongoing collection of a check.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
94 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Des Moines International (14 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Restaurants
Yankee Clipper (0.4 miles)
Sonic Drive-In (0.8 miles)
Taco Bell (1 miles)
Cabaret Bar & Patio (1.4 miles)
Arby's (1.5 miles)
Magees Irish Pub & Eat (1.6 miles)
Guadalajara Mexican Restaurant (1.6 miles)
Cafes
Starbucks (0.6 miles)
Starbucks (2.2 miles)
Starbucks (2.3 miles)
Main Street Cafe & Bakery (2.3 miles)
Panera Bread (2.5 miles)
Starbucks (8.5 miles)
Pharmacies
CVS Pharmacy (0.6 miles)
Walgreens (0.7 miles)
Mercy Pharmacies (1.2 miles)
UnityPoint Health - Des Moines: Ankeny Medical Park Pharmacy (1.8 miles)
Merwin Ltc Pharmacy (2.1 miles)
Target Pharmacy (2.5 miles)
CVS Pharmacy (2.5 miles)
Physicians
Iowa Health Physicians & Clinics (0.7 miles)
Acute Care (1 miles)
Iowa Orthopedics (1.2 miles)
Iowa Orthopedic - Kurt A Smith Do (1.2 miles)
Capital Orthopaedics (1.2 miles)
Eye Care Of Iowa Pc - Ankeny (1.3 miles)
Skin Solutions Dermatology, A Forefront Dermatology Practice (1.4 miles)
Seniors benefit from ride-hailing services like Uber and Lyft, which provide convenient and accessible transportation options that promote independence and social engagement, while addressing mobility challenges. These platforms have adapted to meet senior needs with user-friendly features and safety measures, although costs can be a concern; community programs may help subsidize rides for older adults.
The guide outlines the eligibility criteria for home health care services, emphasizing clinical requirements, insurance options, and application processes. It distinguishes between Medicare's strict and Medicaid's flexible qualifications while addressing challenges families may face in securing necessary care at home.
Elder abuse affects many older adults worldwide and includes physical, emotional, neglectful, and financial harm, with about one in six individuals over 60 experiencing abuse annually. Prevention and intervention strategies focus on awareness, support for caregivers, and mandatory reporting, while recovery necessitates comprehensive support for both physical and emotional needs.
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