Suites of Ankeny
Save420 North West Ash Drive, Ankeny, IA 50023
For more information about senior living options: (844) 490-3973
Suites of Ankeny is best suited for seniors who want a polished, social, activity-rich environment and place a premium on comfortable living spaces, good meals, and an attractive setting. The facility reads as well maintained, with generously sized rooms and appealing dining areas, and a calendar that features creative activities designed to keep residents engaged. For families who value a calm, orderly atmosphere and are comfortable engaging with staff to coordinate services, this community delivers on appearance and program structure, especially for those not requiring intensive medical monitoring.
That said, certain realities push some potential residents toward alternatives. Those who rely on a consistently responsive front desk, rapid door access, and dependable housekeeping will want to compare other options. The most troubling patterns in reviews center on unanswered phones and front door access, infrequent cleaning, and delays in assistance after a fall or an alert. If a resident needs reliable, around-the-clock oversight and immediate help on demand, the current staffing picture may feel insufficient.
On the upside, the positive aspects are tangible and meaningful. The campus is aesthetically pleasing and well maintained, with rooms that are a good size and a sense of calm throughout. Dining is a strength, with three meals daily and a dining area that residents can look forward to. Staff across the board are described as attentive and generous when reachable, and activities are creative and varied, helping residents stay socially engaged. For families prioritizing ambiance, routine meals, and an active calendar, these elements can compensate for some service gaps.
However, the most serious drawbacks are practical and concrete. Front desk and phone responsiveness appear inconsistent, sometimes leaving deliveries, mail, or visitors waiting and wondering whom to contact. Reports of limited cleaning - routinely only a couple of times per month or per eight weeks - and a lack of timely assistance after falls are red flags for anyone evaluating safety and value. The characterization of short-staffing as a root cause is common in reviews, but that admission should translate into proactive staffing plans, not just situational explanations. When residents or families must repeatedly chase answers, the experience shifts from comforting to burdensome.
Financial expectations intersect with these service realities. One review cites a monthly cost around $4,000 and ties it directly to the level of service delivered, including shower frequency, housekeeping cadence, and promptness of response. In this light, the expensive premise of comfortable living begins to fray when basic tasks are inconsistent or delayed. The pros - beauty, food quality, and program variety - retain value, but only if the team can reliably deliver core safety and maintenance tasks. Otherwise, the price point becomes hard to defend.
Prospective residents should enter with clear, written service expectations and concrete accountability measures. Request defined response times, a documented housekeeping schedule, and guaranteed front desk coverage, with contingency plans for mail and deliveries. If possible, arrange a trial period to observe real-world responsiveness and safety support. Families who prize aesthetics, structured activities, and a friendly staff will find Suites of Ankeny worth considering, provided there is confidence in the facility's plan to shore up staffing gaps. For those needing steady, hands-on supervision and unfailing accessibility, exploring other communities that emphasize staffing and rapid assistance will likely yield a more consistently reassuring experience.
Suites of Ankeny in Ankeny, IA is an assisted living community that offers 2-bedroom apartments for comfortable and independent living. They provide a range of care services including Independent Living, Respite Care, and a Skilled Nursing Facility.
Residents at Suites of Ankeny can enjoy numerous amenities to enhance their lifestyle. These include a beauty salon, cable or satellite TV, community-operated transportation, a computer center, dining room, fitness room, fully equipped kitchen, fully furnished apartments, a gaming room, garden area, guests allowed at mealtime, housekeeping services, kitchenette in each apartment, laundry facilities, move-in coordination assistance, outdoor space for relaxation or socializing, party space for celebrations and gatherings, private bathrooms in each apartment, respite or short-term stays offered for temporary care needs, restaurant-style dining experience with delicious meals prepared by professional staff members. Additionally they have a small library available for residents' enjoyment and telephone service in every apartment.
Transportation and parking facilities are provided including transportation arrangement for non-medical purposes as well as transportation to doctors' appointments. A wellness center is also available on-site along with Wi-Fi/ high-speed internet access throughout the community.
Care services offered at Suites of Ankeny include a 24-hour call system for emergencies or assistance requests anytime during the day or night. There is also 24-hour supervision to ensure residents' safety and well-being. Trained staff members are available to provide assistance with activities of daily living such as bathing and dressing. The community follows diabetes diet plans if required by residents and provides meal preparation and service to meet dietary needs. Medication management ensures proper administration of medications as prescribed by physicians. Mental wellness programs are also available to promote emotional well-being among residents. Physical therapy services are provided on-site to help residents maintain their mobility and physical health. Special dietary restrictions can be accommodated upon request.
Suites of Ankeny offers a vibrant social environment with various activities for residents to participate in. These include community-sponsored activities, concierge services, fitness programs, planned day trips to nearby attractions, religious services, resident-run activities where residents can organize and lead events of their interest, and scheduled daily activities for engagement and entertainment.
The community is conveniently located with several amenities nearby. There are 5 cafes, 1 park, 8 pharmacies, 12 physicians' offices, 20 restaurants, and 1 place of worship all within close proximity. Additionally, there are 2 theaters nearby for residents to enjoy movies and shows.
Suites of Ankeny provides a comfortable and supportive living environment for seniors who require assistance with daily tasks or desire a community setting with access to various amenities and care services.
Suites of Ankeny offers 1-bedroom apartments and 2-bedroom apartments.
Suites of Ankeny is located at 420 North West Ash Drive, Ankeny, IA 50023 in Polk County, Iowa
Suites of Ankeny on seniors.fyi includes 4 photos including images showing interior, television, living room, fireplace, stone wall, windows, open space, hallway, and more.
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