Harbour Manor Health & Living Community

1667 Sheridan Road, Noblesville, IN 46060

For more information about senior living options: (844) 490-3973

4.1 from 91 reviews
5 stars
65
4 stars
5
3 stars
3
2 stars
2
1 stars
16

Assisted Living Skilled Nursing Facility

Overall Review of Harbour Manor Health & Living Community

Pros

  • pro Brittany was very helpful in guiding applicants through the admissions process, generous with her time, supportive, and pleasant to work with.
  • pro The car provided to him for rehab was outstanding.
  • pro Harbour Manor is a very well-managed facility.
  • pro Brittany Jarrett, Admissions Coordinator, ensures residents' stays are pleasant and productive.
  • pro The staff at Harbour Manor genuinely care for residents.
  • pro Harbour Manor gives patients a warm welcome at admission.
  • pro Residents look forward to their respite time at Harbour Manor.
  • pro The care at Harbour Manor is attentive and responsive to residents' needs.
  • pro Harbour Manor is a great place where the staff feel like family.
  • pro The team at Harbour Manor truly cares about residents and provides a cohesive, holistic approach.
  • pro The staff and nurses are very kind, and the food is often tasty and well presented.
  • pro The rehabilitation program at Harbour Manor helped him progress quickly and go home after a week.

Cons

  • pro There was a three-hour delay in receiving pain medication on the first day.
  • pro Weekend staffing was short, leading to delays in care.
  • pro There were alleged HIPAA/privacy breaches by staff.
  • pro The food was often cold, tasteless, and not well prepared.
  • pro Staff were rude to the patient and his wife.
  • pro Rehab care was inconsistent and some days staff did not show up.
  • pro Discharge and medication management were mishandled, with missing pills and confusion over prescriptions.

Review

The collection of reflections about Harbour Manor (and the related Harbour Manor Lodge) presents a complex portrait: many residents and families speak warmly of the facility as a place of genuine care and effective support, while a substantial portion of comments raise serious concerns about staffing, responsiveness, privacy, and overall quality of care. Across the notes, there is a recurring thread of appreciation for individuals who go above and beyond, especially in the admissions process, rehabilitation services, and daily interactions with residents.

Several reviewers highlight the positive influence of specific staff members, particularly Brittany, an Admissions Coordinator who is repeatedly praised for her time, generosity, and supportive demeanor. One reviewer explicitly noted that Brittany's efforts did not secure admission but still found her to be 100% pleasant to work with and very helpful through the process. Another account lauds Brittany and another staffer, Ashley, for making a move-in and transitions smooth, while a different family member gives a shout-out to the admissions team for ensuring that a loved one's stay is as pleasant and productive as possible. In many of these remarks, the sense of warmth and welcome from the team, and the feeling that staff treat residents and families with respect and care, stands out as a defining strength of the facility.

The praise extends beyond admissions to the broader administrative and caregiving staff. Several reviews describe Harbour Manor as a well-managed facility with a caring, cohesive approach to patient care. A number of patrons note that the staff - nurses, aides, and the therapy team - are consistently kind and attentive. In some instances, families speak highly of the quality of daily life for residents: meals are described as tasty and well presented, and the environment is felt to promote comfort and dignity. The sense of family within the community - where long-standing residents and their families feel supported by a team that remembers individual needs - also recurs in multiple entries, underscoring a perception of stability and ongoing commitment.

Rehabilitation and therapy services emerge as another strong point in several accounts. One reviewer recounted a husband's total knee replacement rehabilitation, where therapy began promptly the day after surgery and continued consistently, culminating in a successful discharge home after a week. This quick progression, paired with the overall supportive atmosphere described by therapists and staff, leads the reviewer to recommend Harbour Manor for its rehabilitation program. Other testimonials echo this sentiment, with observers emphasizing positive engagement in daily activities, and staff who help residents feel capable and involved in their own care.

Yet for every thread of praise, there are substantial concerns raised by multiple reviewers. Several accounts describe frustrating experiences around medical management and responsiveness. A number of reviewers recount prolonged delays in receiving pain medications after procedures, difficulties with wound care supplies, and issues surrounding the equipment used for rehabilitation. One person recounts a sequence of problems beginning with a late pain med administration, moving through a series of equipment and bed issues, and culminating in a lack of timely follow-through after discharge. There are mentions of a "short-staffed" weekend, miscommunications with staff about medication orders, and vague or delayed responses to urgent needs. In some reviews, residents experienced discomfort and anxiety due to inconsistent attention to their critical needs, and a few accounts describe frustrations with the hospital-like demands and expectations placed on families during difficult recovery periods.

The most critical voices center on specific, grave concerns about safety, privacy, and quality control. One reviewer details a troubling encounter with staff behavior around a patient's need for assistance, including remarks that minimized the patient's and spouse's role in requesting help. The narrative describes a sequence of problems from staffing gaps during weekends to a supposed HIPAA breach after a private conversation with a nurse was allegedly disclosed to a friend, creating a sense of professional boundary violations and loss of trust. Food quality is another frequent point of contention in these accounts, with several reviewers calling meals tasteless, heavily processed, and inadequately heated, contributing to a perception of overall subpar nutrition. Weight loss during a stay and inconsistent provision of meals further underscore ongoing concerns about daily living standards for residents.

A particularly forceful set of remarks closes with a strong cautionary message. One reviewer describes a two-week stay in which rehabilitation was uneven and sometimes missed entirely, yet the healthcare environment appeared to be more problematic in terms of basic care and safety. The patient's family personnel allege rude interactions, unhelpful assistance with basic needs, and alarming gaps in communication and medication administration. The reviewer recounts a series of disturbing events - an uncomfortable bed setup after spine surgery, lack of assistance with moving a patient, privacy concerns, and ultimately a decision to seek care elsewhere. The sum of these experiences leads to a stark conclusion: if other options exist, this facility should be considered only as a last resort.

Taken together, these reflections assemble a nuanced picture of Harbour Manor. The facility is repeatedly framed as a place where attentive staff and meaningful personal connections can make a meaningful difference, especially for admissions coordination and rehabilitation. However, the same sources also raise serious warnings about variability in staffing levels, timely and accurate medical or medication management, patient privacy, and the overall quality and consistency of daily care. Families emphasize that while certain staff members and care teams can deliver excellent service, systemic issues - especially around weekend coverage, medication administration, and standard of care - can significantly affect resident well-being. For anyone considering Harbour Manor, the collage of experiences suggests a need for careful, in-person assessment of current conditions, clear communication about expectations, and proactive engagement with leadership to address any concerns as they arise.

Features

Housing

  • 225 resident community capacity 225 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Harbour Manor Health & Living Community in Noblesville, IN is a premier assisted living community that provides excellent care and a vibrant lifestyle for its residents. As a skilled nursing facility, we offer 24-hour supervision and assistance with activities of daily living to ensure the comfort and well-being of our residents.

Our community boasts a range of amenities designed to enhance the quality of life for our residents. From a beauty salon where they can pamper themselves to a fully furnished living space, we strive to create a comfortable and inviting environment. Residents can enjoy their favorite shows on cable or satellite TV or stay connected with loved ones using our Wi-Fi/high-speed internet.

At Harbour Manor, we understand the importance of staying active and engaged. That's why we offer a variety of activities and programs that cater to different interests and abilities. From fitness programs to resident-run activities, there is always something exciting happening in our community. We also organize planned day trips to nearby attractions to further enrich the lives of our residents.

Our dining experience is exceptional, with restaurant-style dining and meal preparation services available. We accommodate special dietary restrictions to ensure that each resident's nutritional needs are met. Our concierge services take care of transportation arrangements, making it convenient for residents to attend appointments or explore nearby places.

With two parks located nearby, residents have ample opportunities for outdoor recreation and peaceful walks in nature. There are also several pharmacies and physicians in close proximity, ensuring easy access to healthcare services. Additionally, restaurants, places of worship, and hospitals are conveniently located near our community.

At Harbour Manor Health & Living Community, we prioritize the well-being and happiness of our residents by providing excellent care services along with an array of amenities and activities that cater to their diverse needs and interests.

Nearby Places of Interest

Physicians

  • Urology of Indiana (1.2 miles)
  • Dermatology of Noblesville (1.6 miles)
  • Noblesville OB/GYN (1.6 miles)
  • Allergy Partners of Central Indiana (1.6 miles)
  • Mindrebo Norman MD (1.6 miles)
  • Sumita Jain, MD - IU Health Physicians Primary Care (4.2 miles)
  • Riverview Health Pavillion (4.2 miles)

Pharmacies

  • Walgreens (1.5 miles)
  • CVS Pharmacy (1.5 miles)
  • CVS Pharmacy (2.9 miles)
  • Walgreens (3.1 miles)
  • CVS Pharmacy (4 miles)
  • Indianapolis Stores (4.6 miles)
  • Walgreens (4.6 miles)

Restaurants

  • McDonald's (1.8 miles)
  • Wolfie's Waterfront Grill (2.5 miles)
  • Subway (3.2 miles)
  • Chick-Fil-A (3.5 miles)
  • McDonald's (4.1 miles)
  • The Italian House on Park (4.5 miles)
  • El Rodeo (5.1 miles)

Parks

  • Potter's Bridge Park (2.7 miles)
  • Macgregor Park (4.6 miles)
  • Red Bridge Park (5.1 miles)
  • Cool Creek Park & Nature Center (5.2 miles)
  • Westfield Grand Park Sports Complex (5.6 miles)
  • Meadowlark Park (6.9 miles)
  • Founders Park (7 miles)

Places of Worship

  • Hazel Dell Christian Church (4.3 miles)
  • ITOWN Church (7.5 miles)
  • Sheridan Six Points Wesleyan (8 miles)

Hospitals

  • Indiana Surgery Center (4.8 miles)
  • Riley Hospital For Children (6.2 miles)
  • Franciscan St Francis Health (8.6 miles)
  • Community Health Pavillion (8.7 miles)

Cafes

  • Panera Bread (5.6 miles)
  • Starbucks (7.4 miles)
  • Starbucks (7.4 miles)
  • Remnant Coffee Shop (8.2 miles)
  • Starbucks (8.3 miles)

Theaters

  • Flix Brewhouse (7.8 miles)

Transportation

  • National Car Rental (8.1 miles)

Frequently Asked Questions

Where is Harbour Manor Health & Living Community?

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