Riverwalk Village

Pros

• The facility is modern and located in a good area, close to the hospital and downtown, providing a pleasant environment for residents.
• Many staff members are described as friendly, supportive, and quick to respond to needs.
• Residents appreciated the quality of physical therapy and the helpfulness of the therapists in keeping them motivated during recovery.
• The memory care section has plenty of activities to keep residents engaged, and families feel supported by the staff during transitions.
• Some reviewers found that their loved ones received timely care and enjoyed their meals while in rehabilitation at Riverwalk Village.
• The dining area is nice and comparable to other facilities visited.
• Overall, several families reported satisfaction with the level of care their loved ones received during their stay.

Cons

• The rooms could be bigger, making it difficult to navigate wheelchairs and food trays.
• Some assistants in the rooms were rude, and waiting most of an hour for a bedpan was unacceptable.
• The head staff tried to prevent one resident from leaving, prioritizing profit over patient care.
• Physical rehabilitation was not emphasized, leading to insufficient therapy for residents in need.
• A family member felt that the facility did not adequately address their loved one's medical issues, including a UTI and pneumonia.
• One had concerns about the cleanliness and odor of the facility, describing it as having a "nursing home smell."
• Many residents reportedly did not receive timely assistance during mealtimes.
• The dining options were limited and not well-received by some residents.

Review

Riverwalk Village has garnered a mixed array of reviews, reflecting both the strengths and weaknesses of the facility. On one hand, many visitors have praised the caring and friendly atmosphere cultivated by the staff, highlighting their supportive demeanor during times of recovery and rehabilitation. The facility is described as modern and well-located, with its proximity to downtown and the hospital being particularly appreciated. Spacious rooms equipped with housekeeping services, laundry, and bathing assistance contribute to a pleasant living environment that many residents seem to enjoy.

However, while some families noted successful experiences in physical rehabilitation at Riverwalk Village, others expressed significant concerns regarding the adequacy of care. For instance, one reviewer shared how their father received prompt attention during his rehabilitation after hip replacement surgery but criticized the limited scope of physical therapy provided; they mentioned receiving under thirty minutes of therapy five days a week with no sessions on weekends. This discrepancy in care quality raises important questions about whether Riverwalk adequately meets the needs of patients requiring intensive physical rehabilitation.

The issue of room size was also raised multiple times; many reviewers felt that larger rooms would facilitate a more comfortable environment for residents who need assistance with mobility devices such as wheelchairs or food trays. The presence of rude staff members reportedly exacerbated this frustration for some individuals who had to wait extended periods for basic needs like bedpans or medical attention. One review recounted an instance where a caregiver made inappropriate comments about a patient’s condition without knowing their specific medical restrictions—an indication that communication among staff may need improvement.

Additionally, several reviewers raised concerns about financial motivations appearing to overshadow patient care at Riverwalk Village. One individual felt pressured to remain longer than necessary due to perceived financial motives from staff who seemed reluctant to allow their departure until certain mobility goals were met. This created feelings of distrust surrounding their motivations for recommending continued service beyond what they believed was needed or financially feasible. The experience culminated in frustration as patients took it upon themselves to arrange alternative modes of transport home and advocate fiercely for timely prescriptions—actions that ideally should have been handled by staff.

A poignant account highlighted tragic circumstances when a transition between facilities revealed serious health issues that had apparently gone unaddressed at Riverwalk Village, leading to deterioration in a loved one's condition. After reporting symptoms indicative of urinary tract infections (UTIs) and pneumonia without adequate follow-up from nursing staff, family members faced devastating consequences when transferred to another facility found these ailments present. This raises critical alarms regarding monitoring and communication within Riverwalk's healthcare system.

Despite the adverse feedback shared by some families concerning room conditions, inadequate staffing responsiveness during mealtimes, or even unpleasant odors reminiscent of traditional nursing homes, there are still positive sentiments regarding specific departments like memory care units. Many expressed satisfaction over engaging activities designed for residents with dementia or cognitive challenges, showing appreciation for dedicated personnel working diligently towards encouraging enriching interactions throughout daily routines.

Overall, while there are elements within Riverwalk Village worth recognizing—such as its modern design and initially welcoming atmosphere—the divergent experiences among families illustrate considerable areas needing growth in both patient-focused care and transparency around operational practices concerning rehabilitation protocols and staffing efficiency. These reflections can serve as valuable insights not only for potential residents but also for management seeking enhancements within their services moving forward.

Located in the city of Noblesville, Indiana, this particular area offers a variety of amenities that may be appealing to seniors looking for a convenient and comfortable living environment. With several physicians' offices nearby such as Mindrebo Norman MD and Urology of Indiana, residents have easy access to healthcare services. Additionally, there are pharmacies like Walgreens and CVS Pharmacy within close proximity for medication needs. A selection of restaurants like Subway and Chick-Fil-A provide dining options, while parks such as Potter's Bridge Park and Red Bridge Park offer opportunities for outdoor recreation. For spiritual nourishment, places of worship like Hazel Dell Christian Church and ITOWN Church are also available. Overall, this area provides a mix of healthcare facilities, dining options, recreational spaces, and places of worship to cater to the needs of seniors looking to settle in Noblesville.

Physicians

• Mindrebo Norman MD (0.1 miles)
• Noblesville OB/GYN (0.2 miles)
• Allergy Partners of Central Indiana (0.2 miles)
• Dermatology of Noblesville (0.2 miles)
• Urology of Indiana (0.6 miles)
• Women’s Specialty Health Centers P.C. (3.3 miles)
• Community Rheumatology (3.3 miles)

Pharmacies

• Walgreens (0.2 miles)
• CVS Pharmacy (1.3 miles)
• Walgreens (1.4 miles)
• CVS Pharmacy (2.6 miles)
• CVS Pharmacy (3.3 miles)
• CVS Pharmacy (3.8 miles)
• CVS Pharmacy (4.7 miles)

Restaurants

• Subway (1.4 miles)
• Chick-Fil-A (1.7 miles)
• McDonald's (2.8 miles)
• Wolfie's Waterfront Grill (3.4 miles)
• El Rodeo (3.6 miles)
• Eddy's Sports Bar (3.6 miles)
• McDonald's (3.9 miles)

Parks

• Potter's Bridge Park (2.2 miles)
• Red Bridge Park (5.9 miles)
• Cool Creek Park & Nature Center (6 miles)
• Macgregor Park (6.4 miles)
• Founders Park (6.5 miles)
• Westfield Grand Park Sports Complex (7.1 miles)
• Meadowlark Park (7.3 miles)

Hospitals

• Indiana Surgery Center (3.3 miles)
• Riley Hospital For Children (6.7 miles)
• Community Health Pavillion (7 miles)

Places of Worship

• Hazel Dell Christian Church (4.1 miles)
• ITOWN Church (5.8 miles)
• North View Church (7.6 miles)
• Heartland Church (8.1 miles)

Cafes

• Starbucks (5.7 miles)
• Panera Bread (6.2 miles)
• Starbucks (6.2 miles)
• Starbucks (6.5 miles)
• Starbucks (7.9 miles)
• Panera Bread (8.1 miles)

Theaters

• Flix Brewhouse (7.8 miles)
• Regal Ua Galaxy - Indianapolis (8.3 miles)

Transportation

• National Car Rental (8.2 miles)