Riverview TCU

395 Westfield Road Tcu, Noblesville, IN 46060

For more information about senior living options: (844) 490-3973

2.7 from 100 reviews
5 stars
39
4 stars
3
3 stars
1
2 stars
6
1 stars
51

Skilled Nursing Facility

Overall Review of Riverview TCU

Pros

  • pro Emilee, the cardiology RN, performed the tilt table test with kindness and kept the patient calm and comfortable throughout the procedure.
  • pro Ellen in the pulmonary department conducted the pulmonary function testing for asthma and was equally kind, patient, and professional, helping the daughter feel calm and comfortable.
  • pro Riverview Health's team provided prompt, efficient care with no wait times, and both tests were completed in under 45 minutes.
  • pro Riverview Health is described as compassionate, high-quality care with a dedicated staff; the facility is clean, modern, and focused on patient comfort and positive outcomes.
  • pro The ICU nurses go above and beyond for their patients.
  • pro Dr. Malin is exceptional; he is regarded as the best orthopedic doctor the patient has had.
  • pro The Pain Center is amazing; Dr. Mehta and the whole staff have been great.
  • pro People from Anderson drive to Noblesville for Riverview Health because the staff and service are top-notch.

Cons

  • pro The ER doctor was described as having zero bedside manner and making the patient feel their pain was not taken seriously.
  • pro The physician allegedly left the room without answering questions or informing when someone would return to see the patient.
  • pro The doctor was said to lack compassion and not meet the calling of medical practice.
  • pro The arthritis result was reportedly misrepresented as mild despite scans indicating moderate severity.
  • pro The patient endured a seven-hour wait for a G-tube change, calling the hospital the worst around.
  • pro The billing department was criticized for erroneous or excessive charges for a cortisone shot.
  • pro The staff were described as judgmental toward patients with a history of drug use, causing psychological harm.
  • pro There were concerns about dangerous prescribing errors that could interact with the patient's other medications.

Review

Across Riverview Health's Noblesville and Westfield campuses, the experiences described paint a picture of a system that can be outstanding in some departments and frustrating or troubling in others. Several patients highlight positive, efficient, and compassionate care in cardiology and pulmonary services. In one account, Emilee, the cardiology RN, guided a tilt-table test with remarkable kindness, helping the patient stay calm and comfortable throughout the entire process. In the pulmonary department, Ellen performed asthma-focused pulmonary function testing with the same level of patience and professionalism, putting the patient's daughter at ease from start to finish. These encounters are paired with broad praise for how quickly care was delivered: both tests were arranged with no wait times and completed in under 45 minutes, described as a smooth, stress-free experience from entry to exit. The reviews consistently emphasize that Riverview Health can be highly efficient, compassionate, and dedicated to patient comfort, with many expressing a strong willingness to recommend the facility.

Several reviews reinforce a general sense of satisfaction beyond those specific tests. A number of patients recount pleasant experiences with their doctors and note that Riverview Health remains a trusted place for ongoing care. The Westfield Hospital is specifically mentioned in a positive light, and one reviewer who lives in the area or travels nearby notes an overall pattern of compassionate, high-quality care delivered by a dedicated staff. Additional compliments point to a clean, modern facility that prioritizes patient comfort and outcomes, and even to particular teams - such as ICU nurses - who are said to go above and beyond in their care. Taken together, these pieces convey a strong impression of Riverview Health as a place with many capable, caring professionals and a patient-centered approach in many of its departments.

However, not every experience met those high expectations. A starkly negative visit to the ER features Dr. Adam Trammel, whom the patient described as lacking bedside manner, leaving a patient in pain and unable to ask questions, and dismissing the seriousness of the condition. The review recounts being left in the room after an abrupt departure, a sense of being neglected, and a feeling that the doctor treated the situation as if the patient's pain was not legitimate. An update to that review adds another layer: the patient felt that the doctor misrepresented scan results, repeatedly labeling arthritis as "mild" when the actual report indicated "moderate," raising questions about the accuracy of readouts and prompting the consideration of reporting concerns to the medical board. This account underscores how crucial clear communication, empathy, and accurate interpretation of results are to patient trust and satisfaction.

Other notes in the collection reveal a mix of praises and criticisms across different pillars of care. The ICU is praised for its staff's dedication, with comments that the nurses in the ICU "go above and beyond." Yet, there are mentions of longer waits in emergencies or urgent situations, and one review bluntly calls Riverview Health "the worst hospital around" due to a seven-hour delay for a G-tube change. These contrasting opinions illustrate that patient experiences can vary dramatically by department, the specific clinicians involved, and the immediacy and type of care required in each case.

There are also detailed endorsements of individual specialists and services. Dr. Malin is described as exceptional in orthopedic care, with the reviewer calling him the best orthopedic doctor they've had and expressing gratitude for the successful surgery. The pain center earns praise for its team and approach, with particular affection for Dr. Mehta and the surrounding staff. A memorable family story highlights a birth at Riverview Health, with long-distance travel from Anderson and a sense of confidence in the team's ability to handle complex care and support during delivery. Another patient recounts a vivid emergency sequence beginning with urgent care for lower abdominal pain, followed by surgery and an overnight stay, with Tammy and the recovery nursing staff singled out for their professionalism and responsiveness. These narratives reinforce that Riverview Health can mobilize skilled clinicians and cohesive teams who make a meaningful difference in patients' lives.

Financial and administrative experiences add another dimension to the overall picture. A reviewer recounts billing frustrations, describing one cortisone shot charge that appeared to be followed by an additional bill a year and a half later for the same procedure, and ultimately choosing to switch care to another system. This patient emphasizes the importance of careful record-keeping and transparent communication about charges, as unresolved bills can sour otherwise positive care experiences. Additionally, a reflection from someone who emphasizes recovery from addiction describes feeling judged or treated differently due to their history. They recount instances where medications were prescribed without full consideration of their current medications, and they express concern about pharmacy and chart checks not catching potential dangerous interactions. The reviewer stresses the need for care teams to respect patients' histories and ensure that safety is prioritized without stigma.

Taken as a whole, these reviews depict a health system that can deliver exceptional, empathetic, and efficient care in many scenarios, especially in cardiology, pulmonary testing, orthopedics, and intensive care. They also reveal that experiences can differ markedly depending on the caregiver, the department, and the context of care, with some patients feeling neglected or mischaracterized and others feeling deeply supported and heard. The recurring themes emphasize the critical importance of bedside manner, clear and accurate communication, thorough review of medical information, and transparent billing practices. For Riverview Health to continue earning trust, the consistent delivery of compassionate, patient-centered care across all departments - alongside rigorous attention to diagnostic accuracy, pain management, and administrative clarity - appears essential.

Features

Housing

  • 25 resident community capacity 25 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Riverview TCU in Noblesville, IN is an assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community provides comfortable living spaces that are fully furnished and equipped with cable or satellite TV, Wi-Fi/high-speed internet, and telephone services. Residents can enjoy delicious meals prepared by the staff in the dining room while accommodating special dietary restrictions.

For those requiring assistance with daily activities, Riverview TCU offers 24-hour supervision and personalized care. Trained staff are available to assist with bathing, dressing, transfers, and medication management. The community also features a mental wellness program aimed at promoting residents' cognitive well-being.

Residents can engage in various activities throughout the day as part of Riverview TCU's scheduled daily activities. Additionally, the community boasts outdoor spaces such as a garden, allowing residents to enjoy fresh air and nature.

Conveniently located near parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals, Riverview TCU ensures easy access to essential services for its residents.

Overall, Riverview TCU in Noblesville provides a supportive and engaging environment where seniors can receive personalized care while enjoying a comfortable lifestyle.

Nearby Places of Interest

Physicians

  • Mindrebo Norman MD (0.1 miles)
  • Noblesville OB/GYN (0.1 miles)
  • Allergy Partners of Central Indiana (0.1 miles)
  • Dermatology of Noblesville (0.2 miles)
  • Urology of Indiana (0.5 miles)
  • Women’s Specialty Health Centers P.C. (3.4 miles)
  • Community Rheumatology (3.4 miles)

Pharmacies

  • Walgreens (0.1 miles)
  • CVS Pharmacy (1.4 miles)
  • Walgreens (1.5 miles)
  • CVS Pharmacy (2.5 miles)
  • CVS Pharmacy (3.3 miles)
  • CVS Pharmacy (3.8 miles)
  • Indianapolis Stores (4.7 miles)

Restaurants

  • Subway (1.6 miles)
  • Chick-Fil-A (1.8 miles)
  • McDonald's (2.7 miles)
  • Wolfie's Waterfront Grill (3.3 miles)
  • El Rodeo (3.7 miles)
  • Eddy's Sports Bar (3.7 miles)
  • McDonald's (3.8 miles)

Parks

  • Potter's Bridge Park (2.2 miles)
  • Cool Creek Park & Nature Center (5.9 miles)
  • Red Bridge Park (5.9 miles)
  • Macgregor Park (6.3 miles)
  • Founders Park (6.5 miles)
  • Westfield Grand Park Sports Complex (7 miles)
  • Meadowlark Park (7.3 miles)

Hospitals

  • Indiana Surgery Center (3.3 miles)
  • Riley Hospital For Children (6.6 miles)
  • Community Health Pavillion (7.1 miles)

Places of Worship

  • Hazel Dell Christian Church (4.1 miles)
  • ITOWN Church (5.9 miles)
  • North View Church (7.7 miles)
  • Heartland Church (8.2 miles)

Cafes

  • Starbucks (5.8 miles)
  • Panera Bread (6.1 miles)
  • Starbucks (6.2 miles)
  • Starbucks (6.7 miles)
  • Starbucks (8 miles)
  • Panera Bread (8.2 miles)

Theaters

  • Flix Brewhouse (7.7 miles)
  • Regal Ua Galaxy - Indianapolis (8.3 miles)

Transportation

  • National Car Rental (8.1 miles)

Frequently Asked Questions

Where is Riverview TCU?

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