395 Westfield Road Tcu, Noblesville, IN 46060
For more information about senior living options: (844) 490-3973
Across Riverview Health's Noblesville and Westfield campuses, the experiences described paint a picture of a system that can be outstanding in some departments and frustrating or troubling in others. Several patients highlight positive, efficient, and compassionate care in cardiology and pulmonary services. In one account, Emilee, the cardiology RN, guided a tilt-table test with remarkable kindness, helping the patient stay calm and comfortable throughout the entire process. In the pulmonary department, Ellen performed asthma-focused pulmonary function testing with the same level of patience and professionalism, putting the patient's daughter at ease from start to finish. These encounters are paired with broad praise for how quickly care was delivered: both tests were arranged with no wait times and completed in under 45 minutes, described as a smooth, stress-free experience from entry to exit. The reviews consistently emphasize that Riverview Health can be highly efficient, compassionate, and dedicated to patient comfort, with many expressing a strong willingness to recommend the facility.
Several reviews reinforce a general sense of satisfaction beyond those specific tests. A number of patients recount pleasant experiences with their doctors and note that Riverview Health remains a trusted place for ongoing care. The Westfield Hospital is specifically mentioned in a positive light, and one reviewer who lives in the area or travels nearby notes an overall pattern of compassionate, high-quality care delivered by a dedicated staff. Additional compliments point to a clean, modern facility that prioritizes patient comfort and outcomes, and even to particular teams - such as ICU nurses - who are said to go above and beyond in their care. Taken together, these pieces convey a strong impression of Riverview Health as a place with many capable, caring professionals and a patient-centered approach in many of its departments.
However, not every experience met those high expectations. A starkly negative visit to the ER features Dr. Adam Trammel, whom the patient described as lacking bedside manner, leaving a patient in pain and unable to ask questions, and dismissing the seriousness of the condition. The review recounts being left in the room after an abrupt departure, a sense of being neglected, and a feeling that the doctor treated the situation as if the patient's pain was not legitimate. An update to that review adds another layer: the patient felt that the doctor misrepresented scan results, repeatedly labeling arthritis as "mild" when the actual report indicated "moderate," raising questions about the accuracy of readouts and prompting the consideration of reporting concerns to the medical board. This account underscores how crucial clear communication, empathy, and accurate interpretation of results are to patient trust and satisfaction.
Other notes in the collection reveal a mix of praises and criticisms across different pillars of care. The ICU is praised for its staff's dedication, with comments that the nurses in the ICU "go above and beyond." Yet, there are mentions of longer waits in emergencies or urgent situations, and one review bluntly calls Riverview Health "the worst hospital around" due to a seven-hour delay for a G-tube change. These contrasting opinions illustrate that patient experiences can vary dramatically by department, the specific clinicians involved, and the immediacy and type of care required in each case.
There are also detailed endorsements of individual specialists and services. Dr. Malin is described as exceptional in orthopedic care, with the reviewer calling him the best orthopedic doctor they've had and expressing gratitude for the successful surgery. The pain center earns praise for its team and approach, with particular affection for Dr. Mehta and the surrounding staff. A memorable family story highlights a birth at Riverview Health, with long-distance travel from Anderson and a sense of confidence in the team's ability to handle complex care and support during delivery. Another patient recounts a vivid emergency sequence beginning with urgent care for lower abdominal pain, followed by surgery and an overnight stay, with Tammy and the recovery nursing staff singled out for their professionalism and responsiveness. These narratives reinforce that Riverview Health can mobilize skilled clinicians and cohesive teams who make a meaningful difference in patients' lives.
Financial and administrative experiences add another dimension to the overall picture. A reviewer recounts billing frustrations, describing one cortisone shot charge that appeared to be followed by an additional bill a year and a half later for the same procedure, and ultimately choosing to switch care to another system. This patient emphasizes the importance of careful record-keeping and transparent communication about charges, as unresolved bills can sour otherwise positive care experiences. Additionally, a reflection from someone who emphasizes recovery from addiction describes feeling judged or treated differently due to their history. They recount instances where medications were prescribed without full consideration of their current medications, and they express concern about pharmacy and chart checks not catching potential dangerous interactions. The reviewer stresses the need for care teams to respect patients' histories and ensure that safety is prioritized without stigma.
Taken as a whole, these reviews depict a health system that can deliver exceptional, empathetic, and efficient care in many scenarios, especially in cardiology, pulmonary testing, orthopedics, and intensive care. They also reveal that experiences can differ markedly depending on the caregiver, the department, and the context of care, with some patients feeling neglected or mischaracterized and others feeling deeply supported and heard. The recurring themes emphasize the critical importance of bedside manner, clear and accurate communication, thorough review of medical information, and transparent billing practices. For Riverview Health to continue earning trust, the consistent delivery of compassionate, patient-centered care across all departments - alongside rigorous attention to diagnostic accuracy, pain management, and administrative clarity - appears essential.
Riverview TCU in Noblesville, IN is an assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community provides comfortable living spaces that are fully furnished and equipped with cable or satellite TV, Wi-Fi/high-speed internet, and telephone services. Residents can enjoy delicious meals prepared by the staff in the dining room while accommodating special dietary restrictions.
For those requiring assistance with daily activities, Riverview TCU offers 24-hour supervision and personalized care. Trained staff are available to assist with bathing, dressing, transfers, and medication management. The community also features a mental wellness program aimed at promoting residents' cognitive well-being.
Residents can engage in various activities throughout the day as part of Riverview TCU's scheduled daily activities. Additionally, the community boasts outdoor spaces such as a garden, allowing residents to enjoy fresh air and nature.
Conveniently located near parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals, Riverview TCU ensures easy access to essential services for its residents.
Overall, Riverview TCU in Noblesville provides a supportive and engaging environment where seniors can receive personalized care while enjoying a comfortable lifestyle.
Riverview TCU is located at 395 Westfield Road Tcu, Noblesville, IN 46060 in Madison County, Indiana
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