Autumn Woods Health Campus

Pros

• Residents at Autumn Woods are well taken care of and feel at home, with staff treating them with love and compassion.
• Bobbie Jo is particularly helpful, actively engaging residents in music shows and sharing joyful moments through pictures.
• The facility is praised for its cleanliness, beautiful grounds, and inviting atmosphere.
• Autumn Woods is consistently described as a place where staff treats residents like family, contributing to an overall positive experience.
• Many families appreciate the excellent care provided, noting that their loved ones thrive in the supportive environment.
• Volunteers and visitors often commend the friendliness and professionalism of the staff at Autumn Woods.
• The food served at Autumn Woods receives compliments from residents, indicating high satisfaction with meal options.
• Families express gratitude for responsive management and well-trained staff who genuinely care about the residents’ well-being.

Cons

• The staff often ignores or neglects residents, leading to issues such as untreated UTIs.
• There are reports of rudeness among the staff, with some being described as insolent.
• The facility appears to be understaffed and reluctant to discipline employees for poor work habits.
• A resident's diamond wedding ring was stolen, and the administration showed little concern about the theft.
• Care in the memory care unit is criticized for lacking attention and cleanliness, causing residents to deteriorate.
• Promises made by the facility to improve care are not realized in day-to-day operations.
• One visitor experienced rude treatment when seeking assistance from staff upon arrival.
• Complaints about medication administration being erroneous indicate a lack of professionalism within the nursing team.

Summary

Autumn Woods Health Campus has emerged as a focal point of contrasting experiences among families with loved ones receiving care at the facility. For some, Autumn Woods has proven to be a sanctuary for their relatives, providing compassionate care and a welcoming atmosphere that fosters emotional well-being. Positive reviews highlight the dedication of staff members like Bobbie Jo, who consistently goes above and beyond in engaging residents through music shows and activities. Families have expressed profound appreciation for these efforts, particularly when they receive pictures showcasing their loved ones enjoying themselves—a testament to the facility's commitment to making residents feel valued and included.

The food service is another area frequently praised by satisfied families, with comments suggesting that many residents enjoy the meals provided. Stories abound of elderly parents raving about the quality of food, with one resident’s enthusiastic remark being “they’ve got some great cooks here!” This level of satisfaction contributes to an overall sense of contentment for both residents and their families surrounding dining experiences at Autumn Woods. Moreover, visitors note the cleanliness and appealing layout of the facility, which adds to its inviting atmosphere—making it stand out during tours compared to other nursing homes in the area.

However, not all experiences are positive. Some family members have shared heartbreaking accounts regarding inadequate care received by their loved ones in memory care units. One review detailed a case where a mother suffered from repeated urinary tract infections due to lack of attentiveness from staff regarding basic hygiene needs such as timely diaper changes. The frustrations escalated when concerns were met with indifference from management or administrative staff who showed little concern for issues like theft within the facility. A daughter reported that her mother's wedding ring had been stolen while in residence—a situation met with dismissive attitudes from those in charge rather than prompt action or concern.

While many reviews laud Autumn Woods as “clean” and “well-managed,” several critical voices depict situations where neglect appears rampant. Allegations surfaced regarding rude behavior among staff members who were reportedly too busy socializing or taking breaks to attend to resident needs adequately. Disturbing accounts describe alarms ringing unattended while desperate calls for help went ignored—creating a picture of staffing deficiencies potentially compromising resident safety and well-being.

Despite glowing reviews celebrating Autumn Woods as an ideal choice for eldercare, negative experiences seem prevalent enough that they raise serious questions about consistency in care quality across different departments within the facility. Families express feelings of betrayal having committed their loved ones into what was perceived as superior care—only later realizing grave discrepancies between expectations set forth by management versus lived reality on a daily basis.

In summary, Autumn Woods Health Campus illustrates the complexities often involved in finding suitable long-term care facilities for elderly relatives struggling with various health concerns such as dementia or memory loss. While numerous families commend it for its caring staff, enjoyable activities, delicious food offerings—all contributing positively toward enhancing life quality—the disheartening reports concerning neglect cannot be overlooked either; casting shadows over claims made about exceptional standards upheld there overall. Consequently, potential residents’ families may need thorough research combined with honest conversations before choosing this facility—or perhaps any similar establishment—to ensure comprehensive care meets individual needs without overlooking crucial warning signs hidden beneath surface impressions alone.

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Physicians

• Floyd Memorial Medical Group-New Albany (0.8 miles)
• Visionworks Doctors Of Optometry - Wesley Commons (1 miles)
• Roseline Okeke, MD (1 miles)
• Orthopedic Surgeons (1.2 miles)
• Armstrong, James Baptist Health Medical Group Surgery (1.2 miles)
• Dermatology Center (1.3 miles)
• Gsi (1.3 miles)

Pharmacies

• Williams Brothers Healthcare (1 miles)
• Kroger Pharmacy (1.1 miles)
• Kroger Pharmacy (1.2 miles)
• Walgreens (1.3 miles)
• Westmoreland Pharmacy (1.3 miles)
• Mathes Pharmacy (1.8 miles)
• Walgreens (2.6 miles)

Parks

• Sam Peden Community Park (1 miles)
• Shawnee Park (3.8 miles)
• Falls of the Ohio State Park (5.1 miles)
• Riverfront Plaza/Belvedere (6.2 miles)
• Waterfront Park (6.6 miles)

Hospitals

• Clark Memorial Hospital (1.4 miles)
• Baptist Health Floyd (1.4 miles)
• Physicians Medical Center (1.4 miles)
• Clark Memorial Hospital (5.5 miles)
• Clark Memorial Hospital (6.4 miles)
• KentuckyOne Health Jewish Hospital (6.8 miles)
• Norton Children's Hospital (7 miles)

Restaurants

• Taco Bell (1.8 miles)
• McDonald's (1.8 miles)
• Asian Buffet (2.5 miles)
• Cattleman's Roadhouse (2.5 miles)
• Cluckers (3.2 miles)
• Taco Bell (3.2 miles)
• McDonald's (3.2 miles)

Places of Worship

• Northside Christian Church (3.2 miles)
• Southeast Christian Indiana Campus (4.8 miles)
• Eastside Christian Church (5.7 miles)
• Central Presbyterian Church (7.1 miles)

Cafes

• Panera Bread (4 miles)
• Starbucks (6.3 miles)
• North Lime Coffee and Donuts (7.2 miles)

Transportation

• Clark County Airport (6.3 miles)