Autumn Woods Health Campus in New Albany, IN

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Autumn Woods Health Campus in New Albany, IN

2911 Green Valley Road, New Albany, IN 47150

For more information about senior living options: (844) 490-3973

4.6 from 117 reviews
5 stars
101
4 stars
2
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1 stars
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Assisted Living Memory Care

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    Overall Review of Autumn Woods Health Campus

    Pros

    • pro The staff at Autumn Woods Health Campus are consistently professional, compassionate, and responsive to residents' needs.
    • pro Autumn Woods is a wonderful, home-like place where residents are treated with care and kindness.
    • pro The activity staff, including Bobbie Jo, goes above and beyond to keep residents engaged and happy.
    • pro The facility is clean, beautiful, and well-maintained, creating a comfortable environment.
    • pro The dining services provide high-quality, varied meals that residents enjoy.
    • pro The rehab and therapy teams help residents regain strength with attentive, quality care.
    • pro Families feel welcomed and supported by caring staff who communicate well.
    • pro The atmosphere at Autumn Woods feels like family, with staff treating residents as if they were their own.
    • pro End-of-life and hospice care at Autumn Woods are delivered with love, dignity, and compassion.

    Cons

    • pro They claimed the negatives far outweighed the positives and advised against placing a loved one there.
    • pro They described some staff as rude and unhelpful upon arrival.
    • pro They criticized the response to call lights, noting nurses were chatting instead of helping.
    • pro They alleged the staff lacked memory-care expertise and the care was insufficient.
    • pro They reported a relative's infection worsened due to cleanliness and inattentiveness.
    • pro They alleged coercive financial pressure to pay ten thousand dollars and a sudden fee increase.
    • pro They noted that a resident's diamond wedding ring was stolen.
    • pro They described the facility as dirty and residents left in dirty diapers with rude nurses.
    • pro They criticized a sales manager as rude and condescending about benefits.

    Review

    Autumn Woods Health Campus in New Albany is best suited for families seeking a warm, home-like environment for skilled nursing, long-term care, or memory care where a dedicated staff and engaging daily life drive quality of living. The community earns frequent praise for staff who truly care, long-tenured teams, and a culture that feels like family. Residents benefit from careful therapy-focused rehab when needed, a rich slate of daily programs, dependable dining, and an atmosphere that emphasizes comfort and connection. For families prioritizing consistent, person-centered attention and meaningful activity, Autumn Woods stands out as a strong, practical choice.

    Those considering alternatives should weigh several factors. For loved ones who require highly aggressive medical management or rapid, constant changes in condition, a facility with more intensive medical oversight may be preferable. Memory care patients who need very specialized dementia programming or tighter supervision could benefit from a campus that focuses deeply on that population. Private-room availability and straightforward, predictable billing processes also matter for some families, making other communities worth evaluating if those are non-negotiables. Finally, if rapid call-light response across all shifts or weekend therapy coverage is essential, a few competing options may better meet those expectations.

    The standout pros at Autumn Woods - especially the staff's warmth, respect, and reliability - often redefine the care experience. Families repeatedly note that nurses, aides, and activity leaders create a "home away from home" feel, with consistent, compassionate interaction that goes beyond routine care. The therapy program routinely delivers progress for rehab patients, supported by a robust activities department that keeps residents engaged and socially connected. Cleanliness, an attractive facility, and a responsive dietary team further reinforce daily well-being, while memory care is thoughtfully separated to tailor routines. When these strengths align with a loved one's needs, the positives markedly offset everyday friction points.

    With that said, several recurring concerns surface in the reviews. Some families report slower response times to call lights and moments of perceived inattentiveness, particularly during busy shifts. A few accounts describe friction with social workers, administrative staff, or billing discussions, leaving families with a less-than-ideal impression of the business side of care. End-of-life experiences and hospice interactions are cited in some reviews as distressing, and there are isolated claims about safety lapses or neglect within memory care. Weekend therapy gaps and the challenge of securing private rooms also appear in the feedback, along with occasional allegations of theft. These issues are not universal, but they highlight concrete risks that cannot be ignored.

    Overall, the balance tilts in favor of Autumn Woods for families who prize human-centered care and meaningful daily life. The compelling, person-first approach of the staff, the consistent quality of rehab and therapy, and the thriving activity calendar create a sense of security and purpose for residents. The beauty and cleanliness of the campus support a positive mood, while regular family communication - photos, updates, and event programming - helps families stay connected and confident in the care plan. In tough moments, this combination of heartfelt care and structured programming often provides the emotional reassurance families seek.

    Practical decision steps emerge from weighing these factors. If the priority is a compassionate, activity-rich environment with proven rehab potential and a familial feel, Autumn Woods deserves strong consideration. For families needing aggressive medical oversight, guaranteed private rooms, or a flawlessly seamless billing experience, it is wise to compare several other communities before committing. During visits, probe the therapy gym, memory care protocols, and sample daily schedules; request conversations with multiple current residents' families; test call-light responsiveness across shifts; confirm weekend therapy availability; and review the exact terms of private-pay arrangements. When due diligence is done, Autumn Woods positions itself as a compelling, well-rounded option for many families, while remaining prudent about the few areas where experience suggests closer scrutiny.

    Features

    Housing

    • 93 resident community capacity 93 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Louisville International-Standiford (12 miles away) Louisville International-Standiford (12 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Dementia waiver Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Hospice waiver Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Autumn Woods Health Campus in New Albany, IN is an exceptional assisted living community that specializes in memory care. With a range of amenities and care services, residents can enjoy a comfortable and fulfilling lifestyle.

    The campus offers various amenities to enhance the quality of life for residents. A beauty salon provides convenient grooming services, while cable or satellite TV ensures entertainment options. Community-operated transportation makes it easy for residents to access nearby areas, and the computer center allows them to stay connected with loved ones. The dining room offers restaurant-style dining for delicious meals, and a fitness room promotes overall wellness. Additionally, there are fully furnished accommodations available along with a gaming room, garden, housekeeping services, kitchenette, move-in coordination support, outdoor space, private bathrooms, small library, telephone service, wellness center, and Wi-Fi/high-speed internet connectivity.

    Residents receive comprehensive care services tailored to their individual needs around the clock. With a 24-hour call system and supervision provided by dedicated staff members, residents can feel safe and secure at all times. Assistance with activities of daily living such as bathing and dressing is readily available. Coordination with health care providers ensures seamless medical support and continuity of care. Specialized memory care programming caters specifically to individuals with dementia or mild cognitive impairment.

    Nutrition plays a vital role in maintaining overall health; therefore special dietary restrictions are accommodated in the dining options provided within Autumn Woods Health Campus. Meal preparation and service are included as well as diabetes diet plans if needed.

    Engaging activities are an integral part of life at Autumn Woods Health Campus. Residents can enjoy concierge services for personalized assistance and fitness programs to promote physical activity. Planned day trips offer exciting opportunities for exploration outside the community while resident-run activities foster social connections among peers. Scheduled daily activities ensure that there is always something enjoyable happening within the community.

    Furthermore, Autumn Woods Health Campus benefits from its convenient location near various amenities in New Albany. There are numerous cafes, parks, pharmacies, physicians, restaurants, places of worship, and hospitals nearby. This ensures easy access to essential services and enriching experiences for residents.

    Autumn Woods Health Campus in New Albany, IN is an exceptional assisted living community that provides memory care with a wide range of amenities and care services. With a focus on personalized care and vibrant activities, residents can enjoy a fulfilling lifestyle in a beautiful environment.

    Nearby Places of Interest

    Physicians

    • Floyd Memorial Medical Group-New Albany (0.8 miles)
    • Visionworks Doctors Of Optometry - Wesley Commons (1 miles)
    • Roseline Okeke, MD (1 miles)
    • Orthopedic Surgeons (1.2 miles)
    • Armstrong, James Baptist Health Medical Group Surgery (1.2 miles)
    • Dermatology Center (1.3 miles)
    • Gsi (1.3 miles)

    Pharmacies

    • Williams Brothers Healthcare (1 miles)
    • Kroger Pharmacy (1.1 miles)
    • Kroger Pharmacy (1.2 miles)
    • Walgreens (1.3 miles)
    • Westmoreland Pharmacy (1.3 miles)
    • Mathes Pharmacy (1.8 miles)
    • Walgreens (2.6 miles)

    Parks

    • Sam Peden Community Park (1 miles)
    • Shawnee Park (3.8 miles)
    • Falls of the Ohio State Park (5.1 miles)
    • Riverfront Plaza/Belvedere (6.2 miles)
    • Waterfront Park (6.6 miles)

    Hospitals

    • Clark Memorial Hospital (1.4 miles)
    • Baptist Health Floyd (1.4 miles)
    • Physicians Medical Center (1.4 miles)
    • Clark Memorial Hospital (5.5 miles)
    • Clark Memorial Hospital (6.4 miles)
    • KentuckyOne Health Jewish Hospital (6.8 miles)
    • Norton Children's Hospital (7 miles)

    Restaurants

    • Taco Bell (1.8 miles)
    • McDonald's (1.8 miles)
    • Asian Buffet (2.5 miles)
    • Cattleman's Roadhouse (2.5 miles)
    • Cluckers (3.2 miles)
    • Taco Bell (3.2 miles)
    • McDonald's (3.2 miles)

    Places of Worship

    • Northside Christian Church (3.2 miles)
    • Southeast Christian Indiana Campus (4.8 miles)
    • Eastside Christian Church (5.7 miles)
    • Central Presbyterian Church (7.1 miles)

    Cafes

    • Panera Bread (4 miles)
    • Starbucks (6.3 miles)
    • North Lime Coffee and Donuts (7.2 miles)

    Transportation

    • Clark County Airport (6.3 miles)

    Frequently Asked Questions

    Where is Autumn Woods Health Campus?
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    What photos are available for Autumn Woods Health Campus in New Albany, Indiana?

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