Green Valley Care Center

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Green Valley Care Center

3118 Green Valley Road, New Albany, IN 47150

For more information about senior living options: (844) 490-3973

3.7 from 6 reviews
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Assisted Living Skilled Nursing Facility

Overall Review

Pros

  • pro The staff at Green Valley is friendly and caring, creating a welcoming atmosphere for residents and their families.
  • pro Residents are well taken care of, and many express their happiness with the services provided.
  • pro The facility is clean and well maintained, contributing to a positive living environment.
  • pro Many families appreciate the quality of food, noting that it surpasses expectations compared to typical dining experiences.
  • pro Concerns raised by families are addressed promptly by administration, demonstrating good management responsiveness.

Cons

  • pro A friend has experienced theft of personal effects and inadequate care at the facility.
  • pro The nursing staff ignored the causes of adjustment issues and overmedicated a resident, resulting in them being unresponsive.
  • pro One parent left the facility in worse condition than when admitted and received poor food and staff service.
  • pro Patients were neglected, sitting in hallways for extended periods without proper attention.
  • pro The caseworker was rude and inconsiderate towards the patient and their family, leading to dissatisfaction with billing issues.

Review

The experiences shared by families at Green Valley Care Center paint a vivid picture of the facility, illustrating both commendable aspects and glaring deficiencies in care. On one hand, the positive reviews highlight the dedication and friendliness of the staff, the cleanliness of the environment, and the quality of food offered to residents. Many family members have expressed satisfaction with how their loved ones were treated during their stay. For example, one reviewer noted that their wife had been cared for exceptionally well over her year-long residency, appreciating not only the attentiveness of the staff but also commenting on her happiness during her time there.

Another family member echoed similar sentiments about Green Valley’s welcoming atmosphere. Describing it as warm and friendly, they emphasized that both residents and staff seemed genuinely happy. The report also mentioned that meals were enjoyable, reinforcing a sense of comfort that is often crucial in nursing facilities. The consistency in these positive remarks suggests that Green Valley has cultivated an environment where residents can thrive emotionally and physically.

However, despite these favorable reviews, contrasting narratives emerged from other families noting serious issues within the facility. One reviewer voiced outrage over their friend's treatment after just six months at Green Valley. They recounted alarming incidents involving theft of personal belongings and inadequate responses from nursing staff when problems occurred. Specifically, this individual described how injuries sustained by their friend were dismissed rather than addressed adequately—a stark contrast to complaints about attentiveness from other reviewers.

There were also disconcerting comments regarding overall patient care at Green Valley Care Center. Another dissatisfied family described their parent's experience as severely negative, stating that they left in worse condition than when they arrived. Complaints included not only poor food quality but also inadequate therapeutic support designed to aid recovery. Their account painted a grim picture—patients allegedly left unattended in hallways for extended periods—which raises questions about staffing levels and prioritizations at this facility.

Financial matters posed additional concerns for some families as well; one reviewer detailed unexpected expenses amounting to nearly $5,000 despite assurances of coverage by insurance for services rendered at Green Valley. They particularly took issue with a caseworker who came across as rude and dismissive when confronted with billing questions or discrepancies related to care provided. Such experiences can exacerbate emotional distress during already challenging times for families navigating healthcare decisions for loved ones.

In conclusion, while many reviews laud Green Valley Care Center for its attentiveness and nurturing atmosphere fostered by friendly staff members—evident from multiple accounts praising cleanliness and meal quality—serious concerns linger beneath the surface. Reports detailing neglectful care practices coupled with troubling incidents involving patient safety paint an incomplete picture of this facility’s operational efficacy. Families who experienced distressing circumstances call for critical evaluation—their feedback highlighting essential areas needing improvement alongside acknowledging those aspects worth celebrating within Green Valley's overall mission. Balancing these perspectives is vital for potential patients or seekers of long-term care solutions seeking reassurance in such critical matters affecting loved ones' lives.

Features

Housing

  • 141 resident community capacity 141 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Respite or short term stays offered Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Louisville International-Standiford (12 miles away) Louisville International-Standiford (12 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Hospice care Hospice careHospice care is important for seniors as it provides specialized end-of-life support, pain management, and emotional comfort for both the senior and their loved ones. It allows seniors to maintain dignity, receive personalized care, and spend their remaining time in a peaceful and comfortable environment.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Green Valley Care Center in New Albany, IN is a skilled nursing facility that provides exceptional care services for seniors. With a wide range of amenities and activities, residents can enjoy a comfortable and fulfilling lifestyle.

The community offers various amenities to enhance the quality of life for its residents. A beauty salon is available for personal grooming needs, while cable or satellite TV ensures entertainment options. Community-operated transportation makes it convenient for residents to explore the local area, and a computer center allows them to stay connected with loved ones. The dining room offers restaurant-style dining experiences, and housekeeping services ensure a clean and tidy living environment. The fitness room and wellness center promote physical well-being, while the gaming room provides recreation opportunities. Residents can also relax in the garden or outdoor spaces, or enjoy some quiet time in the small library.

Residents at Green Valley Care Center receive excellent care from their trained staff. With 24-hour supervision, assistance with daily living activities such as bathing and dressing is readily available. The staff also helps with transfers for those who may have mobility challenges. They provide diabetes diets for those with specific dietary needs and offer meal preparation and service as well as medication management. Transportation arrangements are made for medical appointments or other outings.

In terms of nearby amenities, there are numerous options conveniently located near Green Valley Care Center. There are cafes and restaurants nearby for dining options outside the community, parks where residents can enjoy leisurely walks or picnics, pharmacies to fulfill medication needs promptly, physicians for medical consultations, places of worship for spiritual support, and hospitals within close proximity in case of emergencies.

Overall, Green Valley Care Center is dedicated to providing outstanding care in a warm and nurturing environment. Their extensive amenities and services cater to the diverse needs of their residents while promoting an active and engaging lifestyle.

Nearby Places of Interest

Parks

  • Sam Peden Community Park (0.8 miles)
  • Shawnee Park (4.1 miles)
  • Falls of the Ohio State Park (5.1 miles)
  • Riverfront Plaza/Belvedere (6.3 miles)
  • Waterfront Park (6.6 miles)

Pharmacies

  • Kroger Pharmacy (0.9 miles)
  • Williams Brothers Healthcare (1.3 miles)
  • Kroger Pharmacy (1.4 miles)
  • Walgreens (1.6 miles)
  • Westmoreland Pharmacy (1.6 miles)
  • Mathes Pharmacy (1.9 miles)
  • Walgreens (2.7 miles)

Physicians

  • Dermatology Center (1 miles)
  • Gsi (1 miles)
  • Floyd Memorial Medical Group-New Albany (1.1 miles)
  • Roseline Okeke, MD (1.3 miles)
  • Visionworks Doctors Of Optometry - Wesley Commons (1.3 miles)
  • Orthopedic Surgeons (1.5 miles)
  • Armstrong, James Baptist Health Medical Group Surgery (1.6 miles)

Hospitals

  • Physicians Medical Center (1.1 miles)
  • Clark Memorial Hospital (1.7 miles)
  • Baptist Health Floyd (1.7 miles)
  • Clark Memorial Hospital (5.5 miles)
  • Clark Memorial Hospital (6.3 miles)
  • KentuckyOne Health Jewish Hospital (6.9 miles)
  • Norton Children's Hospital (7 miles)

Restaurants

  • McDonald's (1.7 miles)
  • Taco Bell (1.7 miles)
  • Asian Buffet (2.2 miles)
  • Cattleman's Roadhouse (2.2 miles)
  • Cluckers (2.9 miles)
  • Taco Bell (3.4 miles)
  • McDonald's (3.5 miles)

Places of Worship

  • Northside Christian Church (2.8 miles)
  • Southeast Christian Indiana Campus (4.6 miles)
  • Eastside Christian Church (5.4 miles)
  • Central Presbyterian Church (7.2 miles)

Cafes

  • Panera Bread (3.8 miles)
  • Starbucks (6.4 miles)
  • North Lime Coffee and Donuts (7.3 miles)

Transportation

  • Clark County Airport (5.9 miles)

Frequently Asked Questions

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