Lincoln Hills Of New Albany

Save

Lincoln Hills Of New Albany

326 Country Club Drive, New Albany, IN 47150

For more information about senior living options: (844) 490-3973

2.7 from 12 reviews
5 stars
1
4 stars
4
3 stars
2
2 stars
0
1 stars
5

Assisted Living Skilled Nursing Facility

Overall Review

Pros

  • pro The facility is extremely clean, and the employees are polite and kind to their patients.
  • pro Staff members are very friendly and show concern for the residents.
  • pro The rehab and therapist program at Lincoln Hills is excellent.
  • pro Juanita, a social worker at the facility, is described as hardworking, kind, and respectful.
  • pro Residents have access to various activities, games, celebrations, and outings.
  • pro The private rooms are a good size and kept in nice condition.
  • pro Overall care provided by the staff is seen as loving and attentive by some families.

Cons

  • pro The facility provided neglectful care, leading to severe health complications for residents.
  • pro Staff members were often unresponsive, causing delays in addressing residents' needs.
  • pro The food quality was consistently reported as poor and unsatisfactory by multiple residents.
  • pro There appeared to be a lack of sufficient staff, resulting in inadequate attention to patients.
  • pro The overall cleanliness and maintenance of the facility were found lacking, with reports of filthy conditions.
  • pro Front office staff were described as unfriendly and unwelcoming, contributing to a negative experience for families.
  • pro Residents expressed dissatisfaction with the lack of activities and engagement offered due to understaffing.
  • pro Concerns about safety were raised following incidents where residents experienced unexplained bruises or falls without clear explanations from the staff.

Review

Lincoln Hills of New Albany has garnered a mixed bag of reviews from families with loved ones in its care, reflecting a wide spectrum of experiences that reveal both commendable qualities and significant shortcomings. On one hand, some families describe the facility as clean and the staff as friendly, while others have voiced serious concerns about neglectful practices that led to tragic consequences.

Several reviewers noted the facility's cleanliness and the politeness of many staff members. Visitors were often impressed by how well-maintained the building appeared, with particular mention of its tidy environment. One family commented on their positive interactions with employees who seemed genuinely concerned about their loved one's well-being. This sentiment was echoed by another individual who praised a social worker for her hard work and compassion in caring for residents. The rehab program at Lincoln Hills also received accolades from some families who found it beneficial, leading them to decide to keep their loved ones in the facility longer than initially planned.

However, these positive sentiments were countered by disturbing accounts of neglect that paint a troubling picture of care at Lincoln Hills. Several families recounted instances where their loved ones received insufficient attention, particularly highlighting long waits for nursing assistance when buzzers were pressed for help. In one harrowing account, a mother suffered severe medical complications due to being left unattended during an entire night when she vomited significantly, ultimately leading to her passing shortly thereafter. Such incidents raise alarming questions regarding staff availability and responsiveness, especially during nighttime hours when fewer personnel are present.

Food quality emerged as a consistent point of contention across multiple reviews. Many residents reported dissatisfaction with meal options provided by the facility, describing them as unappealing or poor in taste. For some patients—who were already struggling with appetite—the inadequate food only compounded their reluctance to eat adequately, prompting families to bring in meals from outside sources instead. This dissatisfaction extends further into remarks about limited dining options available and restricted menu choices that did not cater effectively to resident preferences.

The overall state of facilities also drew criticism from various accounts detailing outdated decor and physical conditions inside Lincoln Hills. Comments included observations about long-standing wallpaper patterns dating back decades and uneven flooring that raised safety concerns among visitors apprehensive about potential falls or accidents occurring within such an environment.

Most concerning is the impressions conveyed by former visitors regarding staffing levels and training adequacy at Lincoln Hills. A few reviewers shared firsthand accounts suggesting understaffing issues yielded significant consequences for patient care—pointing out inadequate monitoring leading to unfortunate sanitation conditions or unexplained injuries sustained by residents during their stay. These comments impart unease regarding just how well equipped staff members are—particularly newer hires—to handle emergency situations effectively amidst profound administrative oversight missing from numerous encounters at crucial junctures.

In summary, Lincoln Hills offers both favorable conditions alongside glaring shortcomings reflective of systemic challenges within its operations framework; this creates an atmosphere fraught with uncertainty for families entrusting their loved ones' care there while emphasizing critical areas needing focused improvement moving forward if they aspire towards better overall patient experiences.

Features

Housing

  • 156 resident community capacity 156 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Louisville International-Standiford (10 miles away) Louisville International-Standiford (10 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Lincoln Hills of New Albany in New Albany, IN is a skilled nursing facility offering high-quality care services to its residents. This community provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. With a focus on promoting the well-being of its residents, Lincoln Hills also offers medication management and special dietary restrictions for those with diabetes.

Residents at Lincoln Hills enjoy a host of amenities designed to enhance their comfort and enjoyment. They can visit the beauty salon for grooming needs or relax in the fully furnished outdoor space and garden. The community-operated transportation ensures convenient access to nearby cafes, parks, pharmacies, restaurants, places of worship, physicians, and hospitals. For leisure and entertainment, there is a gaming room and a small library available.

Delicious meals are prepared and served in the dining room in a restaurant-style setting. Special dietary restrictions are accommodated to ensure that all residents receive appropriate nutrition.

To promote an active lifestyle, Lincoln Hills offers concierge services to assist with planning day trips and fitness programs to keep residents physically active. In addition, scheduled daily activities allow residents to engage in various social events. There is also a wellness center available for residents to prioritize their health.

For convenience, there is a computer center with Wi-Fi/high-speed internet access where residents can connect with loved ones or engage in personal interests online. Housekeeping services help maintain cleanliness throughout the community. Move-in coordination ensures a smooth transition for new residents.

Overall, Lincoln Hills of New Albany provides comprehensive care services combined with an array of amenities to create a comfortable and enriching assisted living environment for its residents.

Videos

Nearby Places of Interest

Hospitals

  • Baptist Health Floyd (0.3 miles)
  • Clark Memorial Hospital (0.4 miles)
  • Physicians Medical Center (2.5 miles)
  • Clark Memorial Hospital (4.6 miles)
  • KentuckyOne Health Jewish Hospital (5.7 miles)
  • Norton Children's Hospital (5.8 miles)
  • Clark Memorial Hospital (5.9 miles)

Physicians

  • Lucas Parks Rea and Vandaalen (0.4 miles)
  • First Urology (0.4 miles)
  • Orthopedic Surgeons (0.4 miles)
  • Roseline Okeke, MD (0.4 miles)
  • Armstrong, James Baptist Health Medical Group Surgery (0.5 miles)
  • Floyd Memorial Medical Group-New Albany (0.6 miles)
  • Visionworks Doctors Of Optometry - Wesley Commons (0.6 miles)

Pharmacies

  • Westmoreland Pharmacy (0.4 miles)
  • Walgreens (0.4 miles)
  • Kroger Pharmacy (0.5 miles)
  • Williams Brothers Healthcare (0.7 miles)
  • Mathes Pharmacy (0.8 miles)
  • Walgreens (1.5 miles)
  • Kroger Pharmacy (1.9 miles)

Parks

  • Sam Peden Community Park (1.4 miles)
  • Shawnee Park (2.5 miles)
  • Falls of the Ohio State Park (4.1 miles)
  • Riverfront Plaza/Belvedere (5 miles)
  • Waterfront Park (5.5 miles)
  • Central Park (6.2 miles)

Restaurants

  • Taco Bell (1.4 miles)
  • McDonald's (1.6 miles)
  • Asian Buffet (3.1 miles)
  • Cattleman's Roadhouse (3.2 miles)
  • McDonald's (3.3 miles)
  • McDonald's (3.7 miles)
  • Taco Bell (3.8 miles)

Cafes

  • Panera Bread (3.8 miles)
  • Starbucks (5.2 miles)
  • North Lime Coffee and Donuts (5.9 miles)

Places of Worship

  • Northside Christian Church (3.9 miles)
  • Southeast Christian Indiana Campus (4.5 miles)
  • Eastside Christian Church (5.5 miles)
  • Central Presbyterian Church (5.9 miles)
  • St Joseph's (6.4 miles)

Frequently Asked Questions

Where is Lincoln Hills Of New Albany?
What photos are available for Lincoln Hills Of New Albany in New Albany, Indiana?

Nearby Communities

  • Lincoln Hills Health Ctr

    Lincoln Hills Health Ctr

    New Albany, IN

    5 from 1 review
     

    pro Compassionate, family-like care with engaging memory care.

    con Emotionally challenging end-of-life care; nutrition concerns during decline.

  • Senior Helpers - New Albany,  IN

    Senior Helpers - New Albany, IN

    New Albany, IN

     
     

    pro Excellent access to healthcare, dining, and parks nearby.

  • Ohio Valley Home Health

    Ohio Valley Home Health

    New Albany, IN

    5 from 1 review
     

    pro Affordable pricing and Mayo Clinic endorsement.

    con Concerns about cleanliness and activity levels.

  • Home Instead - New Albany,  IN

    Home Instead - New Albany, IN

    New Albany, IN

    5 from 1 review
     

    pro Trusted, compassionate caregiver providing emotional support.

    con Privacy concerns for some family members about discussing personal health with an outsider.

  • Hellenic Senior Living of New Albany

    Hellenic Senior Living of New Albany

    New Albany, IN

    4.4 from 10 reviews
    $3,850 to $4,150 / month

    pro Beautiful, comfortable apartments with friendly, family-like staff and supportive independence.

    con Reports of misrepresented services and costs leading to relocation and reimbursement issues, plus occasional concerns about meals and medication management.

  • The Villages At Historic Silvercrest

    The Villages At Historic Silvercrest

    New Albany, IN

    3.8 from 10 reviews
     

    pro Friendly, attentive staff with good dining and a restored, scenic setting.

    con Mixed social dynamics and variable room sizes; some part-time staff and Medicaid-related limitations.

Related Resources

  • assisted living costUnderstanding the True Cost of Assisted Living in 2025: A Comprehensive Guide

    Assisted living in 2025 offers a crucial balance of independence and support for seniors, with costs varying from $2,500 to over $7,000 per month based on factors such as location and care level. Understanding pricing complexities, including regional differences and potential hidden fees, is essential for families to plan financially while ensuring quality care for their loved ones.

  • does medicaid pay for assisted livingUnderstanding Medicaid Coverage for Assisted Living: A Comprehensive Guide

    The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.

  • does medicaid pay for assisted livingHow and When Medicaid May Cover Assisted Living Costs

    Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.