The Villages At Historic Silvercrest

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  • Interior

    A warmly decorated lobby featuring a green sofa and patterned carpet.
  • Outdoors

    A fenced outdoor tennis court surrounded by greenery.
  • Decor

    A cozy living room with a floral sofa, red armchair, and framed artwork on the walls.
  • Architecture

    A single-story brick house with a well-maintained lawn and landscaping.
  • Bedroom

    A cozy bedroom with elegant black and white bedding, complemented by light-colored furniture.
  • Windows

    A cozy dining area with a round table set for a meal, surrounded by chairs and decorated with wall art.
  • Kitchen

    A kitchen featuring wooden cabinetry, a marble countertop, and an orange pendant light.

The Villages At Historic Silvercrest in New Albany, IN

1 Silvercrest Drive, New Albany, IN 47150

For more information about senior living options: (844) 490-3973

4.2 from 62 reviews
5 stars
41
4 stars
8
3 stars
3
2 stars
4
1 stars
6

Assisted Living Independent Living Skilled Nursing Facility

Overall Review of The Villages At Historic Silvercrest

Pros

  • pro Betty Galligan and her team are fabulous and provide great care to residents.
  • pro Silvercrest's staff gets to know and appreciate each resident, delivering top-notch care.
  • pro Betty Galligan intentionally meets the needs of individual residents and brings a smile and pep to her work.
  • pro Betty Galligan goes above and beyond to help families and communicate with them.
  • pro Nurse Betty extends compassionate care and has a calming presence for residents.
  • pro The staff are warm, friendly, and helpful, creating a welcoming and supportive environment.
  • pro The therapy and nursing teams are highly skilled and dedicated to residents' rehabilitation.
  • pro The campus is beautiful and well-maintained - like a home with excellent amenities.

Cons

  • pro No one answered the call buttons, leaving her for hours in soiled clothing and allowing her surgical wound to reopen.
  • pro Do not send your loved ones here; they risk their safety.
  • pro Eighteen hours at Silvercrest was more than enough for a loved one to endure, signaling poor care.
  • pro The facility smelled like urine and some areas were not kept clean, indicating poor hygiene.
  • pro Medication delivery was disastrous, with incorrect meds, missed doses, and meds not even in the system.
  • pro The care was mediocre and staff sometimes lacked empathy, with a few "bad apples" among the team.

Review

The Villages At Historic Silvercrest is best suited for families seeking a warm, hotel-like assisted living experience where staff genuinely knows residents and takes ownership of daily care. The community shines when stability and personalized attention matter most: residents who value a compassionate, hands-on team led by attentive professionals, strong rehabilitation support, and a living environment that feels comfortable and dignified. Leadership around daily care is repeatedly praised, with particular notice given to Betty Galligan, whose presence as a steady, proactive facilitator helps families trust that their loved ones are known, heard, and cared for as individuals.

Those weighing alternatives should consider omitting this community if the top priority is flawless, consistently immediate medical response and unvarying care across shifts. Several reviewers raise red flags about missed medications, delayed nurse calls, and uneven adherence to care plans, plus reports of staff overwhelm and communication gaps with families. For families with high sensitivity to clinical oversight, or those requiring transparent accountability and rapid issue resolution, other options may offer a more consistently reliable experience. Additionally, the ongoing realities of an older building - room variability, aging infrastructure, and the potential for odor or upkeep concerns - may push some families toward newer or more standardized campuses.

On the upside, the strongest pros form a compelling offset to the best-case concerns. The care culture at Silvercrest centers on relationships: staff who know residents by name, clinicians who listen, and nurses who calm anxieties with a steady, empathetic presence. Rehab and therapy are repeatedly lauded, with therapists who drive tangible progress and a pathway to recovery that feels cohesive and capable. The dining experience and social programming - restaurant-style dining, regular activities, entertainment, and accessible amenities like a beauty salon - contribute to a dignified, engaging daily rhythm that many families find priceless. Cleanliness and campus aesthetics further reinforce a sense that the facility aims to function like a refined, welcoming home rather than a clinical institution.

Yet the cons are not marginal in impact; they demand careful weighing. Reviews cite frequent call-button delays, inconsistent med delivery, and lapses in daily hygiene or wound care that can escalate medical risk. Instances of neglect or miscommunication around discharge planning and rehabilitation timelines have left some families feeling vulnerable and unsupported. odor concerns, variable room quality, and a sense that some staff members are overextended or disengaged contribute to an impression that the experience can swing based on shift, unit, or day. The financial complexity - mixed experiences with Medicare/Medicaid coverage and substantial out-of-pocket costs - further complicates reliance on the community for long-term, predictable budgeting.

In practical terms, these dynamics mean strong fit is possible, but only under disciplined, proactive engagement. For residents who require robust rehabilitation, a willing and responsive team, and a sociable, polished environment, Silvercrest can deliver meaningful value when leadership, especially Betty Galligan and the nursing staff, stays actively involved. The campus' warmth, patient-centered approach, and hospitality-style dining create meaningful quality-of-life gains that many families will treasure. However, when care reliability, predictable med management, and uninterrupted daily care are non-negotiables, this community warrants cautious optimism and due diligence.

Prospective families should approach with a concrete plan: schedule extended visits during routines and activities; request face-to-face meetings with department heads; verify how calls and med deliveries are managed on weekends and holidays; ask for recent rehab progress examples and care plans, and request a clear point person for family updates. Seek current residents' and families' candid impressions about shifts, responsiveness, and how concerns were resolved. Clarify insurance coverage, all-in pricing, and what is included in long-term care contracts versus rehabilitation stays. If the above checks align with expectations, The Villages At Historic Silvercrest can be a strong, fulfilling environment. If not, alternatives with steadier day-to-day consistency may be the safer, more predictable path.

Features

Housing

  • 21 resident community capacity 21 resident community capacity
  • 1-bedroom apartments 1-bedroom apartments1-bedroom apartments are important for seniors because they provide a sense of independence, privacy, and autonomy while still offering the necessary space for comfortable living. These apartments allow seniors to maintain their own personal space and lifestyle preferences in a supportive community setting.
  • 2-bedroom apartments 2-bedroom apartments2-bedroom apartments are important for seniors because they provide extra space for guests, hobbies, and caregivers, as well as potential for additional income through roommates or rental.
  • Studio apartments Studio apartmentsStudio apartments are important for seniors because they offer a smaller, more manageable living space that is easier to navigate and maintain as physical abilities decline. Additionally, studio apartments provide seniors with independence and privacy while still being part of a community that offers support and social opportunities.

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Independent Living Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beautician on-site Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Full kitchen Full kitchenHaving a full kitchen in a senior living facility is important for seniors because it allows them to maintain their independence and prepare their own meals. This promotes healthy eating habits, saves money on dining out, and provides a sense of familiarity and comfort for residents.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Guasts at mealtime Guasts at mealtime"Guests at mealtime" offer seniors the opportunity for social interaction, companionship, and a sense of community during meals, which can help combat feelings of loneliness and isolation commonly experienced in senior living environments. It can also enhance their overall dining experience and improve their mental and emotional well-being.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Laundry LaundryLaundry services are important for seniors as they may have difficulty with physical tasks such as bending, lifting, or carrying heavy loads. Having access to laundry services can help seniors maintain personal hygiene, cleanliness, and independence in their daily lives.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Overnight guests Overnight guestsOvernight guests provide companionship, social engagement, and emotional support for seniors in senior living communities. They can help reduce feelings of loneliness, isolation, and boredom, while also promoting mental well-being and overall quality of life. Additionally, overnight guests can offer a sense of familiarity and comfort for seniors who may be transitioning into a new living environment.
  • Party space Party spaceHaving access to party space is important for seniors as it provides opportunities for socialization, connection, and enjoyment. These spaces allow seniors to celebrate special occasions, host gatherings with friends and family, and participate in community events, enhancing their overall well-being and quality of life.
  • Resident parking Resident parkingResident parking is crucial for seniors in a senior living community as it provides convenience, accessibility, and safety for residents who may have limited mobility or rely on personal vehicles for transportation. Having designated parking spaces ensures that seniors can easily access their homes without having to walk long distances or navigate crowded parking lots, ultimately enhancing their overall quality of life and sense of independence.
  • Respite or short term stays offered Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
  • Swimming pool Swimming poolSwimming pools are important for seniors as they provide a low-impact form of exercise that can improve cardiovascular health, increase muscle strength and flexibility, and help maintain mental well-being. Additionally, swimming can relieve joint pain and stiffness associated with conditions such as arthritis, making it an ideal activity for older adults looking to stay active and healthy.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Tennis courts Tennis courtsTennis courts are important for seniors as they provide a fun and engaging way to stay active, socialize, and maintain physical fitness. Playing tennis can improve balance, coordination, agility, and cardiovascular health, making it an ideal activity for older adults looking to stay fit and healthy.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Louisville International-Standiford (10 miles away) Louisville International-Standiford (10 miles away)
  • Transportation & parking Transportation & parkingTransportation and parking are vital for seniors as they offer access to essential services, activities, and social interactions. Reliable transportation options can help seniors maintain independence, stay connected within their community, and enjoy a higher quality of life. Additionally, convenient parking facilities ensure that seniors can easily access necessary resources and amenities without added stress or difficulty.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Physical therapy Physical therapyPhysical therapy is essential for seniors to maintain and improve their mobility, strength, and overall quality of life. It helps reduce pain, prevent falls, and enhance independence in daily activities. By promoting movement and function, physical therapy can help seniors stay active, healthy, and engaged in their communities.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Activities off-site Activities off-siteActivities off-site are crucial for seniors as they provide opportunities for socialization, mental stimulation, and physical activity outside of their usual routine. This helps combat feelings of isolation and boredom, promotes overall well-being, and allows seniors to remain engaged in the community.
  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Religious services Religious servicesReligious services provide seniors with a sense of community, support, and spiritual fulfillment, which can improve their overall well-being and mental health. It also offers them opportunities for socialization and connection with others who share their beliefs.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Languages Spoken

  • English EnglishEnglish is important for seniors as it allows them to communicate effectively with healthcare providers, understand important information related to their health and medications, stay connected with loved ones, and engage in social activities within their communities. It also opens up opportunities for lifelong learning and intellectual stimulation.

Description

The Villages at Historic Silvercrest in New Albany, IN is a vibrant assisted living community that offers a range of housing options and care services to meet the individual needs of its residents. With 2-bedroom apartments and studio apartments available, residents can choose a living arrangement that suits their preferences.

In terms of care, The Villages at Historic Silvercrest provides both independent living and skilled nursing facility options. This means that individuals can receive the level of support they require, whether it be 24-hour supervision or assistance with daily activities such as bathing, dressing, and transfers. The community also coordinates with health care providers and offers medication management to ensure residents' well-being.

Residents enjoy an array of amenities designed for comfort and convenience. There is a beauty salon on-site for personal grooming needs, as well as cable or satellite TV in each unit. A fully furnished apartment with a full kitchen or kitchenette allows residents to maintain their independence while still having the option for housekeeping services if desired. Laundry facilities are available on-site for added convenience.

Outdoor spaces such as gardens and swimming pools provide opportunities for relaxation and recreation. Tennis courts are also available for those who enjoy staying active. Residents can invite guests to join them for meals or overnight stays, making it easy to spend time with loved ones. Party spaces are provided for social gatherings and community-sponsored activities offer opportunities for engagement.

The Villages at Historic Silvercrest ensures that transportation needs are met with parking available for residents' vehicles and coordinated transportation arrangements for medical appointments. Wi-Fi/high-speed internet access keeps residents connected to the digital world should they wish.

Dining at The Villages at Historic Silvercrest accommodates special dietary restrictions, ensuring that all residents can enjoy nutritious meals tailored to their needs. Scheduled daily activities, resident-run initiatives, religious services, and mental wellness programs create a vibrant atmosphere where individuals can pursue their interests and engage with others in the community.

Located near cafes, parks, pharmacies, restaurants, places of worship, and hospitals, The Villages at Historic Silvercrest provides accessibility to essential amenities and services in the surrounding area.

Nearby Places of Interest

Physicians

  • Armstrong, James Baptist Health Medical Group Surgery (0.7 miles)
  • First Urology (0.7 miles)
  • Lucas Parks Rea and Vandaalen (0.7 miles)
  • Orthopedic Surgeons (0.8 miles)
  • Visionworks Doctors Of Optometry - Wesley Commons (0.9 miles)
  • Roseline Okeke, MD (1 miles)
  • Floyd Memorial Medical Group-New Albany (1.1 miles)

Pharmacies

  • Walgreens (0.7 miles)
  • Westmoreland Pharmacy (0.7 miles)
  • Kroger Pharmacy (0.9 miles)
  • Williams Brothers Healthcare (0.9 miles)
  • Mathes Pharmacy (1.8 miles)
  • Walgreens (2.2 miles)
  • Kroger Pharmacy (2.8 miles)

Hospitals

  • Clark Memorial Hospital (0.7 miles)
  • Baptist Health Floyd (0.8 miles)
  • Physicians Medical Center (3.3 miles)
  • Clark Memorial Hospital (5.4 miles)
  • KentuckyOne Health Jewish Hospital (6.1 miles)
  • Norton Children's Hospital (6.2 miles)
  • Norton Pavilion Hospital (6.3 miles)

Parks

  • Sam Peden Community Park (2.3 miles)
  • Shawnee Park (2.4 miles)
  • Falls of the Ohio State Park (4.7 miles)
  • Riverfront Plaza/Belvedere (5.5 miles)
  • Waterfront Park (6 miles)
  • Central Park (6.4 miles)

Restaurants

  • Taco Bell (2.5 miles)
  • McDonald's (2.7 miles)
  • McDonald's (3 miles)
  • Taco Bell (3.1 miles)
  • Sam's Food & Spirits (3.1 miles)
  • Tumbleweed Southwest Grill (3.2 miles)
  • McDonald's (3.7 miles)

Places of Worship

  • Northside Christian Church (4.8 miles)
  • Southeast Christian Indiana Campus (5.6 miles)
  • Central Presbyterian Church (6.1 miles)
  • Eastside Christian Church (6.6 miles)

Cafes

  • Panera Bread (4.9 miles)
  • Starbucks (5.6 miles)
  • North Lime Coffee and Donuts (6.1 miles)

Frequently Asked Questions

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