Elevate Glen Saint Andrew

Pros

• The staff at Celebrate Senior Living of Niles were described as dedicated and attentive, providing exceptional support to residents and their families throughout challenging times.
• Residents praised the variety and quality of meals offered, appreciating the cook's efforts to introduce new combinations while maintaining balanced nutrition.
• The facility was noted for its cleanliness and maintenance, with residents expressing gratitude for a comfortable living environment.
• Several reviews highlighted the positive atmosphere and friendly interactions among staff and residents, creating a welcoming community.
• The availability of on-site physical therapy and occupational therapy services was seen as a significant benefit for residents needing additional care.
• Many reviewers found the affordability of Celebrate Senior Living to be a considerable advantage, offering value without compromising on care quality.
• Activities such as bingo, music events, and gardening clubs were well-received, contributing to an engaging social environment for residents.
• Overall satisfaction was high among family members regarding the level of care their loved ones received in both assisted living and memory care settings.

Cons

• Concerns about Post-Death Charges: After a resident passed away, the facility charged for an additional two months despite the room being emptied and keys returned, leading to a complicated reimbursement process.
• Limited Food Quality and Options: A resident’s family member mentioned dissatisfaction with the food quality and lack of dining options, suggesting that extended dining hours and improved meal choices are needed.
• Parking Lot Hazards: The parking lot has been described as dangerous and in need of repairs for the last three years, posing safety risks for visitors.
• Staff Communication Issues: One reviewer noted difficulties in reaching staff members regarding Medicaid claims, indicating that although knowledgeable, they can be hard to contact.
• Aging Facility Concerns: Another reviewer pointed out that the building is in need of repairs, including only one functioning elevator and dark lighting making it feel unwelcoming.
• Lack of Emergency Call Systems: Visitors expressed disappointment over the absence of emergency cords or buttons in rooms for residents who may need immediate assistance.
• Inadequate Staffing Levels: Despite basic care being provided, concerns were raised about short-staffing issues typical of nursing homes, impacting overall resident care quality.
• Housekeeping and Responsiveness Issues: While some staff were praised for their attentiveness, there were mentions of less responsive communication from the business office regarding administrative needs.

Review

Celebrate Senior Living of Niles has garnered mostly positive feedback from residents and their families, praising the staff's commitment to care, responsiveness, and overall quality of life within the community. Many reviewers have expressed gratitude for the attentive nature of the personnel, who go above and beyond to assist residents. For instance, one review highlighted a particularly knowledgeable staff member who was instrumental in navigating Medicaid claims for an elderly resident. This level of support during challenging times has led several families to recommend Celebrate Senior Living to others seeking similar services.

However, there have been some challenges noted by certain residents and family members concerning issues at the facility. While many appreciate the home's accommodations, there were complaints about unexpected charges after a resident passed away. Although these charges were eventually reimbursed, it required significant effort from the family to resolve the situation. This experience reflects concerns regarding administrative processes that could benefit from streamlining and better communication with families during sensitive times.

Dining experiences at Celebrate Senior Living also received mixed reviews. Several residents expressed satisfaction with meal quality overall but suggested more menu options and extended dining hours would enhance their experience significantly. One family member mentioned that while their loved one enjoyed the food provided, they felt improvements could be made in variety and presentation to elevate resident satisfaction further. These suggestions point towards an opportunity for management to consider dietary preferences alongside nutritional needs within an aging population.

On community facilities and amenities, comments were varied; some found them satisfactory while others identified areas needing improvement. For example, several reviews noted that parking conditions had deteriorated over three years and raised safety concerns for visitors maneuvering through a poorly maintained lot—particularly for elder relatives visiting residents. There were also remarks about lighting deficiencies within common areas that contributed to a less-than-welcoming atmosphere; suggestions included better furnishings or decorations in shared spaces like reception rooms would make a significant difference in aesthetics.

While many recognized cleaning services as commendable—the housekeeping staff reportedly maintains cleanliness across living quarters—the need for updates on infrastructure was highlighted as well. Residents pointed out that only one operational elevator serves multiple floors in the building, raising accessibility concerns for those reliant on mobility aids or physical therapy services provided onsite. Such maintenance lapses can influence resident wellness perceptions and might contribute negatively to overall quality assessment if left unaddressed.

Despite these issues, numerous families remain appreciative of the value offered by Celebrate Senior Living relative to other facilities in terms of pricing versus available amenities—a key consideration when selecting care options for elderly loved ones. The facility provides laundry services and regular activities such as bingo nights or dance events aimed at social engagement among residents—features lauded by both current occupants and prospective visitors alike during tours through independent living sections or memory care units. Overall, while improvements are needed in specific areas such as administration communication, food options diversity, parking lot safety enhancements, staffing levels during peak hours of activity within this vibrant community; many still regard Celebrate Senior Living as a valuable option worth considering based on personal experiences shared throughout various assessments provided thus far.

This part of Niles, Illinois, offers a convenient and bustling community with various amenities within close proximity. With several pharmacies, restaurants, cafes, theaters, transportation options, parks, and hospitals nearby, residents have easy access to essential services and entertainment opportunities. The area also boasts a range of medical facilities for any healthcare needs. Additionally, the abundance of dining options caters to diverse tastes and preferences. Overall, this neighborhood provides a lively atmosphere with plenty of resources for seniors looking to enjoy an active lifestyle in a well-connected community.

Pharmacies

• CVS Pharmacy (0.2 miles)
• Walgreens (1.2 miles)
• Walgreens (1.8 miles)
• Walgreens (1.8 miles)
• CVS Pharmacy (2.4 miles)
• Walgreens (2.7 miles)
• CVS Pharmacy (3.4 miles)

Restaurants

• Superdawg Drive-In (1.2 miles)
• Chick-Fil-A (1.7 miles)
• Raising Cane's Chicken Fingers (2.2 miles)
• Portillo's Hot Dogs (3.1 miles)
• Panda Express (3.3 miles)
• McDonald's (4.3 miles)
• Glenview Dairy Bar (4.4 miles)

Physicians

• Resurrection Medical Center Professional Building (1.6 miles)
• North Shore Physicians Group (3 miles)
• Physicians Cosmetic Institute (4.4 miles)

Theaters

• AMC Village Crossing Theatre (1.9 miles)
• AMC Rosemont 18 (3.9 miles)

Transportation

• Cta (3.4 miles)
• Jefferson Park Bus Terminal (3.4 miles)
• Cta (3.4 miles)
• O'Hare Multi-Modal Facility (4.2 miles)
• SAS Business Lounge (5.1 miles)
• Terminal 5 (5.1 miles)
• Concourse L (5.4 miles)

Parks

• Portage Park (4.3 miles)
• Independence Park (5.6 miles)
• Warren Park (5.8 miles)
• Horner Park (6.3 miles)
• Clarkson Park (6.5 miles)
• Dubkin Park (6.8 miles)

Cafes

• Starbucks (4.5 miles)
• Starbucks (5.7 miles)
• Little Beans Cafe (5.8 miles)
• Starbucks (6.7 miles)
• Starbucks (6.8 miles)

Hospitals

• Swedish Covenant Hospital Cancer Care (5.8 miles)
• Saint Francis Hospital (6.2 miles)
• Glenbrook Hospital (6.3 miles)