Generations At Regency in Niles, IL
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Information last verified:
6631 Milwaukee Avenue, Niles, IL 60714
For more information about senior living options: (844) 490-3973
The staff are friendly, kind, and attentive to residents. The CNAs are amazing, caring, and compassionate. Generations at Regency is doing a great job in caring for residents. The therapy team is wonderful and helps residents regain independence. The facility is clean, well-organized, and feels like home. The dining room staff are caring and attentive to residents' meals. The administrator and front desk staff are welcoming and helpful to families. The facility provides a valuable learning environment for CNA students.
He fell out of his nearly railless bed shortly after arrival and was severely criticized by his nurse for falling. He was made to wear mittens without his family's permission. Regency's care did not seem very useful; the oxygen-generating machine sounded like a jet airplane and disrupted sleep. He was sent to Resurrection Hospital due to low hemoglobin, and again for low blood pressure, with Regency not able to help much in either case. Some reviewers stated that the staff lacked the skills or resources to help seriously ill patients. A family member reported being billed over $10,000 after a loved one's death and receiving new charges after her death. The facility was described as negligent, with unresponsive nurses and care that did not listen to patients' needs. One reviewer claimed Regency lied about a relative being there and allowed care that did not prevent deterioration.Generations at Regency in Niles is best suited for families seeking a rehab-forward environment where a hands-on, CNA-heavy care team can drive daily progress and social engagement. The community shines for residents who respond well to attentive, personable aides, consistent assistance with activities of daily living, and a dining-and-social life that feels more home-like than clinical. It is particularly attractive for families who value direct access to therapy services and a facility culture that prizes hands-on care, supervision by engaged administrators, and a learning environment for CNAs. For post-acute scenarios centered on function and independence, Regency can deliver meaningful gains when families remain actively involved.
Those who may want to consider alternatives include families dealing with highly complex medical needs requiring constant, physician-led oversight, or anyone prioritizing uniformly stringent safety and risk management. Several reviews flag serious concerns about responsiveness, medication handling, and overall clinical judgment, suggesting that residents with fragile or rapidly changing conditions could face unacceptable gaps in care. Additional reservations arise for those with tight budgeting or a preference for transparent, predictable billing, as some family members report billing confusion and abrupt changes after a loved one’s passing. In short, this community rewards engagement and rehab potential, but it does not guarantee consistently risk-averse outcomes.
The strongest positives here are the care staff’s dedication and the rehabilitation mindset. CNAs are repeatedly described as compassionate, capable, and dependable, with multiple accounts of staff going above and beyond to support residents and families. The therapy team earns frequent praise for progress and encouragement, and administrators who engage with families are highlighted as a meaningful asset when problems arise. The facility’s environment, clean facilities, functional rehabilitation spaces, and a dining area that fosters social connection, adds to a sense of everyday vitality. When the care plan is clear and families participate, these strengths translate into observable resident engagement and visible improvements.
Yet the main drawbacks warrant sober consideration. Reports of neglectful or slow responses, disorganization in communication, and inconsistent clinical judgment cut against the otherwise positive picture. Specific allegations include medication issues, delayed attention to needs, and events suggesting possible lapses in basic safety and monitoring. Several reviews also describe admission-and-follow-up communication gaps, and one prolonged patient-care concern underscores the risk families feel when there is a mismatch between expectations and the actual system for escalation. While some staff members are lauded, the inconsistent experience across shifts and units creates a real risk for residents who need steady, predictable oversight.
For families evaluating Regency, the key question is whether rehab momentum and caregiver warmth can outweigh potential lapses in clinical reliability. Pros offset drawbacks when a resident’s goals are recovery and regain of function, and when hospital-to-home transitions are tightly coordinated with the therapy team and front-office leadership. However, for a resident whose condition requires relentless medical vigilance, or for families seeking a consistently frictionless experience with billing and communication, the cons may outweigh the pros. The prudent path involves a thorough on-site tour, direct conversations with the administration about care planning and escalation, and a clear, written understanding of daily schedules, medication protocols, and emergency procedures.
In the end, Generations at Regency presents a practical choice for those prioritizing active rehabilitation, engaged CNAs, and a warm, community-oriented atmosphere. It is not a one-size-fits-all solution: it rewards families who stay closely involved, demand high standards, and insist on transparent care plans. For others, especially those needing unwavering medical consistency or scrutinized billing practices, exploring comparable facilities may prevent future dissatisfaction. The right decision hinges on a candid assessment of how well the facility’s strengths, caregiver attentiveness, rehab vigor, and accessible administration, align with the resident’s medical demands and the family’s capacity to stay engaged every step of the way.
300 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Chicago O'Hare International (6 miles away) Chicago Midway (15 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Generations At Regency is an assisted living community located in Niles, IL. We offer a wide range of amenities to ensure that our residents have a comfortable and enjoyable living experience.
Our community features a beauty salon where residents can indulge in some pampering and get their hair and nails done. Residents can also enjoy their favorite TV shows with our cable or satellite TV. For those who need transportation, we provide community-operated transportation as well as transportation arrangements for non-medical purposes and doctor's appointments.
Our computer center is equipped with high-speed internet, allowing residents to stay connected with loved ones or browse the web at their convenience. Dining is a restaurant-style experience, offering delicious meals prepared by our staff and accommodating special dietary restrictions.
At Generations At Regency, we prioritize the wellness of our residents. Our fitness room and wellness center are designed to promote physical health and wellbeing. We offer assistance with activities of daily living, such as bathing, dressing, and transfers, providing 24-hour supervision and call system for peace of mind.
For entertainment purposes, we have a gaming room, small library, outdoor space for relaxation or gardening activities, along with resident-run activities organized by our caring staff. We also provide planned day trips for those who enjoy exploring new places.
With 17 pharmacies nearby, medication management is convenient for our residents. Additionally, there are numerous restaurants in the vicinity for dining options outside of the community. Nearby parks provide opportunities for enjoying nature and taking leisurely walks.
Generations At Regency strives to create a warm and friendly environment where seniors can thrive while receiving the care they need. Come join our community where you will find comfort, convenience, and companionship all under one roof!
Generations At Regency is located at 6631 Milwaukee Avenue, Niles, IL 60714 in Cook County, Illinois
Generations At Regency on seniors.fyi includes 24 photos including images showing interior, dining, healthcare, outdoors, exercise equipment, bedroom, decor, windows, and more.
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