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3.8 from 100 reviews
5 stars
49
4 stars
25
3 stars
2
2 stars
5
1 stars
19
Overall Review of Generations At Regency
common2 reviews mention this
Dining quality varies for residents
Residents describe both hot, enjoyable meals and food that falls short.
Some residents and families praised the dining room meals as hot and enjoyable, describing meals served in the dining room with a social atmosphere. Others said the food was not so good, pointing to inconsistent dining experiences.
common2 reviews mention this
Therapy support comes through
Families mention therapy teams helping residents work toward getting back on their feet.
In multiple reviews, families described encouraging residents to get out of their rooms and referenced a therapy team that helped with recovery. One review also specifically looked forward to starting rehab therapy to help with walking and speaking.
caveat3 reviews mention this
Communication and billing raise concerns
Several reviewers report unreturned communication and major billing problems.
Some reviewers said they had difficulty getting follow-up after inquiries and described repeated promises of callbacks that never happened. Others raised concerns about billing after a residentās death, including large charges and new charges following the passing. A separate review also described poor communication during a complex medical situation.
caveat2 reviews mention this
Nursing care quality is mixed
Reviews include reports of inadequate responses during medical issues.
One reviewer described harsh treatment and concerns about how care was handled during a serious health decline, including equipment and responses they felt were not helpful. Another review described medication-related problems and delayed attention, citing outcomes that led the family to move the resident elsewhere.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
300 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Chicago O'Hare International (6 miles away)
Chicago Midway (15 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Restaurants
Superdawg Drive-In (0.4 miles)
Chick-Fil-A (1.3 miles)
Raising Cane's Chicken Fingers (2.7 miles)
Portillo's Hot Dogs (3.9 miles)
Culver's (4 miles)
Panda Express (4 miles)
McDonald's (4.7 miles)
Pharmacies
Walgreens (0.5 miles)
CVS Pharmacy (0.8 miles)
Walgreens (1.4 miles)
CVS Pharmacy (1.8 miles)
Walgreens (2.2 miles)
CVS Pharmacy (2.7 miles)
Walgreens (2.9 miles)
Theaters
AMC Village Crossing Theatre (1.5 miles)
AMC Rosemont 18 (4.2 miles)
Physicians
Resurrection Medical Center Professional Building (1.5 miles)
Generations At Regency on seniors.fyi includes 24 photos including images showing interior, dining, healthcare, outdoors, exercise equipment, bedroom, decor, windows, and more.
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Exercise Equipment, Gym, Treadmill, and Fitness Room
Healthcare
Office
Art
Additional Photos
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