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Generations At Regency in Niles, IL

Generations At Regency is a nursing home community in Niles, IL.

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Generations At Regency in Niles, IL

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  • Interior

    An elderly woman smiling with a white snake draped around her neck.
  • Outdoors

    A brick healthcare facility with outdoor seating and landscaping.
  • Decor

    A cozy bedroom with a bed, bookshelf, and microwave.
  • Trees

    A group of seniors in wheelchairs enjoying an outdoor performance.
  • Windows

    A quiet hallway with a seating area by the window, featuring two armchairs and decorative plants.
  • Dining

    An elderly woman and a man enjoying a meal together in a restaurant setting.
  • Outdoor

    An outdoor musical performance attended by an audience, including elderly individuals in wheelchairs.
  • Lobby

    A modern reception area with natural lighting and contemporary furnishings.
  • Exercise Equipment

    A well-lit gym with exercise equipment including a treadmill and stationary bikes.
  • Office

    A group of healthcare professionals in scrubs gathered around a table in an office setting, possibly celebrating an occasion.
  • Healthcare

    A group of healthcare professionals holding a poster with a heart design and text.
  • Art

    Three people holding a large drawing with a heart and colorful designs.

6631 Milwaukee Avenue, Niles, IL 60714

For more information about senior living options: (866) 208-4318

3.8 from 100 reviews
5 stars
49
4 stars
25
3 stars
2
2 stars
5
1 stars
19

Overall Review of Generations At Regency

common 2 reviews mention this

Dining quality varies for residents

Residents describe both hot, enjoyable meals and food that falls short.

Some residents and families praised the dining room meals as hot and enjoyable, describing meals served in the dining room with a social atmosphere. Others said the food was not so good, pointing to inconsistent dining experiences.

  • An elderly woman and a man enjoying a meal together in a restaurant setting.
  • A group of four people posing in front of a buffet table with various dishes indoors.
common 2 reviews mention this

Therapy support comes through

Families mention therapy teams helping residents work toward getting back on their feet.

In multiple reviews, families described encouraging residents to get out of their rooms and referenced a therapy team that helped with recovery. One review also specifically looked forward to starting rehab therapy to help with walking and speaking.

caveat 3 reviews mention this

Communication and billing raise concerns

Several reviewers report unreturned communication and major billing problems.

Some reviewers said they had difficulty getting follow-up after inquiries and described repeated promises of callbacks that never happened. Others raised concerns about billing after a resident’s death, including large charges and new charges following the passing. A separate review also described poor communication during a complex medical situation.

caveat 2 reviews mention this

Nursing care quality is mixed

Reviews include reports of inadequate responses during medical issues.

One reviewer described harsh treatment and concerns about how care was handled during a serious health decline, including equipment and responses they felt were not helpful. Another review described medication-related problems and delayed attention, citing outcomes that led the family to move the resident elsewhere.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 300 resident community capacity 300 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Chicago O'Hare International (6 miles away) Chicago O'Hare International (6 miles away)
  • Chicago Midway (15 miles away) Chicago Midway (15 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Restaurants

  • Superdawg Drive-In (0.4 miles)
  • Chick-Fil-A (1.3 miles)
  • Raising Cane's Chicken Fingers (2.7 miles)
  • Portillo's Hot Dogs (3.9 miles)
  • Culver's (4 miles)
  • Panda Express (4 miles)
  • McDonald's (4.7 miles)

Pharmacies

  • Walgreens (0.5 miles)
  • CVS Pharmacy (0.8 miles)
  • Walgreens (1.4 miles)
  • CVS Pharmacy (1.8 miles)
  • Walgreens (2.2 miles)
  • CVS Pharmacy (2.7 miles)
  • Walgreens (2.9 miles)

Theaters

  • AMC Village Crossing Theatre (1.5 miles)
  • AMC Rosemont 18 (4.2 miles)

Physicians

  • Resurrection Medical Center Professional Building (1.5 miles)
  • North Shore Physicians Group (2.6 miles)
  • Physicians Cosmetic Institute (4.9 miles)

Transportation

  • Cta (2.7 miles)
  • Jefferson Park Bus Terminal (2.7 miles)
  • Cta (3.7 miles)
  • O'Hare Multi-Modal Facility (4.6 miles)
  • SAS Business Lounge (5.4 miles)
  • Terminal 5 (5.4 miles)
  • Concourse L (5.7 miles)

Parks

  • Portage Park (3.6 miles)
  • Independence Park (4.8 miles)
  • Warren Park (5.3 miles)
  • Horner Park (5.6 miles)
  • Dubkin Park (6.3 miles)
  • Unity Playlot Park (6.5 miles)

Cafes

  • Starbucks (4.6 miles)
  • Starbucks (5.4 miles)
  • Little Beans Cafe (5.5 miles)
  • Starbucks (6.5 miles)
  • Starbucks (6.5 miles)

Hospitals

  • Swedish Covenant Hospital Cancer Care (5.1 miles)
  • Saint Francis Hospital (5.8 miles)

Frequently Asked Questions

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