Regency Health Center in Niles, IL
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Information last verified:
6631 N Milwaukee Ave, Niles, IL 60714
For more information about senior living options: (844) 490-3973
At Regency Health Center, the monthly costs for both semi-private and private rooms are competitive compared to the broader market in Cook County and the state of Illinois. Specifically, a semi-private room at Regency is priced at $4,950, which is notably lower than the county average of $5,192 and slightly below the state average of $5,146. Similarly, for a private room, the cost at Regency is $5,040, again offering a more affordable option compared to Cook County's average of $5,168 and aligning closely with the state's average of $5,049. This pricing strategy highlights Regency Health Center's commitment to providing quality care while maintaining affordability for residents.
| Floor plans | Regency Health Center | Cook County | Illinois |
|---|---|---|---|
| Semi-Private | $4,950 | $5,192 | $5,146 |
| Private | $5,040 | $5,168 | $5,049 |
The CNAs are amazing. The staff are great and friendly. The facility is clean, neat, and well organized. The therapy team is wonderful and helps residents regain mobility. The CNAs are rock stars at caring for residents. Generations at Regency provides a wonderful learning environment for CNAs and students. The front desk staff are welcoming and sweet. The dining room serves meals that residents enjoy. The staff show concern for residents and treat them with respect.
Nicoletta should be reported to the ombudsman and investigated. The reviewer questions why the best facilities keep the most vile staff. A staff member named Carmen is described as very rude and talks to people inappropriately. The spouse felt he was treated harshly and criticized by his nurse for falling. The patient was made to wear mittens without the family's permission. Regency’s oxygen-generating machine sounded like a jet engine and disrupted sleep. Regency was unable to help much in those cases. The staff at Generations at Regency did not seem to have the skills or resources to help seriously ill patients. They gave her the wrong medication and left her disoriented.Regency Health Center in Niles is best suited for families that prize attentive, hands-on caregiving from front-line staff and a rehab-oriented environment. The community consistently delivers in-the-trenches care from CNAs and nursing staff, with a tangible sense that residents are known personally and treated with warmth. For families seeking robust daily assistance, lots of direct contact with front-line caregivers, and a facility that feels well-kept and home-like, Regency can feel like a solid fit. It is especially appealing for those who value a strong nursing and therapy presence as central to daily life, and for families who don’t mind active involvement from administrators and care coordinators in shaping a resident’s routine.
That said, several clear cautions point families toward alternatives. For anyone who cannot tolerate abrupt safety lapses, inconsistent communication, or perceived neglect, other options should be considered. Reviews describe serious concerns about responsiveness, medication management, and safety lapses, such as beds without adequate rails, restrictions on autonomy like mittens without permission, and episodes where staff were described as dismissive or harsh. Families facing complex medical needs or who require highly reliable oversight for acute issues may prefer facilities with a longer track record of rigorous safety protocols and transparent, timely communication. Also, prospective buyers should weigh potential billing surprises after Medicare’s 100-day period, and be cautious about rooms that may feel crowded or lack natural light, depending on floor and room assignment.
On the strengths side, Regency’s caregiving core stands out. CNAs are repeatedly praised as compassionate, patient, and dedicated, with many calls to recognize particular staff as “amazing,” “rockstars,” or deeply committed to residents’ daily comfort. Nursing staff and therapy teams often receive credit for helping residents regain function and feel empowered to improve, and the dining room culture, where meals are served with care and residents interact socially, adds a genuine sense of community. Several families highlight specific individuals, from a diligent CNA supervisor to a responsive administrator who visits residents and is seen as genuinely invested in the facility’s atmosphere. The general environment, cleanliness, organized floors, and a facility that feels well-maintained, also reinforces Regency’s practical appeal for families prioritizing consistent daily care.
Yet the cons carry real weight and deserve heed in decision-making. Multiple accounts report situations that shake confidence in safety and reliability: harsh or inattentive responses to falls, objections to being constrained by devices like mittens, and episodes of communication failures that left families waiting for calls that never came. Medically, concerns range from delays in addressing low hemoglobin and blood pressure to more alarming claims about incorrect medications or inadequate management of respiratory needs. Some families describe experiences that culminate in distressing outcomes, including hospital transfers or, in the most severe recollections, grave dissatisfaction with end-of-life care. Billing and discharge-related disputes, such as posthumous or near-posthumous charges and confusing notices, add another layer of risk for families evaluating the financial implications of long-term care here.
These contrasting elements create a pragmatic calculus for families. The compelling pros, visible, caring CNAs; a capable therapy cadre; a clean, hospitable setting; and administrators who are accessible to residents and families, can offset many day-to-day concerns for residents who stay within a well-structured care plan and who have reliable oversight from loved ones. However, the gravity and frequency of safety and communication complaints cannot be brushed aside. When a facility’s strengths are undermined by perceived negligence, inconsistent responsiveness, or disputes over care decisions and billing, the overall value proposition shifts. For families balancing comfort, function, and risk, Regency can be a strong match if one prioritizes daily caregiving quality and rehab potential while accepting vigilant monitoring of safety and finances.
For families actively moving toward a decision, a disciplined approach is essential. Plan a tour with a checklist focused on care coordination: observe how staff on all shifts respond to residents, verify how often therapists and CNAs work with the same residents, and request a transparent outline of how care plans are developed and updated. Deliberately inquire about medication management processes, fall prevention measures, and how emergencies are escalated. Ask for recent activity on safety incidents and how staff are trained to handle complaints. Parallelly, review financial terms with a social worker or billing liaison, confirm coverage under Medicare, and clarify post-100-day expectations, room allocations, and any anticipated ancillary charges. The goal is to see not just polished surfaces, but the daily rhythms and reliability that families must lean on for months or years.
In the end, Regency Generations at Regency offers a pragmatic, care-focused option for families who value front-line caregiving, rehab-oriented activity, and a facility that feels clean and well-run. Its strongest advocates are those who experience the daily compassion of CNAs and therapists and who can work collaboratively with administrators to navigate care plans. However, serious caveats around safety reliability, consistent communication, and billing clarity place Regency in a category where alternatives should be actively explored. The right choice hinges on matching a resident’s acuity and behavioral needs with a transparent, consistently responsive care ecosystem. If deciding to move forward, proceed with a structured, informed engagement that verifies safety, accountability, and financial predictability as non-negotiables.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Bath tubsBath tubs are important for seniors because they provide a safe and relaxing way to bathe, helping to prevent slips and falls while promoting independence and overall well-being.
Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
Devotional services on-siteDevotional services on-site provide seniors with spiritual support and a sense of community, as well as an opportunity for reflection and guidance during their senior living experience. This can promote emotional well-being and connection to others, leading to a more fulfilling and enriching lifestyle in their later years.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.
Chicago O'Hare International (6 miles away) Chicago Midway (15 miles away)
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
KosherKosher options are important for seniors because they adhere to dietary laws that are significant to many Jewish individuals, providing them with peace of mind and an opportunity to maintain their cultural traditions and beliefs while living in a senior living community. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. VegetarianA vegetarian diet is important for seniors because it can help lower the risk of chronic diseases, maintain a healthy weight, and provide essential nutrients needed for aging bodies. Additionally, plant-based diets are often easier on digestive systems and can contribute to overall well-being in older adults. Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Devotional activities on-siteDevotional activities on-site provide seniors with a sense of community, spiritual fulfillment, and emotional support, promoting overall well-being and a positive sense of purpose in their lives.Regency Health Center in Niles, IL is an assisted living community that offers a range of amenities and care services to its residents. The community provides a variety of activities on-site for residents to participate in, ensuring they can stay engaged and active.
Residents can enjoy the convenience of having bath tubs in their living spaces, as well as access to a beautician on-site for personal grooming needs. Devotional services are also offered on-site, providing spiritual support and connection for those who wish to partake.
Both indoor and outdoor common areas are available for residents to relax and socialize with others. The community is designed to be wheelchair accessible, making it easy for residents with mobility challenges to navigate the facilities comfortably.
For individuals requiring high acuity care or assistance with incontinence, Regency Health Center can provide the necessary support. Medication management services are also available to ensure residents receive their medications safely and on time.
Dining at Regency Health Center is a pleasure, as meals are provided for residents, with vegetarian options available. This ensures that residents have access to nutritious meals that cater to their dietary preferences.
In addition to these amenities and care services, the community is conveniently located near various cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, and theaters. This allows residents easy access to additional resources and recreational opportunities outside of the community.
Overall, Regency Health Center in Niles, IL offers a comfortable and supportive environment where seniors can receive quality care while enjoying a range of amenities and nearby conveniences.
This part of Niles, Illinois, is a bustling and convenient neighborhood with a variety of amenities nearby. With several restaurants offering different cuisine options such as hot dogs, chicken fingers, and fast food, residents have plenty of dining choices. Pharmacies like Walgreens and CVS are also easily accessible for any medication needs. For entertainment, there are movie theaters like AMC Village Crossing Theatre within a short driving distance. In terms of healthcare, there are medical facilities like Resurrection Medical Center Professional Building and North Shore Physicians Group close by. Transportation options such as Cta buses and the O'Hare Multi-Modal Facility make it easy to get around the area. Additionally, there are parks like Portage Park and Independence Park where seniors can enjoy outdoor activities. Overall, this neighborhood offers convenience and accessibility for senior living.
At Regency Health Center, the monthly costs for both semi-private and private rooms are competitive compared to the broader market in Cook County and the state of Illinois. Specifically, a semi-private room at Regency is priced at $4,950, which is notably lower than the county average of $5,192 and slightly below the state average of $5,146. Similarly, for a private room, the cost at Regency is $5,040, again offering a more affordable option compared to Cook County's average of $5,168 and aligning closely with the state's average of $5,049. This pricing strategy highlights Regency Health Center's commitment to providing quality care while maintaining affordability for residents.
Regency Health Center is located at 6631 N Milwaukee Ave, Niles, IL 60714 in Cook County, Illinois
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