FirstLight Homecare

Pros

• The last two experiences with FirstLight Homecare have impressed the reviewer in terms of their services for companionship for their mother with Alzheimer's.
• The reviewer has been fully satisfied with FirstLight Homecare's service on both occasions.
• Things went fine with FirstLight Homecare, as the aids provided the necessary care.
• Although there was nothing particularly impressive about FirstLight Homecare's service, they were able to get the job done.
• The reviewer doesn't currently work with FirstLight Homecare anymore not because they're not good, but because they needed someone living with their mother all the time.
• The value of the service provided by FirstLight Homecare is considered positive, similar to enjoying a good dinner at a reasonable price or even better than expected.
• In comparison to other options that may have been cheaper but more limited or not as good, the price of FirstLight Homecare's service likely justifies its quality and benefits.

Cons

• The contact and communication with FirstLight Homecare needs improvement, especially when making specific requests for care.
• The constant back and forth emails to clarify simple instructions were frustrating for the reviewer.
• The reviewer ultimately discontinued working with FirstLight Homecare because they needed someone to live with their mother full-time.
• There was nothing particularly impressive about the services provided by FirstLight Homecare, although they were able to meet the reviewer's caregiving needs.
• Some last-minute changes made the process more complicated, indicating a lack of flexibility on the part of FirstLight Homecare.
• The reviewer found cheaper options that were not as good or had more limitations, suggesting that the price of FirstLight Homecare's services may be justified.

Review

FirstLight Homecare has left a lasting impression on a satisfied customer who utilized their services for companionship care for their mother with Alzheimer's. The customer expressed their admiration for the FirstLight Homecare staff, stating that they were thoroughly impressed by their service on two separate occasions.

In both instances, FirstLight Homecare provided caregivers who were able to fulfill the necessary care requirements. Although there was nothing particularly outstanding about their performance, the tasks were completed satisfactorily. The customer acknowledged that while there may not have been any remarkable aspects, FirstLight Homecare did manage to get the job done.

Despite no longer working with FirstLight Homecare, it was not due to any dissatisfaction with their services. Rather, the decision stemmed from the need for round-the-clock care for the customer's mother. One area where improvement could be made is in communication. The customer mentioned that excessive emails were exchanged when requesting specific caregiving arrangements, causing unnecessary back-and-forth clarifications. However, they recognized that some of these issues arose from last-minute changes made by themselves and acknowledged the importance of simplicity when making requests.

Overall, the value provided by FirstLight Homecare was deemed positive by this particular client. Comparing it to a satisfying dinner experience, they explained that as long as the food tasted good and the service was up to par, it constituted a good deal. If it happened to be cheaper than initially expected, then it became an excellent deal. Even if more expensive than anticipated, as long as both aspects—quality and taste—were present, it still held value. The only instance in which value could be adversely affected is if the food itself tasted bad.

In conclusion, FirstLight Homecare received praise from a satisfied client who utilized their services twice for companionship care for their mother with Alzheimer's. While no extraordinary aspects stood out during these experiences, FirstLight Homecare fulfilled all necessary caregiving tasks adequately. The client emphasized the need for improved communication to avoid unnecessary email exchanges. However, they ultimately recognized the positive value provided by FirstLight Homecare, especially in comparison to other options that may have been less effective or limited in scope.

This part of Conyers, Georgia offers a range of dining options including Hooters, Thai Palace, and Cracker Barrel within close proximity. There are also several healthcare providers such as Family Practice of Conyers and New Heart Medical nearby for convenient medical care. Additionally, there are cafes like Starbucks and Kelly's Fusion Express for social gatherings. For prescriptions, Kroger Pharmacy and Walgreens are easily accessible. The area also features AMC Conyers Crossing 16 for entertainment options. Places of worship such as St Pius X Catholic Church and parks like Georgia International Horse Park provide opportunities for spiritual reflection and outdoor activities. In terms of medical facilities, DeKalb Medical Hillandale Hospital is a short drive away for any emergency needs. Overall, this area offers a mix of amenities suitable for seniors looking to live in a vibrant community with access to essential services.

Restaurants

• Hooters (0.6 miles)
• Thai Palace (0.7 miles)
• Whistle Post Tavern (0.7 miles)
• McDonald's (0.8 miles)
• Cracker Barrel (0.9 miles)
• Popeyes Louisiana Kitchen (0.9 miles)
• McDonald's (1 miles)

Physicians

• Family Practice of Conyers (0.7 miles)
• New Heart Medical (0.9 miles)
• My Eyelab (1 miles)
• Madu Medical Group, PC (1.1 miles)
• Advanced Gynecology Associates (1.8 miles)
• Georgia Dermatologist (1.9 miles)
• Georgia Pediatric Cardiology (2.1 miles)

Cafes

• Starbucks (0.8 miles)
• Starbucks (0.8 miles)
• Kelly's Fusion Express (1.3 miles)
• Panera Bread (4.6 miles)

Pharmacies

• Kroger Pharmacy (1 miles)
• Walgreens (1.3 miles)
• Walgreens (2.1 miles)
• CVS Pharmacy (2.2 miles)
• Ingles Market (3.5 miles)
• CVS Pharmacy (4.1 miles)
• CVS Pharmacy (6.3 miles)

Theaters

• AMC Conyers Crossing 16 (1.6 miles)

Places of Worship

• St Pius X Catholic Church (2.6 miles)
• Mt Zion Baptist Church (6.3 miles)
• New Birth Missionary Baptist Church (7.2 miles)
• Southern Baptist Convention (7.8 miles)
• New Covenant Christian Ministries (8.5 miles)
• Christ Our Hope Catholic Church (8.9 miles)
• Shiloh Christian Church (9.1 miles)

Parks

• Georgia International Horse Park (5 miles)
• Redan Park (8.6 miles)
• Bud Kelley Park (9.1 miles)
• Lenora Park Pool (9.2 miles)

Hospitals

• DeKalb Medical Hillandale (8 miles)