Highland Circle Personal Care Home

Pros

• Highland Circle Personal Care Home is described as an excellent facility with a friendly, home-like atmosphere.
• The staff, particularly Kimberly, are noted for their outstanding care and compassion towards residents.
• Residents are treated like family, and the environment is consistently clean and welcoming.
• Family members feel at ease knowing their loved ones are well cared for in a safe and loving environment.
• Many visitors express gratitude for the attentive and dedicated service provided by the staff.
• The community offers numerous activities that engage and enrich the lives of its residents.
• Families appreciate the homey setting and spacious accommodations available to residents.

Cons

• The facility lacks compassion and empathy for the elderly, with staff being very unfriendly.
• During multiple visits, the reviewer never met the owner, leading to an atmosphere where employees were rude without accountability.
• The reviewer experienced a distressing incident with the manager, who used obscene language and exhibited aggressive behavior in front of residents and children.
• Patients appeared traumatized by the manager’s outburst, indicating a concerning lack of professionalism in dealing with elderly patients.

Review

Highland Circle Personal Care Home has garnered a range of experiences from families who have entrusted their loved ones to its care. Many reviewers praise the facility for its friendly atmosphere, immaculate setting, and the personal attention given to each resident. Described as being more home-like than institutional, Highland Circle offers spacious rooms equipped with comfortable furniture, fostering a welcoming and relaxed environment for both residents and visitors. Some families noted that even though the number of seniors at the facility may be limited, this contributes to a more intimate community where personal connections can thrive.

However, despite all the positive aspects highlighted by many families, some unfortunate limitations were also reported. One recurring issue was the lack of availability of wheelchairs; prospective residents found it challenging when facilities could only offer a limited number of such essential items. For example, one reviewer had to follow up on whether or not chairs were available since they were crucial for their mother's comfort and mobility needs. This situation underscores that while Highland Circle is committed to providing quality care in many aspects, logistical challenges can arise that are critical for residents with specific mobility needs.

The heartfelt testimonials shared by reviewers paint a picture of a compassionate staff dedicated to providing excellent care. Families express immense gratitude towards caregivers like Kimberly and her team, who reportedly exude warmth and attentiveness toward residents. One family member recounted their experience over 20 months at Highland Circle as "beyond anything I could have ever imagined," highlighting how staff engaged lovingly with patients and fostered an environment filled with joy. This sentiment was echoed through numerous other reviews emphasizing that residents seemed genuinely content under the guidance of devoted caregivers who treated them like family.

On the other end of the spectrum, there are dissenting opinions on service quality at Highland Circle Personal Care Home that cannot be overlooked. A review detailed an alarming interaction with management marked by inappropriate language and aggressive behavior. This incident raised concerns about staff conduct in front of vulnerable elderly residents and their families. Such events call into question how well incidents are managed within this otherwise warm setting; however rare they may be, these experiences highlight potential areas for improvement regarding behavior standards among management staff.

Despite these mixed reviews regarding individual encounters with personnel, several families expressed overwhelming satisfaction with the overall organization and cleanliness of Highland Circle. Visitors often remarked on the inviting nature of staff—even during surprise visits—asserting that nothing but professionalism was displayed across various interactions related to resident care. From ensuring appointments were scheduled efficiently to accommodating any special requests from family members about activities or meals preferences for their loved ones – these efforts seem integral to creating a supportive community atmosphere.

In summary, Highland Circle Personal Care Home represents both ends of a spectrum in terms of patient care: some families delight in narratives detailing kindness and compassion shown by dedicated staff members while others articulate frustrations around management situations that detracted from their experience altogether. The harmony between commitment from caregivers striving to create fulfilling environments is occasionally disrupted by lapses elsewhere within administrative interactions—creating complexity in perceptions associated with this otherwise noble endeavor aimed at supporting those most in need as they navigate assisted living options in later stages of life’s journey.

This part of Conyers, Georgia offers a variety of amenities and services that cater to the needs of senior residents. With a range of dining options nearby such as Hooters, Thai Palace, and Cracker Barrel, there is no shortage of choices for dining out. Additionally, there are several medical facilities in close proximity including Family Practice of Conyers and New Heart Medical, providing easy access to healthcare services. For leisure activities, seniors can visit the AMC Conyers Crossing 16 theater or enjoy the beautiful parks like Redan Park and Lenora Park. With convenient access to pharmacies like Kroger Pharmacy and Walgreens, as well as transportation via Covington Municipal Airport, this area provides a comfortable and convenient living environment for seniors looking to settle down in Conyers.

Restaurants

• Hooters (0.3 miles)
• Thai Palace (0.5 miles)
• Cracker Barrel (0.5 miles)
• Whistle Post Tavern (0.7 miles)
• Wendy's (0.7 miles)
• IHOP (0.8 miles)
• Popeyes Louisiana Kitchen (0.8 miles)

Physicians

• Family Practice of Conyers (0.6 miles)
• My Eyelab (0.6 miles)
• New Heart Medical (0.9 miles)
• Madu Medical Group, PC (1.2 miles)
• Georgia Dermatologist (1.5 miles)
• Advanced Gynecology Associates (1.5 miles)
• Georgia Pediatric Cardiology (1.7 miles)

Cafes

• Starbucks (0.6 miles)
• Starbucks (0.6 miles)
• Kelly's Fusion Express (1.3 miles)
• Panera Bread (4.9 miles)

Pharmacies

• Kroger Pharmacy (1.1 miles)
• Walgreens (1.4 miles)
• Walgreens (1.8 miles)
• CVS Pharmacy (1.9 miles)
• Ingles Market (3.3 miles)
• CVS Pharmacy (4.3 miles)
• CVS Pharmacy (6.2 miles)

Theaters

• AMC Conyers Crossing 16 (1.3 miles)

Places of Worship

• St Pius X Catholic Church (2.7 miles)
• Mt Zion Baptist Church (5.9 miles)
• Southern Baptist Convention (7.6 miles)
• New Birth Missionary Baptist Church (7.6 miles)
• New Covenant Christian Ministries (8.7 miles)
• Shiloh Christian Church (9 miles)
• Christ Our Hope Catholic Church (9.2 miles)

Parks

• Georgia International Horse Park (4.6 miles)
• Redan Park (8.9 miles)
• Lenora Park Pool (9 miles)
• Lenora Park (9.4 miles)
• Bud Kelley Park (9.4 miles)

Hospitals

• DeKalb Medical Hillandale (8.4 miles)

Transportation

• Covington Municipal Airport (CVC) (9.4 miles)