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Spring Haven in Winter Haven, FL

Spring Haven is an assisted living and memory care community in Winter Haven, FL.

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Spring Haven in Winter Haven, FL

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  • Interior

    A cozy living room with comfortable seating, a coffee table, and decorative elements.

  • Outdoors

    Aerial view of a hotel with a swimming pool and surrounding gardens.

  • Decor

    A modern living room with beige walls, featuring a sofa set and a stylish coffee table on hardwood floors.

  • Bedroom

    Cozy apartment with an open layout featuring a dining area, kitchen, and adjacent bedroom.

  • Windows

    A peaceful dining area with a view of the pool and patio through large windows.

  • Dining

    An elegant dining space with arranged tables and chairs, showcasing chandeliers and large windows for natural light.

  • Landscaping

    Aerial view of an apartment complex situated by a lake, with a cloudy sky in the background.

  • Kitchen

    A modern kitchen with white cabinets, a refrigerator, stove, microwave, and dual sinks.

  • Outdoor

    A scenic view of a wooden pier extending into a serene lake, flanked by gazebos under a bright blue sky with scattered clouds.

  • Bathroom

    Cozy bedroom with floral decor and an ensuite bathroom.

  • Lobby

    A well-furnished lobby with comfortable seating and large windows.

  • Chandelier

    An empty dining hall with neatly arranged tables and chairs, illuminated by chandeliers.

  • Nature

    A peaceful lakeside view through a window with a plant on the sill.

1225 Havendale Boulevard NW, Winter Haven, FL 33881

For more information about senior living options: (866) 208-4318

4.5 from 101 reviews
5 stars
79
4 stars
8
3 stars
6
2 stars
2
1 stars
6

Seniors.FYI Elite Community Awards

Top 5% Senior Living Community in 2022

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Overall Review of Spring Haven

caveat 3 reviews mention this

Memory care dignity concerns

Some memory care reviews describe lapses that affected daily dignity.

In memory care and hospice, one reviewer said their family member was left improperly dressed during visits, despite prior reassurances. Another family described dementia care as supportive and responsive, with issues addressed quickly. A separate reviewer said they were satisfied with care in memory care while still noting the need for room updates like blinds.

caveat 7 reviews mention this

Mixed responsiveness and staffing

Several reviews raise concerns about staffing levels and follow-through.

Some residents’ families described staffing strain, including reports of being short-staffed and overworked. Others said calls and requests went unanswered, including billing follow-up and delayed responses for urgent needs. A family also described neglect-related care concerns tied to staffing, while another reviewer later shared that management follow-up improved after they raised issues.

common 32 reviews mention this

Staff are repeatedly described as caring

Many residents and families describe the team as friendly, attentive, and kind.

Across multiple reviews, residents and visitors said staff members were warm, patient, and helpful—especially during transitions into assisted living or when family members lived far away. Several reviewers also praised specific front desk or administrative support, saying questions were answered and issues were handled. Even in reviews that criticized the overall operation, at least a few still singled out staff as sweet, attentive, or compassionate.

caveat 3 reviews mention this

Roach and pest complaints

A recurring negative theme involves pests and related cleanliness problems.

Some families reported roach infestations, including one reviewer saying the facility was infested with cockroaches. Another memory care review described roach and bed bug problems alongside reports of bites. Other residents described the facility as clean and fresh, but these pest complaints appear strongly enough to outweigh the positive cleanliness comments for some families.

common 4 reviews mention this

Dining quality is mixed

Dining is a frequent point of contrast between families.

Several reviewers described meals positively, including a lunch tour where food was enjoyed and a review that called dining room food very good. Others said the food was not good, citing limited variety and issues with diabetic meals. One memory care/hospice review referenced eating in a cafeteria setting as part of their experience, which they contrasted with concerns about care beyond food.

  • An elegant dining space with arranged tables and chairs, showcasing chandeliers and large windows for natural light.
  • A peaceful dining area with a view of the pool and patio through large windows.
  • An empty dining hall with neatly arranged tables and chairs, illuminated by chandeliers.
differentiator 6 reviews mention this

Grounds and lake views stand out

Reviews frequently point to the outdoor areas and lake views.

Multiple families and visitors described the property’s outdoor spaces and lake setting, including mentions of wooded areas for fresh air. Several reviewers also described the facility as welcoming with beautiful views, and others said it created a resort-like atmosphere. Reviews that were critical focused more on staffing, cleanliness, or management follow-up rather than the outdoor setting itself.

  • A scenic view of a wooden pier extending into a serene lake, flanked by gazebos under a bright blue sky with scattered clouds.
  • A peaceful lakeside view through a window with a plant on the sill.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 120 resident community capacity 120 resident community capacity

Types of Care

  • Assisted Living Assisted Living
  • Independent Living Independent Living
  • Memory Care Memory Care

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Swimming pool Swimming pool
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Coordination with health care providers Coordination with health care providers
  • Dementia waiver Dementia waiver
  • Diabetes diet Diabetes diet
  • Hospice waiver Hospice waiver
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Mild cognitive impairment Mild cognitive impairment
  • Special dietary restrictions Special dietary restrictions
  • Specialized memory care programming Specialized memory care programming
  • Transportation arrangement (medical) Transportation arrangement (medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Pharmacies

  • Walgreens (0.3 miles)
  • Winter Haven Hospital (1.4 miles)
  • Kay Pharmacy (2.2 miles)
  • Walgreens (2.3 miles)
  • Walgreens (2.3 miles)
  • Winn-Dixie (2.4 miles)
  • CVS Pharmacy (2.8 miles)

Physicians

  • Perwaiz H Rahim MD Pa (0.7 miles)
  • Central Florida Health Care (1 miles)
  • Gessler Clinic (1.4 miles)
  • The Barranco Clinic (1.5 miles)
  • Pediatric Partners Of Winter Haven (1.5 miles)
  • Kinder Clinic Pa (1.6 miles)
  • Rodrigo A. Bolanos (1.6 miles)

Places of Worship

  • First Missionary Baptist Church (0.8 miles)
  • Beymer Memorial United Methodist Church (1.2 miles)
  • The Rock of Winter Haven (2.1 miles)
  • Winter Haven Worship Center (4.5 miles)

Cafes

  • Baking Donuts Plus (1.1 miles)
  • Starbucks (4.7 miles)

Restaurants

  • McDonald's (1.4 miles)
  • Dino's Drive In (1.5 miles)
  • Barrel 239 (1.9 miles)
  • Egg Haven (1.9 miles)
  • Old Man Frank's (2 miles)
  • Andy's Drive-In Restaurant (2.2 miles)
  • Cain's Snowballs (2.2 miles)

Hospitals

  • Nierman Stephen Winter Haven Hospital Winter Haven (1.5 miles)
  • Winter Haven Ambulatory Surgical Center (1.5 miles)
  • Winter Haven Hospital Occupational Health (1.5 miles)
  • Regency Medical Center (2.7 miles)
  • Winter Haven Hospital Cath Lab (3.3 miles)
  • Day Surgery Center (3.6 miles)
  • Mpn Medical Center Dundee (6.6 miles)

Transportation

  • Bartow Municipal Airport-KBOW (6.7 miles)

Parks

  • Lake Eva Park (8 miles)
  • Circle B Bar Reserve (8.1 miles)

Frequently Asked Questions

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