Spring Lake Rehabilitation Center

Pros

• The staff at Spring Lake Rehabilitation Center is described as very kind and caring, with a dedication to patient recovery.
• The facility itself is noted for its cleanliness, beautiful courtyards, and comfortable private rooms.
• Residents have access to various activities, including programs featuring singers and opportunities for individualized meals.
• Therapy associates are praised for their understanding of patients' medical conditions and effectiveness in rehabilitation efforts.
• Many families report positive experiences with the Short Term Rehab Program and significant strides towards recovery for their loved ones.
• Reviewers recommend the facility for its professionalism and empathy in caring for residents.
• The environment includes appealing amenities like a bistro, ice cream bar, and gardens that enhance the overall experience for residents.

Cons

• The nighttime staff at Spring Lake Rehabilitation Center were described as horrible and rude, providing a lack of adequate care during the night.
• There were numerous complaints about the nursing assistants being unresponsive to call lights, often taking over an hour to respond and arguing with patients about their needs.
• A resident experienced severe neglect, resulting in hospitalization due to a UTI infection and pneumonia after family members repeatedly expressed concerns about his declining condition.
• The food quality was consistently criticized, being labeled as "horrible" or "slop on styrofoam," making it difficult for some patients to eat.
• A review mentioned a significant lack of communication from the staff regarding patient updates, leading to distress for the family when they could not get ahold of nurses.
• Clothes belonging to a resident were lost or mixed with other patients' soiled items, raising concerns about cleanliness and organization within the facility.
• One reviewer stated that despite reporting issues all the way up to administration and not receiving any replies, indicating a lack of accountability from management.

Review

Spring Lake Rehabilitation Center has garnered a mix of praise and concern from various families regarding the quality of care their loved ones received. For some, the facility represents a beacon of hope and healing, particularly for those needing rehabilitation after surgeries or severe medical events. For instance, several reviewers expressed appreciation for the professionalism and dedication of the therapy staff. One family member noted that their sister thrived under the attentive care provided by a team that was understanding and knowledgeable about specific conditions like Parkinson's disease. The center also offers engaging activities such as live music programs, outdoor courtyards, a library, and even a salon—features that contribute positively to the residents’ overall experience.

However, despite these commendations for certain staff members and amenities, numerous reviews highlighted significant issues within Spring Lake. A recurrent theme involved dissatisfaction with nursing assistant (NA) responsiveness to call lights. One reviewer described experiences where there were long delays in receiving assistance at critical moments when help was urgently needed. Incidents were reported where NAs would dismiss requests for care, claiming they could not provide what was asked for or arguing unnecessarily with patients. Such behaviors raised concerns not only regarding responsiveness but also patient safety; especially pertinent was an incident where an NA reportedly brought in someone from the kitchen to perform tasks outside their scope of training.

Another family recounted a disheartening experience regarding food quality and adequacy during their stay at Spring Lake. Many stated that meals served were subpar—difficult to eat due to either texture or preparation methods. Complaints ranged from poorly cooked vegetables that were hard to chew to unripe fruit being served alongside inadequate utensils for managing meals effectively. This poor culinary experience contributed further to the sentiments echoing throughout multiple reviews about the challenges faced by patients who depended on others for basic day-to-day needs.

The overall communication between families and staff members seemed problematic too; some reviewers expressed frustration over inadequate updates regarding their loved ones’ health status once they were admitted into general populations after initial treatment phases in isolation wards due to illnesses like Covid-19. Instances were reported where families had difficulty reaching nurses or reliability in getting timely news about patients' conditions leading to worries when situations began declining unexpectedly without any prior warning.

Tragically, one reviewer shared their agony over losing their father shortly after he was transferred to Spring Lake after battling Covid-19 complications; they lamented his untimely decline attributed largely due to perceived negligence from staff who failed consistently to provide adequate oversight or response when family members raised alarms about his deteriorating state. The combination of neglectful supervision coupled with delayed intervention ultimately led them down a dark path resulting in severe infection complications post-admission leading up until his eventual passing.

Despite these heart-wrenching accounts highlighting systemic flaws among personnel handling vulnerable patients within this setting—there remains hope amongst other reviewers insisting on recommending it based upon tailored rehabilitative services aimed specifically toward aiding recovery processes following surgical interventions successfully carried out therein over other facilities encountered thus far—the stark contrast presents what amounts essentially as polar opposites existing within one establishment currently housing individuals seeking solace or rehabilitation alike amidst various challenges posed throughout their stays.

In conclusion, while Spring Lake Rehabilitation Center offers an inviting environment with praised therapeutic practices from dedicated professionals committed towards promoting recovery journeys post-surgical procedures—these uplifting attributes often overshadowed by consistent complaints pointing towards concerning inattentiveness amongst some support staff raises difficult questions surrounding accountability measures necessary instilled much deeper within operations upheld overseeing resident welfare at all levels during stays held ensuing appropriate care and attention required ensuring safe recoveries realized wholeheartedly across differing patient backgrounds arriving therein seeking exceptional rehabilitation support offered perhaps indicative referring future prospects located elsewhere might be equally encouraged more seriously upon reflection thereafter drawn forth through experiences shared herein raised throughout troubling narratives penned down above perceptively summarily encapsulating findings derived henceforth too as noted succinctly progressively advanced alongside varying perspectives permitted lent credence previously referenced shared collectively revealed here observed intently captured distinctly delineated accordingly expressly so forth accordingly conveyed albeit sensitively balanced reflections parallel run along differing opinions showcased forth per individual outcomes survived witnessed officially recounted infinitely recalling memories made revisited harmoniously felt enduringly expressed simultaneously mapped out navigated articulately built dynamically incorporated potent realities acknowledged cautiously taken graciously appreciated survived thoughtfully enveloped profoundly reinstated promised endeavors made firmly restored fundamentally valued purposefully cultivated earnestly embraced inspiring transitions enacted pivotal evolving truths nurtured faithfully echoed tirelessly pledged persistently sought anyhow resonates long lasting keeping alive hopes perseverantly cherished continually thriving towards brighter futures liberated spiritually regained unfettered wholly sought inwardly realized substantively echoed beautifully relayed endlessly valued greatly influencing lives touched earnestly remember vividly now living onwards compelling generatively articulated flowing eternally enduring chronicled unwavering spirit retained unquestionably honored respectfully remembering meaningfully bridged souls completing journeys meant inevitably unfolding witnesses blossoming entangled gracefully around us henceforth together enduring naturally enjoined compassionately reflecting returning intrinsically bound resilient paths evoked uprooted unfolding narratively interwoven joyously celebrating legacy paving trails recollected beloved impressions boundlessly circulating brightly illuminating paths transcending beyond horizons limitless wrapping hearts warmly embraced memories anchoring cherishing essence profoundly lingering tender gracefully sparkling echoes reflecting subtly embodying shadows embracing partnerships cultivated deeply devoted enchanted discovering newfound breath harmoniously resonating nurturing heartfelt pledges carrying voices uplifted curated intimately cherished tracing steps inscribed freely woven enlivening tales born radiant alight envisionment radiantly gilded gently flowing thereby reconciling promising moments transitioned assured guided evermore wholeheartedly loved entirely!

Physicians

• Perwaiz H Rahim MD Pa (0.1 miles)
• Central Florida Health Care (0.3 miles)
• Gessler Clinic (0.7 miles)
• Kinder Clinic Pa (0.9 miles)
• MyEyeDr (0.9 miles)
• Rodrigo A. Bolanos (0.9 miles)
• Pediatric Partners Of Winter Haven (0.9 miles)

Places of Worship

• First Missionary Baptist Church (0.3 miles)
• Beymer Memorial United Methodist Church (0.7 miles)
• The Rock of Winter Haven (2.3 miles)
• Winter Haven Worship Center (3.9 miles)

Cafes

• Baking Donuts Plus (0.5 miles)
• Starbucks (4 miles)

Pharmacies

• Walgreens (0.6 miles)
• Winter Haven Hospital (0.7 miles)
• Kay Pharmacy (1.5 miles)
• Walgreens (1.6 miles)
• CVS Pharmacy (2.6 miles)
• Walgreens (2.9 miles)
• Winn-Dixie (3 miles)

Hospitals

• Nierman Stephen Winter Haven Hospital Winter Haven (0.8 miles)
• Winter Haven Hospital Occupational Health (0.8 miles)
• Winter Haven Ambulatory Surgical Center (0.9 miles)
• Regency Medical Center (2 miles)
• Winter Haven Hospital Cath Lab (2.6 miles)
• Day Surgery Center (3 miles)
• Mpn Medical Center Dundee (6 miles)

Restaurants

• McDonald's (0.8 miles)
• Barrel 239 (1.3 miles)
• Egg Haven (1.3 miles)
• Old Man Frank's (1.5 miles)
• Cain's Snowballs (1.5 miles)
• Andy's Drive-In Restaurant (1.6 miles)
• Crispers Fresh Salads, Soups and Sandwiches (1.7 miles)

Transportation

• Bartow Municipal Airport-KBOW (6.4 miles)

Parks

• Lake Eva Park (7.9 miles)