Palm Garden Of Winter Haven

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  • Interior

    A cozy room interior featuring a small round dining table with chairs, artwork on the walls, and a glimpse of a bed near a window.

  • Decor

    A stylish and inviting waiting room featuring comfortable furniture and elegant decor.

  • Building

    A beautiful tropical-style residential house with palm trees and a clear blue sky.

  • Bedroom

    A comfortable hospital room featuring a bed, recliner, and warm lighting.

  • Windows

    A cozy waiting room featuring comfortable seating and a bright window.

  • Dining

    A serene dining area with elegantly set tables and floral arrangements.

  • Landscaping

    The welcoming entrance of a hospitality facility with a parked van and well-maintained landscaping.

  • Artwork

    A serene waiting room featuring elegant furniture and decorative art.

  • Bathroom

    A well-designed bathroom featuring a sink, mirror, and shower area with elegant tile work.

  • Television

    A cozy and inviting waiting area featuring comfortable seating, a decorative table, and a television displaying engaging content.

  • Palm Trees

    Welcome to Palm Garden Health & Rehabilitation Center

Palm Garden Of Winter Haven

1120 Cypress Gardens Boulevard, Winter Haven, FL 33884

For more information about senior living options: (844) 490-3973

2.4 from 9 reviews
5 stars
1
4 stars
3
3 stars
0
2 stars
0
1 stars
5

Skilled Nursing Facility

Overall Review

Pros

  • pro The staff at Palm Garden are knowledgeable and provide good care for the patients.
  • pro The facility is very clean, nicely decorated, and has a pleasant dining area that resembles a restaurant.
  • pro Residents have access to various activities such as bingo, puzzles, and movie days to keep them engaged.
  • pro Two nurses, Alvin and Tina, received special praise for their excellent care during a resident's stay.
  • pro The rehab side of the facility is updated and new, providing a suitable environment for rehabilitation.
  • pro Many residents appreciate the quality of food provided at the facility.
  • pro Family members find the atmosphere comfortable and commendable for their loved ones receiving care.

Cons

  • pro The facility has inadequate rehabilitation services, with patients often left in their beds for extended periods without proper care.
  • pro Patients are frequently left waiting for exercise machines, wasting valuable rehabilitation time.
  • pro Communication between departments is poor, leading to a lack of coordinated patient care.
  • pro Administration shows a lack of concern for the patients and does not provide adequate support during their transition home.
  • pro There are serious issues with medication management, including changes made without informing the patient.
  • pro Patients’ dignity is compromised as they are forced to urinate and defecate in their beds due to neglectful care routines.
  • pro The rooms are described as plain and hospital-like, lacking personal touches or comfort.
  • pro Staff members are perceived as more focused on chatting among themselves rather than attending to patient needs.
  • pro There are complaints about the control of patients through excessive use of medications that leave them semi-unconscious.
  • pro Some reviews express dissatisfaction with the lack of activities and engagement during rehabilitation periods.

Review

The reviews surrounding Palm Garden of Winter Haven present a multifaceted view of the facility, with comments ranging from commendations for staff and cleanliness to grievances about patient care and management. For residents and their families, the experience can vary significantly, suggesting a need for improvements in specific areas while simultaneously highlighting the dedication of various staff members.

On one hand, several residents express satisfaction with their experiences at Palm Garden. Positive remarks shine through regarding the cleanliness of the facility, the quality of food served in the dining area, and the range of activities available for residents. One family member noted that they enjoyed meals alongside their loved one in a pleasant dining environment that resembled a restaurant setting. In addition to daily activities like bingo and movie days, families appreciated certain staff members, especially nurses like Alvin and Tina, who were recognized for their compassionate care during tough times. Such testimonials underscore an aspect of Palm Garden where empathy and dedication from individual staff create a supportive atmosphere.

However, contrasting accounts reveal significant concerns about patient care that cannot be overlooked. A common theme among negative reviews centers around inadequate rehabilitation services. Multiple reviewers mentioned how residents were left waiting with limited access to necessary exercise equipment during therapy sessions or entirely skipped over therapy on certain days such as Thanksgiving. Instances where patients were reportedly left confined to their beds for extended periods without appropriate hygiene assistance paint a troubling picture of neglect disguised under operational shortcomings. Such experiences indicate severe deficiencies in fulfilling rehabilitation expectations essential for recovery.

Moreover, there are disconcerting reports regarding communication between staff and patients' families about medication management and health conditions. One reviewer shared distressing details regarding their mother's heart attack—how it went unnoticed until they pushed hard enough for action—a clear indication that lapses in monitoring could lead to dire consequences. Another review expressed anger about changes made to medications without proper disclosure to patients or their families, raising questions about transparency and ethical practices concerning patient welfare.

Management issues also seem prevalent within Palm Garden's framework as highlighted by many reviewers who emphasized poor administrative oversight leading to subpar transitions for complex medical needs upon discharge from rehabilitation programs. Critics argue that more training is necessary for administrative staff to ensure continuity of care as well as better communication across departments within the facility itself. Although caregivers on the ground level—including nurses, physical therapists, and CNAs—demonstrated competence and conscientiousness toward those under their watchful eye, systemic failures undermined these efforts considerably.

Furthermore, some dissatisfaction arose specifically concerning policies around animal visitation privileges; a resident voiced frustration over restrictions preventing dogs—citing breed discrimination—as visits meant providing emotional comfort while transitioning into assisted living environments where companionship can alleviate feelings of isolation or distress among patients.

Ultimately, while numerous testimonials reflect positive experiences stemming from dedicated staff members willing to go above basic requirements for care at Palm Garden of Winter Haven—cleanliness upheld throughout various areas being particularly noteworthy—the underlying issues associated with patient treatment protocols raise vital questions about overall management efficacy coupled with adherence to patient-centered best practices. As feedback emphasizes both promising aspects alongside gaps needing urgent attention within facilities like this one committed fully towards improving elder care overall; balancing compassion from individual caregivers against procedural integrity emerges as crucial moving forward if lasting change is desired.

Features

Housing

  • 120 resident community capacity 120 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Palm Garden of Winter Haven in Winter Haven, FL is an assisted living community that offers a variety of amenities and care services for its residents. The community features a beauty salon, cable or satellite TV, a computer center, and a gaming room to keep residents entertained. There is also a fully furnished dining room where residents can enjoy restaurant-style meals.

For residents who enjoy being outdoors, Palm Garden offers a garden and outdoor space where they can relax and take in the fresh air. There is also a fitness room and wellness center available for those who want to stay active and maintain their physical health.

Residents at Palm Garden of Winter Haven can take advantage of the various care services provided. These include 24-hour call system and supervision, assistance with daily activities such as bathing and dressing, medication management, and special dietary restrictions for those with diabetes or other needs.

In terms of dining options, Palm Garden accommodates special dietary restrictions to ensure all residents receive meals that meet their specific needs.

The community also offers a range of activities to keep residents engaged and social. These include fitness programs, planned day trips, resident-run activities, and scheduled daily activities. There are also nearby cafes, pharmacies, physicians' offices, restaurants, places of worship, and hospitals for convenience.

Overall, Palm Garden of Winter Haven provides a comfortable living environment with numerous amenities and care services to support the well-being of its residents.

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Nearby Places of Interest

Pharmacies

  • CVS Pharmacy (0.2 miles)
  • Walgreens (1.2 miles)
  • Kay Pharmacy (1.3 miles)
  • Walgreens (1.4 miles)
  • Winter Haven Hospital (1.9 miles)
  • Walgreens (3.1 miles)
  • CVS Pharmacy (3.5 miles)

Hospitals

  • Winter Haven Hospital Cath Lab (0.3 miles)
  • Regency Medical Center (1 miles)
  • Winter Haven Hospital Occupational Health (1.8 miles)
  • Nierman Stephen Winter Haven Hospital Winter Haven (1.8 miles)
  • Day Surgery Center (1.8 miles)
  • Winter Haven Ambulatory Surgical Center (1.8 miles)
  • Mpn Medical Center Dundee (4.6 miles)

Restaurants

  • McDonald's (0.3 miles)
  • Culver's (0.3 miles)
  • Chili's Grill & Bar (0.4 miles)
  • Gaskins Barbecue & Lobster (0.6 miles)
  • Olive Garden (0.7 miles)
  • KFC (0.8 miles)
  • Red Lobster (0.9 miles)

Physicians

  • Doctor Today Tlc (0.7 miles)
  • Eye Specialists of Mid Florida, P.A. (0.8 miles)
  • Lakeside Dermatology (0.8 miles)
  • Good Health Physicians (1.1 miles)
  • Jay Care Medical Center (1.1 miles)
  • Winter Haven Audiology (1.3 miles)
  • Winter Haven Audiology (1.3 miles)

Cafes

  • Starbucks (1.5 miles)
  • Baking Donuts Plus (2.3 miles)

Places of Worship

  • Beymer Memorial United Methodist Church (2.2 miles)
  • Winter Haven Worship Center (2.4 miles)
  • First Missionary Baptist Church (2.7 miles)
  • The Rock of Winter Haven (4.3 miles)

Transportation

  • Bartow Municipal Airport-KBOW (5.6 miles)

Theaters

  • Regal Eagle Ridge Mall (6.8 miles)

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