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Consulate Health Care Of Winter Haven

Consulate Health Care Of Winter Haven is a nursing home community in Winter Haven, FL.

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Consulate Health Care Of Winter Haven

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  • Interior

    A long hallway with a polished wooden floor and doors on each side.

  • Building

    A building with a driveway surrounded by trees under a partly cloudy sky.

  • Bedroom

    A simple hospital room featuring a bed, curtains, and a window.

  • Trees

    A view of a building with surrounding trees and a curved driveway under a partly cloudy sky.

  • Windows

    An empty waiting room with leather chairs and hardwood floors.

  • Artwork

    A clean and polished hospital hallway with artwork on the walls.

2701 Lake Alfred Road, Winter Haven, FL 33881

For more information about senior living options: (866) 208-4318

3.3 from 96 reviews
5 stars
49
4 stars
4
3 stars
2
2 stars
5
1 stars
36

Overall Review of Consulate Health Care Of Winter Haven

differentiator 7 reviews mention this

Therapy staff gets strong praise

Residents and families frequently describe the therapy team as excellent and encouraging.

Multiple reviews single out therapy and rehabilitation staff as a bright spot, with families praising encouragement, responsiveness, and consistent therapy sessions. A few residents specifically call out the therapy department as top notch, and one reviewer credits it with helping a loved one return home and regain function. Even when other parts of care were criticized, at least one review still praises the therapy team.

common 6 reviews mention this

Activities keep residents engaged

Residents are frequently talking about on-site activities and scheduled programs.

Several reviews highlight daily activities such as bingo, church groups, live entertainment, and crafts. Activities directors and activity staff are mentioned by name in multiple positive reviews, describing them as supportive and engaged with residents. One review also notes a frustration around limited access to outings like Walmart or dollar stores, even though activities were otherwise seen as active.

caveat 10 reviews mention this

Care quality is mixed on staffing

A recurring complaint is delayed attention tied to understaffing and supervision.

A significant number of negative reviews describe long waits for help, including slow response times when call buttons are used. Several also mention supervision concerns such as residents not being checked on frequently enough, which some families connect to falls or safety issues. At the same time, some residents say staffing feels friendly and supportive, but the complaints about coverage and follow-through are frequent enough to shape the overall picture.

caveat 8 reviews mention this

Cleanliness and maintenance are debated

Reviews are split on cleanliness, with some praising upkeep and others citing serious problems.

Some reviewers describe the facility as clean, well maintained, and beautifully kept, and a few mention that it smells good and looks tidy. Other reviews paint a different picture, citing issues like mold, dirty rooms, and maintenance problems that remained unresolved. A separate theme in negative feedback is that care tasks like bathing and changing schedules were not handled as families expected.

common 2 reviews mention this

Diverse dining support is available

Dining is described with both general satisfaction and specific diet support.

A few reviews mention the food more directly, including one saying the food is good with choices available, and another describing that basic dining needs were met. The community also offers dining support for diabetes-related and special dietary needs, which aligns with how diet is discussed in the listing details.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 120 resident community capacity 120 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Pharmacies

  • Walgreens (0.4 miles)
  • Winter Haven Hospital (1.6 miles)
  • Walgreens (2.4 miles)
  • Winn-Dixie (2.5 miles)
  • Kay Pharmacy (2.5 miles)
  • Walgreens (2.6 miles)
  • CVS Pharmacy (2.9 miles)

Places of Worship

  • First Missionary Baptist Church (0.8 miles)
  • Beymer Memorial United Methodist Church (1.6 miles)
  • The Rock of Winter Haven (1.6 miles)
  • Winter Haven Worship Center (4.5 miles)

Physicians

  • Perwaiz H Rahim MD Pa (1 miles)
  • Central Florida Health Care (1.1 miles)
  • Gessler Clinic (1.6 miles)
  • Kinder Clinic Pa (1.8 miles)
  • The Barranco Clinic (1.9 miles)
  • Pediatric Partners Of Winter Haven (1.9 miles)
  • MyEyeDr (1.9 miles)

Cafes

  • Baking Donuts Plus (1.4 miles)
  • Starbucks (4.9 miles)

Hospitals

  • Nierman Stephen Winter Haven Hospital Winter Haven (1.7 miles)
  • Winter Haven Hospital Occupational Health (1.8 miles)
  • Winter Haven Ambulatory Surgical Center (1.8 miles)
  • Regency Medical Center (3 miles)
  • Winter Haven Hospital Cath Lab (3.5 miles)
  • Day Surgery Center (3.6 miles)
  • Mpn Medical Center Dundee (6.5 miles)

Restaurants

  • Dino's Drive In (1.7 miles)
  • McDonald's (1.8 miles)
  • Barrel 239 (2.2 miles)
  • Egg Haven (2.3 miles)
  • Old Man Frank's (2.4 miles)
  • Cain's Snowballs (2.5 miles)
  • Andy's Drive-In Restaurant (2.5 miles)

Transportation

  • Bartow Municipal Airport-KBOW (7.2 miles)

Parks

  • Lake Eva Park (7.6 miles)

Frequently Asked Questions

Where is Consulate Health Care Of Winter Haven?
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