Consulate Health Care Of Winter Haven
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2701 Lake Alfred Road, Winter Haven, FL 33881
For more information about senior living options: (844) 490-3973
The therapy department was very encouraging and got the patient up and going right away, making their stay a pleasant experience. The staff at Consulate Health Care Winter Haven put everything into motion to help the family during a time of need and showed great teamwork. The facility is clean and well-maintained with caring staff members who provide good quality care. The activities offered at the facility are enjoyable and there are plenty of options for residents to participate in. The therapist's attitude was excellent and overall, the patient had an excellent experience at the facility. The people working at Consulate Health Care are very caring individuals who try their best to provide good care despite a shortage of staff. The facility puts effort into getting residents involved in activities and offers physical therapy sessions to help improve mobility. The cleanliness of the facility is consistently maintained, creating a pleasant environment for residents. The staff at Consulate Health Care Winter Haven put in effort to resolve any issues that arise, addressing concerns promptly. The meals provided at the facility are well-balanced, enjoyed by residents, and there are options available if someone doesn't like what is being served.
They are incapable of caring for others the way they should be. The staff didn't even realize he was a patient and thought he was a visitor. They couldn't give his meds on time. The nurse light was on for 2 hours and no one came to check on him. The kitchen staff threw away his dinner without offering it to him. The administrators didn't seem to care about the patients. Neglect led to stumbling, incoherence, and lack of attention from staff. The RN's were rude and the CNA's lazy. They have a shortage of help and lack sufficient nursing time for patients. They consistently failed to provide transportation for outings despite promising it. Lack of closet space caused inconvenience for the resident's belongings. It is important to keep in mind that these statements reflect the opinions and experiences of individuals who wrote the reviews, and not necessarily factual information or a consensus view.Consulate Health Care in Winter Haven has received mixed reviews from its customers. One reviewer was extremely dissatisfied with the level of care provided to their father. They recount multiple incidents where the staff showed incompetence and negligence, such as not realizing their father was a patient on his first day and other patients using his private room's bathroom. Medications were not given on time, and there were instances where the nurse call light was left unanswered for hours. Additionally, the kitchen staff threw away the patient's dinner without offering it to him. This series of unfortunate events led the reviewer to take their father out of the facility for fear of what might happen next.
On the contrary, another review praises Consulate Health Care for their exceptional care during a difficult time. The reviewer's family member needed assistance with everything while dealing with the loss of her son. Living in Lakeland, they reached out to Consulate Health Care in Winter Haven for support. The staff went above and beyond to ensure that the family member was taken care of and helped with all daily tasks, including preparing breakfast, transportation assistance, personal grooming, and being punctual for important appointments. The reviewer expresses their gratitude for Consulate Health Care's teamwork and considers them an integral part of their support system.
Another customer had a positive experience at Consulate Health Care during their rehabilitation after back surgery. The staff was caring and understanding towards their needs, creating a comforting environment during their stay. The therapy department provided encouragement and effective treatment that helped with pain management and recovery. Various activities were available for patients to engage in, such as church groups and live entertainment. Despite initial concerns about the food quality, they found it satisfactory with alternative options if needed. Thanks to Consulate Health Care's support, they were able to return home after a few weeks.
Unfortunately, one individual deeply regrets admitting their mother to Consulate Health Care due to neglect issues experienced during her multiple stays since 2005. They describe instances where their mother and her roommate were neglected, even finding their mother stumbling down the hallway incoherent and searching for food herself. The reviewer had to hire a private nurse to ensure proper care and feeding for their mother.
Another review highlights both positive aspects and areas for improvement at Consulate Health Care. The reviewer acknowledges the caring nature of the staff but points out a shortage of help. Although they appreciate the efforts made by the new administrator to address this issue, they still believe more nursing time is required. Activities and therapy are commended, with various options like dancing, crafts, church services, and physical exercises to keep patients engaged. Cleanliness is maintained through regular maintenance and cleaning. However, there are concerns about unfulfilled promises regarding transportation arrangements for shopping trips and inadequate storage space for personal belongings.
In summary, Consulate Health Care in Winter Haven has received a mix of positive and negative reviews from customers. While some praise the exceptional care provided during difficult times, others express dissatisfaction with neglectful incidents or lack of resources and staffing. It is important for individuals considering utilizing this facility's services to thoroughly research and evaluate their specific needs before making a decision.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Consulate Health Care of Winter Haven in Winter Haven, FL is a premier assisted living community that offers a wide range of amenities and care services to its residents. The community features a beauty salon where residents can enjoy pampering and grooming services. Residents can also enjoy their favorite TV shows and movies with cable or satellite TV in their private rooms.
Transportation is provided by the community for non-medical purposes, allowing residents to easily go out for shopping or social activities. A computer center is available for those who want to stay connected with friends and family through email or browse the internet.
Mealtime is a delightful experience at Consulate Health Care of Winter Haven, as the community provides restaurant-style dining where residents can enjoy delicious, nutritionally balanced meals prepared by professional chefs. Special dietary restrictions are accommodated to ensure each resident's unique needs are met.
The community offers various recreational spaces such as a fitness room and gaming room, encouraging an active lifestyle among residents. A well-maintained garden provides a tranquil outdoor space for relaxation or leisurely walks. For intellectual stimulation, there is also a small library.
Residents receive round-the-clock care with a 24-hour call system and supervision, ensuring their safety and wellbeing is prioritized. Assistance with daily activities such as bathing, dressing, and transfers is readily available from trained caregivers. Medication management services guarantee proper administration of medications according to individual needs.
To support mental wellness, the community offers a dedicated program that focuses on promoting emotional health and overall wellbeing. Additionally, transportation arrangements can be made for medical appointments.
Consulate Health Care of Winter Haven boasts convenient locations near cafes, pharmacies, physicians' offices, restaurants, places of worship, and hospitals—making it easy for residents to access necessary amenities and services within close proximity.
Overall, this assisted living community provides not only comfortable accommodations but also comprehensive care services tailored to meet the individual needs of each resident in a warm and welcoming environment.
Consulate Health Care Of Winter Haven is located at 2701 Lake Alfred Road, Winter Haven, FL 33881 in Polk County, Florida
Consulate Health Care Of Winter Haven on seniors.fyi includes 7 photos including images showing interior, building, hallway, windows, trees, landscaping, outdoor, bedroom, and more.
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Interior
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