Angels' House ALF Inc in Tampa, FL

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Pros

• The staff at Angels Senior Living are accommodating, kind, and compassionate.
• Residents receive attentive care, with staff checking in promptly if meals are missed.
• The facility is clean, bright, and tastefully decorated.
• Angels Senior Living treats residents like family, making them feel happy and well cared for.
• The team is attentive and offers many activities to engage residents.
• Leadership, including the executive director and DON, is dedicated to compassionate, high-quality resident care.
• Family members can rely on strong communication and coordinated support, including help with transitions and staying connected with loved ones.
• The environment feels like a home away from home, with staff focused on residents' comfort and well-being.

Cons

• The review describes the management as the worst, with Medicaid billing problems and a lack of competent staff.
• The review characterizes the company as unorganized and under-staffed, with untrained personnel handling medications.
• The review claims some residents’ rooms were not cleaned and the facility smelled of urine, suggesting neglect.
• The review reports long delays in staff response, with aides allegedly unavailable for assistance and distracted by cell phones.
• The review states the facility is overly commercialized and not a true family-like environment, advising others to seek another facility.
• The review recounts a fall incident where family members were not notified and basic first aid was neglected.
• The review alleges staff talked about residents, indicating disrespectful treatment.

Review

Angels’ House ALF Inc in Tampa is best suited for families who want a warm, home-like assisted living experience with deeply attentive staff and solid memory-care support. The community consistently earns praise for caregivers who treat residents like family, quick, often daily, check-ins, and a clean, welcoming environment. It thrives for residents who value personal recognition, routine, and regular social engagement, with the ambiance and staff warmth playing a central role in daily life. For families who prioritize a deeply relational care atmosphere over formal hospital-like certainty, this community stands out as a reassuring option.

This is also a place families should consider only if the decision-maker is comfortable with potential management variability and the realities of staffing constraints. A number of reviews highlight strong frontline care and leadership in specific moments, but others flag ongoing concerns about governance, billing transparency with Medicaid, and the consistency of oversight. If the primary criteria include flawless administrative coordination, predictable billing practices, and consistently staffed med-tech coverage around the clock, alternatives may be worth exploring. Prospective buyers should weigh whether the personal warmth of the caregiving staff can endure under tighter organizational pressures.

The core advantages, compassionate, engaged staff, a clean, pleasant setting, and a genuine sense of community, often offset many everyday annoyances. Families repeatedly note staff going “above and beyond,” with particular praise for individual team members who manage transitions, coordinate care, and maintain open lines of communication. The facility’s memory-care emphasis is frequently highlighted as a strength, with residents receiving patient, specialized attention that supports daily routines and social connection. When leadership shows up for families, responds to questions, and keeps a steady hand on the caregiving floor, the positives resonate deeply and create real peace of mind.

Nonetheless, the most persistent concerns revolve around management and staffing reliability. Multiple reviews describe under-staffing, inconsistent training, and frustrations with how medical administration is handled, including allegations of untrained aides delivering medications. The risk signals are real: delayed responses to alerts, uneven showers and hygiene routines, and, in some cases, lapses in medication reconciliation or transfer paperwork during transitions. For families who cannot tolerate gaps in safety or who require strict, medically supervised routines, these drawbacks can erode confidence and require vigilant ongoing oversight from relatives or advocates.

In practice, Angels’ shines brightest for memory-care residents and for families who want a homey environment with frequent face-to-face reassurance from caregivers and administrators. The vibe is relational and practical: staff names are known, daily rituals are preserved, and families report feeling heard and supported during difficult moments. The facility’s leadership, when present and responsive, has demonstrated an ability to mobilize teams quickly, coordinate move-ins smoothly, and integrate new residents into a caring ecosystem. For those who can align with this model and stay engaged, the positives often outweigh the potential downsides.

To decide with confidence, tours should press for concrete, current answers: exact staffing ratios across shifts; who handles med-pass and training credentials; how Medicaid billing is tracked and reconciled; a clear incident-reporting process; and a demonstration of the transition workflow from hospital or rehab to on-site care. Request to meet the executive director, director of nursing, and regional leadership to gauge consistency and accessibility. Ask for recent resident care plans, daily activity calendars, and a tour that includes both memory-care and general-living spaces. If these elements align with family standards, Angels’ House can be a solid home where care feels personal, calm, and compassionate; if not, the search should continue with a priority on governance, safety, and transparent operations.

This part of Tampa, Florida offers a convenient and diverse range of amenities for seniors looking to settle in the area. With various dining options such as Zeko's Express Grill, Portillo's Hot Dogs, and Chick-Fil-A, delicious meals are always within reach. Transportation is easily accessible with train stations nearby, making it easier to get around town. Additionally, pharmacies like Walgreens and CVS provide easy access to healthcare necessities. For medical needs, reputable facilities such as Moffitt McKinley Outpatient Center and H Lee Moffitt Cancer Center are located within a short distance. For leisurely activities, parks like Grant Park and Rivercrest Park offer opportunities for outdoor relaxation. Places of worship like Grace Family Church cater to spiritual needs while cafes like Starbucks provide spaces for social gatherings. Overall, this area provides a well-rounded environment for seniors seeking a comfortable and convenient place to call home.

Restaurants

• Zeko's Express Grill (0.2 miles)
• McDonald's (0.3 miles)
• Chick-Fil-A (1.8 miles)
• McDonald's (2 miles)
• Portillo's Hot Dogs (2.1 miles)
• Shawarma Elshami (2.2 miles)
• Chick-Fil-A (2.3 miles)

Transportation

• Nairobi Train Station (0.4 miles)
• Stanleyville Train Station (0.6 miles)

Pharmacies

• Walgreens (1 miles)
• Walgreens (1.6 miles)
• CVS Pharmacy (1.6 miles)
• CVS Pharmacy (1.8 miles)
• Winn-Dixie (1.9 miles)
• CVS Pharmacy (2.3 miles)
• CVS Pharmacy (2.5 miles)

Physicians

• Moffitt McKinley Outpatient Center (1.3 miles)
• University Diagnostic Institute (1.9 miles)
• Children's Health Center (2.1 miles)
• Ambulatory Surgery Center - Tampa (2.8 miles)
• Medical Village Surgical Center (4.5 miles)
• Tampa Bay Cardi Ovascular (4.9 miles)
• ForCare Medical Center (5 miles)

Hospitals

• H Lee Moffitt Cancer Center (2.4 miles)
• Florida Hospital Tampa (2.9 miles)
• AdventHealth Tampa (2.9 miles)
• Florida Hospital Carrollwood (5.3 miles)

Cafes

• Starbucks (2.6 miles)
• Starbucks (3.1 miles)
• Starbucks (4 miles)
• King State (4.6 miles)
• Panera Bread (5.9 miles)
• JW Marriott Market Cafe (6.4 miles)
• Starbucks | UT (6.5 miles)

Places of Worship

• Grace Family Church (3.8 miles)
• St Paul Catholic Church (5.7 miles)
• The River at Tampa Bay Church (6.9 miles)

Parks

• Grant Park (3.8 miles)
• Rivercrest Park (4 miles)
• McKay Bay Nature Park (5.5 miles)
• Curtis Hixon Waterfront Park (6.1 miles)