10601 Caribbean Boulevard, Cutler Bay, FL 33189
For more information about senior living options: (844) 490-3973
Gabriela S has helped the family tremendously with the care of the mother and is highly recommended. Karen, the administrator, is kind and knowledgeable and helped navigate the long-term care policy. The Holistic Wellness Home Health Care Agency is described as an excellent, professional team. Yanet Hernandez is among the best caregivers, professional and attentive to all needs and safety. Jianelis is an excellent caregiver, friendly, kind, and caring. Lisandra Rodriguez is a very good worker, and clients are very happy with her. Yanidis Clar Pu?ales is an exemplary caregiver, with unwavering commitment and compassion. The caregiver reports praise Yanidis's dedication and reliability, noting her positive impact on well-being. Gabriela's professionalism and warmth make clients feel like family.
The reviewer described the agency as the worst they have ever visited. A staff member was perceived as rude and racist toward the reviewer, who spoke basic English. A tall Latina staff member was described as conceited, rude, crude, and unprofessional. The reviewer felt that professionals submitting applications were treated poorly and that Spanish speakers were discriminated against. The reviewer urged that the agency needed a review and called it a disaster.The collection of opinions about Holistic Wellness Home Health Care Agency paints a picture of a service with deeply mixed experiences. On one end of the spectrum, there is a stark, emotionally charged account of a single visit that left the customer feeling denigrated and marginalized. The reviewer described a front-desk encounter with a short, thickset, bearded man who was said to be rude and racist, allegedly challenging the patient's English ability in a way that felt humiliating. The same account portrays a tall Latina staff member with red hair as equally unprofessional, offering curt directives and dismissive responses while the reviewer was trying to complete paperwork. The experience culminated in a feeling of being treated as though their language and background were inconveniences rather than legitimate reasons for respectful service. The reviewer characterized the entire agency as discriminatory toward Spanish speakers and immigrant communities, and concluded that, taken as a whole, the agency deserved review and accountability, describing the situation as a "disaster" and the worst experience imaginable.
In sharp contrast to that negative episode, the majority of the remaining testimonials describe an agency that delivers exceptional care, professionalism, and support. Several entries begin with unequivocal praise, labeling the agency as a five-star, highly recommended service. The consistency of praise centers on responsive administration and smooth processing, with one reviewer specifically commending HHA Sandra Bencomo for outstanding service and noting that the administration and office staff were both helpful and accommodating, able to facilitate procedures without delays. These accounts emphasize that, when the agency operates at its best, it provides reliable, timely, and patient-focused assistance that aligns with health insurance requirements and patient needs.
A recurring thread throughout the positive reviews is the outstanding work of individual caregivers, particularly Gabriela S (sometimes referred to as Gabriela or Gaby). Multiple families express deep gratitude for her professionalism, attentiveness, and compassionate care, describing her as an exceptional caregiver who treated their loved ones with dignity and respect. Several reviews highlight that Gabriela S has made meaningful differences in daily routines, care plans, and the emotional well-being of patients, leading families to repeatedly say they would highly recommend her and the agency to others. The consistency of these testimonials helps to flesh out a portrait of a caregiver who is not only capable but also deeply invested in the people she serves.
Beyond Gabriela, the reviews frequently mention the agency's administrator, Karen Rodriguez, as a gracious, knowledgeable figure who helps families navigate complex long-term care policies and insurance processes. Patrons describe Karen as kind, capable, and a stabilizing presence during what can be a stressful period of arranging care. The sense in these testimonials is that the administrative team works closely with families to reduce friction, clarify options, and ensure that care arrangements align with policy requirements, ultimately contributing to a calm, supportive experience for patients and their families.
Other caregivers also receive high praise. Lisandra Rodriguez is described as a diligent and positive worker who consistently asks what else might be needed and who is loved by families for her outgoing, helpful demeanor. Maria Martinez singles out Mirialys Lopez for her positive impact, expressing gratitude for the care she provides. The testimonials collectively highlight a workforce that many families feel goes above and beyond basic duties, offering not only physical care but also emotional support and reassurance to both patients and their loved ones.
Several testimonials underscore the personal connections that develop between caregivers and families. Stories speak of caregivers arriving on time, maintaining patient safety, and building trust through consistent, patient-centered interactions. Yanet Hernandez is specifically praised for professionalism and attentiveness to safety, while Lisandra and Yanidis Clar Pu?ales receive praise for their dedication and the quality of the care they provide. One review, framed as a formal caregiver report written by a family member, offers a structured testament to Yanidis Clar Pu?ales' strengths: unwavering commitment, emotional support, effective household management, and meticulous personal care. The note concludes with a strong recommendation to recognize and support Yanidis' contributions, underscoring that such dedication has a tangible, positive impact on a loved one's daily life.
The collection also includes affirmations from patients and families who feel blessed to have access to capable, compassionate care providers. Several entries express heartfelt gratitude for the ongoing support of the agency's staff, with patients describing comfort, trust, and genuine appreciation for the people who care for them. The tone across these pieces is consistently warm and personal, thanks to stories of caregivers who have helped families through daily routines, health challenges, and moments of vulnerability with kindness and expertise. The overall impression is one of a service that, when matched with the right staff, can offer not only practical assistance but also a sense of relief and partnership for families navigating complex caregiving needs.
Taken together, the reviews present a landscape of strong, well-regarded caregiving alongside a single, highly charged complaint about discrimination and poor service. The widely echoed experiences celebrate a team ethic and a culture of care that prioritizes patient well-being, professional conduct, and supportive administrative work. Yet the negative account remains a stark reminder of the importance of consistent standards, respectful communication, and accountability within any agency. On balance, the positive testimonials convey a message of hope and trust: many families have found reliable caregivers, compassionate professionals, and empathetic office staff who help them meet the practical and emotional demands of home health care. The presence of both kinds of feedback suggests an agency with the potential to excel - and an urgent need to address and remedy the concerns raised in the unfavorable encounter to ensure every patient feels respected and valued.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Miami International (16 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Wellness Advantage Home Care is an assisted living community located in Cutler Bay, FL. Our community offers a range of amenities to ensure the comfort and wellbeing of our residents. The dining room provides a welcoming space for meals, which can be enjoyed with other residents. Each living space within our community is fully furnished, offering a cozy and comfortable environment.
We understand the importance of connecting with nature, which is why we have a beautiful garden where residents can spend time outdoors and enjoy the fresh air. Housekeeping services are provided to maintain cleanliness and tidiness throughout all living areas.
Moving into a new place can be stressful, but our dedicated team will assist with move-in coordination to make the transition as smooth as possible for our residents. In addition, we provide Wi-Fi and high-speed internet access so that residents can stay connected with loved ones.
Our care services are designed to meet individual needs and include assistance with daily activities such as bathing, dressing, and transfers. We coordinate with health care providers to ensure comprehensive care for our residents. For those with specific dietary requirements such as diabetes diets or special dietary restrictions, our staff is trained to provide appropriate meal preparation and service.
Managing medications is an important aspect of senior care, and our team is experienced in medication management to ensure safety and efficacy. Transportation arrangement for medical purposes, including transportation to doctor's appointments, is available for convenience and peace of mind.
In terms of nearby amenities, there are 3 cafes, 6 parks, 14 pharmacies, 1 physician's office, 23 restaurants, 3 places of worship, and 2 hospitals located nearby Wellness Advantage Home Care.
At Wellness Advantage Home Care in Cutler Bay, FL we strive to provide a supportive environment where residents can enjoy their golden years with dignity and independence while receiving personalized care tailored to their needs.
Wellness Advantage Home Care is located at 10601 Caribbean Boulevard, Cutler Bay, FL 33189 in Miami-Dade County, Florida
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