East Ridge Retirement Village a CCRC

Pros

• The nursing staff and administration at East Ridge are described as amazing, providing compassionate care and accommodating to patients' needs.
• Residents enjoy a variety of activities, including music, games, and church services, fostering interaction and engagement within the community.
• The facility is praised for its cleanliness and pleasant atmosphere, with no unpleasant odors reported.
• The location is esteemed for being peaceful and comfortable, contributing to a tranquil living environment.
• The staff is generally perceived as helpful and kind, responding well to residents' concerns and needs.
• East Ridge offers multiple care options that cater well to different stages of need, from independent living to memory care.
• Families appreciate the assistance provided with scheduling appointments and managing paperwork related to care.
• Many residents love the community's layout, which includes single-level houses that provide privacy and ease of access for those with mobility issues.

Cons

• The staff at East Ridge is described as being understaffed, leading to inadequate care and attention for residents.
• Communication with family members is reported as terrible, making it difficult for them to get in touch or receive updates.
• Some reviews note the presence of disorganization within the facility, resulting in a frustrating experience for residents and their families.
• Several commenters express concern that despite the beautiful facility, the actual caregiving and support provided are lacking.
• A specific review mentions that nursing staff often appear disengaged, reportedly watching Netflix instead of attending to residents' needs.
• There are complaints about long wait times for assistance, with residents feeling ignored or left to suffer without timely care.
• The facility's high costs are seen as a barrier for many families seeking care options at East Ridge.

Review

East Ridge Retirement Village has received a range of feedback, reflecting a spectrum of experiences from families and residents alike. Many reviewers express deep appreciation for the nursing staff and administration, highlighting their compassionate care during challenging times. One reviewer shared a heartfelt account of their father's stay at East Ridge, initially in the rehab facility and later transitioning to hospice. The family noted that the staff was "amazing," offering encouragement and support tailored to his needs despite the unfortunate circumstances surrounding his terminal illness. This individual emphasized that their father was always clean, well-fed, and treated with love, receiving daily updates on his well-being from the nursing staff, which greatly alleviated their burden during an incredibly difficult period.

Additionally, another review pointed out the positive aspects of East Ridge's structure and amenities. The facility is designed with accessibility in mind—comprised of single-story houses rather than high-rise buildings—and features lovely gardens that residents can enjoy. It's praised for its excellent upkeep, various living options ranging from independent living to assisted living, and numerous activities available to promote interaction among residents. Visitors noted that East Ridge offers a warm atmosphere where patients seem engaged and happy—participating in everything from games to music activities.

However, despite these commendable elements, several reviews pointed towards significant shortcomings in staffing levels and communication practices within the facility. Some family members expressed frustration regarding inadequate care provided to patients requiring medical attention. They reported being unable to reach staff when assistance was needed; calls often went unanswered or fell into long wait times without resolution. Concerns were raised about understaffing particularly during evening hours or weekends—times when families felt their loved ones were neglected or forgotten altogether. A common theme emerged: while the facilities may exude beauty and comfort, if staffing levels do not meet resident needs effectively, it undermines those advantages.

Another aspect highlighted by reviewers was the facility’s pricing structure which some found excessively high relative to what is ultimately delivered in terms of care quality. While appreciating the impressive surroundings—aspects like décor and landscaping—many felt discouraged by additional costs associated with both purchasing an apartment as well as ongoing monthly fees for services they hoped would align with expectations given their investment.

The general sentiment around food also varied among reviews; while some enjoyed meals served either in-room or within communal dining areas—with praises for variety—the overall experience seemed inconsistent based on specific circumstances or personal preferences at different times throughout stays.

Families visiting prospective residents were generally impressed by tours offered at East Ridge but often left feeling indecisive due largely to pricing concerns combined with discrepancies between perceived care levels versus expectations derived from initial visits.

Amidst these mixed reactions lies hope: several reviewers emphasized that despite operational hurdles faced by East Ridge’s management team currently underway—that's working diligently towards improving service—a strong foundation remains visible in how deeply many individuals care for their residents' dignity during life’s most vulnerable moments.

Located in the southern part of Miami, Florida, this area offers a variety of amenities that cater to seniors looking for a convenient and comfortable lifestyle. With numerous dining options such as Sandbar Sports Grill and Boston Market nearby, seniors can enjoy a range of culinary experiences. Pharmacies like CVS and Walgreens are conveniently located within close proximity for easy access to medications and healthcare needs. Additionally, there are reputable healthcare facilities including Jackson South Community Hospital and Baptist Health Miami Cancer Institute in the vicinity. For recreation and relaxation, residents can visit parks like Bill Sadowski Park or Coral Reef Park, or unwind at cafes such as Starbucks or Panera Bread. Several places of worship are also available for those seeking spiritual fulfillment. Overall, this part of Miami offers a well-rounded environment with essential services and recreational opportunities for seniors looking to settle in the area.

Restaurants

• Sandbar Sports Grill (0.7 miles)
• McDonald's (0.8 miles)
• Boston Market (1.5 miles)
• Pollo Tropical (1.6 miles)
• Wendy's (1.7 miles)
• Golden Rule Seafood (1.7 miles)
• Denny's (1.7 miles)

Pharmacies

• CVS Pharmacy (0.7 miles)
• Walgreens (0.8 miles)
• Winn-Dixie (1.6 miles)
• Walgreens (1.6 miles)
• CVS Pharmacy (1.7 miles)
• Walgreens (2 miles)
• Walmart Pharmacy (3 miles)

Physicians

• Conviva Care Center Quail Roost (1.5 miles)
• Baptist Health Miami Cancer Institute (6.7 miles)
• UM Sylvester/Physicians at Kendall (6.9 miles)
• Valdes Rafael DDS (7.5 miles)
• Oscar L Hernandez MD (8 miles)
• Pediatric Associates Homestead (8.1 miles)

Parks

• Bill Sadowski Park and Nature Center (1.6 miles)
• Coral Reef Park (3 miles)
• Goulds Park (3.2 miles)
• Colonial Drive Park (3.2 miles)
• Eureka Park (3.4 miles)
• Chuck Pezoldt Park (4.3 miles)
• McMillan Park (4.8 miles)

Cafes

• Starbucks (1.7 miles)
• Starbucks (2.3 miles)
• Panera Bread (3.8 miles)
• Panera Bread (7 miles)
• Nespresso Boutique at Macy's (7.1 miles)
• Joanna's Marketplace (7.5 miles)
• Moulin Rose Cake & Bakery Shop (8 miles)

Places of Worship

• Pinelands Presbyterian Church (1.7 miles)
• Christ Fellowship Church (1.8 miles)
• St Louis Catholic Church (5 miles)
• Good Samaritan Church (6.5 miles)
• King Jesus Ministry (6.8 miles)

Hospitals

• Jackson South Community Hospital (3 miles)
• Jackson South Medical Center (3 miles)
• South Miami Hospital (8.3 miles)