Cutler Bay Village

Pros

• The community at Cutler Bay Village is well maintained and very clean throughout.
• The staff are gracious, knowledgeable, and provide great support to residents and their families.
• The facility has a homey atmosphere with caring professionals who exhibit excellent bedside manner.
• Residents appear content and well cared for in a safe environment.
• The owner, Jose Duasso, is highly responsive and actively engages with residents and families.
• Mickey, the manager, plays a vital role in creating a supportive community atmosphere.
• Residents enjoy good quality food that is well made and balanced.
• The facility encourages resident interaction and has no violations on file with Florida state.
• Families appreciate the welcoming nature of the staff during tours and inquiries about the facility.
• Overall experiences at Cutler Bay Village have been positive, making it a recommended place for loved ones.

Cons

• The front desk person hung up on a caller after stating she doesn’t speak English, indicating a lack of accessibility for non-Spanish speaking clients.
• The facility lacks gardens, pools, and transportation options for shopping, making it feel restrictive.
• Residents appear to be treated more like those in a nursing home than an assisted living facility (ALF), with no freedom to go outside.
• Many residents seem to have dementia and are often seen sitting around wrapped in blankets, creating a depressing atmosphere.
• The owner sent a resident to the hospital under the false pretense of confusion and refused her return until the next day after discharge.
• Activities for residents were scarce, with COVID-19 used as an excuse for limited engagement opportunities.
• There were issues with unclear billing practices that left one family with unexpected large charges upon moving out.
• Memory care residents were not separated from general population residents, leading to negative experiences for some individuals.
• The food provided was often inadequate, consisting only of soup and bread at times without other options available.

Review

A Comprehensive Review of Cutler Bay Village

Cutler Bay Village, an assisted living facility (ALF) located in Miami, has received a mixed bag of reviews from residents and their families. Some families express deep satisfaction with the care and support their loved ones receive, while others share alarming concerns regarding the environment and quality of life within the facility. This article aims to summarize these varied experiences to provide a balanced view of what prospective residents might expect.

Many families appreciate the owner, Jose Duasso, for his thorough communication and dedication to resident well-being. Numerous reviewers have noted that Jose is readily available for contact via text or phone and makes daily efforts to engage with residents. The management team, particularly Mickey, is praised as being central to maintaining the community's atmosphere. Residents feel that the staff is approachable, caring, and professional; they are committed to addressing any concerns that arise during their family members' stay.

However, not all experiences at Cutler Bay Village have been positive. A significant concern raised by some families is the facility's lack of outdoor amenities such as gardens or pools and limited transportation options for shopping excursions. This limitation contributes to feelings of confinement for some residents who feel they are not allowed sufficient freedom to come and go as they please—a sentiment likened by one reviewer to living in a prison-like environment. Additionally, many residents seem to exhibit symptoms of dementia, which creates an atmosphere described as "depressing," further highlighting challenges within this aging community.

Specific complaints also focus on food quality and meal presentations. Although some reviews acknowledge that caregivers are kind and attentive, several family members expressed dissatisfaction with the meals provided. Comments included inadequate dinner options—citing instances where only soup and bread were offered at night—leading some residents who were avid cooks before admission to dislike what was served. These food-related grievances reflect a broader concern about how well residents' dietary needs and preferences are being met.

Another critical aspect of life at Cutler Bay Village is its engagement (or lack thereof) in resident activities. Several reviewers noted that during heightened COVID-19 restrictions, the facility significantly curtailed activities that could stimulate both mental health and social interaction among residents. Critics argue that while safety measures were essential during a pandemic, they felt these precautions led to a stark decline in opportunities for entertainment or recreation within an already somber environment.

Despite these criticisms regarding restrictions on movement and activities—and differing opinions about food—the cleanliness of the facility received wide praise across many reviews. Visitors consistently found Cutler Bay Village maintained high hygiene standards throughout its premises which contributed positively to their overall impression during tours or visits. Such cleanliness enhances comfort levels for both current residents and potential newcomers alike.

In conclusion, prospective clients should weigh both sides presented through these diverse testimonials when considering Cutler Bay Village as an option for assisted living arrangements. While there are notable strengths such as dedicated staff commitment, cleanliness, and affordability mentioned in several accounts—alongside positive personal interactions—the critiques about confinement issues without recreational outlets reflect serious limitations inherent within this particular setting. Families pursuing ALF solutions would be well-advised to visit personally while closely assessing whether this facility aligns with their loved ones' specific needs related to care quality, emotional support networks, diet preferences, mobility freedom,and overall lifestyle enrichment opportunities.

Located in the southern part of Miami, Florida, this neighborhood offers a variety of amenities suitable for seniors looking to settle down. With several places of worship nearby such as Pinelands Presbyterian Church and St Louis Catholic Church, residents can find spiritual support and community engagement. In terms of dining options, there are familiar chains like McDonald's and Denny's, as well as local favorites like Ernesto's Taco Shop and Pinecrest Bakery. The area also boasts numerous pharmacies including Walmart Pharmacy and CVS Pharmacy for convenient access to medications and healthcare needs. For outdoor recreation, there are several parks such as Goulds Park and Bill Sadowski Park providing opportunities for leisurely strolls or picnics. Additionally, there are reputable medical facilities like Baptist Health Miami Cancer Institute and Jackson South Community Hospital in close proximity for any healthcare concerns that may arise. Overall, this part of Miami offers a peaceful and well-rounded environment for seniors seeking a comfortable place to call home.

Places of Worship

• Pinelands Presbyterian Church (0.7 miles)
• Christ Fellowship Church (3.3 miles)
• Good Samaritan Church (4.3 miles)
• King Jesus Ministry (6.1 miles)
• St Louis Catholic Church (6.8 miles)

Restaurants

• McDonald's (0.7 miles)
• Ernesto's Taco Shop (0.8 miles)
• KFC (1 miles)
• Denny's (1.3 miles)
• Pinecrest Bakery (1.4 miles)
• Wendy's (1.4 miles)
• Sandbar Sports Grill (1.6 miles)

Pharmacies

• Walmart Pharmacy (0.9 miles)
• CVS Pharmacy (1.3 miles)
• Winn-Dixie (1.4 miles)
• Walgreens (1.5 miles)
• Walgreens (1.5 miles)
• CVS Pharmacy (1.7 miles)
• Walgreens (1.9 miles)

Parks

• Goulds Park (1.1 miles)
• Eureka Park (2.4 miles)
• Colonial Drive Park (3.7 miles)
• Bill Sadowski Park and Nature Center (3.8 miles)
• Chuck Pezoldt Park (4.6 miles)
• Coral Reef Park (4.9 miles)
• McMillan Park (6.9 miles)

Cafes

• Starbucks (1.3 miles)
• Starbucks (4.4 miles)
• Panera Bread (5.3 miles)
• Panera Bread (8.6 miles)
• Panera Bread (8.7 miles)

Physicians

• Conviva Care Center Quail Roost (1.8 miles)
• Oscar L Hernandez MD (5.8 miles)
• Pediatric Associates Homestead (6 miles)
• Miami Medical Associates (7.7 miles)
• Davina Medical Care (7.7 miles)
• Baptist Health Miami Cancer Institute (8 miles)
• UM Sylvester/Physicians at Kendall (8 miles)

Hospitals

• Jackson South Community Hospital (4.2 miles)
• Jackson South Medical Center (4.2 miles)
• Dynamic Pediatric Therapy (8.6 miles)