Maxim Healthcare in Miami, FL

Pros

• Maxim Healthcare Services is praised as a pillar of support during challenging times.
• The coordinators and nurses are described as compassionate, skilled, and dedicated to patient care.
• Families report that Maxim helps them navigate the health care system and overcome challenges.
• The staff are repeatedly highlighted for exceptional care, attention to detail, and personalized service.
• Coordinators such as Lilian Radziewski and Wally are consistently recognized for knowledge, responsiveness, and kindness.
• Recruiters like Jasmine and Dora are commended for patience, support, and going above and beyond.
• Maxim is regarded as one of the best, if not the best, home healthcare providers.
• The company is praised for flexible scheduling and prompt communication that support caregivers.
• The environment is described as family-like, with employees feeling valued and supported.

Cons

• The company is described as having irresponsible personnel and no nurse coverage when one is missing, forcing parents to stop working.
• It is claimed that the agency does not tell the truth about which nurse will be assigned and calls late in the day to say there is no nurse.
• The service is labeled the worst, with ongoing coverage problems and parents unable to rely on care.
• There are accusations of sloppiness from staff, lazy nurses, and serious mistakes, with some nurses deemed not competent or safe.
• The reviewer alleges the agency deletes reviews and was fined for fraud, signaling a pattern of problematic conduct.

Review

Maxim Healthcare in Miami is best suited for families seeking dependable, long-term home health care with highly responsive care coordination and seasoned nursing support. This agency shines when a child or adult requires ongoing in-home skilled care, with a strong emphasis on building a stable team rather than rotating personnel. Families facing complex medical needs or therapy-based goals will find value in the emphasis on careful nurse matching, flexible scheduling, and a caregiver network that treats patients with continuity and personal attention. Those who want a partner that feels more like an extended family than a transactional vendor will recognize the real benefits in the day-to-day care experience.

Those who may want to explore alternatives are families that cannot tolerate occasional gaps in nurse coverage or inconsistent staffing. Several reviews flag sporadic coverage issues and last?minute changes, which translates to missed work or last-minute caregiver swaps. Budget-conscious families or those requiring guaranteed, 24/7 staffing may also want to compare options. Additionally, accounts of miscommunication or delays in assigning replacements suggest that a few families may prefer agencies with a more centralized escalation process or with a longer track record of flawless continuity. For these households, a detailed service-level agreement and a transparent staffing guarantee would be essential.

The strongest pro: care coordination that repeatedly proves itself in practice. Wally, Lily (Lili) Radziewski, Dora, and other coordinators emerge as the backbone of service, consistently aligning families with appropriate nurses, keeping schedules flexible, and delivering timely responses. Nurses and coordinators build trust through attentiveness, reliability, and a willingness to go the extra mile - often turning difficult health journeys into navigable, collaborative efforts. The reviews repeatedly describe thoughtful matches, patient- and family-centered communication, and a willingness to address evolving needs as care plans progress. For families weighing in on pediatric home health, the emphasis on qualified RN/LPN placement and steady, compassionate monitoring stands out as a decisive advantage.

On the con side, mixed experiences around coverage and communication temper the otherwise strong portrait. A subset of reviews details missed shifts, delayed nurse assignments, or coverage gaps that force families to rearrange work and routines. Some comments touch on broader concerns about compensation expectations for nurses or, in rarer cases, external allegations about organizational practices. While these voices are not the consensus and represent a minority, they signal the importance of clear expectations, proactive contingency planning, and explicit guarantees regarding staffing stability. Prospective clients should insist on written coverage plans and robust escalation procedures before enrollment.

When the positive dynamics are weighed against the negatives, the advantages maintain a clear practical edge for most families. The impressive continuity of care - especially in pediatric or complex adult cases - often translates into calmer daily routines, better adherence to care plans, and stronger day-to-day health outcomes. The model of experienced nurses paired with dedicated coordinators who know families by name reduces the friction common in home health arrangements. Scheduling flexibility mitigates work disruption and supports caregiver resilience. Even in cases where a limit is reached on coverage certainty, the quality of care coordination and the respect shown to families remains a meaningful offset to occasional logistical hiccups.

For families evaluating options in the Miami area, Maxim Healthcare stands out as a practical, experienced partner for in-home care. It is recommended for those who prize sustained relationships, highly engaged coordinators, and a care team that treats patients and families with genuine consideration. Prospective clients should confirm: existing nurse continuity on key cases, the specific coverage guarantees, and the mechanism for rapid escalation if a shift goes unfilled. Alternatives are worth considering for households prioritizing ironclad 24/7 certainty or seeking a stricter, more centralized coverage protocol. In the right circumstances, Maxim's proven strengths in coordination and bedside care make it a compelling, reliable choice for complex, long-term home health.

This part of Miami, Florida offers a convenient and diverse range of amenities for senior living. There are several restaurants within close proximity, including fast food options like McDonald's and KFC, as well as more sit-down establishments like Denny's and Pinecrest Bakery. Places of worship such as Pinelands Presbyterian Church and Christ Fellowship Church provide opportunities for spiritual fulfillment. Additionally, there are multiple pharmacies nearby for easy access to medication and healthcare needs. For leisure activities, seniors can enjoy parks like Goulds Park and Bill Sadowski Park, or relax at cafes such as Starbucks and Panera Bread. Access to healthcare is also readily available with various physician offices and hospitals in the area, including Jackson South Community Hospital. Overall, this neighborhood offers a balanced mix of dining options, recreational facilities, healthcare services, and religious institutions suitable for seniors looking to live comfortably in Miami.

Restaurants

• McDonald's (0.2 miles)
• Ernesto's Taco Shop (0.3 miles)
• KFC (0.6 miles)
• Denny's (0.9 miles)
• Wendy's (1.1 miles)
• Pinecrest Bakery (1.3 miles)
• Pollo Tropical (1.4 miles)

Places of Worship

• Pinelands Presbyterian Church (0.6 miles)
• Christ Fellowship Church (3.1 miles)
• Good Samaritan Church (4.4 miles)
• King Jesus Ministry (5.7 miles)
• St Louis Catholic Church (6.6 miles)

Pharmacies

• Walmart Pharmacy (0.7 miles)
• CVS Pharmacy (1 miles)
• Winn-Dixie (1.1 miles)
• Walgreens (1.5 miles)
• Walgreens (1.7 miles)
• Walgreens (1.8 miles)
• CVS Pharmacy (1.9 miles)

Cafes

• Starbucks (1 miles)
• Starbucks (4.4 miles)
• Panera Bread (5 miles)
• Panera Bread (8.1 miles)
• Panera Bread (8.4 miles)
• Nespresso Boutique at Macy's (8.5 miles)

Parks

• Goulds Park (1 miles)
• Eureka Park (1.9 miles)
• Colonial Drive Park (3.2 miles)
• Bill Sadowski Park and Nature Center (3.7 miles)
• Chuck Pezoldt Park (4.1 miles)
• Coral Reef Park (4.7 miles)
• McMillan Park (6.7 miles)

Physicians

• Conviva Care Center Quail Roost (1.5 miles)
• Oscar L Hernandez MD (5.9 miles)
• Pediatric Associates Homestead (6.2 miles)
• Baptist Health Miami Cancer Institute (7.7 miles)
• UM Sylvester/Physicians at Kendall (7.7 miles)
• Miami Medical Associates (7.9 miles)
• Davina Medical Care (7.9 miles)

Hospitals

• Jackson South Community Hospital (3.9 miles)
• Jackson South Medical Center (3.9 miles)