Johnson's Family In Hm Care in Jacksonville, FL

Pros

• They describe it as a wonderful place to start a family, with frequent fireworks and a strong sense of safety.
• They note the community is full of nice people and welcoming neighbors.
• They praise the office staff for being helpful and approachable.
• They call it one of the best apartments they've lived in, with a friendly, supportive environment.
• They mention the complex being animal-friendly and having amenities like a juice bar.
• They highlight the property manager, Staci, as absolutely wonderful and caring about the community.
• They describe the area as safe and family-friendly, where neighbors look out for each other.
• They have fond memories of living there, recalling positive experiences and a sense of belonging.

Cons

• The complex is described as terrible.
• The front office never answers the phone.
• Maintenance requests take months to fulfill.
• The property is infested with mice and roaches.
• The neighborhood is portrayed as dangerous with gun violence and gang activity.
• Some staff are rude and unhelpful.
• Many reviewers say they would not recommend living there.

Review

This community is best suited for budget-minded adults who value a vivid local atmosphere and are willing to tolerate frequent maintenance hiccups and notable safety concerns. The surrounding reviews paint a picture of a sociodemically vibrant, sometimes chaotic environment where residents rub shoulders with a loud, active street life. For someone who prioritizes rent affordability and social connection over pristine conditions or predictable security, this may feel like a workable trade-off. However, it is not a fit for anyone seeking a consistently clean, secure, and well-managed home, especially for seniors or households with children who require reliable upkeep and a calm, predictable environment.

Those who should consider alternatives are seniors, families with kids, or anyone needing dependable management and a pest-free, quiet living space. Repeated complaints about unresponsive front-office staff, long maintenance delays, and ongoing rodent or insect problems signal a pattern that can turn routine issues into ongoing stress. The combination of perceived neighborhood risk, sporadic administrative accessibility, and sporadic maintenance reliability makes this property a poor match for residents who depend on timely service, strong security, and a consistently sanitary living environment.

The strongest positives cited are affordability and a sense of community in certain corners of the complex. A subset of residents praise approachable, if inconsistent, on-site staff and the existence of social rhythms that create a neighborly feel. Some tenants report remodeled apartments and a generally welcoming atmosphere when interactions go well, suggesting a potential upside for those who can negotiate tolerance for the downsides. Still, these advantages are unevenly distributed, and their ability to offset the core drawbacks fades when pests, safety incidents, and maintenance gaps become recurring experiences.

The dominant drawbacks are hard to ignore: persistent pest infestations, including mice and roaches, and reports of rodent and vermin issues that resurface despite resident efforts and housekeeping. Maintenance responsiveness is repeatedly described as slow, with work orders taking months to complete in some cases. Administrative accessibility appears unreliable, with claims that the front office is frequently unavailable by phone or in person. Safety concerns, ranging from frequent police presence to violent incidents in the area, further erode confidence in long-term stability. These factors collectively undermine the appeal of affordable rent and local color.

From a practical decision-making perspective, the pros do not adequately balance the cons for households valuing safety, cleanliness, and predictable service. The affordability is real, but the associated risks - rodent and insect infestations, inconsistent maintenance, and potential safety incidents - place a heavy burden on residents, especially those with health or mobility limitations. Prospective occupants should scrutinize current pest-control plans, verify the timeliness of maintenance, and obtain a concrete, documented commitment from management regarding response times and security measures before committing. Engaging current tenants to gauge recent changes in staff turnover or pest-control effectiveness can also provide actionable insight.

In the end, Johnson's Family In Home Care presents a clear value trap: compelling price and some sense of community, offset by serious, recurring reliability and safety concerns. For most families considering long-term residence, alternatives with stronger pest control records, steadier maintenance, and proven safety protocols will deliver a far more predictable quality of life. If choosing to explore this community further, prioritize a proactive plan: demand written maintenance timelines, request recent pest-control metrics, tour at different times of day to assess security dynamics, and talk candidly with several residents about their current experiences. If those assurances cannot be secured, the prudent move is to look for a harder-edged balance of cost, safety, and upkeep elsewhere.

Pharmacies

• Walgreens (1 miles)
• Walgreens (2 miles)
• Walgreens (3.1 miles)
• Walgreens (4.1 miles)
• Walgreens (4.4 miles)
• Duval Pharmacy (4.5 miles)
• Walgreens (4.5 miles)

Hospitals

• UF Health of Jacksonville (2.1 miles)
• UF Health Jacksonville Towers (2.3 miles)
• Childrens Medical Services (2.8 miles)
• Ascension St Vincent's Riverside (4.6 miles)
• Baptist Primary Care (7.3 miles)
• Brooks Rehabilitation Hospital (7.6 miles)

Restaurants

• McDonald's (2.4 miles)
• Strings Sports Brewery (2.6 miles)
• Fred Cotten's Landmark BBQ (2.9 miles)
• Uptown Kitchen & Bar (2.9 miles)
• Bellwether (3.5 miles)
• BurgerFi (3.5 miles)
• Nacho Taco (3.9 miles)

Places of Worship

• Allen Chapel Ame Church (3.2 miles)
• Riverside United Church of Christ (4.3 miles)
• Faith Baptist Church (5.3 miles)
• West Jacksonville Baptist Church (5.8 miles)
• Church of Jesus Christ of Latter Day Saints (6.7 miles)

Physicians

• Jax Vision Care (3.4 miles)
• Carithers Pediatric Group (4.1 miles)
• Family Care Partners (4.2 miles)
• Hortencia Espino, MD (4.2 miles)
• Coastal Spine and Pain (4.3 miles)
• Cardinal Health (4.3 miles)
• Jacksonville Pediatrics (4.3 miles)

Cafes

• European Street Cafe (4.4 miles)
• European Street Cafe (4.8 miles)
• Starbucks (4.9 miles)
• Southern Grounds (5 miles)
• Casbah Cafe (5.5 miles)
• Starbucks (6.4 miles)
• Panera Bread (6.7 miles)

Parks

• Riverfront Park (4.9 miles)
• Adams Park (5.2 miles)
• Cortez Park (7.1 miles)