Summer Brook Health Care Center in Jacksonville, FL
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Information last verified:
5377 Moncrief Road, Jacksonville, FL 32209
For more information about senior living options: (844) 490-3973
The CNA Sessions, Speech Therapist Alex, and Nurses Kahlia and Millie are described as a blessing for the son's care, with Olivia the doctor noted as amazing. They are angels in scrubs, and the staff are praised with five-star impressions. The nursing staff are friendly, caring, and professional. The building is clean, secure, and well maintained, contributing to a warm, home-like atmosphere. Kiara is recognized for consistently going above and beyond in her care, and Tara the receptionist is described as wonderful. Management and ownership changes are praised for prioritizing resident care and for visible improvements. The meals are delicious, and the overall care feels like family.
The nurses and CNAs are rude and lazy, showing no care for their patients. They sit at the nurses’ station on TikTok and neglect patients, failing to bathe or reposition them. The facility is dirty and outdated, with rooms that are not properly cleaned. There is a persistent smell and reports of roaches in the halls and patient areas. Medications are not given on time, and patients are discharged without prescribed meds. Staff show little concern for patient safety and dignity, leading to neglect and harm.Summer Brook Health Care Center in Jacksonville is best suited for families that want a warm, home-like environment where some frontline caregivers, nurses, CNAs, and therapy staff, have shown genuine dedication and skill. This community can work for residents who benefit from accessible therapy services, attentive aides, and personal connections with staff who treat residents like family. It is not the right fit for families seeking a consistently polished facility with flawless operations, rigorous oversight, and uniformly reliable care across all shifts. Those prioritizing a modern building, steady med-pass, and airtight patient safety protocols should look at alternatives first.
On the positive side, several reviews highlight standout individuals and teams. The CNA sessions, the speech therapist, and nurses such as Kahlia and Millie receive high praise for compassion and competence. The medical director or physician (Olivia) is described as impressive, and other staff members are consistently described as friendly and respectful. Families frequently note the facility’s amicable front desk staff, clean common areas, and a sense of warmth in day-to-day interactions. When the care team is aligned and engaged, residents appear well-attended, with activity staff and dining teams contributing to a more homey atmosphere that many families value.
Yet the most troubling themes run consistently through the feedback. A substantial portion of reviews allege neglect or indifference among some nurses and CNAs, with accusations of rooms not being cleaned, linens not changed, and baths not provided. Concerns about timely care, turning for pressure ulcers, and even medication mishaps surface repeatedly, including one heartbreaking claim of harmful delays in treatment. Reports of discharge-day lapses, persistent odors, and outdated or poorly maintained spaces underscore a broader perception that facility operations can fail to match the level of care some residents require. The presence of roaches and a noticeable smell in parts of the building compound safety concerns for many families.
The reality is that the good care moments and the troubling ones appear to exist on parallel tracks. Where the care team is engaged and proactive, the benefits of therapy services, responsive nurses, and a supportive dining and activity program can make a meaningful difference in a resident’s daily experience. The progress some reviewers note, with mentions of remodeling and improved management since early reports, offers a glimmer of what the community could become as those changes take hold. However, the inconsistencies described across shifts and days limit the ability to rely on a stable, predictable standard of care, which is essential for long-term planning.
Given the mixed track record, families should consider alternatives if reliability and modern facilities are non-negotiable. If a loved one requires constant supervision, high-level nursing oversight, or complex medication management, look for options with consistent staffing patterns, transparent accountability, and a track record of clean, odor-free environments. Those who can commit to actively partner with the team, visiting, asking pointed questions, and requesting clear care plans, may still find Summer Brook workable, but only with careful oversight and a readiness to intervene when gaps appear.
Practical next steps for families evaluating this community: schedule extended visits at different times of day to observe care dynamics, including how staff respond to immediate needs. Ask to review current staffing ratios by shift and request to meet the director of nursing and the administrator to discuss quality initiatives and ongoing remodeling plans. Request a current, written plan of care for your loved one, including medication administration times and recent wound or turning schedules, and verify that a bedside caregiver is consistently assigned. Finally, consult state survey results and speak with a resident advocate or ombudsman before making a commitment, and prepare a contingency plan to transition if safety or dignity standards cannot be maintained over time.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Jacksonville International (9 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Summer Brook Health Care Center is an exceptional assisted living community located in Jacksonville, FL. Our community is thoughtfully designed to provide a comfortable and enjoyable living experience for our residents.
At Summer Brook Health Care Center, we understand the importance of maintaining a sense of independence and individuality while also ensuring access to necessary care services. Our amenities are carefully chosen to enhance the quality of life for our residents. We have a beauty salon where residents can indulge in pampering and grooming services. The availability of cable or satellite TV ensures that residents can stay entertained and connected with the outside world. Our computer center allows residents to stay technologically savvy and engaged online.
We also offer various opportunities for socialization and relaxation. Residents can enjoy delicious meals in our elegant dining room with restaurant-style dining, where special dietary restrictions are taken into consideration. For fitness enthusiasts, we have a well-equipped fitness room where they can engage in exercise programs tailored to their needs. Our gaming room provides a space for recreation and friendly competition, while our small library offers a cozy reading nook for book lovers.
Outdoor spaces such as gardens enable residents to soak up the sunshine and enjoy nature. We also offer housekeeping services to ensure that residents have more time to relax and pursue their interests. The presence of private bathrooms provides convenience and privacy for our residents.
Apart from these amenities, we offer various care services that cater to the unique needs of our residents. With 24-hour call system and supervision, assistance with activities of daily living such as bathing, dressing, and transfers is readily available when needed. Our dedicated staff assists with medication management and prepares nutritious meals according to specific dietary requirements such as diabetes diet or special dietary restrictions.
In terms of transportation, we provide community-operated transportation for outings as well as transportation arrangements for non-medical purposes and doctor's appointments.
Our focus on overall wellness is reflected in our mental wellness program and wellness center which encourages residents to maintain a healthy and balanced lifestyle. We also provide Wi-Fi/high-speed internet for residents to stay connected and engaged.
Beyond the community, Summer Brook Health Care Center benefits from its convenient location with several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals nearby. This ensures that our residents have easy access to amenities and services outside the community.
At Summer Brook Health Care Center, we strive to create a warm and vibrant community where our residents can thrive and live their best lives.
Summer Brook Health Care Center is located at 5377 Moncrief Road, Jacksonville, FL 32209 in Duval County, Florida
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California's Form 602A: An In-Depth Examination of Senior Care Assessment
California's Form 602A is a vital tool for evaluating the health needs of seniors seeking residential care, detailing their medical conditions and daily living requirements to ensure proper service alignment. This standardized form enhances communication among physicians, families, and facilities, serving as a regulatory measure for admissions and ongoing care while adapting to changing healthcare practices.
Comprehensive Look at Senior Blood Pressure Charts: Normal and Elevated Levels by Age
The overview of blood pressure management for seniors emphasizes the importance of monitoring and interpreting blood pressure readings, noting that normal ranges can vary due to age-related factors and individual health conditions. It highlights tailored guidelines for systolic and diastolic levels, the necessity of early detection and consistent management to prevent serious health complications, and advocates for personalized care strategies that incorporate lifestyle changes and medication adherence.
Top Canine Companions for Older Adults
Dogs can greatly improve the lives of older adults by offering emotional support and encouraging physical activity, with factors such as size, temperament, and grooming needs being crucial in selecting a suitable breed. Senior dogs often make ideal companions for this demographic, promoting social connections and requiring care routines that align with seniors' capabilities.
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